Ease of software use was appreciated by all on the team. Customization options are endless with options to setup for multiple internal organizations.

It did take time to gather our team to set it up how we wanted, but that's more of an organizational issue on my company's end.

SaaS support and scouting services have been excellent.

End-user simplicity allows for a streamlined view of understanding relevant innovation technologies and ecosystems.

Current deployment of the software does not normalize corporate entities optimally.

After one year working with Ezassi, functionality issues were still happening, this gives a perception of inestability and low quality. This was during our global launch so it made a great impact.

Openess to customize the platform according to specific needs.

Overall visual design, user experience for both social and admin user, change process and final design are things that need to be improved.

The products of Ezassi solve a host of business needs related to open innovation both internal and external by capturing the information needed to make decisions and capturing the information exactly where it is needed.

Ease of deployment to users and ease at which to parse to selected group of users both internal and external.

Some of the reporting require more time to get final form.

We provided a list of additional features needed. Ezassi said they could develop them all. They were responsive throughout the process to our requests. However, they started late and did not accurately anticipate the timing for this project and so everything was delivered late. We had hoped to be able to QA when everything was done. Instead we had to do it while features were still being built. We very much appreciated their flexibility when changes were needed. The team is great to work with.

Good basic platform and committed engineers.

We had to do a lot of configuration and that took longer than expected.

My experience with Ezassi has been to purchase a specific technology search for my compnay. I did not buy the software and has no actual user experience. The company provides great support for such searches. However, the company had ( 2018) little experience in the pharma/dryg delivery industry. The software/search provided a few interesting and valuable hits but I believe there is much more there to be found. I hope the data base has expanded more and that the (critical!) search words has been developed. The difficulty is to translate the tech need into good search terms. Ezassi provided to little support in this context, perhaps due to limited experience.

I liked that the search was able to find unexpected hits

The data base (in 2018) may have been large but limited in the specific sector.

Easy to use, fantastic innovative team behind the product.

Nothing, it's all exceptional. I wouldn't have anything bad to review.

Ezassi has been great to work with, especially using their Tech Scouting services. They've proven that they are dedicated to our team to help resolve any issues or challenges that have come up, they go the extra mile to uncover new connections/data for us, work within a timely manner, and offer reasonable pricing for their services.

It helps manage our long list of ideas into a repository and allows us to evaluate the ideas based on a custom criteria. Also like that we can include any of our tech scouting project data into the system as well.

Don't use it to it's full extent as it lives outside of our company networks/new product development systems. Only manages the front end of innovation....would be more beneficial to be able to tie into Oracle or other full-cycle product management systems.

Team is very willing to work with you to add/remove features to customize the site. Site is generally user friendly and easy to navigate.

Hard to get the customization right the first time, need to try several iterations which can be time-consuming.

The software has a lot of search filters, so it's more fast to find what I'm looking for.

Sometimes I find interesting news or paper, but how I'm no subscribe I dont have access to read this information.

The team at Ezassi has been very responsive and helpful.

It was easy to use out of the box, including the web access and able to run with zero integration (initially).

Becoming proficient to get the most out of the platform is difficult today. For me the guidance on best practices seems to be lacking. Also, I suspect every business that aquires Ezassi has the challenge to improve their culture of innovation. The platform could begin with a stock problem in a test environment.