---
title: "Datacor ERP Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Datacor ERP. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Datacor ERP is a good fit for you!"
source_url: "https://www.softwareadvice.com/inventory-management/chempax-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Datacor ERP Reviews

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# Datacor ERP User Reviews

## Reviews summary

- Overall rating: 4.3/5
- Total reviews: 78

### Secondary ratings

- Ease of use: 4.2/5
- Customer support: 4.5/5
- Value for money: 4.2/5
- Functionality: 4.2/5

### Rating distribution

- 5 stars: 43 reviews (55%)
- 4 stars: 25 reviews (32%)
- 3 stars: 9 reviews (12%)
- 2 stars: 0 reviews (0%)
- 1 star: 1 reviews (1%)

### Most mentioned pros

- Instead of waiting for batch updates or manually reconciling numbers, we can see changes instantly, which keeps our operations smoother and far more accurate.
- I also appreciate that I can access information from many different places within the system. Whether I’m looking at inventory, customer details, or order history, the data is easy to find and connected across modules.
- Being able to connect documents through our company's system drive is a highlight.

### Most mentioned cons

- I spend way too much time troubleshooting errors in it for my users, when its an issue of them clicking too fast.
- It’s easy to forget, and when I do, the changes don’t save, which slows down the workflow.
- I know that once you do, you can save that report for later, but getting it to show what you need it to is sometimes frustrating.

## Datacor ERP customer reviews

Showing reviews 1-25 of 78 (page 1).

### Must attend Datacor Interaxions!

- Overall rating: 5/5
- Reviewer: Marianne V.
- Verified reviewer: Yes
- Industry: Chemicals
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I learned a lot of useful information, made new connections and Datacor staff was great!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Learning how to use Datacor more efficiently.

#### Cons

There was not enough time to practice what I learned, but I will practice what I learned back in the office.

---

### New User - 5 Thumbs Up

- Overall rating: 5/5
- Reviewer: Belinda R.
- Verified reviewer: Yes
- Industry: Chemicals
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: May 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

So far, our experience with Datacor ERP has been very positive. As new users, one of the first things that stood out is how everything updates in real time. That single feature has made a huge difference in how we manage our inventory. Instead of waiting for batch updates or manually reconciling numbers, we can see changes instantly, which keeps our operations smoother and far more accurate. Overall, the real‑time visibility has made day‑to‑day inventory management easier, faster, and more reliable. I’m looking forward to exploring more of the system as we continue getting up to speed. I also appreciate that I can access information from many different places within the system. Whether I’m looking at inventory, customer details, or order history, the data is easy to find and connected across modules. It makes navigating the system feel intuitive and helps me get what I need without jumping through extra steps.

#### Cons

One thing I find frustrating is the need to manually hit “Update” every time I edit a record. It’s easy to forget, and when I do, the changes don’t save, which slows down the workflow. Having edits auto‑save or prompt me before leaving a screen would make the system feel much more seamless.

#### Reasons for choosing Datacor ERP

Functionality and features were more specific to chemical manufacturing.

#### Reasons for switching to Datacor ERP

Our version of Sage was unsupported for over 10 years and outdated.

---

### New Chempax

- Overall rating: 3/5
- Reviewer: Jeremy M.
- Verified reviewer: Yes
- Industry: Chemicals
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2020
- Review source details: This review was submitted organically. No incentive was offered

We have used Chempax for about 20 years. Overall the company has not been bad, but they have been unfair on licensing enough times that I'm more than tired of it. One time we mistakenly violated our agreement and they locked us out of our system rather than informing us of the issue and giving us an opportunity to fix it.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

The overall software package is good for a small to medium size company. It handles about 80% of our day to day manufacturing processes. Everything from the formulation to the final invoice and even shipping can be done in the software. Not all of it is done well, but it can be done.

#### Cons

Up till now the primary complaint has been that Datacor has not updated their underlying database for 10 years (not even a patch). However, that in the last year or so they have unilaterally decided that "old" licensing agreements are no longer valid because of all the features they have added over the years and have moved customers to "new" licensing. This includes both cutting user licenses from 400 to 20 "equivalent new licenses" as well as doubling or even tripling the cost of those "new" licenses. This is all to support "new products" that have not come out though they were slated to be released a year ago. Unless you like a company that has no regard for signed agreements, I would strongly recommend you choose another product.

---

### Comprehensive Software

- Overall rating: 5/5
- Reviewer: Rebeca O.
- Verified reviewer: Yes
- Industry: Chemicals
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Pretty easy to navigate once you know what function to use, and what exactly the function controls and changes

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The functionality is comprehensive and detailed. Being able to connect documents through our company's system drive is a highlight.

#### Cons

Needs to be able to differentiate a little more thoroughly on available product for sales and product that is just showing in the system

---

### Review of ERP

- Overall rating: 4/5
- Reviewer: Jenn D.
- Verified reviewer: Yes
- Industry: Chemicals
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I like the system and working in it. It makes my job very easy. It is very easy to keep track of inventory and what data is needed.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

It is easy to learn and there are multiple ways to get to the data you need. I enjoy using the portals to get to what I need in just a couple of clicks.

#### Cons

The reports engine. I spend way too much time troubleshooting errors in it for my users, when its an issue of them clicking too fast.

#### Reasons for switching to Datacor ERP

Needed to upgrade to a more current version, but they were extremely expensive.

---

### Wonderful review

- Overall rating: 5/5
- Reviewer: Alona R.
- Verified reviewer: Yes
- Industry: Chemicals
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Our company’s operational and financial functionalities grew with Datacor ERP. We are looking forward to integrating more operational functions into C/S.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Data collection and integration of operational functions all the way to financial reporting.

#### Cons

Our company is still utilizing softwares/functions outside of Chempax like SDS, Minitab, BOL processing, fixed assets. etc.

#### Reasons for switching to Datacor ERP

The operation side of Solomon was very much lacking in functionality.

---

### Interaxions

- Overall rating: 5/5
- Reviewer: Patricia W.
- Verified reviewer: Yes
- Industry: Chemicals
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

How the the system is adaptable, user friendly and aleays evolving

#### Cons

Everything seems to be add ons lately. It is difficult to stay up o. The changes.

#### Reasons for choosing Datacor ERP

Price point and flexiblity. Customerservice and location.

#### Reasons for switching to Datacor ERP

Needed a more robust system. Better inventory control.

---

### VP, Supply Chain

- Overall rating: 5/5
- Reviewer: Derek B.
- Verified reviewer: Yes
- Industry: Chemicals
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I regularly use the tool to manage business needs. My company’s challenge is maximizing the use of the tool.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

For a complex system, the tool is fairly intuitive and allows me to find what I need in due time.

#### Cons

Customer setup is very manual. If that could be automated, it would be a great help. Managing remarks are a challenge when the notes are outdated.

#### Reasons for switching to Datacor ERP

Needed better capabilities to manage business needs. Wanted a tool that was more widely used for our business size.

---

### Smart & Scalable for Business Efficiency

- Overall rating: 4/5
- Reviewer: Kristin V.
- Verified reviewer: Yes
- Industry: Chemicals
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I have been using ERP for just over a year and what I've noticed so far is the excellent customer service. I enjoy the VB portal for support tickets and appreciate the follow ups and resolve times.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

AP26 has really helped our business stay on top of our payables instead of drowning in process input. ERP has powerful information accessible when you know how to customize the portal modules.

#### Cons

The reporting features on the finance side are not sufficient enough for a multimillion dollar business to thrive properly.

#### Vendor response

Thank you for the review Kristin! We are announcing several new enhancements to our reporting and analytics capabilities. Please contact your account manager for more details. We would love to show them to you!

Replied May 2026

---

### My ERP Review

- Overall rating: 4/5
- Reviewer: Breanna H.
- Verified reviewer: Yes
- Industry: Mechanical or Industrial Engineering
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: May 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

As an admin I do not use it to the fullest extent that other users do, but it is easy to work with when adding new users and the customer service is always top notch

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

That is a central location for the information to complete the shipping requirements from P.O to receiving payment.

#### Cons

It is not the easiest to learn and find things in. The search feature does not always find what you are looking for.

---

### Sabrina Mottern

- Overall rating: 4/5
- Reviewer: Sabrina M.
- Verified reviewer: Yes
- Industry: Chemicals
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Datacor is helpful, but for the monies that is spent on it there should be more available without the extra costing. The features could be expanded to be more user customizable like so many other features are.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like the functionality of the system. There are a lot of things that when used correctly make my job easier.

#### Cons

The reporting functions need to be more customizable. I should be able to manipulate the data that I enter easier without having to contact support to try and add the custom reports. Also, the ability to have extra automations without having to pay so much extra would be nice.

---

### Ricca Product Management user view

- Overall rating: 5/5
- Reviewer: David R.
- Verified reviewer: Yes
- Industry: Chemicals
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

I think one of the most useful features is the data audit trailing. I also find that the integration with other software is great like Datacor's CRM.

#### Cons

I feel like the pricing is slightly clunky. Part of it is due to the nature of our company and the way we use the pricing, but it makes it hard to find all pricing in one place no matter what type it is. Having separate price books makes culminating pricing slightly cumbersome. I also find the quoting system to be slightly clunky. Again part of it is because of the way we use the pricing feature, but I think there are ways to improve it.

---

### Great Software for Our Needs

- Overall rating: 5/5
- Reviewer: Kevin G.
- Verified reviewer: Yes
- Industry: Chemicals
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Great ERP system, Has everything you need out of the box. Customizations are also a plus with this software! Customer support is also excellent.

#### Cons

Some limitations on customizations that would improve the software.

---

### Absolutely the Best ERP for Anyone in the Chemical Industry

- Overall rating: 5/5
- Reviewer: Tommy T.
- Verified reviewer: Yes
- Industry: Chemicals
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2020
- Review source details: This review was submitted organically. No incentive was offered

Functionality built into the system helps us with every part of our business, including Accounting, Invoicing, Inventory, Regulatory Compliance, Sales Reporting and more. Datacor ERP is designed specifically for the chemical manufacturing and distribution industry. The way that the system is designed means that new features are constantly being rolled out to all of Datacor's customers, at no extra charge to other companies.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The folks at Datacor have been helping TLC run our business for over 16 years. The amount of integration into our business that we have been able to achieve with Datacor ERP is critical to our continuous improvement and sustained growth. We always have one or two projects cooking with Datacor, to help us get even more benefit from the system than we already get! Next on our docket is Datacor's CRM! We're almost ready to move forward on that project!

#### Cons

Inventory Management tools are in place, but are not completely intuitive and automated.

---

### Efficient and Easy to understand

- Overall rating: 4/5
- Reviewer: Hem N.
- Verified reviewer: Yes
- Industry: Chemicals
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: May 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, the ERP does the job and is easy to use.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

The capabilities it provides in terms of accounting and reporting all aspects of our business operations.

#### Cons

There are limited controls built in and some screens are hard to read.

---

### Great just clunky

- Overall rating: 4/5
- Reviewer: Jensen G.
- Verified reviewer: Yes
- Industry: Chemicals
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

The portals, Barcoding (WMS), consistently moving forward with new features.

#### Cons

Development issues, we are still on V6 for some modules.

#### Reasons for choosing Datacor ERP

When my company started using it 20 years ago, there were no alternatives possible.

---

### Datacor Chempax Review

- Overall rating: 5/5
- Reviewer: Anne C.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 201-500 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Options are clearly dictated. A good product and user-friendly. It covers all the necessary requirement for a task.

#### Cons

A little overwhelming as it looks. It lags when you open multiple tasks but not that quite disturbing.

---

### Datacor Chempax has made my job so much easier.

- Overall rating: 5/5
- Reviewer: Laura H.
- Industry: Chemicals
- Product usage: Used unspecified for more than 2 years
- Reviewed: August 2015
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What makes chempax really good is their willingness to make adjustments to the software as needed and their availability when there are issues.

#### Cons

One of my job functions is to create reports in Crystal and I wish Datacor had a training class for doing that. I have taken generic classes for Crystal, but that does not help in the understanding of Chempax's database structure.

---

### Third Coast Terminals Perks

- Overall rating: 5/5
- Reviewer: Hilda A.
- Industry: Chemicals
- Product usage: Used unspecified for less than 12 months
- Reviewed: August 2015
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

This product is very useful in the chemical industry. We enter everything in it from when the order comes in and helps all the way until the product is gone. We can use this product for inventory, accounting, and many other purposes. This system also helps us with our end of month inventory and our customers love it.

#### Cons

For someone who has never used this product ever could be a little confused in the beginning but with practice, it gets easier. This product is very useful and helps locate information you need to be successful.

---

### USER FRIENDLY

- Overall rating: 5/5
- Reviewer: Chris M.
- Industry: Chemicals
- Product usage: Used unspecified for less than 2 years
- Reviewed: August 2015
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

This program is very easy to learn and highly adaptable to your business. If you need to add or take away from it the help department will definitely help you.

#### Cons

when I first started using CHEMPAX it was an older version but since I have upgraded I like the newest version.

---

### my chempax review

- Overall rating: 3.5/5
- Reviewer: Josue E.
- Industry: Chemicals
- Product usage: Used unspecified for less than 2 years
- Reviewed: August 2015
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 3.5/5

#### Pros

Even for somebody with just basic computer knowledge it is pretty simple and easy to use.

#### Cons

When you input some info by mistake such as the wrong date you cannot automatically delete the entry. It just stays there until an administrator fixes it.

---

### More Than Sufficient for our business needs.

- Overall rating: 3/5
- Reviewer: jose t.
- Industry: Chemicals
- Product usage: Used unspecified for less than 2 years
- Reviewed: August 2015
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 3/5
- Functionality: 3/5

#### Pros

Program uses full integration of concurrent systems within our organization. Speedy and accurate help in resolving issues.

#### Cons

Industry specific tasks not generated by program. Need for new User licensing.

---

### Chempax is Leading the way

- Overall rating: 5/5
- Reviewer: Robert W.
- Industry: Chemicals
- Product usage: Used unspecified for less than 2 years
- Reviewed: August 2015
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Chempax is very fluid with the way it flows with a solid infrastructure

#### Cons

No complaints in this department, everything here works great

---

### Great tool for a small to medium size company

- Overall rating: 4/5
- Reviewer: Qiang M.
- Verified reviewer: Yes
- Industry: Chemicals
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: November 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

This is a great tool for small and medium sized companies at a reasonable price.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

The software is easy to set up and use. The new functionalities are rolled out to the customers at no extra costs periodically.

#### Cons

The customer service is great, but only available based on eastern time hours. The inventory management tools are not very user friendly and may take some time to get used to.

---

### The Best ERP system for Chemical Industry Companies

- Overall rating: 5/5
- Reviewer: Wayne K.
- Industry: Chemicals
- Product usage: Used unspecified for unspecified
- Reviewed: August 2014
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The product is a completely comprehensive product. It runs every aspect of your business except payroll. Datacor listens to their customers and is constantly enhancing the software.

#### Cons

I have absolutely nothing negative to say about the product or the vendor.

## More reviews

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Datacor ERP Reviews, Pros and Cons - 2026 Software Advice