Jive vs Jostle
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.8 / 5
4.5 / 5
Value for Money
3.8 / 5
4.5 / 5
Customer Support
3.9 / 5
4.4 / 5
Functionality
4.1 / 5
4.1 / 5
Last Review Written
August 2, 2022
September 20, 2024
Pros/Cons
Pros
- There is not a lot of limitations, which makes it a great fit for my company. Also enjoy the ability to use social tools inside the program.
- Good pricing and nice that they now have a mobile version that works well - many other intranet software platforms do not have mobile capabilities.
- Multiple phone equipment options (purchased separately with Jive) for multiple office locations. Desktop equipment is excellent with perfect connectivity and sound quality.
Cons
- People in my organization frequently complain that it's hard to find what they are looking for.
- Documents uploaded show a "preview" which in many cases display the wrong fonts and mess up the design.
- Search wasn't useful, hard to find info in it. Interface is a little confusing and could be frustrating.
Pros
- They were amazing as you can tell how invested they are with all of this training, and ensuring that our employees are utilizing the Jostle platform to its fullest potential.
- Easy to use, Affordable, Great Service, Interactive design, Attractive interface, Great user experience, Tons of storage, Speed, Great search feature.
- The Jostle team is very responsive, and dedicated to providing great customer service and support. The 400+ employees at our organization have varying degrees of technical savviness.
Cons
- Inability to link to other items within jostle.
- The only downside I can point is the erratic crashes on the phone app, albeit annoying not a deal breaker.
- Through the website on my phone, I can’t even post updates half of the time. Pictures don’t want to update, the news feed gets stuck.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2023
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
