Billy vs Jenesis Software

RATING:

4.7

(31)

Billy has 31 reviews and a rating of 4.74 / 5 stars vs Jenesis Software which has 268 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (31)
4.7 (268)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 5, 2023
February 29, 2024
Pros/Cons
  • Pros

  • What I like about Billy the most is that it gives me a place where I can store vendors paperwork. The software is easy to navigate and helps promote organization in my office.
  • Their customer service is outstanding and very responsive. They develop features very quickly and they solve real problems that save us lots of headaches, time and make us that much more efficient.
  • Cons

  • I don't there is anything I actually dislike about Billy.
  • I don't like that the % complete does not remove any items that you have paused so the total complete figure is lower than the actual figure.
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  • Pros

  • Such a huge improvement from our basic system we were using before, it finally feels like we can trust the information that's in our customers electronic file.
  • The integration their software uses to interface with our providers is a HUGE help.
  • Cons

  • Sometimes it will work, and sometimes there is a time delay on the message to show. At times, my typed message just doesn't show up at all.
  • The lack of on hands training done by the company as all is on computer and no hands on and the one sent to do it had to refer to the book all the time.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos