All Zoho Connect Reviews
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Rick
Verified reviewer
Design, 2-10 employees
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2019
Powerful team-collaboration tool with stunning extras and a generous free plan
Powerful but overwhelming. Several features and tools would make a compelling sidegrade for my team but I'm not sure the learning curve is worth it. Others may have different experiences and requirements.
PROSMy teams have moved from Yammer to Slack to Flock, with some experimentations with Asana, Trello, Dropbox Paper and probably a half-dozen other ancillary project management/collaboration apps. They all have their strengths. (Yammer was by far the app my varied team took to the quickest, but Flock is popular, too.) The free plan which pretty much has everything a small team/business could need, supports up to 25 users. Cool. Zoho Connect is more than a project management or team collaboration tool, it's an online file cabinet, library, calendar, call tool, integrated chat, docs, presentation tool, manuals, and tons more, with extensive integration with all of Zoho's other apps and tools. Is there a deeper ecosystem? But, see below:
CONSAll that power has a cost in terms of UX. It's exhausting figuring out where everything is and how to use all of the tools together. The devs have built a fairly easy to use collaboration space but it can be overwhelming and easy to overlook some integrations. I had to squint to see Cliq, the chat app, and Channels, way down on the bottom right. (Still don't know what distinguishes Channels from Groups...) If you need to get up and running fast with a temporary team there are better options, such as all the ones I mentioned. If your company is looking for an all-in-one powerful tool, Zoho Connect is in the top 3 you need to look at. Only 100 GB file storage for an enterprise plan is pretty stingy!
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2019
Exactly what small teams need
I absolutely love the "manuals" feature where you are able to create standard operating procedures with ease and share them with specific colleagues and groups. I also love the video conferencing feature that also allows scheduling. The learning curve is very steep and it's easy to implement in teams.
PROSThe software is incredibly easy to use, it's very intuitive and it has enough features to make it worthwhile using. What's also great is the integration with other tools like Zoho CRM and Zoho Projects for scraping tasks or Google Calendar for syncing events. It's very simplistic in nature and that's what makes it great. Need a full-fledged project management software? Go use Zoho Projects. Need instant communication? Use Zoho Cliq. Still Zoho Connect serves us as a central hub to manage the different applications and have a neat and easy to understand interface for the most important tasks.
CONSThere are some quirks I'm not happy with like that you aren't able to edit the forum posts of other members, only your own. Also the mobile app doesn't allow the creation of new forum posts.
Reason for choosing Zoho Connect
Honestly there is no real comparing between Zoho Connect and other tools we looked at because Zoho Connect is very unique in it's approach. It combines tasks with manuals, forums, chat, conferencing and more. Still it's incredibly simple to use unlike other tools like Bitrix24.
Boris
Internet, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2023
Quite OK but not good enough
We tried to run company policies, employee handbook, technical documentation, operational planning and other things here. But even the content of an employee handbook is testing the limits of Connect.
PROSTask Management and Sharing features work quite smoothly and fast. I see improvement for checklist functionality within tasks (give more options of appliances like in Autopilot). Sharing feature is almost perfect.
CONSThe rigid layout and structure. Manual topics are cut off in the tiny menu bar even for short chapter titles. Nothing here is dynamic or can be configured. Text formats are unchangeable (according to feedback by support on a ticket). Huge headers, tiny paragraphs. Linking, structuring and looking up information within feeds and manuals is not working well. Tagging is almost useless as it is a personal setting only, it should help to flag information for others. I'd like to see options like auto-linking terms (TiddlyWiki) or creating index/sitemaps. Connect is too limited to cover the needs of information even for our small company (<50). But currently it's the only co-lab "web-content/HTML" based tool in the suite. That's why we have to resort to classical word processing format in workdrive, which is even less helpful for interlinked information.
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2019
Great communication tool to compete tasks
The overall experience I have had has been a positive one, where I can jot different things down to each team member and see what I am assigned to as well.
PROSI like that I can add certain individuals to a task I need to complete to get their input or have them complete a piece I need to complete my project.
CONSI don't like that there can be a bunch of different chats open or in the list all at once. They need to have a task expiration or something. Maybe I don't see where this can be added. User rights maybe.
Reasons for switching to Zoho Connect
Needed to have more integration with more people and tasks.
Fadiah
Verified reviewer
Banking, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2021
Zoho connect helps with communication and productivity
Zoho Connect concept provides comprehensive coverage throughout the whole journey. For me, I can speak well with a specific group, maintain focus, and then follow-ups with relative ease. It's straightforward to use. It draws everybody together totally fulfills the requirement.
CONSThere are several subcategories that I am presently researching and want to continue to do so. Other Connection applications may be more appropriate for my final goals in some cases. I am an equal opportunity opportunist when trying out new and different methods of doing things. I'd pull in the additional subcategories and have specific items display for particular people and situations.
Jared
Verified reviewer
Renewables & Environment, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed October 2022
Looking for a companion platform to go with your exiting company chat service? Zoho Connect is great
Connect gave us a great platform to utilize with external team members where we could control the conversation and content shared easily
PROSLive chat, content sharing, and the chat restrictions were all great features to use with our external partners
CONSAdding new members to particular groups was often a challenge. We'd add them as new users in they system, but had issues with their ability to access the chat once they attempted their first login
Reason for choosing Zoho Connect
Already using Zoho's platform
Reasons for switching to Zoho Connect
We were already using other Zoho software
Ashleigh
Verified reviewer
Information Technology and Services, 10,000+ employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2018
Zoho connect is a perfect tool that has made connectivity much easier and faster
Zoho Connect is one of the best way through which people can collaborate with their colleagues. It's additional fascinating features that made it famous includes like, comment, share ideas, discussions etc. It is awesome help desk that works fantastically and really easy to use with no Hindrance. People can quickly submit their I.T based issues with the help of Zoho Connect to the I.T department instead of sending hundreds of emails. So in this way it saves time of the users.
CONSI haven't find any flaws in this software. It is really fantastic. The only limitation is that sometimes people have to face difficulties during it's set up and it lacks ability of documentation.
Janardhan
Verified reviewer
Farming, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2022
Team Interaction Tool
I got this tool when I subscribe to the Zoho one subscription. This tool made me easily interact with my teams and share documents and follow them closely. This tool increases my employee's productivity in hard times(pandemics). It connects all of us easily.
CONSThe price for only this tool little higher as compared to others. Need slight changes for business needs as well.
Doris
Verified reviewer
Government Administration, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2019
Connect with whoever you want with this incredible tool
With the use of this platform we can have information from our target audience to solve technical problems of data collection, this facilitates the systematization of information and processing, which allows us to fulfill users in time
PROSThis is a platform that has a lot to offer, you can do collaborative work, you can archive the most important contents of your projects in folders and have them available when you need them, it allows you to create channels in which you can discuss important aspects with your team. make decisions in real time, you can also create forums and interact with the communities of your interest and receive first hand your comments and concerns
CONSEven though it is a tool that allows us to get closer to our target audience, the premium package is expensive
Catherine
Verified reviewer
Marketing and Advertising, 1,001-5,000 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2019
Connect yourself with work
The experience is no doubt great. I would also encourage its technical team which is providing fantastic and responsive services.
PROSThis is an application that is serving my organization from numerous years with an intuitive method for group cooperation and work the board in a stunning manner with no damage. I really love this great product.
CONSIn the start it was a bit complicated prodcut but now it has brought excellent features and functions for the ease of use. I have no cons for Zoho Connect.
shanti
Verified reviewer
Architecture & Planning, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2021
All in one application
My overall experience is very positive . Its cheap, effective and easy to handel. No need to train your new employee . They can easily adopt it.
PROSThis application support multi-Platform. It means it work like a bride and connect our all app in one. It provide you a feature to set priority base on user need. It has feature to provide customization according to users and the advance search feature is very effective and you can easily fine all your file in according to file formate, name etc
CONSPreviously I have got many error issue during integration of our cloud and zoho connect but it was solved later. Apart from that nothing else.
Shivangi
Information Technology and Services, 11-50 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2019
Good tracker
Overall project information is stored at one place.
PROSIt has nice layout with easy to use panels. It allows me and my team to chat and collaborate all documents through connected cloud services - google drive and drop box . Even it includes calendar functionality.
CONSIt 's premium packaging pricing is high.