All WatchGuard AuthPoint Reviews

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Anonymous

501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

3

Reviewed August 2019

Solid VPN Tool

PROS

I use WatchGuard AuthPoint for one thing and that is to access our network via VPN when I am working remotely. It is very simple to use. You enter your password and you are done. I do not experience any lag or issues.

CONS

There really isn't much to dislike. I do wish that WatchGuard would remember my password instead of requiring me to enter it each and every time.

Stefanos

Electrical/Electronic Manufacturing, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Authpoint is the way to go!

Watchguard Authpoint has given us the much needed boost to get our security to the desired level. Especially when the pandemic started and we had a large amount of remote workers that connected over SSL VPN, Authpoint made this happen securely and without compromising our security. We were lucky to have implemented Authpoint just in time when we massively needed it!

PROS

Oure remote workers can securely connect using MFA. The online tokens make this secure, and not possible to duplicate/copy the tokens. Approving SSL VPN connections via Authpoint Mobile is ultra fast!

CONS

We are missing the ability to force all users to change their Authpoint password every xx days. We are also missing the possibility to define a policy to enforce the minimum required password complexity.

Reason for choosing WatchGuard AuthPoint

We have a pair of Watchguard Fireboxes, so opting for Authpoint is THE way to go, as they work perfectly together!

Peter

Mechanical or Industrial Engineering, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed April 2024

Clunky, but works.

Middling. It works, but not great. I'm used to the seamless experience of Microsoft Authenticator and this is a few years behind it.

PROS

It integrates with AD and our Fireboxes, so the ecosystem support is decent.

CONS

Push notifications for VPN MFA are unreliable.

bob

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Great product for MFA

PROS

Great product for MFA and cyber security insurance regulations. Great product to make sure your VPN only lets connect the ones that need connecting.

CONS

It's easy for a tech person to set up however someone who doesn't have tech skills tends to have a harder time.

Mehmet

Civil Engineering, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

AuthPoint MFA and LogonApp

We use it for PC login and VPN connection. It provides the highest level of protection with the necessary security measures taken.

PROS

Being able to log in with just the notification confirmation after entering the password provides great convenience.

CONS

When there is a problem accessing the global system, even turning on the computer becomes difficult.

Hasan

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2024

MFA for Authpoint

I am happy to use it other than installation.

PROS

It offers practical use as long as there are no problems with the internet. When there is no internet, it is necessary to scan QR from the phone.

CONS

The installation seemed very complicated to me, but our IT guy friend helped us.

Anthony

Non-Profit Organization Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Keeping the Server Safe

Great. Easy. Does what it says it will and is consistent.

PROS

Easy to use and works like is promised. Grateful for the multi-factor and how easy it is to use.

CONS

Nothing here to dislike. Simple and works - what more could you want?

Satnam

Financial Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2024

Nice Product to use for MFA

PROS

Integration with Watchguard Firewall. Ease to use Mobile Approve included.

CONS

SSO Functionality of getting integrated with O365

Roshan

Mining & Metals, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

AuthPoint Rulmeca

PROS

I love how quick and easy it is to set up and sync with AD.

CONS

Not clear instructions online to guide through the process

Gary

Mining & Metals, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Satisfies MFA requirement

One of the easier authentications to setup. Admin console is straight forward and easy to navigate

PROS

Accomplishes the necessity to have MFA for VPN connections.

CONS

Nothing comes to mind as a con right now.

Reason for choosing WatchGuard AuthPoint

Ease of implementation due to already using the WatchGuard SSL VPN

Nitin

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2023

use of Two Factor Authentication in business process

very good looking at overall MFA need & management, i can say worth to invest.

PROS

easy to deploy & mange without expensive skillset.

CONS

very easy to handle it looking at the existing Watchguard FW user since no need to have RADIUS foot print

Reason for choosing WatchGuard AuthPoint

price & use of functionality in our business process

Reasons for switching to WatchGuard AuthPoint

looking at the application integration & support

John

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Using AuthPoint beyond WatchGuard products

I've deployed AuthPoint for WatchGuard mobile VPN client, as well as for OpenVPN to a pfSense firewall, and have used it to secure Windows Login. When configuring for the pfSense, there were issues that involved digging through several logs for all the services involved in getting it to work (AuthPoint Cloud, AuthPoint Gateway, Microsoft Network Policy Server, Active Directory and pfSense)

PROS

- support for a wide array of products, including MFA for Windows Login- Cloud based management- Different policies for geolocation (geofencing and geokinetics), network location, time scheduling

CONS

- per-user cost involved to use and if only using for mobile VPN, may not be worthwhile as there are "free" solutions available (ie. Microsoft Authenticator)- when using for 3rd party services, there can be a lot of troubleshooting involved amongst many services

Phil

Defense & Space, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2023

WatchGuard Authpoint, So Easy to Use

We sometimes have executive staff that are on the road and use AuthPoint to get a VPN connection to work securely on the road. I as IT manager am able to VPN in using AuthPoint so that I can continue to work remotely.

PROS

The setup was a breeze and is easy to troubleshoot if there is an issue.

CONS

This may be an issue on our end but there are times that the services do not come back up after a reboot of the AuthPoint Gateway server. Usually just takes going into Services and starting them back up to get it back

Reason for choosing WatchGuard AuthPoint

I've worked with it in the past at previous jobs and liked that it wasn't in the top mainstream as a vendor which gives me some comfort that it isn't as big of a target. Also, the cost was also much more palatable.

Ber

Museums and Institutions, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2023

AuthPoint Review

The AuthPoint gives us another layer of security.

PROS

The app is an important element of the approval process for AuthPoint. In addition, it's important to be able to allow those that needed access through the WatchGuard Cloud.

CONS

I wish the licensing aspect of the WatchGuard could be easier to understand and easier to manage. After rolling out WatcHguard Authpoint, it stopped working for some users because of licensing issues therefore we had to get additional licenses.

Reason for choosing WatchGuard AuthPoint

Easier to use and secure.

Reasons for switching to WatchGuard AuthPoint

Already familiar with WatchGuard AuthPoint.

Scott

Sporting Goods, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Great Security for Remote Access on VPN

When Covid hit we moved all out staff to remote work. We were able to set up MFA in under 1 day to increase security of connections to office network resources in a short time and feel almost as secure as we were when staff worked in -office. Watchguard MFA was an integral part of a comprehensive security approach

PROS

Very simple management, and the mobile app was simple use for our staff. The mobile app was compatible with almost all 2FA /MFA supporting websites as staff were able to extend security to unrelated sites used by the company that they visited.

CONS

Deeper integration with 3rd part tools. I would like to use for MFA for desktop logins

Reason for choosing WatchGuard AuthPoint

Less costly and easily integrated to our VPN product.

Bob

Real Estate, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Authpoint - MFA made easy and affordable

A great product, sensibly priced with great add-on features with WatchGuards typical excellent support behind it.

PROS

The ease of use, both in the deployment and in the end user experience is great. The range of options for authentication is also idea, from rolling time-sensitive codes to push notifications. It’s a great solution.

CONS

Honestly nothing at the moment. When they move all the end user security under one umbrella product it will be more convenient certainly, but there are no real gripes that I have with it at all and we’ve used it for a few years now.

Reason for choosing WatchGuard AuthPoint

Price, features and the integration with our existing WG infrastructure.

Vincent

Information Technology and Services, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

One of the best MFA product on the market

PROS

Authpoint is easy to integrate and configure. Its easy to administer and use. I love the interface and when delegating to other users they find it clear and simple to navigate.

CONS

None at this time. After deploying Authpoint about a dozen times I dont see anything thats missing or requires improvement.

Reason for choosing WatchGuard AuthPoint

The configuration and integration is quicker and easier imo. I love how the admin cloud console is easy to navigate and use. The logs are accessible and easier to read.

Jesus

Banking, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

excelente producto Authpoint

“Soy un gran admirador de WatchGuard. Hace 2 años o más que soy cliente y nunca se me ocurrió usar ninguna otra solución cuando decidimos modernizar nuestro equipamiento de seguridad de la información. Las soluciones de WatchGuard son fáciles de configurar, brindan una protección sólida a precios convenientes en todos los niveles y gozan de los máximos niveles de confiabilidad en toda gestion.

PROS

Lo práctico y fácil de manejar ya sea desde la consola de administración y logeo movil

CONS

no tengo ninguna excusa sobre el producto

Reason for choosing WatchGuard AuthPoint

Porque en nuestra empresa llevamos más de 10 años con este producto en seguridad perimetral

James

Computer & Network Security, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

AuthPoint

Support has been amazing great help with the first setup and any problems in the future were immediately supported.

PROS

Very easy to use and securing it along side Watchguard Firewall. Connects well to onsite and cloud users

CONS

The initial setup takes about an hour but that is it it's really great to use. The only change I would like is the logs to be on the same page as the Authpoint instead of having to change to the admin then logs

Reason for choosing WatchGuard AuthPoint

Already has the Watchguard Firewalls and AuthPoint complimented it perfectly

David

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2023

Great but MacOS issues

PROS

Ease of use and integration with Firewall

CONS

Trouble getting it working on MacOS. Will not stay connected to VPN.

Reason for choosing WatchGuard AuthPoint

integration with Firewall

Reasons for switching to WatchGuard AuthPoint

Ease of use and deployment

CH Neoh

Industrial Automation, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Mobile-Based MFA

PROS

WatchGuard AuthPoint is a multi-factor authentication (MFA) solution designed to add an additional layer of security to the user login process. It's suitable for businesses of all sizes that are looking to enhance their security posture by protecting against unauthorized access to sensitive data and applications.

CONS

Not applicable. No comment. No further feedback.

Mauricio

Legal Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2023

A easy way to secure your team

We use Authopoint everyday and it works perfectly with our users and in all our systems.

PROS

Whatchguard Authopoint allow us to be confident when all our users login in our systems anywhere of the planet.

CONS

One issue in Watchguard servers creates a big issue for us, but it was just happening once in 3+ years

Reason for choosing WatchGuard AuthPoint

I chose Watchgaurd for the easy way to set it up and good price.

Randall

Computer & Network Security, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2023

Great product to keep you secure.

PROS

The various methods we have with Authpoint for authenticating make it very easy to deploy for our clients. Once it is up and working, you pretty much can count on it to work.

CONS

Implementation can be difficult at times based on how complex your firewall configuration is setup.

Reason for choosing WatchGuard AuthPoint

It was easier to integrate with our firewall for the VPN users.

Martin

Insurance, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Great product for multifactor authentication

PROS

Easy to implementPriceSupportEasy to useSecure

CONS

The activity logs could be improved. Would like to see a bit more detail.

Reason for choosing WatchGuard AuthPoint

It was easier to integrate with our infrastructure.

Brad

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

AuthPoint works great for us

When we have a customer that needs MFA for their different services (desktop, remote access, web portals), AuthPoint has been a good fit.

PROS

It's easy to install and integrate with existing infrastructure. I like that the phone app is easy for our customers to use.

CONS

I honestly haven't had any issues deploying and using AuthPoint.

Showing 1 - 25 of 62 Reviews