TM Cloud vs Red Points

RATING:

4.5

(28)

TM Cloud has 28 reviews and a rating of 4.5 / 5 stars vs Red Points which has 20 reviews and a rating of 4.25 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (28)
4.3 (20)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
November 12, 2020
November 22, 2023
Pros/Cons
  • Pros

  • A great feature is the merger function to clear out duplicate records. Most of all they listen to user experience.
  • Easy to navigate, easy to use, reliable, creates a deadline for some actions that are really reminders.
  • Cons

  • There is limited financial reporting and integration but no one seems to do that well. Some odd placing of menu items.
  • If things are entered in the proper order, the docketing becomes more complicated. And it can be difficult to precisely tailor custom reports.
Read all user reviews
  • Pros

  • Ease of use is the best aspect of Redpoint's software.
  • Easy to use, to look-up for any past case to follow-up. Monthly customized reports and possibility to support on any specific need or case.
  • Cons

  • The lack of info when links are denied ; you need to ask your account manager why, which is not possible for all of them when dealing with thousands of links.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos