Home Inspector Pro
About Home Inspector Pro
Awards and Recognition
Home Inspector Pro Pricing
A 30-day free trial is available for download, after which pricing is as follows: Home Inspector Pro for Windows / Mac: $649 (one time payment) Home Inspector Pro for Windows / Mac + HIP Mobile: $799 (one time payment) Cloud Service: $20/month or $240/year Home Inspector Pro (+ HIP Mobile) - Lease: $125 Home Inspector Pro - Lease: $99 Home Inspector Pro Mobile: $199 (users must have the cloud service and the desktop version of HIP for HIP Mobile to work) Home Inspector Pro 5 Upgrade: $249 Website Hosting: $24.99/month or $300/year
Starting price:
$74.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Home Inspector Pro
1 - 5 of 82 Reviews
Dan
Real Estate, 1 employee
Used less than 2 years
OVERALL RATING:
4
Reviewed May 2022
HIP user
Andy
Real Estate, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
CONSISTENCY AND SUPPORT BEYOND COMPARE!
The HIP team is always responsive to questions, problems, and whatever else you may need, and timely in their responses. After using multiple other inspection software products, we've settled here, and the amazing customer service is the main reason why! Their team is unbeatable!
PROSThe software is very easy to use, and with the cloud, offers ultimate flexibility in preparing reports. The HIP mobile app learns your tendencies, and integrates them into the app when you're doing an inspection to speed up the process.
CONS[SENSITIVE CONTENT HIDDEN] and the team are always developing new ideas, and in the field at trade shows, asking us what works and what doesn't.
Reasons for switching to Home Inspector Pro
The customer service!
Vendor Response
Thank you Andy, I'm glad you're finding HIP helping your business succeed!!
Replied May 2021
Michael
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Great product, customizable options, very easy to learn and use!
[SENSITIVE CONTENT HIDDEN] and his entire team are top notch! We are the largest Home Inspection company in the Nation and the HIP team is a valuable and Strategic Partner in our eyes!
PROSWe love the customizable features, the easy navigation and the mobile app has been a game changer for our inspectors! Customer service and tech support is always great! Thank you HIP for all your hard work and patience when dealing with us crazy home inspectors!
CONSHonestly when you look at all software and apps for our industry, HIP has done an amazing job of listening to its users and responding with quality and very useful changes and upgrades! Would love a printable feature to use for onboarding and training new inspectors!
Reason for choosing Home Inspector Pro
Ease of use and easy to customize for our business. The mobile app and new features are just a bonus!
Reasons for switching to Home Inspector Pro
Our older system was outdated and difficult to change.
Vendor Response
Thanks Mike. It's been a privilege to help serve the largest inspection company in the nation! It's always great to see a single company process thousands of inspections a month through our system and use it to grow even more! Thanks for all the great feature suggestions and ideas!
Replied October 2020
Steve
Real Estate, 1 employee
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed September 2022
Misled; Buyer Beware
The advertising that hooked me into buying the software was HIP's promise that it would be a seamless data transfer so I would not have to spend several days setting up comments and the templates from scratch. If you are an inspector, you understand just how much time it takes to do this. The end result for me was that after spending months trying to get HIP to help with this, I spent $450 for the software, $50 a month for their recurring charges over a 6 month period for $300, and a loss 6 inspections at an average of $400 each.
PROSI was not able to access the software and can only comment on the initial migration
CONSAdvertised as a seamless data and template transfer between InspectIt (an AHIT sponsored proprietary software) to the HIP software was false. The IT techs at HIP did try several methods, were responsive, and they gave it a good effort however were not able to deliver a solution. That being said, beware and take this into consideration: 1. Ease of data migration from InspectIt software was falsely advertised. 2. No refund policy (was told by one support tech that it was 30 days and another told me they actually don't have one even if the product does not function 3. The software cannot be used on an enterprise network without full admin rights
Reason for choosing Home Inspector Pro
Because of false advertising and promises not kept
Reasons for switching to Home Inspector Pro
AHIT decommissioned the software for unknown reasons
James
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Simply the best!!!!!
Fantastic
PROSAll aspects of Home Inspector Pro are top notch! Makes inspections quicker, reports are easy to read and understand (rarely do I get a call back with questions about the report). Easy to create your own comments and templates, review reports, make changes, edit photos, all aspects of report writing. Now the BEST part, CUSTOMER SERVICE. Call center extremely responsive! Call back in 15 minutes, if they are on a phone. I have always had a immediate solution to my problem. Plus their Facebook page is monitored by [SENSITIVE CONTENT HIDDEN] and many extremely knowledgable HIP Inspectors that can help 24/7. Look no further for a great Home Inspection Software!!!! We are a very busy multi inspector company in NH, we all love Home Inspector Pro.
CONSI can not think of a any issues to point out about the software. [SENSITIVE CONTENT HIDDEN] Listens to his clients and make changes as recommended by the inspectors. Always improving a great product.
Vendor Response
Thanks James! We're glad to have Alpha Building Inspection in our HIP Community!
Replied October 2020