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Zilla Security

Zilla Security is an early-stage security startup that provides software-as-a-service security management platform....Read more about Zilla Security

4.7 (7 reviews)

Jamf Connect

Jamf Connect gives users the ability to access their Mac and their applications with a single identity — all without the need for multiple accounts or to bind to Active Directory. Supporting cloud-identity providers such as Okta, ...Read more about Jamf Connect

SailPoint

From the most sophisticated identity technologies to the scale to support complex, global enterprises, SailPoint leverages a common set of services to power our AI-driven Identity Security Cloud solutions and provides speedier del...Read more about SailPoint

DigitalPersona

DigitalPersona is an identity management software, which helps businesses in finance, healthcare, government and other sectors with multi-factor authentication to protect data. The solution provides a single sign-on (SSO) portal, ...Read more about DigitalPersona

Persona

Persona is an identity verification management solution for businesses ranging from startups to large enterprises who need help managing the balance between customer acquisition and fraud. This solution allows users to securely co...Read more about Persona

4.9 (7 reviews)

Zoho Vault

Zoho Vault is a cloud-based security solution that helps teams manage their online passwords. Users can store and organize passwords in the database and Zoho Vault encrypts them using AES-256. Teams can share passwords with each o...Read more about Zoho Vault

NordPass Business

NordPass Business — The Ultimate Password Manager for Your Organization. Trusted by businesses worldwide, NordPass Business offers a cutting-edge, zero-knowledge security architecture password management solution for businesses o...Read more about NordPass Business

Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. So for the first time e...Read more about Rippling

Cavelo Attack Surface Management

Cavelo is an attack surface management platform built for managed service providers (MSPs) that helps measure and protect the customers’ cybersecurity. It enables users to assess cyber risks and safeguard sensitive information. T...Read more about Cavelo Attack Surface Management

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Socure

Socure is the leading platform for digital identity verification and trust. Its predictive analytics platform applies artificial intelligence and machine learning techniques with trusted online/offline data intelligence from email...Read more about Socure

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Quadrant XDR

Operating at the intersection of People and Product, Quadrant combines the best security technology and talent in a single XDR solution. With intelligent action and rapid response, XDR's proprietary technology is operated by sea...Read more about Quadrant XDR

5.0 (4 reviews)

IDHub

IDHub is a fully customizable, flexible, and user-friendly IAM solution. We know managing a highly technical IAM system can be challenging. However, convincing users how and why to use it is often as difficult. After nearly two de...Read more about IDHub

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walt.id Identity Infrastructure

We offer holistic digital identity and wallet infrastructure used by thousands of developers, governments and businesses across industries. The products are open source, based on open standards, compliant with digital identity r...Read more about walt.id Identity Infrastructure

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The Credivera Exchange

The Credivera Exchange is a cloud-based customer identity and access management solution that gives individuals, employers, and regulators the tools they need to be in control of their credentials at all times. Employers can verif...Read more about The Credivera Exchange

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Imprivata Privileged Access Management

Xton Access Manager is an identity management solution that caters to businesses across various industries. Key features include access request management, role management, compliance management, single sign-on and user provisioni...Read more about Imprivata Privileged Access Management

5.0 (2 reviews)

LoginRadius

LoginRadius is a cloud-based customer identity and access management solution for businesses in industries such as media, publishing, travel, nonprofit, e-commerce and sports. Key features include customer registration and authent...Read more about LoginRadius

HelloID

HelloID is a secure and modern cloud-based Identity & Access Management (IAM) solution that empowers organizations and educational institutions to take control of their user provisioning, self-service, and single sign-on needs. Au...Read more about HelloID

Dashlane for Business

Dashlane Business is an identity management platform for teams and businesses of all sizes. It provides access, control and an overview of organizations’ passwords and securities. The solution provides password security tools with...Read more about Dashlane for Business

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Passpack

Passpack is a web-based solution to store and organize usernames and passwords. Users can access it from any device such as mobile, tablet or PC. You can manage the credentials for both customers and staff. Itis a secure platform ...Read more about Passpack

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Foxpass

Foxpass is a cloud-based and on-premise platform that helps small to large enterprises automate threat detection and access control process across servers and networks. It provides local cache, which enables users to keep systems ...Read more about Foxpass

Buyers Guide

Last Updated: March 16, 2023

You probably take a number of steps to protect your identity on a day-to-day basis. Your bank accounts, utilities accounts and even your social media accounts are all password-protected to make sure nobody but you can access them. You're wise to do this, because in today's world to have your identity stolen online means suffering a great deal of havoc that might take you months, if not years, to correct.

So why should you be any less careful when it comes to identity protection at your small-to-midsize business (SMB)? It can be just as dangerous and disastrous in your business life as in your personal life if an unauthorized person should gain access to your SMB's private information.

That's where identity management software comes in.

Identity management software manages who within your company can access information, keeping out unauthorized users as well as specifying levels of access for different individuals.

This guide will explain what you need to know about this software, and what you need to consider when choosing the right identity management system for your SMB.

Here's what we'll cover:

What is Identity Management Software?

Common Features of Identity Management Software

Key Considerations

What is Identity Management Software?

Identity management software plays a massive role in the overall cyber-security of your SMB. It can be used to provide access to vital information, documents and other content for specific employees, while keeping others restricted to a lower level of access. In addition, it ensures that everyone granted any access is actually whomever they say they are.

More generally, identity management is the process of controlling information about users on computers, including the information that authenticates user identity and grants/limits authorization to each individual user.

Identity management software is particularly important in a business environment where so much important data and information can be accessed by a large variety of stakeholders independently.

In order to make sure that the people who need that information are able to get to it when they need to do so, while at the same time preventing outside forces from finding or accessing that information, identity management is a requirement of any modern business operation, including SMBs like yours.

Other terms that you may see used interchangeably for “identity management systems" include:

  • Access governance systems

  • Identity and access management systems

  • Entitlement management systems

  • User provisioning systems

Common Features of Identity Management Software

Below is a table listing some of the most common features of identity management software. Most of these features relate to how access is granted and/or restricted to certain users, and different vendors and systems may utilize different methods to this end:

Access Control

Creates a gated wall that must be surpassed in order to access certain information. As a result, access can be authorized or restricted for certain persons across different locations and systems, allowing the right people to gain access to information and keeping the wrong people from getting their hands on that information. This is the core functionality of identity management software.

Single sign-on (SSO)

Allows users to log into a system just one time (rather than multiple times over the course of a session) using a single ID and password. The user may move between different connected systems once they have signed on, but they don't need to enter a new ID/password (or re-enter the same one) in order to do so.

Multi-factor authorization

Asks for multiple, independent data components from a user before they can gain access to the system. Typically this requires a user to both enter their password as well as an encrypted, randomly generated code, created on demand when they enter that password and sent to them via text message or email.

Password management

Assists users in generating complex passwords (either by storing them in an encrypted database or creating them on demand) and retrieving lost or forgotten passwords. This function will also typically provide self-help to users who are having trouble signing in.

Directory Services

Creates a central point from which access can be managed by administrators, granting certain users specific levels of access to data (and restricting all others from accessing that same data).

Multi-factor authorization will frequently require users to provide an independent form of verification, such as a separate email address or a phone number. That text message authentication may look something like this:

Onelogin's-multi-factor-“adaptive-authentication

Onelogin's multi-factor “adaptive authentication", sent via text message.

Key Considerations

Other factors to take into consideration when picking the best identity management software for your business include:

  • Will my users require varying levels of access? At larger, enterprise-level companies, a key component of identity management software is the functionality that grants/restricts access to certain information for certain individuals. Your much smaller SMB may not have the same need to restrict information. If you only have a handful of employees who all have equal access to your data, for example, you may be able to purchase a simpler, cheaper identity management system that doesn't allow you to create restrictions.

  • Do I want a single sign-on system? If you're more concerned with security than you are with ease of use for your employees, then you may not want to use an SSO system, thus requiring users to enter IDs and passwords at multiple times during their journey through the system. This can be a major annoyance, however; for this reason, most identity management software vendors provide SSO as their main offering.

  • Do I want a multi-factor system? If you want to make sure your system is secure, you should look for a multi-factor system that will require users to have both their password and access to a backup form of identification (like a separate email address or a phone number to which an access code can be sent).

  • Does this system integrate with my other software? Creating a gateway to your company's database/intranet/internal systems is only useful if that gateway can actually connect to the software that you're already utilizing. Many of these systems have their own forms of identity management already built in, so you'll want to have an in-depth discussion with your vendor about how their identity management product will fully integrate with all your other software systems.