About Incident Tracker

Incident Tracker is an on-premise and cloud-based solution that helps security firms, educational institutions, healthcare agencies, and other businesses manage incidents. It enables users to categorize digital forms into multiple groups and generate incident reports based on actionable analytics.

Key features of Incident Tracker include alerts/notifications, document management, role-based access, data import/export, and heat maps. It allows businesses to create customizable forms with details such as name, code, or incident description as well as add text boxes, labels, or radio buttons. Additionally, users can track the status of reports and receive reminders on follow-up processes. Incident Tracker also helps enterprises integrate with Active Directory an...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 8, Windows 10

1 Reviews of Incident Tracker

Overall rating

5.00 / 5 stars

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May 2019

Heather from CMHA

Company Size: 201-500 employees

Industry: Mental Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Incident Tracker

My experience has been very positive and I would recommend them to other agencies. Their help desk is always responsive and I have a resolution promptly.

Pros

It is very easy to use and navigate. They continuously improve the software and add features. It is cost effective solution. Data can be exported to excel.

Cons

there is no way to archive old reports when a new year begins.