All TurboRater Reviews

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MARIA

Insurance, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Independent Agent's BFF

Definitely a Time Saver! I love the ease of use and how it saves the data so we can go back to old prospects

PROS

Turbo Rater has given us the ability to make quoting so much easier as it bridges over to our different carriers and bridges over the information to our Agency Management System. It allows us to shop for our client's insurance policy and give them a snap shot of what the other carriers are charging when they want a better price.

CONS

Some carriers are still not on Turbo Rater, all the information also does not bridge over to Agency Management System.

Reason for choosing TurboRater

Price

Vendor Response

Hi Maria, thank you for your glowing review of TurboRater! We are happy that you have trusted us with your agency's comparative rater solution. Our TurboRater carrier operations team is working diligently to add new carriers to the software every day. To find out about recently added carriers to TurboRater, visit https://www.getitc.com/products/rating/features/. Thank you again for your feedback! We greatly appreciate it.

Replied August 2020

Morgan

Insurance, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2020

Good Product, Overpriced

Overall good. Similar to AccuAgency which we still use for the management side. We are undecided if we will stick with TurboRater, but for now it does the job. We don't use the TurboRater system except for rating which we can still do in AccuAgency, thankfully. Nothing can be perfect, but many things can be better.

PROS

It has lots and lots of features. It also has a lot of questions that can help get more accurate rating. User friendly.

CONS

It gets a little time consuming just in the tabs where it has so many questions. Variety of questions can be good and bad. Also, there are what feels like 15 tabs before you can get the rater going. lastly, the "policy status" questions at the end- it's mandatory and it's annoying. I know you need feedback or want to put a reason, but it's just not necessary. Price increased SIGNIFICANTLY at the switch from AccuAgency to TurboRater.

Reason for choosing TurboRater

We had to transition regardless so we wanted to give it a shot before we switched all together.

Reasons for switching to TurboRater

We did not have a choice if we wanted to keep AccuAgency Management.

Vendor Response

Hi Morgan, We appreciate your review of TurboRater. Your feedback is very important to us. You can turn off fields, but not fields that are required by companies to quote. This article is an excellent resource for more information about this topic: https://resources.getitc.com/rating-content/who-decides-the-questions-used-in-a-comparative-rater-to-quote-a-risk If these questions are in the single-screen entry, you can turn off some fields. If you have any questions about how to do this, please let me know, and I will have a member of our team reach out as soon as possible. Thank you again for your excellent review!

Replied July 2020

Martin

Insurance, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2020

ITC is the best I've used

I have used it for years and have used a couple others. I like ITC best because most companies use it. I wouldn't say it is the best rating system ever, but if I like one more that no companies use, than I'm no better off.

PROS

I really like being able to quote multiple people at once and multiple companies at once. This is important and saves us a lot of time in office.

CONS

It can stop working randomly at times. The look of it is VERY outdated and it needs a face lift. This makes it very unappealing to look at and quote with for several hours a day. I just don't know any other better products out there, but it LOOKS like it was made by an insurance agent and not a product designer. I think the admin options could be improved. If we have two customers quoted with the same name it should tell us and let us combine them easily instead of doing all the leg work ourselves. If someone calls for a quote and starts it with their name then turns around and wants to quote it in their sisters name to see what the price is, we have to start a whole new quote or erase all the info that we want to keep for the first driver. This is stupid. We're in 2020, there should be swap drivers option. How hard would that be really? You code it once, and that's it.

Reason for choosing TurboRater

It has more companies to offer for quotes to my customers

Vendor Response

Hi Martin, We appreciate your review of TurboRater. Your feedback is very important to us. In the fast re-quote section, there is a swap drivers section. If both people are named on the policy, then the swap drivers option is available. If you're adding a person to a policy, you will need to enter their information. Thank you for your great suggestions about the interface design. Can you provide some additional information about when it has stopped working? We would love to address this with our technical support team.

Replied July 2020

Catie

Insurance, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

Insurance Software

TurboRater makes policy quoting easy and fast.

PROS

The ease of use is one of the biggest pros of this software. We went from AccuAuto to TurboRater and the software is A LOT easier to use. We all love the Single screen because it makes quoting a breeze. There are a few small quirks to the system that took a little while to get used to, but nothing major. It integrates with Agency Advantage (our management system) easily and we have no issues with it.

CONS

The price is a little steep for what it is. Our previous software was half the price.

Reason for choosing TurboRater

We stayed with TurboRater because it seems to be the easiest to use out of the others.

Reasons for switching to TurboRater

AccuAuto was bought out by TurboRater. We made the switch before we were forced too.

Vendor Response

Hi Catie, We appreciate your review of TurboRater. Your feedback is very important to us. We are so pleased to hear that you are satisfied with TurboRater after switching from AccuAuto. We believe we have made great strides in providing a powerful comparative rater tool to our clients. Here is some additional information on what TurboRater can do for your agency. https://resources.getitc.com/resources-for-accuauto-users/what-can-turborater-do-for-your-agency We would love the opportunity to address any additional questions or concerns you may have. Please let me know if you need anything else!

Replied July 2020

Tim

Insurance, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed May 2020

Still New

Except for the terrible support service it's great.

PROS

the way it integrates into the management system. The emailing and storage options.

CONS

Software is great. Support has been anywhere from non existent to simply frustrating

Reason for choosing TurboRater

It integrated with the management system, had more features and it was easier to use.

Reasons for switching to TurboRater

Price and features

Vendor Response

Hi Tim, We appreciate your review of TurboRater. Your feedback is very important to us. We apologize for your experience with our support team thus far. Is there anything in particular you need help with? I can have your Client Success Manager reach out as soon as possible to help. Thank you again for your review. We cannot improve without feedback from our clients.

Replied July 2020

Ashley

Financial Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2020

Review

Overall, I only made the switch to minimize programs because you integrate with my AMS. I'm not sure I would have switched if it wasn't for that as I prefer EZ Lynx Rater.

PROS

This product has been fairly accurate when bridging auto.

CONS

Auto + Home bundle is not very easy to see view together, this part gets a little confusing.

Reason for choosing TurboRater

Only due to integration.

Reasons for switching to TurboRater

Only because you integrate with my AMS.

Vendor Response

Hi Ashley, We appreciate your review of TurboRater. Your feedback is very important to us. Thank you for your great suggestions! These have been passed along to our product team. We can offer you some additional training to help with companion policy quoting. Would you like a member of our team to reach out and set this up? Thank you again for your excellent review and feedback. We cannot improve without it.

Replied July 2020

TRACY

Insurance, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed May 2020

HELPFUL BUT STILL INACCURATE

Even with the inaccuracies, it still allows me to rank companies on most risks.

PROS

Easy to use and fast. Can access most carriers.

CONS

The accuracy of the quotes is horrible. Progressive, Nat General, Trexis, The General, & Dairyland are all inaccurate and require that you bridge to the quote for the actual rate. Would not be prudent to put the ITC rater on my website to allow customers to rate and purchase coverage.

Vendor Response

Hi Tracy, Thank you for your review of TurboRater. Your feedback is very important to us. Your feedback has been passed along to our technical support team. We would love the opportunity to do whatever we can to resolve your concerns. Would you like a technical service representative to reach out to you?

Replied June 2020

Daena

Insurance, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2020

Excellent program

Used is it for over 10 years

PROS

Compares various company at the same time.

CONS

credit scoring, I wish I didn't have to bridge to get exact quote

Reason for choosing TurboRater

used it while employed with other agencies

Vendor Response

Hi Daena, We appreciate your review of TurboRater. Your feedback is very important to us. Unfortunately, we can only be as accurate as the carriers allow us to be as some carriers don't want to run a credit score until after the bridge. However, if you feel that there is a rate discrepancy, please do not hesitate to let me know, and I will have our support team reach out and research this on your behalf. Thank you for your excellent review!

Replied July 2020

Irelsie

Insurance, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2020

Great Service

PROS

The software is very user-friendly. Once I quote a customer it is easy to bridge their information over to the insurance company’s website. It allows you to apply the discounts ahead of time and integrate them into the insurance companies system website. The best feature is that it allows you to compare all of the insurance companies rates.

CONS

One of the cons is that not all insurance companies are rated in real time so whenever you bridge over to the companies website the rate sometimes changes.

Vendor Response

Hi Irelsie, We appreciate your review of TurboRater. Your feedback is very important to us. Because some companies are doing manufactured rating, there can be a change in the rate after you've bridged the quote to the carrier. In these situations we're as accurate as the carrier allows us to be. If you feel that there is a rate discrepancy, please let me know and we can do research on your behalf. Thank you for your great review and your valuable feedback. We cannot improve TurboRater without the feedback of our clients.

Replied July 2020

DANIEL

Insurance, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

GREAT PRODUCT AWESOME PRICE

I LOVE THE PRICE, I LOVE HOW EASY IT IS TO GET A HOLD OF SOMEONE FOR SERVICE AND IT IS A VERY ACCURATE SYSTEM.

PROS

IT IS VERY ACCURATE AND WHEN THERE ARE ISSUES IT IS SO EASY TO CONTACT TECH SUPPORT

CONS

IT IS SOMETIMES HARD TO LOOK FOR CERTAIN THINGS FOR EXAMPLE: HOW THE EXCLUDED DRIVER SCREEN IS HIDDEN.

Reason for choosing TurboRater

PRICE, I AM MUCH MORE FAMILIAR WITH FSC BUT THEIR PRICE IS OUTRAGEOUS AND ITC TOOK SOME GETTING USED TO AND AT FIRST I HAD A LITTLE TRUST ISSUES, ESPECIALLY SINCE NOT ALL COMPANIES RATE WITH ITC, BUT ITC IS WORKING TO RATE EVERYONE AND IT HAS BEEN PERFECT FOR ME AND MY NEEDS AND ALL THE COMPANIES I HAVE BEEN LOOKING FOR ARE AVAILABLE WITH ITC.

Vendor Response

Hi Daniel, We appreciate your review of TurboRater. Your feedback is very important to us. Have you spoken to a member of our team about the excluded driver screen? We would love the opportunity to help answer questions or concerns you may have. Please let me know if I can provide any additional assistance.

Replied July 2020

Max

Insurance, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2020

ITC

good

PROS

great to get multiple quotes at one time

CONS

cumbersome hard to get from 1 screen to another to make changes forces a lot of information to be collected to get a quick quote

Reason for choosing TurboRater

cost and non-standard options

Reasons for switching to TurboRater

accuauto sold

Vendor Response

Hi Max, We appreciate your review of TurboRater. Your feedback is very important to us. You can turn off fields, but not fields that are required by companies to quote. This article is an excellent resource for more information about this topic: https://resources.getitc.com/rating-content/who-decides-the-questions-used-in-a-comparative-rater-to-quote-a-risk If these questions are in the single-screen entry, you can turn off some fields. If you have any questions about how to do this, please let me know, and I will have a member of our team reach out as soon as possible. Thank you again for your excellent review!

Replied July 2020

Richard

Insurance, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2020

No Bells and Whistles

Overall experience has been good. I switched to save money and still do my job and that has occured.

PROS

The thing I like most about this product is does the function it was intended to. It gives you an insurance rate. I've used other products which had all the bells and whistles at a much higher cost. In the end both products achieved the same result. The same end point. An insurance rate. The cost over the year was significantly less.

CONS

The only cons for this product it isn't as flexible as other products. Unnecessary functions could not be removed or changed. They however didn't effect the end result.

Reasons for switching to TurboRater

Cost

Vendor Response

Thank you for your review! We appreciate your feedback. We are pleased that you are happy with TurboRater! Please let us know if we can do anything to help change that four star to a five star. Thank you again for your feedback.

Replied June 2020

Sherry

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed June 2020

Not a friendly user product

Not very pleasant

PROS

I don't, the Accu Auto we had before was 100 times better

CONS

Everything, we have to rate on one site, then go back and save and put information in on Accu Auto, double the work and time we spend helping customers for more money than I was paying!! If there was any other rater available for my company to use, we would have already moved our business.

Reason for choosing TurboRater

We did not choose TurboRater, we had to move because they purchased Accu Auto

Vendor Response

Hi Sherry, We appreciate your review of TurboRater. Your feedback is very important to us. We would greatly appreciate the opportunity to address any questions or concerns you might have with TurboRater. Would you like a member of our team to reach out? Thank you again for your feedback. We hope to be able to improve your experience with TurboRater very soon.

Replied July 2020

Clint

Insurance, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Turbo Rater is 12 Times Better

PROS

That it integrates both directions from my client management system, can customize your quote questions to fit your style and can choose templates for your particular customer.

CONS

The updates since 2018 I am getting used to but that is not a problem learning.

Reason for choosing TurboRater

I used TurboRater at my previous agency for years, and I was pretty sure I was going to pick TurboRater when creating my new agency. During the sales experience with [SENSITIVE CONTENT HIDDEN], I confirmed that I wanted TurboRater due to the relationship that I built with [SENSITIVE CONTENT HIDDEN] during the setup. I started to create this new agency before the pandemic of Covid 19, and since I was not able to start for a few more months ITC had special pricing for the first two months. That is stepping up to the plate and I really appreciate it!

Vendor Response

Hi Clint, Thank you for your review! We appreciate your feedback. We are pleased that you are happy with TurboRater! Please let us know if we can do anything to help!

Replied June 2020

lionette

Insurance, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

TURBORATER USEFULLNESS

PROS

I HAVE BEEN USING ITC SINCE 2010 . I LIKE THAT I AM ABLE TO BRIDGE TO ALL THE COMPANIES THAT I AM APPOINTED TO AND THE SOFTWARE WAS EASY TO USE. I THINK THAT TURBORATER IS TOP OF THE LINE AND I COULD NOT SEE MYSELF USING ANOTHER SERVICE.

CONS

WHAT I DISLIKE ABOUT THE SOFTWARE IF THE SYSTEM IS DOWN, YOU DONT GET AN EMAIL OR SOMETHING TO TELL YOU THAT SOMETHING IS WRONG

Vendor Response

Hi Lionette, We appreciate your review of TurboRater. Your feedback is very important to us. We apologize for any issues you may be having with the system being down. Can you provide me with some additional information so I can check with our technical support team about this? Thank you again for your review and feedback. We cannot improve TurboRater without it!

Replied July 2020

NIKKI

Insurance, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Great to use!

I have been dealing with TurboRater for over 20 years. I love how easy it is to use and how fast and accurate it usually is.

PROS

It is easy to use. Predictable and usually up to date on all of the insurance company quirks.

CONS

A few things have been changed that I would prefer hadn't. I like to tab through everything and I can't on the violations screen now.

Vendor Response

Hi Nikki, We appreciate your review of TurboRater. Your feedback is very important to us. Your suggestions have been passed along to our product team. Are there any other things that you would like me to pass along? Thank you again for your excellent review. Your suggestions and feedback are very important to us. We cannot improve without them.

Replied July 2020

griszelda

Insurance, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Amazing Service

I have been using this software over 13 years and love it!

PROS

I love that I can get an accurate rate for my customer in less than 10 minutes with Multiple Carriers

CONS

I would say we need a way to see if the customer has had a quote before

Vendor Response

Hi Griszelda, We appreciate your review of TurboRater. Your feedback is very important to us. TurboRater can save a client, so you can look them up when it's renewal time. If you would like to learn more about saving clients for re-marketing purposes, I would be happy to put you in touch with a member of our team who can set up some training on this. Thank you again for your excellent review and feedback. We cannot improve TurboRater to better serve our clients without it.

Replied July 2020

Veronica

Insurance, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

TurboRater Review

great! Easy to use, saves time vs. having to go to each co's website to get quotes for comparsions

PROS

I can input info. and the sytem produces rates for most of my companies

CONS

sometimes when I bridge the companies quote actually changes

Vendor Response

Hi Veronica. We appreciate your review of TurboRater. Your feedback is very important to us. Because some companies are doing manufactured rating, there can be a change in the rate after you've bridged over. If you feel that there is a rate discrepancy, please let me know, and we can research on your behalf. Thank you for your great review and your valuable feedback. We cannot improve TurboRater without the input of our clients.

Replied July 2020

PIILANI

Insurance, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

FANTASTIC TOOL FOR AGENTS!

PROS

The best ease of use features about this product are that you are able to enter in most client info on a single screen.

CONS

Not all companies use this rating system, also you are not able to bridge home quotes into Hawksoft which is time consuming.

Vendor Response

Hi Piilani, Thank you for your review of TurboRater. Your feedback is very important to us. We have passed along your comments to our technical support team. We are currently working on a solution to improve the Hawksoft integration and will make sure to notify you when this is ready. Thank you for your patience and your review. Please let me know if you have any questions.

Replied July 2020

Hermelinda

Insurance, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Review

I like having/using Turbo rater, makes thing a lot faster and easier

PROS

Easy to use, and easy to manage/edit companies

CONS

I just wish all the rates I see on the rater were more accurate and not have to bridge to each individual company to confirm the rate.

Vendor Response

Hi Hermalinda, We appreciate your review of TurboRater. Your feedback is very important to us. What carriers are not showing accurately? If you feel that there is a rate discrepancy, please let me know and we can do research on your behalf. Thank you for your great review and your valuable feedback. We cannot improve TurboRater without the feedback of our clients.

Replied July 2020

Kevin

Insurance, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

TurboRater Review

I have a lot of companies I am appointed with. TurboRater makes my life easier when selecting the best price for my customer.

PROS

Internet base usage is what I like most. Also the ease of adding a motorcycle policy or homeowners.

CONS

When I put that someone has a suspended license it doesn't rate correctly with some companies like Infinity or Kemper specialty.

Reason for choosing TurboRater

Price.

Vendor Response

Hi Kevin, We appreciate your review of TurboRater. Your feedback is very important to us. We would love an opportunity to address any additional questions or concerns you may have. Would you like a member of our team to reach out?

Replied July 2020

Somers

Insurance, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Great go to source

EXCELLENT/AWESOME

PROS

That I am able to input the insured information once and it links to all my carriers with a click of a button. Making quoting time way above average and saying time for you clients.

CONS

There is nothing about this company that I can say this I don't like about this company. I love everything about this company.

Vendor Response

Hi Somers, Thank you for your review! We appreciate your feedback. We are pleased that you are happy with TurboRater! Please let us know if we can do anything to help!

Replied June 2020

Juanita

Insurance, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

ITC

My overall experience has been great , time saving and easy to use.

PROS

ITC makes quoting for insurance easier , very accurate and easy to quote, save a lot of time quoting time is less than 15 min,software is very easy, great customer service help.

CONS

This software is simple to use have not had any issues.

Vendor Response

Hi Juanita, Thank you for your review! We appreciate your feedback. We are pleased that you are happy with TurboRater! Please let us know if we can do anything to help!

Replied June 2020

Connie

Insurance, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed May 2020

Review?

Not what we expected. Feel forced into using a system that is still not working for us.

PROS

Ummm. this is tough. The main pro is that we are used to using the agency management system.

CONS

Still cant use Turbo Rater. Does not return quotes; passwords don't work, takes too much time. Generally, we are paying extra $100+ per month just for Agency management. We have to quote everything direct through carriers. Looking to change systems as soon as possible.

Vendor Response

Hi Connie, Thank you for your review of TurboRater. Your feedback is very important to us. The functionality and effectiveness of your system is very important to us. We would like to do whatever possible to earn back your trust. Your concerns have been passed on and we will be reaching out to you as soon as possible to help you get TurboRater working optimally.

Replied June 2020

LESLIE

Insurance, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

ALL STAR PROGRAM

Great

PROS

I like that you can fill out most of the information on one page. The program is very easy to use. We usually never have any problems with it working.

CONS

Can't think of anything at this time. We haven't had any issues.

Reason for choosing TurboRater

Why haven't had any other rater.

Vendor Response

Hi Leslie, Thank you for your review! We appreciate your feedback. We are pleased that you are happy with TurboRater! Please let us know if we can do anything to help!

Replied June 2020

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