ECOUNT software


ECOUNT is a cloud-based integrated enterprise resource planning (ERP) solution suitable for small and midsize businesses. It helps manage inventory, production, logistics, sales, accounting and payroll.

ECOUNT’s inventory management functionality provides users with the ability to view inventory movement across all locations. Users can manage multiple locations, warehouses, distribution centers and stores.

ECOUNT features a customizable sales and inventory reporting module, allowing users to summarize or detail reports based on their requirements. The customization functionality also allows users to modify modules, menus, features, input screens, reports, invoices and vouchers.

The production management feature helps users to create single tier or multi-level BOMs, track consumption of materials, check stock levels and more. The solution also takes care of sales and material purchases, payables, order invoices and trades.

ECOUNT is suitable for manufacturing, distribution, retail, trading and service industries globally.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

26 Reviews of ECOUNT

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  • Abigail from Magnifico Jeans

    Specialty: Retail

    Number of employees: 51-200 employees

    August 2018

    Useful inventory management tool!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ecount has a lot of good features that we are able to use. One of these is the inventory reports that helped us to manage and analyze inventories per store.

    Cons

    There is no big issue for me regarding Ecount. At first, i get a little confused about some of its modules but had familiarized this as I continuously using it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Shah Abdul Latif from VoidLoops

    Specialty: Software / Technology

    Number of employees: 11-50 employees

    March 2018

    Great ERP Solution!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy to use and set up. Reasonably priced compared to competition. Quite fast to operate and reliable.

    Cons

    Some issues with barcode printers. Report customization should not have been limited. No offline version available.

    This review was submitted organically. No incentive was offered
    Review Source
  • Loreto from Market Research

    Specialty: Retail

    Number of employees: 51-200 employees

    February 2018

    Every Inventory Counts!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    ECOUNT System helps us to manage our inventories, we can see the the stocks in warehouse, production and in different stores nationwide. We also like its customized feature of having inventory and sales report based on our requirements.

    Cons

    The only constraints that we can think of are
    a.) we have to send invoices one at a time
    b.) Not compatible to some barcode printers

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Dale from Pacific Sun Technologies, Inc.

    Specialty: Construction & Engineering

    Number of employees: 11-50 employees

    February 2018

    Ecount Inventory

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great product

    Pros

    After storming the web for an inexpensive inventory management software that was robust enough for our needs we found Ecount. It’s one of the only web based softwares I found that didn’t nickel and dime for users or additional services. Customer support was great in teaching how to get the software setup for our needs.

    Cons

    The only con I can really think of, is they should have an offline version for one time purchase. That would really set them apart.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Kate from America Ilsintech

    Specialty: Distribution

    Number of employees: 11-50 employees

    December 2017

    Review on ECOUNT

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    If ECOUNT continually improves its functionality and eliminates things where customers find painful to use, it would be great. It is overall easy to use and the price is awesome. Users of Cloud ERP are growing, and if the company polishes here and there of this product, it'll earn popularity and will grow in the market.

    Pros

    1. Once grasp, it is easy to use
    2. Easy to change - for mistakes, for revised line items (our customers occasionally change their purchasing quantities and items, etc) and it is easy to update these changes.
    3. Easy to update A/R payments received

    Cons

    1. For most reporting, customization is very limited/ impossible to create what I needed because there are only few options given - e. g. shipped date, customers' PO# and our invoice# are crucial when I create a monthly A/R statement by each customers.
    2. When a customer receives an invoice, he/she must confirm to that email to open it - this is the one of the most wired settings I've seen. Many customers have responded that there is no attached invoice. I have to explain every customers how to open the invoice - it doesn't save time or bring any convenience. The words "Confirm Received Document" doesn't work because customers don't see any attached doc or received any, so they don't want to confirm. This means, they don't have the invoice and I have to send in later date again. It should be more like, click here if you want to open the invoice or just visually show the attached invoice. Then, they'll do the rest.
    3. Sending invoices only one at a time instead of sending them all at once.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Ayushi from EM

    August 2017

    Broad range of functions. Highly recommend.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It offers so many functions. You can manage accounting, payroll, budgeting, tax all with just one application.

    Cons

    Customer support needs more improvement. Bugs should be fixed quickly and the application should offer more help features.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • John from Hedley & Bennett Inc.

    Number of employees: 11-50 employees

    April 2017

    Best Online ERP Deal

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A truly functional online ERP at an incredibly low cost. Too many apps that claim to be ERP, but lack the integrated functionality and end-to-end revenue & cost tracking. Customer support is exceptional.

    Pros

    The level of integration. This is a true ERP with the data and logic flow to get end-to-end cost tracking and tie that back to the revenue. Ability to use sales and forecast order to schedule demand, material requirements, capacity, through put and productivity.

    Cons

    Native format of menus takes getting used to. Setting up user menu preferences overcomes this. User menus can be set in a work flow style.
    There is a lot of sophistication behind the entry menus. Definitely want to get (1) customer support to understand full potential, and (2) read online documentation.

    Review Source: Capterra
  • Steve from SM squared llc

    Number of employees: 2-10 employees

    April 2017

    Great system for SMB

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great TCO and good imvestment for a smb business with no book keeping tool. Much better have it if you are a pos bases shop such as a laundry shop or pizza restaurants. Try free month trial.

    Pros

    Value for money and TCO over the usage.

    Cons

    Better to maintain data consistency

    Review Source: Capterra
  • Alberto from 210 Foods

    March 2017

    Ecount ERP the best ERP!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to use, great customer support, very functional, very good price. The setup was really easy to do and the end user interface is very simple to use. Use it!! you will not regret.

    Review Source: Capterra
  • John from Adarn Inc.

    Number of employees: 11-50 employees

    March 2017

    EcountERP is our choice after years of searching of ERP services

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As a eCommerce company with about 40 staffs, we have used other ERP or accounting softwares, including different Quickbooks desktop and online versions. We are now happy with EcountERP after 3 years. EcountERP is still evolving and more features are added from time to time. We just hope we can learn fast and catch up with the new features, especially the API feature they just introduced recently. I recommend EcountERP. I think you won't regret in spending the time to try it out

    Pros

    1. Fast Speed. It is way faster than Quickbooks Online version, especially for multinational access.
    2. Customization. The tons of customization possibility gives you lots of flexibility.
    3. Affordability. They do not charge per user base. It is a huge saving for a small company.

    Cons

    1. They are not 100% compatible with bar code printer.
    2. Hope they can have those most popular report pre-configured.

    Review Source: Capterra
  • Ildefonso from El Super Leon Ponchin Snacks, Inc.

    March 2017

    Good Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This software is very good, it is very customizable, and has the ability of being on the go. It can be a little robust while setting up but after all the information is ready in the system. The only downside is the need for internet connection, if you are in a place with incosistent internet connection can be problematic to work with.

    Review Source: Capterra
  • Iris from Upscale St. Nick

    March 2017

    They can do what no one else can or will do!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ecount ERP has made all the difference for us. We had very specific inventory management needs as a small cottage industry business. While other companies said they could not help us, Ecount ERP not only figured out how to meet our bar-coding and inventory requirements but they gave one-on-one support and even created training videos for us. In addition, their prices are affordable for even the smallest of companies. Their software is powerful, option rich and comes with the best of customer service. We highly recommend them!

    Pros

    Many options and versatility for different applications.

    Cons

    The learning curve is a bit steep but it does come with great customer service.

    Review Source: Capterra
  • Cara from 47Hops

    Number of employees: 2-10 employees

    March 2017

    Amazing Customer Support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    From day one we have received exceptional customer service. Anytime we have a question, we get a solution very quickly!

    Pros

    Easy to use and navigate.

    Cons

    I'd like to be able to have the system auto calculate more that one price, under the sales orders section.

    Review Source: Capterra
  • Antonino from BioekuiliberLLC

    Number of employees: 1 employee

    March 2017

    March 2017 review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Software is reliable and easy to use. Mobile app should allow for portrait mode. A darker CSS should be available for long term use of software. Also, the connection ability to other apps like my own CRM should be readily available. In this modern IT age, automatic connectivity between different applications is a must. To start with, the Customer/Vendor page should have separate pages: one for customer and one for vendor so that Ecount could connect easily with CRM applications where customer is handled separately from vendor. Regards

    Pros

    clarity and easy of use, reliability

    Cons

    CRM is raw, needs more functionality for real time chats between staff members, projects needs more elaborate functionality

    Review Source: Capterra
  • Jennifer from Staples Business Advantage

    March 2017

    Five Stars But...

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I am glad that I found your software (program). My only complaint is that the email that is sent every morning that is an inventory update, does not send me an update on all of my items that I have in the system for each individual location. It only sends a up to 1000. I have requested that this be changed, as I require a report for each individual location to be sent to me when an item reaches the safety stock minimum and not just for the same 1000 items every day.

    Review Source: Capterra
  • Ashley from Premier Parts

    March 2017

    Great for the value

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    ECOUNT has provided us with a robust ERP system while we are growing our business. Although there are some things it cannot do that would be helpful for us, overall it has allowed us to track our inventory, quality control, orders, and sales better than we had been doing previously. I'd love to see some functionality improvements related to returns, cost per item rather than cost averaging, more capability to auto fill or pull data from other areas to complete forms, and better APIs for integration with software. ECOUNT provides a lot of flexibility in terms of setting up users, templates, and input screens which is fantastic. The customer service is spot on and we have never had an issue getting in touch or having questions answered! Fantastic value for the money - would put 7 stars there if I could.

    Review Source: Capterra
  • Amar from Bali designs inc

    Number of employees: 11-50 employees

    March 2017

    Great software but less user friendly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very nice software great value for money. But less user friendly. Need a lot of computer knowledge and skill to operate it.

    Pros

    Complete business solution.

    Cons

    Less user friendly.

    Review Source: Capterra
  • Daniel from Traftor

    Number of employees: 51-200 employees

    March 2017

    Best value for Money for ERP for small and midsize companies

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is from my long experience, the best ERP one can expect for just a single monthly payment of $$ USD We use it for our company in China and it is a breeze. Multilingual, security, 24/7 access, usable even with low internet speed. Of course features & functionality might not match the top ERP around, but the cost difference is so huge, that you quickly learn to optimize the use of Ecount ERP. Online support via skype or the phone works well. And it is FREE! For difficult cases, they will escalate to right person. This did concern for us, tax settings for China book keeping, or use of advanced features. You will need a consultant for installation if you are not familiar with ERP since Ecount ERP will not charge you with 50 to 100 days for installation as other top ERP proposed to us. If you consider as your first ERP or moving from existing ERP, Ecount should do the job. To improve: In project management, templates are missing. Therefore we do not use it CRM features are poor, we do not use it either.

    Pros

    Value for money.
    It does the job for a manufacturing company based in China with advanced assembly BOM.
    Available even with low internet speed.

    Cons

    Project management and CRM features are poor. But it is not the most important for an ERP

    Review Source: Capterra
  • john from IN A BOX INC.

    September 2016

    your cs team has been super helpful and very kind

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been working with Jon and recently Kenny. They are super great and very kind and very knowledgeable. Ecounterp is so lucky to have them. Good luck!

    Review Source: Capterra
  • Monica from Monra

    September 2016

    Great Customer Service!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I was going doing some research into the different ERP and it was hard to find one that adapt to our tax regulations, but Ecount has it! It doesn´t matter what you want to do, Ecount finds the way to ease your problem. Actually, is not the program but the CUSTOMER SERVICE that they have. They are super polite, nice and willing to help.

    Pros

    It adapts to all your needs, have a lot of different functionalities. The customer services is the best and their support!

    Review Source: Capterra
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