It is overall easy to use and the price is awesome. Users of Cloud ERP are growing, and if the company polishes here and there of this product, it'll earn popularity  and will grow in the market.

Your cs team has been super helpful and very kind.

With other companies,​ you would have to pay a lot.

Ability to use sales and forecast order to schedule demand, material requirements, capacity, through put and productivity.

Discount must be applied to long term user. A lot of error in printing.

Also, the connection ability to other apps like my own CRM should be readily available. In this modern IT age, automatic connectivity between different applications is a must.

Overall we've had a GREAT experience with this Software.

Easy to use, great  customer support, very functional, very good price. The setup was really easy to do and the end user interface is very simple to use.

We also like its customized feature of having inventory and sales report based on our requirements.

Once you learn how the program works it is very easy to modify any of the templates in those modules to make it easy to use. The customer support is great as well.

This software is very good, it is very customizable, and has the ability of being on the go. It can be a little robust while setting up but after all the information is ready in the system.

Best value for Money for ERP for small and midsize companies.

Excellent software, easy to use, complete and designed around the everyday experience of change.

There was a lot of different sections in ecount so it appeared to be hard to navigate and be able to set up and use for a small amount of transactions.

Report customization should not have been limited. No offline version available.

Overall, I find it is a great deal. The technical support is very good.

System occasionally duplicates order #s causing billing problems. Customer service, although helpful have been unable to rectify problem.

The level of integration. This is a true ERP with the data and logic flow to get end-to-end cost  tracking and tie that back to the revenue.

As a eCommerce company with about 40 staffs, we have used other ERP or accounting softwares, including different Quickbooks desktop and online versions. We are now happy with EcountERP after 3 years.

EcountERP is still evolving and more features are added from time to time. We just hope we can learn fast and catch up with the new features, especially the API feature they just introduced recently.

Online ordering for customers has been greatest benefit.

My only complaint is that the email that is sent every morning that is an inventory update, does not send me an update on all of my items that I have in the system for each individual location.

In addition, their prices are affordable for even the smallest of companies. Their software is powerful, option rich and comes with the best of customer service.

Actually, is not the program but the CUSTOMER SERVICE that they have. They are super polite, nice and willing to help.

The customer service is spot on and we have never had an issue getting in touch or having questions answered. Fantastic value for the money - would put 7 stars there if I could.

ECOUNT helps development of customizable financial reports.

Moved into teh cloud from Res to Simphony - was a great move for us - less spend on hardware, updates through icences /subscription to services.

We integrate a lot through simphony with accounts, loyalty, takeaway/delievry platform, Gift certificates. Has great inventory mgt capabilities with theoreticals.

Additionally I'd like to acknowledge the Project Team for their supportive and motivated implementation.

Simphony is a whole suite of software including Gift & Loyalty, Reporting & Analytics and also provide extensibility by developing additional modules that can extend functionality in Simphony.

Some interfaces are missing (Liquid Dispenser System). Kitchen Display System (KDS) does not meet all of today's customer requirements.

Since, Oracle purchased Micros, service and support has suffered greatly.

It helps keep confusion down with online and dine in orders during covid. It also helps keep track of inventory.

Micros NYC/Oracle is by far the worst software installers/developers that I have ever worked with. Make a wise choice, don’t choose Oracle Simphony.

I have been happy with our experience with Simphony. They provide a great product.

It has API:s for integration and is well documented.

SAVE YOURSELF THE PAIN AND STAY AWAY. I greatly regret not  having chosen a different company and system.

Once knowledge base is established and internal support personnel skills are enhanced the support of the software is quite easy.

Very helpful software , reduce the time of any paperwork , easy integrate with opera system, you can get customized reposts.

Everything not completed on original set up will cost thousands of dollars to correct by an oracle programmer.

Custom development can sometimes be difficult to manage.

Its very positive program and very easy to use also easy to maintain the inventory system.

It was a really bad choice. Oracle Simphony  has basiclly no support, you call support, they issue a ticket or tell you that someone will be calling you back and you never hear back from anyone.

We are integrating self-service ordering with Simphony, and it is a good solution that works for a huge amount of monthly transactions.

This company has got to be the WORST company to deal with, I can't imagine a worse roll out.

Simphony POS is our standard POS in our chain hotel and it can interface to our Oracle Opera PMS & Sunsystems FMS that's what I like the most in this software.

Simphony gives us great flexibility and supports our solution in a good way.

It was hard to find out the correct deployment model in some cases.

Over all, POS Simphony is a reliable POS used in the hotel. I'm hoping for the latest development when it comes to report generation.

POS, purchasing and reporting. The software has great capabilities and covers all areas a hospitality business requires.

The best feature of this product is the ability to look up and print recipes right out of the receipt printer.

US Dollar

ECOUNT is a cloud-based integrated enterprise resource planning (ERP) solution suitable for small and midsize businesses. It helps manage inventory, production, logistics, sales, accounting and payroll.


ECOUNT’s inventory management functionality provides users with the ability to view inventory movement across all locations. Users can manage multiple locations, warehouses, distribution centers and stores.


ECOUNT features a customizable sales and inventory reporting module, allowing users to summarize or detail reports based on their requirements. The customization functionality also allows users to modify modules, menus, features, input screens, reports, invoices and vouchers.


The production management feature helps users to create single tier or multi-level BOMs, track consumption of materials, check stock levels and more. The solution also takes care of sales and material purchases, payables, order invoices and trades.


ECOUNT is suitable for manufacturing, distribution, retail, trading and service industries globally.



LongDescription

Employee Management

Product Identification

Receiving/Putaway Management

Forecasting

Tax Management

Quality Management

Special Order Management

HR Management

Purchase Order Management

Barcoding/RFID

Invoice History

Barcode/Ticket Scanning

Multi-Channel Management

Price / Margin Management

Recurring/Subscription Billing

Order Entry

Backorder Management

Time Tracking

SKU/UPC Codes

Performance Management

Customizable Reports

Document Storage

Import/Export Management

Mail Order

Access Controls/Permissions

Activity Tracking

Vacation/Leave Tracking

Nonprofits

General Ledger

Production Management

Supply Chain Management

Retail Inventory Management

Financial Management

Enterprise Asset Management

Order Management

Project Billing

Manufacturing Inventory Management

Invoice Management

Timesheet Management

Project Management

Approval Process Control

Customizable Invoices

Data Extraction

Real Time Synchronization

Time Tracking by Client

Merchandise Management

Sales Orders

Customer Database

Aging Tracking

Calendar Management

Customizable Fields

Collaboration Tools

Order Fulfillment

Reorder Management

Barcode Recognition

Recurring Payments

Shipping Management

Warehouse Management

Item Management

Scheduling

Data Import/Export

Inventory Optimization

Accounting

Distribution Management

Consolidation/Roll-Up

Multi-Location

Self Service Portal

Audit Trail

Bills of Material

Hourly Billing

Multi-Currency

Cost-to-Completion Tracking

Mobile Access

Planning Tools

Cost Tracking

Fixed Asset Management

List Management

Online Invoicing

Inventory Tracking

Vendor Management

Inventory Auditing

Training Management

Production Scheduling

Multi-Company

Recurring Orders

Client Portal

Sales Tax Management

Serial Number Tracking

Shipping Labels

Time & Attendance

Project Accounting

Budgeting/Forecasting

Time Off Management

Asset Tracking

Customization

File Sharing

Invoice Processing

Alerts/Notifications

Mac OS

Web browser (OS agnostic)

Windows 10

Ecount ERP is a flat subscription of $55/month for all users, all modules, and an unlimited number of stores/offices. An annual subscription of $600 is also available.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

2-10

11-50

51-200

201-500

ECOUNT

In Person

Live Online

Documentation

Videos

Simphony POS, from Oracle MICROS is a restaurant management system designed to help restaurants, cafes, bars, hotels, resorts and casinos manage orders, inventories, menus and more. It enables businesses to process online payments, integrate with food delivery applications and optimize stock levels on a unified platform., 


The application offers Simphony POS terminals, which allows employees to quickly process payments and generate digital receipts. Features of Simphony POS include menu management, employee scheduling, self-service kiosk, kitchen display system (KDS), room booking, customer loyalty programs and more. Additionally, managers can utilize the built-in reporting module to generate customizable reports on employee activities, menu items or restaurant locations and gain insights into customer preferences.  


Simphony comes with an application programming interface (API), which facilitates integration with several third-party platforms, enabling businesses to push and pull data across systems. Pricing is available on request and support is extended via online measures.



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