All Ziik Reviews

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User Profile

Miro

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Our most important tool for making qualified and quick decisions in the field

We are extremely satisfied with Ziik.io In the meantime, we use it as an internal social intranet, but also as a client portal for collaboration with our customers.

PROS

- The consistent "mobile first" strategy helps to have easy access to relevant company data on the go. - Clear focus on communication, knowledge transfer and employee engagement in the form of user experience.

CONS

No "fancy" design options No easy switching between multiple accounts

Niilas

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

My go-to engagement platform solution

Field workers, who don't have computers now have full access to intranet and communications. It's a sweet deal.

PROS

The hierarchy is simple to setup. Single person, and not even a technical one, can set it up and manage the solution.

CONS

Ziik has been really quick to react to missing features. Currently not really missing anything.

Reason for choosing Ziik

Better features and easier setup and management

Gunilla

Civil Engineering, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Easy and fast set-up

Great as an intranet for our company, the chat function is easy. It was pretty easy to set up.We now have all our crucial information gathered in one place.

PROS

Easy and a fast set-up and you have a good overview. Support answers fast and high knowledge.

CONS

Sometimes the notification disappeared and you missed it. I liked it better before the system update that occured 22 sept.

Reasons for switching to Ziik

Needed an intranet more than just a chat function

Philip

Marketing and Advertising, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Easy and effective tool for communication

In my past 2 roles/companies, Ziik in summary helped us archive:1. Simplicity - replacing suite of multiple and often 'heavy corporate' solutions like Microsoft with Ziik as the single and more simple solution.2. Effective employees - with all content being user targeted there's little to no 'spam' in Ziik. You know updates will be relevant and it's easy to find work relevant information in features like FAQs and Handbooks. 3. Bonding - because Ziik feels less formal than traditional corporate tools, users feel more comfortable sharing things and they also engage better with things being shared. We feel more connected.

PROS

Ziik is effective because it's familiar and focussed. Familiar because the design and UX resembles that of popular Social Medias, making it intuitive to use from day 1 for any user.Focussed because you can switch all features on and off to ensure you only see and use the ones relevant to your organisation. In addition Ziik has a clever logic throughout the platform so that users - similarly to features - only see content and communication relevant to them. The result = no clutter - just information and updates needed to get work done.

CONS

The chat feature doesn't feel quite as fast as it does in apps like Facebook Messenger and WhatsApp. However, it's on par with Microsoft Teams and other 'proper' business platforms.

Linda

Legal Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

A good solution for internal communications.

Great. The initial contact and onboarding process was smooth and Ziik ensured that we deployed the solution with the best possible user acceptance. They recommended internal onboarding strategies and valuable feedback about our system. After deployment; we found it easy to use, and the internal statistics gives us the ability to monitor the adoption process.

PROS

It solved our issue with having an affordable, and easily implementable platform for our internal communication. Acting as a social media platform, for event management and generally improving the social aspects of a work environment.

CONS

Being used to other platforms that follow a similar structure, you quickly compare features from one platform to another. It is clear that Ziik is still in development and from time to time some bugs pop up. However, in my experience, the Ziik team has been quick to respond to any tickets raised.

Reasons for switching to Ziik

The former was too clunky and required employees to go out of their way to interact with the system, as for teams; Ziik gives us the opportunity to have a split between the professional and social/casual aspects of the job.

John

Computer Software, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2022

An intuitive communication platform that helps us align internally

Before Ziik we just used email. Now we can reach and communicate so much faster. Also we have a centralized place for all communication.

PROS

It´s very intuitive to use Ziik. Everybody in our company from leadership, managers and employees uses Ziik and the Groups helps us quickly communicate and align with each other.

CONS

I like everything. But in the future it would be great with 1-2 extra analytics functionalities.

Patrick

Wholesale, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Ziik at the Fleggaard Group

Overall, our summary is very positive. The preparation phase with the Ziik team was outstanding and so was the implementation. But also afterwards, the Ziik developers are very responsive to our optimization requests and get them put in their roadmap and executed when it makes sense for all parties.

PROS

It is easy and intuitive to use. The barrier to entry is very low and anyone can figure out how to use it. If you can figure out other SoMe platforms, you'll also find your way around Ziik.

CONS

We are quite happy with the software, although of course there are a few things we would like to see improved or developed such as a "share/repost" function for managers.

Reason for choosing Ziik

We considered a number of other players, but found that Ziik offered the best and most flexible communication platform.

Teodor

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

A great all-around solution for any company.

PROS

Every aspect of it. There aren't many easy-to setup and use solutions that work for both small as well as big companies that allows consolidating communication and information sharing this well.

CONS

We experienced some scaling problems with the displays of our Samsung Fold users, but that seems to be solved at this point.

Karin

Accounting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2022

Good

Overall it's good. we are satisfied

PROS

I think it works well to create simple manuals and events. The chat is perfectly fine but could be improved..

CONS

The chat should be able to make it easier to tag a person in a group chat, and it should be easier to get a notification on the computer when someone writes in the chat. We do not use documents as it was very inconvenient that you cannot change the existing document. But have to save it and then upload it..

User Profile

Kristin

Verified reviewer

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Great for intranet and manuals

Very happy with the platform!

PROS

Easy to update user manuals. Great for feed updates and chat.

CONS

Wish there was a checklist function. But Google forms works just as well.

Mark

Computer Software, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Ziik is great! Everything in one place that easy to navigate.

PROS

Really easy to navigate and find what you're looking for - which is crucial in the tool where we have everything in one place. The overall experience of having all our information in the same place and that it is easy to find and share is 10/10. We really like the manuals/handbooks function and of course the chat as well.

CONS

We can't say there is anything we dislike.

Jonas

Civic & Social Organization, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2022

Happy administrator

A crucial tool for us

PROS

Its possibilities to control on The run and keep your community engaged

CONS

Still some functionality and simplicity needed but its minor

Reason for choosing Ziik

Simplicity and community oppertinites

Christian

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2022

Great service we use every day

PROS

I love the chat function and use it every day.

CONS

That it needs to load browsing back in a chat.

Jason

Restaurants, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

We love Ziik

PROS

Intuitive to set up and use with fast customer service response when necessary. Easy to set up channels for clean top down spread of information.

CONS

It would be nice if you could make the links in your text reference the documents you have uploaded into Ziik.

Showing 1 - 14 of 14 Reviews