Additionally, when you need them, they're there. From the top of the organization down, this is a great group of people.

There are so many ways to cut social data in the tool, and features like word clouds and geography are fantastic visuals to share in reports.

This really is my only complaint about the platform, although this wasn't even an available feature when we first started using the platform.

I like the range of features and filters that Netbase offers in order for my agency to get the more medical focused data we need.

There is a real community feel where users of Netbase share use cases and help each other. Customer service is amazing even from the other side of the world.

I have seen grown my business with the best social analytics solution.

I loved the capabilities to easily navigate the platform without being a boolean pro. Their Audience 3D tool is also amazing for segmentation (but a bit costly).

Netbase also stopped offering data to Facebook pages due to privacy issues, which is unfortunate since a lot of patient discussion stems from Facebook support groups.

The amount of data they access is impressive, but more impressive is the level of service they provide to their clients.

The social listening can be iffy due to API restrictions. Sometimes posts are missed or delayed.

We are able to quickly build queries in Boolean or assisted format and quickly dive into conversation insights. The customer service is AMAZING.

NetBase's overall dedication and efforts towards improving the system, releasing regularly scheduled product release updates. Superior customer service and always so very knowledgeable.

Netbase is so easy to use, you can also choose whether or not you want to use Boolean which is great. They are constantly releasing new product features.

Most social listening tools are a query-based set up, so if you miss a keyword there's potential you might miss something.

A lot of the time, a topic can be 80% neutral, which makes analyzation difficult. Customer service - when you run out of hours, you can no longer get help, which is frustrating.

This past fall, I placed our agency's social intelligence solution under review. My criteria for selecting a product included historical data, features, functionality, budget, and support.

I've used many social listening tools, but NetBase has been by far one of the most intuitive and exemplary solutions.

Boolean format odd, difficult to use in window; Firehose loading slow; Instagram underdeveloped.

Not only is the tool laid out in a simple, easy to view template, and perfect for all our social listening needs, the reps are great with anything questions we have and always willing to help.

This tool is easy to use and has great UX. The offerings that it does have are nice.

Amazing NLP, Easy Query Writing, Data Accuracy, Great Customer Support.

I've found NetBase to be the perfect tool in order for me to be successful at social listening and analytics.

I highly recommend getting plenty of hours of customer service. It is more useful than you know.

Netbase is a great and flexible tool which enables quick and easy analysis to get a snapshot understanding of current topics, brands or themes and is easily accessible and user friendly.

This tool was very easy to learn and extremely helpful in reaching out to webmasters to build relationships.

I love it because it will automate your email process and will help you organize all your outgoing and incoming emails.

I dislike the new update that has made it more difficult to track emails at a glance.

Easy to use and a lot of great influencers on Pitchbox.

I love the fact that they already have templates and are super easy to create outbound campaigns. Overall I enjoy using it.

It is a great software to make your outreach process easy and manageable.

It's great because we can pitch many bloggers at once but probably the best feature would finding hundreds of prospects in just a few minutes.

Sometimes I wouldn't get all the replays in the inbox. Errors that would exist for 2-3 hours and then get fixed.

It's great to use for finding leads and prospecting. This function uses keywords for finding bloggers and product reviews lessening the time it takes for me to prospect and find influencers.

I like that there's lots of functions and it's easy to control the campaigns. The customer service is excellent as well.

On-going support has been great too. Answered all my questions and pointed me in the right direction.

Pitcbox is a great tool that will crawl the web and will find link building opportunities relevant to your content and focus keyword.

Pitchbox is an excellent tool for digital marketers looking to streamline their outreach and link-building efforts.

One of the best tools for SEO to go for outreach for link building and other day to day work.

Automates the Most Difficult Part of Marketing.

The tool is very easy to use and it is very helpful for daily basis, My most of the work is done in pitchbox and it very nice tool to use for SEO.

Using this for a long time exhaust their database for finding leads. At times, it give the same result of leads that I already blacklisted.

Downtime of the software is what bothers me sometimes.

I like how it allows you to set up follow up emails and templates, so you have a clear schedule of emails and follow ups going out to contacts. This saves a great deal of time.

The software is great for customzing email outreach. Honestly, one of the best things about Pitchbox is the customer service.

Pitchbox is one of my favorite influencer outreach softwares, they have a lot of great influencers that you can instantly gain access to.

Everything is perfect in this software. Its easy to use and work becomes just so easy to track.

US Dollar

NetBase is a cloud-based social media analytics tool for small, midsize and large brands and marketing agencies. Primary features include social media monitoring, brand health monitoring, campaign performance measurement, dashboards and reports.


It monitors posts from social media and captures what people are saying about brands. It can understand sentiments behind written text through its Natural Language Processing (NLP) engine. This allows the system to reveal consumer information such as attitude, willingness to purchase and needs.


The built-in dashboard presents data in the form of charts, graphs and heatmaps. It also allows users to customize reports and deliver them to email accounts. NetBase LIVE PULSE helps users find the most shared images, spot emerging trends, engaging posts and influencers.


Support is offered via email and over the phone. Other help options include documentation, FAQ, video tutorials, webinars and knowledge articles.



LongDescription

Real Time Analytics

Engagement Tracking

Multi-Channel Marketing

Social Marketing

Multi-Channel Management

Mobile Alerts

Influencer Tracking

Customizable Reports

Customer Segmentation

Brand Tracking

Charting

Multi-Account Management

Sentiment Analysis

Campaign Tracking

Competitive Analysis

Configurable Alerts

Audience Targeting

Social Listening

Social Performance Management

ROI Tracking

Contact Management

Influencer Relationship Management

Social Media Monitoring

Multi-Channel Data Collection

Impact Measurement

Real Time Data

Performance Metrics

Multi-Channel Communication

Benchmarking

Social Media Integration

Real-Time Notifications

Behavior Analytics

Artwork Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Data Visualization

Reputation Management

Faceted Search/Filter

Demographic Data

Conversion Tracking

Response Management

Keyword Tracking

Dashboard

Press Monitoring

Customer Journey Mapping

Alerts/Escalation

Real Time Reporting

Customer Engagement

Reporting/Analytics

Influencer Discovery

Customer Profiles

Monitoring

Campaign Analytics

Trend Analysis

Social Promotion

Competitor Monitoring

Lead Attribution

Keyword Filtering

Campaign Management

@mentions

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Quid

In Person

Live Online

Webinars

Documentation

Videos

Pitchbox is an advertising agency software that helps publishers and SEO agencies connect with influencers and promote content across channels. The platform enables administrators to identify relevant blogs and discover link-building opportunities.

Managers can delegate tasks and collaborate with colleagues on multiple projects as well as campaigns. Pitchbox allows teams to group leads based on age, stage and relationship status and gain insights into the outreach pipeline. Additionally, supervisors can create and preview customizable outreach emails and launch marketing campaigns on a unified interface.

Pitchbox lets businesses integrate the system with several third-party applications including Ahrefs, Zapier, Majestic, Moz Pro, Slack and Google Data Studio. Pricing is available on request and support is extended via phone, email, knowledge base, FAQs and live chat.


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