HammerTech vs Case IQ

RATING:

4.3

(54)

HammerTech has 54 reviews and a rating of 4.3 / 5 stars vs Case IQ which has 11 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (54)
4.6 (11)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 2, 2021
June 28, 2023
Pros/Cons
  • Pros

  • Its easy to use once you have familiarised yourself with the system and when we have required support the Hammertech team have been excellent to deal with assisting us with any queeries.
  • System works great when you have a commitment from the project.
  • Cons

  • On some occasions it connection is lost all informant is lost. If configured information is not up dated it can prevent certain actions from completing eg.
  • A little difficult to get individuals to register themselves.
Read all user reviews
  • Pros

  • Sight has been customized to perfectly meet our needs to track files.
  • If you ever need help they are always very prompt in answering any questions you may have about any of their webinars.
  • Cons

  • Configurable SSO can be done on the front end with no charge now. Would someone on the Case IQ need to work with internal IT on our end.
  • When the systems are down, this software also goes down and this makes the follow -up of the set complaints hard to effect.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos