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Jamf Connect gives users the ability to access their Mac and their applications with a single identity — all without the need for multiple accounts or to bind to Active Directory. Supporting cloud-identity providers such as Okta, Microsoft Azure Active Dir...Read more about Jamf Connect
Auth0 by Okta takes a modern approach to Identity and enables organizations to provide secure access to any application, for any user. Auth0 is a highly customizable product that is as simple as development teams want, and as flexible as they need. Safegua...Read more about Auth0
Foxpass is a cloud-based and on-premise platform that helps small to large enterprises automate threat detection and access control process across servers and networks. It provides local cache, which enables users to keep systems running during downtime an...Read more about Foxpass
ManageEngine Password Manager Pro is an enterprise-grade privileged password management solution. It securely stores and manages sensitive information such as shared passwords, documents, and digital identities. Password Manager Pro is a complete solution ...Read more about ManageEngine Password Manager Pro
Bitwarden is an open source password management solution that empowers enterprises and individuals to securely store and share sensitive data with end-to-end encryption. Share Encrypted Information - Share your sensitive information safely and securely wi...Read more about Bitwarden
Persona is an identity verification management solution for businesses ranging from startups to large enterprises who need help managing the balance between customer acquisition and fraud. This solution allows users to securely collect and verify user info...Read more about Persona
Netwrix Usercube is an identity governance and administration (IGA) solution designed to automate, govern, and control enterprise identities. It is a software-as-a-service (SaaS) offering that caters to organizations across various industries seeking to en...Read more about Netwrix Usercube
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Netwrix GroupID is a group and user management software that helps organizations streamline their directory management and enhance security. The software caters to businesses of all sizes, from small and medium enterprises to large corporations, across var...Read more about Netwrix GroupID
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ManageEngine AD360 is an integrated identity and access management solution that assists organizations to manage and secure user identities, facilitate identity governance, and ensure compliance. It provides in-depth access management for Microsoft Active ...Read more about ManageEngine AD360
With tenfold, you can manage users and permissions across all systems through one central platform. This automated identity & access management solution ensures that your users always have access to the resources they need, while keeping sensitive data saf...Read more about tenfold
Twilio User Authentication & Identity offers digital identity verification and intelligence tools to build mutual trust between business and consumer. Verify end-users are who they say they are across SMS, email, WhatsApp, TOTP, Push Verification and more...Read more about Twilio User Authentication & Identity
ManageEngine ADManager Plus is an enterprise identity governance and administration (IGA) solution that helps administrators handle day-to-day AD management and reporting tasks with ease. The all-inclusive reports that can be obtained from it for diverse A...Read more about ManageEngine ADManager Plus
Cisco Duo is a cloud-based workforce identity security solution that secures access to your applications, for any user and device, from anywhere. Easy to use and deploy, Duo provides identity-first protection and deep visibility across your identity ecosys...Read more about Duo Security
SecureAuth CIAM is a customer identity and access management solution. It enables businesses to provide a simple, secure, and seamless customer experience. The solution caters to a range of industries, such as financial services, healthcare, and retail. It...Read more about SecureAuth CIAM
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Zygon is an all-in-one platform that automates the management of applications and accounts for modern IT and security teams. It helps organizations orchestrate IT operations with app owners, users, or bots to streamline access requests and reviews, account...Read more about Zygon
Rippling is an integrated platform designed to empower HR departments to have a significant impact on day-to-day operations and drive strategic outcomes across the business. The platform offers a comprehensive suite of tools to streamline HR processes, enh...Read more about Rippling
SecureAuth is a cloud-based software that helps businesses manage and verify user identities through various authentication tools, such as MFA, password-less authentication and more. Professionals can use the dashboard to monitor and gain an overview of to...Read more about SecureAuth Workforce IAM
GoodAccess is a cybersecurity platform (SASE/SSE) that empowers medium-sized enterprises to easily implement Zero Trust Architecture (ZTA) in their infrastructure, regardless of its complexity or scale. By leveraging a Low-Code/No-Code approach, GoodAcce...Read more about GoodAccess
Shared computer access control with 2FA and automatic user-switching. Login to shared computers using phoneless-2FA and automatically lock computers. If a new user logs in with the same account, the solution will automatically start a new session and log o...Read more about GateKeeper Enterprise
Conecta Suite is the ideal solution for those looking to maximize the potential of Google Workspace and boost team productivity. With features that make management more efficient and secure, it offers advanced and customized control to meet your company's ...Read more about Conecta Suite
SentinelOne is a cloud-based solution that helps businesses of all sizes manage processes related to the entire threat lifecycle for providing endpoint security. Key features include behavioral analytics, activity log, whitelisting/blacklisting and documen...Read more about SentinelOne
LogMeOnce is a cloud-based password and identity management solution that enables businesses of all sizes to manage login credentials and provide secure access to documents, applications and services via a unified portal. The platform allows organizations ...Read more about LogMeOnce
Avatier Identity Anywhere is a cloud-based identity management solution designed to help businesses manage their employees' digital security. It includes features like password management, single sign-on, lifecycle management and group automation. Ava...Read more about Avatier Identity Anywhere
Trusona is a leader of passwordless MFA solutions for enterprises within the financial services, healthcare, higher education, media industry. The company's workforce solutions provide a complete authentication alternative to usernames and passwords, makin...Read more about Trusona
Zluri is a data-driven enterprise SaaS management platform that facilitates discovery, management, optimization, and compliance of an organization's SaaS stack. Zluri helps organizations discover their entire SaaS ecosystem and helps them eliminate SaaS w...Read more about Zluri
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Your Guide to Top Identity Management Software, August 2023
Software Advice uses reviews from real software users to highlight the top-rated Identity Management products in North America.
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“Usability” includes user ratings for Functionality and Ease of Use.
“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.
Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication.
Buyers Guide
This detailed guide will help you find and buy the right identity management software for you and your business.
Last Updated on January 27, 2025You probably take a number of steps to protect your identity on a day-to-day basis. Your bank accounts, utilities accounts and even your social media accounts are all password-protected to make sure nobody but you can access them. You're wise to do this, because in today's world to have your identity stolen online means suffering a great deal of havoc that might take you months, if not years, to correct.
So why should you be any less careful when it comes to identity protection at your small-to-midsize business (SMB)? It can be just as dangerous and disastrous in your business life as in your personal life if an unauthorized person should gain access to your SMB's private information.
That's where identity management software comes in.
Identity management software manages who within your company can access information, keeping out unauthorized users as well as specifying levels of access for different individuals.
This guide will explain what you need to know about this software, and what you need to consider when choosing the right identity management system for your SMB.
Here's what we'll cover:
What is Identity Management Software?
Common Features of Identity Management Software
What is Identity Management Software?
Identity management software plays a massive role in the overall cyber-security of your SMB. It can be used to provide access to vital information, documents and other content for specific employees, while keeping others restricted to a lower level of access. In addition, it ensures that everyone granted any access is actually whomever they say they are.
More generally, identity management is the process of controlling information about users on computers, including the information that authenticates user identity and grants/limits authorization to each individual user.
Identity management software is particularly important in a business environment where so much important data and information can be accessed by a large variety of stakeholders independently.
In order to make sure that the people who need that information are able to get to it when they need to do so, while at the same time preventing outside forces from finding or accessing that information, identity management is a requirement of any modern business operation, including SMBs like yours.
Other terms that you may see used interchangeably for “identity management systems" include:
Access governance systems
Identity and access management systems
Entitlement management systems
User provisioning systems
Common Features of Identity Management Software
Below is a table listing some of the most common features of identity management software. Most of these features relate to how access is granted and/or restricted to certain users, and different vendors and systems may utilize different methods to this end:
Access Control | Creates a gated wall that must be surpassed in order to access certain information. As a result, access can be authorized or restricted for certain persons across different locations and systems, allowing the right people to gain access to information and keeping the wrong people from getting their hands on that information. This is the core functionality of identity management software. |
Single sign-on (SSO) | Allows users to log into a system just one time (rather than multiple times over the course of a session) using a single ID and password. The user may move between different connected systems once they have signed on, but they don't need to enter a new ID/password (or re-enter the same one) in order to do so. |
Multi-factor authorization | Asks for multiple, independent data components from a user before they can gain access to the system. Typically this requires a user to both enter their password as well as an encrypted, randomly generated code, created on demand when they enter that password and sent to them via text message or email. |
Password management | Assists users in generating complex passwords (either by storing them in an encrypted database or creating them on demand) and retrieving lost or forgotten passwords. This function will also typically provide self-help to users who are having trouble signing in. |
Directory Services | Creates a central point from which access can be managed by administrators, granting certain users specific levels of access to data (and restricting all others from accessing that same data). |
Multi-factor authorization will frequently require users to provide an independent form of verification, such as a separate email address or a phone number. That text message authentication may look something like this:
Onelogin's multi-factor “adaptive authentication", sent via text message.
Key Considerations
Other factors to take into consideration when picking the best identity management software for your business include:
Will my users require varying levels of access? At larger, enterprise-level companies, a key component of identity management software is the functionality that grants/restricts access to certain information for certain individuals. Your much smaller SMB may not have the same need to restrict information. If you only have a handful of employees who all have equal access to your data, for example, you may be able to purchase a simpler, cheaper identity management system that doesn't allow you to create restrictions.
Do I want a single sign-on system? If you're more concerned with security than you are with ease of use for your employees, then you may not want to use an SSO system, thus requiring users to enter IDs and passwords at multiple times during their journey through the system. This can be a major annoyance, however; for this reason, most identity management software vendors provide SSO as their main offering.
Do I want a multi-factor system? If you want to make sure your system is secure, you should look for a multi-factor system that will require users to have both their password and access to a backup form of identification (like a separate email address or a phone number to which an access code can be sent).
Does this system integrate with my other software? Creating a gateway to your company's database/intranet/internal systems is only useful if that gateway can actually connect to the software that you're already utilizing. Many of these systems have their own forms of identity management already built in, so you'll want to have an in-depth discussion with your vendor about how their identity management product will fully integrate with all your other software systems.