Ideawake

RATING:

4.75

(55)

About Ideawake

Ideawake is a cloud-based solution that helps medium to large businesses manage the entire innovation lifecycle, from idea collection to its execution on an organizational level. The centralized platform allows enterprises to increase employee engagement, enabling users to submit actionable ideas and contribute to business growth. Features of Ideawake include participation control, gamification, challenge creation, crowd voting, automated email invitations/notifications, real-time chat, scorecarding, incentive programs, reporting/analytics and more. It enables businesses to use gamification tools and incentive programs to encourage employees to share new concepts. Additionally, users can send custom invitations to the public, internal team members, and can keep par...

Awards and Recognition

FrontRunner 2023
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Evaluation
Slide 1 of 3

Ideawake Reviews

Overall Rating

4.75

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 54 reviews

User Profile

Ron Elius

Verified reviewer

Company size: 11-50 employees

Industry: Marketing and Advertising

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

July 2019

Map-out your innovative ideas and make it happen

Great!

Pros

Crowdsourcing within your organization has never been so problematic before thanks to Ideawake, its gamification helps a lot and it boosts contributors’ motivation to validate their ideas. Innovation is an important part of any organization especially in the B2B Marketing and Advertising Industry where constant ideas need to be materialized so that innovation is in constant motion.

Cons

Maybe because of its great features, some contributors will think out-of-this-world ideas not out-of-this-box ideas hindering efficient gamification but we can handle it.

Robert

Company size: 1,001-5,000 employees

Industry: Higher Education

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

January 2023

Ideawake allows us to flow innovation quickly.

We are utilizing Ideawake to generate new program innovations that are initiated from associates outside of our normal workload. Associates can then champion the ideas they see the most benefit from through to completion. We have seen a lot of benefit as products/programs have been able to flush out optimal improvements that don't always come through the normal path, but can generate huge engagement realizations from the consumer.

Pros

I like that Ideawake allows us to build teams around ideas that are engaged in the benefit behind it easily, and work the idea through prioritization through to completion collaboratively.

Cons

At times it can be difficult to find the idea listings you are searching for, as you need to drill in a bit.

Oliver

Company size: 1,001-5,000 employees

Industry: Legal Services

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

May 2018

Excellent customer service, very responsive team, intuitive product

Increased engagement, idea generation, innovation.

Pros

The ideas that we gathered have been an excellent starting point for a variety of projects and initiatives. The Ideawake platform allowed us to put a finger on the pulse of our organization in a way that would have taken a significant amount of time and effort in the past. We had a solid participation rate with very little training required.

Cons

We had a few instances where the software functions did not work properly and this impacted our ability to engage with users on their ideas. The Ideawake team did their best to quickly resolve the issues and were very responsive. However, some testing in advance of rolling out changes would be helpful.

Ashton

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

FUNCTIONALITY

5

February 2023

Pitch competition

It has been fairly seamless for the entirety of my use, but I haven't explored much of the website.

Pros

I liked that it was easy to go from the link that was given, to the actual pitch competition sign-up.

Cons

The software is fine, I just didn't like the phrasing on some of the prompts.

Reasons for choosing Ideawake

it was the one that the pitch competition used.

Amy

Company size: 10,000+ employees

Industry: Financial Services

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

January 2023

Innovation Week

I would use it again.

Pros

It was easy to see what others were doing and collaborate.

Cons

I haven't used it a lot, but there isn't much that I don't like except that the imagery is a little juvenile.

Response from Ideawake

Thank you so much for leaving a review. Please email me at shelby@ideawake.com for next steps :)

Replied February 2023

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