Good experience but can be exceptional if it was easier to clean up when bad data in and need to get bad data out. Developer response is very slow to tech issues. The tech support level are very good people but limited to their level.

Support is very responsive. The program has lots of potential.

Lots of potential hangups on labeling, categories etc. the program is so open that you can have poor database management very quickly. User management does not in my opinion create good levels of separation for who can do and access features.

InspectNTrack is a great product that would force many of our preventive maintenance work orders back to paper if we did not have it. It's fantastic as a recording and historical data tool for the operations at our site. We find better consistency in our PMs and more failures caught when using this software. Brady and now Wentworth have been great customer support since taking over management of the software.

There are a number of great things to list about InspectNTrack. It is a great tool for asset management and also mobile inspection. With the ability to use this on a variety of different mobile devices, it is a great tool to have out in the field for preventive maintenance. The asset management component makes it easy to pull histories and manage failures on equipment from previous inspections. The ability to scan barcodes direct from the app is a great feature as well. Customer service has also always been a plus between the two [SENSITIVE CONTENT HIDDEN] of the software that I have worked with.

Some complaints from the users come from the ease of use, it's pretty intuitive but there are some areas that employees can get hung up on if not properly trained. Using this app on iOS, I think there are some upgrades that can be made to the app in terms of features. There are also some other upgrades that could be made to the desktop webpage and we would like it to connect data to SAP for our systems to be integrated. Wentworth has been great with working with our team so far on improvements that we would like to see.

The software has been satisfying our requirements, but we need it to do more.

It's a software utilized to track fire extinguishers and their inventory.

Live updates for inspections. Currently you have sync the scanner to update it on the server. It would save time to have it consistently synced in real time. The ease of use is also a major issue. It is not very user friendly making it very difficult to train new personnel on the system.

I think the new app is better, the old one would crash after doing a few inspections. We use the app for fire extinguishers, standpipe valves, and fire drills inspections.

I like the report design, red and green pie charts. We are able to quickly look at them to see what's done and still due.

I think it should be opened for all devices vs having to pay for a license for a few devices. It would be nice to also be able to add pictures to the equipment on the mobile device vs. taking the picture on a devices, emailing it to myself and uploading though the website. Also, as an administrator of the system, it would be nice to be able to edit on the mobile device on scene vs. having to go back and sign onto computer and long into the website. Finally, it would be nice to be able to long on multiple users on the website vs. having being able to use one license. We also have been using Haligan software for vehicle inspections and able to use personal mobile devices to do vehicle checks.

Fire and Life Safety inspections.

The ability to have full control of the inspections. If a quarterly inspection is due, but was satisfied by the annual inspection, the quarterly inspection will show complete for that quarter that the annual was complete. A system that works for you and not against you. Also, we own the information.

If we could link discrepancies to SAP that would be great! Provide user specific inputs in the discrepancy area to align with our current SAP system. The link between Inspect n Track and SAP is the biggest hurdle for us at the moment.