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Ping Identity
Ping Identity
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspire...Read more about Ping Identity
Bitwarden
Bitwarden
Bitwarden is an open source password management solution that empowers enterprises and individuals to securely store and share sensitive data with end-to-end encryption. Share Encrypted Information - Share your sensitive informat...Read more about Bitwarden
Jamf Connect
Jamf Connect
Jamf Connect gives users the ability to access their Mac and their applications with a single identity — all without the need for multiple accounts or to bind to Active Directory. Supporting cloud-identity providers such as Okta, ...Read more about Jamf Connect
Socure
Socure
Socure is the leading platform for digital identity verification and trust. Its predictive analytics platform applies artificial intelligence and machine learning techniques with trusted online/offline data intelligence from email...Read more about Socure
Auth0
Auth0
Auth0, a product unit within Okta, takes a modern approach to identity, enabling organizations to provide secure access to any application, for any user. The Auth0 Identity Platform is highly customizable, as simple as development...Read more about Auth0
SailPoint
SailPoint
SailPoint is an identity management solution that helps organizations manage employee permissions, digital identities, information security, data access, compliance and more on a unified portal. The platform enables organizations ...Read more about SailPoint
DigitalPersona
DigitalPersona
DigitalPersona is an identity management software, which helps businesses in finance, healthcare, government and other sectors with multi-factor authentication to protect data. The solution provides a single sign-on (SSO) portal, ...Read more about DigitalPersona
GateKeeper Enterprise
GateKeeper Enterprise
Gatekeeper Enterprise is a proximity-based access control solution that helps businesses minimize unauthorized data exploitation via user authentication, password management and more. Professionals can utilize the admin console to...Read more about GateKeeper Enterprise
Call2Unlock
Call2Unlock
Call2Unlock is a user-friendly solution that helps automate the process of unlocking and resetting active directory users. It is an AD Self Service tool integrated with IVR - Phone Systems. Users can unlock and reset their own ac...Read more about Call2Unlock
ManageEngine Password Manager Pro
ManageEngine Password Manager Pro
ManageEngine Password Manager Pro is an enterprise-grade privileged password management solution. It securely stores and manages sensitive information such as shared passwords, documents, and digital identities. Password Manager P...Read more about ManageEngine Password Manager Pro
Frontegg
Frontegg
A user management platform available only in English, Frontegg was built for B2B, B2C, and SaaS product developers who use the product-led growth (PLG) methodology. Users embed 5 lines of code in their app to deploy a user managem...Read more about Frontegg
Zilla Security
Zilla Security
Zilla Security is an early-stage security startup that provides software-as-a-service security management platform....Read more about Zilla Security
Rippling
Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. So for the first time e...Read more about Rippling
Persona
Persona
Persona is an identity verification management solution for businesses ranging from startups to large enterprises who need help managing the balance between customer acquisition and fraud. This solution allows users to securely co...Read more about Persona
tenfold
tenfold
FrontRunners 2023
With tenfold, you can manage users and permissions across all systems through one central platform. This automated identity & access management solution ensures that your users always have access to the resources they need, while ...Read more about tenfold
NordLayer
NordLayer
FrontRunners 2023
NordLayer is a remote network access solution developed for modern companies, particularly suitable for small & mid-size businesses that search for an effective, and agile way to increase security by upgrading outdated legacy infr...Read more about NordLayer
Omada Identity
Omada Identity
Omada, a market leader in modern Identity Governance & Administration (IGA), provides the most comprehensive IGA as a Service solution on the market today to help organizations enable and secure all their identities. Omada Identit...Read more about Omada Identity
IDHub
IDHub
IDHub is a fully customizable, flexible, and user-friendly IAM solution. We know managing a highly technical IAM system can be challenging. However, convincing users how and why to use it is often as difficult. After nearly two de...Read more about IDHub
EmpowerID
EmpowerID
EmpowerID is an identity management suite of solutions, which enable businesses in banking, healthcare, manufacturing and other sectors to securely access cloud and on-premise applications. Professionals can automatically create, ...Read more about EmpowerID
ManageEngine ADManager Plus
ManageEngine ADManager Plus
ADManager Plus is a unified hybrid Active Directory (AD), Microsoft 365, Exchange, and Google Workspace management and reporting solution that simplifies tasks such as provisioning users, cleaning up stale accounts, providing JIT...Read more about ManageEngine ADManager Plus
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Buyers Guide
Last Updated: March 16, 2023You probably take a number of steps to protect your identity on a day-to-day basis. Your bank accounts, utilities accounts and even your social media accounts are all password-protected to make sure nobody but you can access them. You're wise to do this, because in today's world to have your identity stolen online means suffering a great deal of havoc that might take you months, if not years, to correct.
So why should you be any less careful when it comes to identity protection at your small-to-midsize business (SMB)? It can be just as dangerous and disastrous in your business life as in your personal life if an unauthorized person should gain access to your SMB's private information.
That's where identity management software comes in.
Identity management software manages who within your company can access information, keeping out unauthorized users as well as specifying levels of access for different individuals.
This guide will explain what you need to know about this software, and what you need to consider when choosing the right identity management system for your SMB.
Here's what we'll cover:
What is Identity Management Software?
Common Features of Identity Management Software
What is Identity Management Software?
Identity management software plays a massive role in the overall cyber-security of your SMB. It can be used to provide access to vital information, documents and other content for specific employees, while keeping others restricted to a lower level of access. In addition, it ensures that everyone granted any access is actually whomever they say they are.
More generally, identity management is the process of controlling information about users on computers, including the information that authenticates user identity and grants/limits authorization to each individual user.
Identity management software is particularly important in a business environment where so much important data and information can be accessed by a large variety of stakeholders independently.
In order to make sure that the people who need that information are able to get to it when they need to do so, while at the same time preventing outside forces from finding or accessing that information, identity management is a requirement of any modern business operation, including SMBs like yours.
Other terms that you may see used interchangeably for “identity management systems" include:
Access governance systems
Identity and access management systems
Entitlement management systems
User provisioning systems
Common Features of Identity Management Software
Below is a table listing some of the most common features of identity management software. Most of these features relate to how access is granted and/or restricted to certain users, and different vendors and systems may utilize different methods to this end:
Access Control | Creates a gated wall that must be surpassed in order to access certain information. As a result, access can be authorized or restricted for certain persons across different locations and systems, allowing the right people to gain access to information and keeping the wrong people from getting their hands on that information. This is the core functionality of identity management software. |
Single sign-on (SSO) | Allows users to log into a system just one time (rather than multiple times over the course of a session) using a single ID and password. The user may move between different connected systems once they have signed on, but they don't need to enter a new ID/password (or re-enter the same one) in order to do so. |
Multi-factor authorization | Asks for multiple, independent data components from a user before they can gain access to the system. Typically this requires a user to both enter their password as well as an encrypted, randomly generated code, created on demand when they enter that password and sent to them via text message or email. |
Password management | Assists users in generating complex passwords (either by storing them in an encrypted database or creating them on demand) and retrieving lost or forgotten passwords. This function will also typically provide self-help to users who are having trouble signing in. |
Directory Services | Creates a central point from which access can be managed by administrators, granting certain users specific levels of access to data (and restricting all others from accessing that same data). |
Multi-factor authorization will frequently require users to provide an independent form of verification, such as a separate email address or a phone number. That text message authentication may look something like this:
Onelogin's multi-factor “adaptive authentication", sent via text message.
Key Considerations
Other factors to take into consideration when picking the best identity management software for your business include:
Will my users require varying levels of access? At larger, enterprise-level companies, a key component of identity management software is the functionality that grants/restricts access to certain information for certain individuals. Your much smaller SMB may not have the same need to restrict information. If you only have a handful of employees who all have equal access to your data, for example, you may be able to purchase a simpler, cheaper identity management system that doesn't allow you to create restrictions.
Do I want a single sign-on system? If you're more concerned with security than you are with ease of use for your employees, then you may not want to use an SSO system, thus requiring users to enter IDs and passwords at multiple times during their journey through the system. This can be a major annoyance, however; for this reason, most identity management software vendors provide SSO as their main offering.
Do I want a multi-factor system? If you want to make sure your system is secure, you should look for a multi-factor system that will require users to have both their password and access to a backup form of identification (like a separate email address or a phone number to which an access code can be sent).
Does this system integrate with my other software? Creating a gateway to your company's database/intranet/internal systems is only useful if that gateway can actually connect to the software that you're already utilizing. Many of these systems have their own forms of identity management already built in, so you'll want to have an in-depth discussion with your vendor about how their identity management product will fully integrate with all your other software systems.