About Okta Identity Cloud

Okta Identity Suite is a cloud-based identity management solution that caters to businesses across various industries such as information technology (IT), consumer services, energy and utilities, telecommunications and more. Key features include access request management, account management, compliance management, user provisioning and multi-factor authentication.

Okta’s lifecycle management functionality enables businesses to automate their workflows and operations for external and internal users. Businesses are also provided with an universal directory that helps them to manage multiple devices, users, applications and APIs.

Additionally, Okta Identity Suite features various enterprise architecture, mobile device management and network securit...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

491 Reviews of Okta Identity Cloud

Average User Ratings

Overall

4.66 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(349)

349

4 stars

(116)

116

3 stars

(26)

26

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 491 results

November 2020

Kedar Mendhurwar from Bell Media

Verified Reviewer

Company Size: 10,000+ employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

November 2020

Okta SSO

If cost is not an issue, this is should be the tool to go to. This is one of the best IAM tools present out there.

Pros

The deployment and app integration with Okta is fairly simple. The tool is very admin friendly and user friendly. It's due to it's ease of use and wide variety of features that it offers, it is one of the best IAM tools and regarded as one of the best SSO solutions out there. The SSO integration is very simple and straightforward with most of the apps and most of the vendors that support SSO integration with Okta. The option to have an independent directory as well as an option to integrate with your existing directory works quite well. Other features such as life cycle management, Directory service and threat management make it a complete package. If cost is not an issue, this is should be the tool to go to. The documentation is very clear and the supoort is very responsive. The deployment takes less than 3 months.

Cons

The only downside is the cost which is much higher as compared to its competitors

Reasons for Choosing Okta Identity Cloud

Because of its wide range of compatibility and ease of use.

May 2019

Chase from The Hope for Fertility Foundation

Verified Reviewer

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

May 2019

Hands Down The Best SSO/Adaptive MFA Solution on the Market

We have been more than pleased with Okta. It makes signing into a bunch of different applications so much easier and only having to remember one password. Without having any prior knowledge with SAML, being able to set up new applications was still very simple and straightforward.

Pros

Okta has simplified everything for us. The process of setting up applications is pretty straight forward, and the number of applications that are supported is amazing. The adaptive MFA is really neat so we can easily balance security and usability to meet just about everyone's needs. The amount of work we have to do to onboard a new user has been reduced drastically through the support of SCIM and APIs. They continue to innovate and bring out new features that further enhance the usability and security of Okta.

Cons

Only minor issues with Okta, primarily being chose of wording for some of the settings that lead to some confusion on when Okta sessions expire.

Reasons for Choosing Okta Identity Cloud

Simplicity was the overarching factor in selecting Okta. They are very focused on helping nonprofits as well, and that was a huge bonus for us.

February 2021

Elena from ATI

Company Size: 501-1,000 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

February 2021

I No Longer Have to Remember Passwords!

I love it. In the future, if I ever get my own business off the ground, I will definitely be considering OKTA as a software that we will use.

Pros

At my company, we had separate logins for SO MANY PLATFORMS. And you know how it goes - each password has to contain a certain number of uppercase letters, lowercase letters, special characters, etc. It was getting so hard to remember passwords, and I was getting sick of having to reset my password every time I logged into something. OKTA solved that problem for me. By navigating to the OKTA page, I could click on one of the "tiles", and it would log me into that platform. Made my life 100x easier.

Cons

Occasionally, I would have issues logging into OKTA itself, which made it impossible to log into my other apps. This was a bug that our IT team seemed to fix. Aside of that, a lot of my issues turned out to be user-error. Once I received training for OKTA, all of my problems were resolved.

June 2018

Anonymous

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2018

No need to remember a password or ever log in again!

Pros

I use this software for a company I work with and love how I don't ever have to remember passwords - AND how it logs me in automatically. I'm a man who loves things to be easy, and Okta removes those extra clicks of having to select my username and click submit (I'm looking at you, LastPass).

Cons

When I'm logged into Okta, it automatically selects my credentials for me. So for sites that I have lots of user names for, it overrides my ability to choose one. I then have to open an incognito window, and pull my un/pw from LastPass - which is a pain.

January 2020

Eva from Greek Orthodox Metropolis of Detroit

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

January 2020

Okta is Interesting

Our headquarters switched from Zimbra to Okta several years ago. Although Okta seems to be much better than Zimbra (our email is now powered by gmail), I wish that the Okta capabilities were a bit more obvious. I just discovered that I could attach other software/services like Mailchimp and social media accounts as plug-ins. My overall experience has been good...just slow-going.

Pros

I would say that it is easier than other team/workforce email software that our company has used in the past. However, I still find it a bit convoluted. It seems like there are many things that can be integrated into our Okta settings.

Cons

I do not know if this is the fault of Okta or our headquarters, but it is still hard to see the full benefits of using Okta for our workplace email/communications.

Reasons for Switching to Okta Identity Cloud

I did not make the switch - headquarters did.