Hub vs TextUs

RATING:

4.5

(25)

Hub has 25 reviews and a rating of 4.48 / 5 stars vs TextUs which has 112 reviews and a rating of 4.74 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (25)
4.7 (112)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 17, 2023
January 23, 2024
Pros/Cons
  • Pros

  • It can be relatively easy to upload and edit certain items.
  • I like the software is nimble -- it is easy to change things quickly. There are several useful features as well.
  • Cons

  • Can be hard to use and find your way around if you haven't had necessary training.
  • While it has high functionality, it is a bit difficult to master the technical components because it is just so vast.
Read all user reviews
  • Pros

  • The support team is, by far and away, one of the best I've encountered when developing our tech stack. They are always prompt and communicative, no matter which representative you get.
  • Easy to use, increases productivity. This allows you to reach out to others without the hassle of trying to just do it by your phone.
  • Cons

  • There were limited features compared to other products. We were constantly changing the group we wanted to text.
  • Delay when sending texts to large group - not sure that is a software issue.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos