My suggestion is to provide additional training to the call in tech support staff. On several occasions I have (in frustration) diagnosed an issue and asked for the ticket to be written as such.

The staff has been very helpful and always a pleasure to speak with. Anytime I have an issue it gets resolved while I am on the phone and within that day.

The support team has worked with us to customize certain forms and reports on the program. They have been very helpful in making us a successful safety management company.

You can send inspections from anywhere and the interface is easy to use.

Because I could not modify the category title, terminology interpretation was a struggle.

I like the tracking and trending capability of the software. I also like the ability to set up reoccuring schedules.

We have loaded it with thousands of machines and tens of thousands of pictures. This program is amazing for keeping track of assets and their safety status.

This helps fast-track our certifications and gives our inspectors an excellent tool to assist them and us in giving everyone up to date info on our equipment.

I love the product and its functionalities!!! I am confident it will become part of our business platform once we get past the learning curve and become proficient with the software.

The lockout forms have the pictures on them, but they are fairly small and can be hard to see. Pictures also have to be kept to a small data size, or the lockout forms take quite  a while to load.

The Customer service is excellent, they do a great job of figuring out what I am trying to do and very patient in showing me how to do it.

I have had trouble with audits not saving after this has happened, and have had to go back and recreate an audit on a new form.

The experience has been great. The software is really easy to use and my mechanics seem to like the interface a lot.

The way of Safety control must be effective and easy to use. With Field iD both requirements are satisfied.

The ability to be able to correct this error by attaching the event to the appropriate asset has been a godsend.

It's simply a really great tool that keeps improving. Great for our needs here in Arlington - Environmental Compliance.

User friendly, constantly improving, available via phone and tablet.

The implementation of EQMS to the department has been very successful. We have come across some issues, however the helpdesk have been very helpful with any problems.

With the acquisitions, the ease of having Q-Pulse Enterprise allowed us to roll out the QMS and provide real live data and streamline a number of our processes.

Poor integration between modules. To link issues with suppliers may be slow.

Integration of the software was quick and easy, as is general use on a day to day basis.

Some of the reports such as 'out of date' documents has encouraged the team to update these document quickly. It is a good prompt to ensure we do not fall behind.

Q-Pulse is user friendly, intuitive and easy to navigate. It provides the functionality required to manage documents, audits and assets easily.

I waste a lot of time every time I have to use the program.

The program is very straight forward with minimal instructions you are easily moving thru the program.

It has worked great for us on documentation control and non-conformances.

Ease of use - the system is easy to use and intuitive after some training. As with any computerised system, it helps when the databases are used routinely.

It's limited capacity ensures you get one-on-one attention from their technical team if needed, and networking with other users proved invaluable.

Hence we have not had any areas within the system that we disliked.

The core functionality is good for the purpose for which it is designed.

Mexichem needed a GxP compliant solution that was quick and easy to implement.

We have been using EQMS for a year now and have found it to be an excellent time saver and great value for money.

Technical support is excellent. They respond in a timely manner - same day in every instance where I've needed them.

Integration - when all the metadata had been collected, the integration with existing business processes was easy as the organisation was operating a paper based document management system.

I come across many difficulties with the functionality of EQMS , i work with large documents which won't upload to the system.

CA/PA, AUDIT, Documents modules are customizable and somewhat easy to use.

Yes, it really is true (actual people). Try it for yourself, it is refreshing in this day of the robot society.

Support is excellent and the system is user friendly.I expect a Hugh cost savings on resource and a massive impact to help  us drive continuous improvement across the site.

A positive experience with knowledgeable and helpful staff to help you through the implementation and problem solving.

If staff use the product frequently they will find it very easy to use. It has many useful features that support business processes.

Unfortunately it is not used throughout the organisation resulting in conflict sometimes with other document storage IT systems and we occasionally have to duplicate documents.

The use of issue manager to drive any process (which dosent neccesserily need to be quality related) is brilliant.

Very happy overall with the document and issue manager modules utilised within EQMS. Have already had a product upgrade and the customer support from the rep is excellent.

I called customer support over a year ago and the problem is still not resolved.

We like the simplicity and standardisation of this software, making multiple tasks and records easy to generate and maintain.

One of the main benefits that we have realised through implementing EQMS is connectivity with our employees and the Quality Management System.

User friendly, customer support and the workflows within the system.

No particular dislikes noted. In one particular implementation, the custom fields in Document Manager would not merge the meta-data to the document file.

US Dollar

Field iD is a digital asset inspection system designed by safety experts to help organizations reach operational excellence. This platform allows EHS professionals in high-risk industries centralize all data and boost efficiency with the ability to complete more inspections and audits faster, whether they are on or offline. It also helps safety champions reduce liability and maintain compliance with customizable notifications and scheduling, as well as powerful reporting capabilities.


Compatible with Andriod and iOS systems, this user-friendly tool empowers front-line workers with the ability to conduct adhoc audits to mitigate risks and hazards. With the help of RFID tagging and barcode technology EHS professionals can streamline all processes to automate workflows.



LongDescription

Status Tracking

Barcode/Ticket Scanning

Customizable Reports

Document Storage

Activity Tracking

Digital Signature

Electronic Signature

Image Capture

Report Templates

Customizable Fields

Template Management

Data Import/Export

Offline Access

Failed Inspection Tracking

Mobile Access

Compliance Management

Real Time Data

Forms Management

Activity Dashboard

Inspection Management

Alerts/Notifications

Reporting & Statistics

Customizable Templates

Audit Management

Real Time Reporting

Monitoring

Equipment Tracking

Customizable Forms

Corrective and Preventive Actions (CAPA)

Third-Party Integrations

Maintenance Scheduling

Please contact Field ID for pricing information

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

2-10

11-50

51-200

201-500

501-1000

1000+

EcoOnline Field iD

In Person

Live Online

Webinars

Documentation

Videos

Pound Sterling

Q-Pulse is a governance, risk and compliance (GRC) solution for the manufacturing, health care and airline industries. The solution enables organizations to manage their processes and take preventive action. Q-Pulse provides on-premise and cloud-based deployment options. It helps risk managers to manage documents, audits, suppliers, incidents and risk.


With Q-Pulse’s document management feature, executives can collect, store, access and manage files from a centralized repository. The solution is able to send automatic notifications to users when a document is created, edited and published.


The solution’s risk management feature creates a platform to establish a risk strategy for organizations. Q-Pulse enables organizations to fulfill ISO 9001:2015 Risk-Based Information Security Management System (ISMS) standards. In addition, the solution streamlines the audit process by creating checklists.


Q-Pulse also offers a mobile application for Android and iOS devices.



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