Jostle vs Missive

RATING:

4.4

(71)

Jostle has 71 reviews and a rating of 4.37 / 5 stars vs Missive which has 74 reviews and a rating of 4.88 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (71)
4.9 (74)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
5 / 5
Last Review Written
April 11, 2023
May 16, 2024
Pros/Cons
  • Pros

  • We implemented Jostle in order to keep our company's culture alive and keep employees connected as we rolled out our work at home initiative.
  • Staff member profiles, that we integrate with G-Suite are helpful and enable users to customize themselves and their images as well as professional profiles.
  • Cons

  • It's a stand alone product - which is by design - but results in some duplication of entry with other software.
  • Through the website on my phone, I can’t even post updates half of the time. Pictures don’t want to update, the news feed gets stuck.
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  • Pros

  • It's also a very visually appealing software, with simple icons and logos that clearly communicate their purpose.
  • Customer support ist extremely quick and helpful and all in all it was relatively easy to setup our processes.
  • Cons

  • This is something that I miss from Zendesk, when we could separate our quick responses (aka macros) into different folders/categories.
  • Full history that is default on all other mail clients on Missive you have to pay. If you have a team with 3 members, you need to pay 45 MONTHLY just to have access to your all emails.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos