Quick and easy contract (service) purchase and install. Reasonable pricing cost.

They are committed to helping me until a resolution is reached.

The customer service is awesome. They will log onto my computer to show me how to do something if I am having issues figuring something out.

Some adding and plugins has issues and not working as expected, the middleware servers for the addons are not stable.

Decent features and functionality and easy to use IF you know how to code.

It's quite easy to upload content to Jive, and I find it useful for finding individuals in my organization.

Jive is a great tool for social collaboration. I love using it to communicate with other co-workers in the organization.

Then with the outlook plugin, you could have discussions directly from outlook and it had nice integration with word and excel.

I don't like having to manually dial in a number to enter a queue and to call again to leave the queue to set your availability. There should be a more automated way of doing this.

Basic functionality is acceptable. Weekly digest a good feature if it works.

As far as call quality goes, it has been great.

We were using Truly before and although the call quality was not as consistent, I preferred the interface. Much cleaner and minimal.

The Jive homepage is overly crowded , making Jive difficult to navigate. Personally,I see the Jive  user interface as un-intuitive.

We've always enjoyed using Jive at our office. Whenever we need any help, their customer service has been excellent.

Well laid out structure. Excellent Office integration for file control.

Have not had any issues with it. Pretty intuitive to use.

The Customer Service/Support team is pretty bad to put it lightly.

Multiple phone equipment options (purchased separately with Jive) for multiple office locations. Desktop equipment is excellent with perfect connectivity and sound quality.

Good pricing and nice that they now have a mobile version that works well - many other intranet software platforms do not have mobile capabilities.

Search wasn't useful, hard to find info in it. Interface is a little confusing and could be frustrating.

Great place to keep up to date info. Our department has a very organized space full of great resources that we can direct employees to.

Took a few days to fix a problem with my sign up, and needed to be passed to 2 other people to fix it.

My overall experience has been great. Everything works as expected and as it should.

People in my organization frequently complain that it's hard to find what they are looking for.

This product was a great product to have in our office. Everyone would use it and it would help us contact others better.

This system quickly becomes a mess without proper governance.

OK product let down by weak features & poor support.

It's intuitive and easy to use while being very robust and comprehensive. Perfect for distributing work across teams and keeping track of progress and issues.

Some of the benefits that I found useful are listed below. It helps in tracking a number of tasks whether it is a new feature, an issue or bug or anything that requires some kind of tracking.

It's like an extra powerful ship, abundant in functions and features, that would bring you anywhere you like. For complex projects, it's probably a hidden weapon that decides about the win.

Great task-management software at an affordable price - JIRA is a great solution for a small business.

Jira has been good tool to help us organize and execute our team's work. I'd hope to find more flexibility in views and the like in JIRA, but as it's focus is on software teams I understand.

There are nice features that integrate across the ecosystem, like opsgenie, also the charts seem useful,  having multiple metrics about the project progress.

Some of the breakdowns of what issue the problems fall under aren't specific enough, and there are character limits for some of the requests when they should be able to leave more detail.

Customer service is outstanding. Great for companies to use as a ticketing system for logging issues, creating tasks and projects etc.

Overall experience is very nice with jira because of it's inclusive price & good features.

I really like the ease of use. It s very versatile and i like the customer support.

I love the integration with bitbucket because I can relate commits, pull requests and branches to an amount os cards on Jira, what is great for maintenability as well as for management.

We've had developers tell us that they hate JIRA because everything is just too confusing.

It's an amazing tool for working together across departments specially in big organizations. It's great with tickets - tasks or bugs.

Its configuration is a little confusing. As for use, in the beginning user is somewhat lost due to many fields and features of the tool.

Overall, the product is great to use. If your company invests in it then as a user, you should can count yourself lucky.

In addition, it is a great motivational tool and teaches us to discipline. It gives great insight into the status of ongoing projects and helps in their accessible presentation.

I like having the ability to “tag” other colleagues until tickets and messages. I also like the integration ability with some of our other tools.

I love that you can make recommendations and they listen to you and implement the changes which are great.

I like it is easy to use and even the price is not high for what it offers. I have been using these over the last years every day at my work and is perfect.

Great teamwork/collaboration tool with a great overview of the project and its progress, I would highly recommend this product for any software implementation.

Nice and friendly interface in the latest versions. Great power when it comes to managing permits and creating workflows.

The overall experience is good, it can be better on certain costumization fields and profile managment.

The lone thing I hate is that it is somewhat costly with regards to additional items.

I like most the versatility and the ease of use. It is designed in an intuitive way and the user experience has been great.

I feel like there is a ton of customization and all the appropriate fields are there. I love the burn down to see if we are on track with our sprint and I also love the kanban board.

I liked most in JIRA is ease of use and helpful. It helps us in tracking project and its tasks so that we can get more clarity on project outcome and its implementations.

Jira was great for what I needed it for; bug reporting. However, as someone who it took a while to learn, I am happy that is all I had to do.

We needed a help desk system that is reliable and performed the functions we wanted. It fit the bill perfectly at a cost that didn't break our bank.

Jira works great and allows to access and change boards very easily. It is a great way to communicate with the team due to the great features.

It’s a great program that helps organizations stay on top of project completions or important customer interactions.

Helps categorize, filter, share issues with great ease. There are so many good features that I love, it's hard to list over a review.

The problem is that with the passage of time I have been getting more things that I dislike and the initials do not stop bothering me, they could even bother me more at a certain point.

Also the issue tracking system is awesome. I used other service desk solutions in the past but Jira is best among them.

It's great to have a single place where we can document epics/features/stories/tasks. It's a great integration with third-party tools like Git.

US Dollar

Jive Interactive Intranet is a cornerstone of the modern digital workplace, a central hub for internal communications, employee collaboration, organizational knowledge, documents and more. Many leading companies worldwide rely on Jive to keep their employees including remote and deskless workers connected, informed and united. With its highly engaging user experience on both desktop and mobile devices, Jive drives increased intranet adoption, employee satisfaction and productivity.


Jive is a turnkey cloud solution, that is ready to launch out of the box. It includes pre-built spaces, pages and templates for a wide range of use cases, such as corporate communications, collaboration, departmental storefronts, virtual help desk, HR portal, employee support and more. Ordinary business users can spin up and manage their own teams, projects and departmental spaces without IT help. Jive’s streamlined configuration and administration, self-provisioning and seamless cloud upgrades take a huge load off of IT departments, reducing support tickets and change requests and slashing intranet cost of ownership.


In addition to its core communication and collaboration capabilities, Jive includes many advanced features such as sentiment analysis, urgent notifications and PeopleGraph technology. PeopleGraph leverages social graph analytics and machine learning to personalize user experiences, recommend information, facilitate collaboration, and provide pinpoint search based on user intent. Jive also includes pre-built integrations with leading business apps and enterprise systems from Microsoft, Google, Salesforce and more.






LongDescription

File Management

Commenting/Notes

Real Time Analytics

Engagement Tracking

Surveys & Feedback

Newsletter Management

Meeting Management

Employee Onboarding

Document Storage

Activity/News Feed

Progress Tracking

Employee Directory

Task Scheduling

Real Time Editing

Policy Management

Employee Reward Programs

Sentiment Analysis

Project Management

Knowledge Management

Communication Management

Brainstorming

Calendar Management

Goal Management

Customizable Fields

Collaboration Tools

Content Library

Data Import/Export

Group Management

Pulse Surveys

Email Templates

Self Service Portal

Contact Management

Version Control

Content Management

Forum / Discussion Board

Screen Sharing

Mobile Access

Wiki

Real Time Data

Performance Metrics

Discussions/Forums

Benchmarking

Real Time Notifications

Employee Communities

Email Management

Visual Analytics

File Sharing

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Knowledge Base Management

Blogs

Real-Time Chat

Event Management

Chat/Messaging

Event Calendar

Multi-Language

Real Time Reporting

Customizable Branding

Reporting/Analytics

Employee Profiles

Contact Database

Remote Access/Control

Feedback Management

Employee Activity Monitoring

Employee Photos

Video Conferencing

Social Promotion

Negative Feedback Management

Remote Support

Secure Data Storage

Action Management

Task Progress Tracking

Employee Portal

Third Party Integrations

Online Forums

Task Management

Employee Recognition

Document Management

@mentions

Private Network

Search/Filter

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Jive

In Person

Live Online

Webinars

Documentation

Videos

Jira Software is a business process management tool used by agile teams to plan, track and release software. Jira Software supports Scrum, Kanban, a hybrid model or another unique workflow.


Jira enables users to create project roadmaps to map out all projects in progress. The project board includes a drag-and-drop interface that allows teams to manage every project detail. The system offers functionality to create user stories and issues, plan sprints and distribute tasks across the team. Users also have access to information from thousands of business apps, from design and monitoring tools to source code and productivity apps.


A mobile app is available for Android and iOS devices. Pricing is per user per month. Support is available through an online support portal, online documentation and tutorial videos.



Milestone Tracking

Project Workflow

Employee Management

Forecasting

Multi-Channel Marketing

Web App Development

Status Tracking

Visual Workflow Management

Release Planning

Idea Management

Application Management

Source Control

Due Date Tracking

Time Tracking

Compatibility Testing

Customizable Reports

Access Controls/Permissions

Activity Tracking

Vacation/Leave Tracking

Process Change Tracking

Charting

Workflow Configuration

Ad hoc Reporting

Change Management

Marketing Calendar

Continuous Delivery

Traceability

Portfolio Management

Project Planning/Scheduling

Timesheet Management

Strategic Planning

Approval Process Control

Gantt/Timeline View

Rules-Based Workflow

Jira Software offers flexible pricing. 

Small teams: $0 per user/month for up to 10 users
Growing teams: $7 per user/month for 11 to 10,000 users

Jive vs Jira

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