Our company was using JD Edwards 9.1, and although this ERP did capture usage of materials, it was driven by only manual impute of consumables. With the addition of eTurns, our company was able to provide our 75 technicians with the ability to scan items in and out of our vehicles. This provided our purchasing team with real time, accurate consumption. Furthermore, this allowed us the ability to carry less items on the trucks and lowered our cost of goods carried in doing so. We reduced this average cost on truck from $20K, to $14K, while maintaining the same service levels to our customers. We also gained the ability for automate the managing of our ROP's, and ROQ's. The software managed our replenishment effectively to the point we were able to reduce out procurement staff from 8 reps to 3, moving them into other strategic roles. Our finance team also benefited from the real time reporting modules, allowing them a real time cost analysis of the consumed goods.

Light weight software, customizable, Very small learning curve, Great customer support, Detailed reporting

Some modules are only available on the website, or PDA.

I'm overseeing a lot of vendor managed inventory for our biggest customer so I place orders multipler times a week, I add inventory, manage the amount of inventory, etc. I also helped setup the entire system for our customer and it's been great.

Eturns makes my job incredibly easy. All facets of it are simple and easy to use. Easy to reorder material for the customer, easy to add new items, remove items, and it was easy to get it setup! And the customer is insanely happy with the results.

Nothing that I can complain about. There are glitches every now and then but they always seem to get fixed in a timely manner.

The ability to track material in real time

Overall the system is slow and lags a lot which can lead to rework

The Eturns Trackstock Apple App is what I use most regularly. I like the ease of use. If you are familiar with Apple IOS it is very user friendly. Icons and options available are very self explanatory within the app. Eturns online offers many different customizable options and customized reporting that has proven very beneficial for inventory management. Their support is very friendly and willing to help you every step of the way.

With our extensively large inventory it can get bogged down when searching for particular items and this can make certain tasks take a lengthy amount of time. I have been told that Eturns will be making some adjustments to servers that should help the speed in the near future.

eTurns has allowed the company to systematically standardize daily sales transactions. The automated EDI process has reduced the labor hours and transaction frequency that would normal be allocated to inventory management of programs. The reporting capabilities allow Gexpro Services to provide additional value adds to our customer by identifying trends and predicting future projects needs. eTurns has a plethora of features and solutions that Gexpro Services as an end user, has yet to fully maximize. My experience with the eTurns has been extremely positive.

Reporting capabilities Ability to manage customer owned inventory Label design feature Both the pull and order functions remove the internal manual entry process

The inability to mitigate duplicate scanning across all functions (orders/pulls/requisitions/work orders)

We used eturns to maintain an offshore customers inventory with sight from both sides which worked flawlessly.

The software was relatively easy to use and provided a user friendly dash board.

The system needs "updated" better looking interface would be great.

In the past, I spent at least two hours a day personally counting materials for the next day's jobs. With eTurns it only takes me 5 minutes every two weeks -- it gives me data on usage, quantity on hand, min/max levels and much more.

The eTurns interface is self- explanatory in terms of the layout -- I like the ease of use after setup.

Has a wide range of uses, and can confuse someone.

Nefco is just starting to commercialize the product but this software should increase our business and keep our competition out through inventory management.

The ability to bill material against multiple jobs thorugh use of work orders The scan feature and bar code functions are premier and easy to setup. The platform is customizable to any user level and the ability to take out unneeded information is key

I wish a master control could be used to set the views (gears - options ) for views. When building many users to a stockroom, it takes a good amount of time to individually go in and customize views.

Keeping track of materials and not buying more materials than needed.

I like the ease of access and the mobile app. Also does a Great job of tracking On hand quantities.

I think the counts are a little bit hard to understand.

I

I love the ability to keep track of inventory and see who is using what when.

It is a little difficult to learn but once you understand it, it works great.

Gives great visual and control of our warehouse

The capability to breakdown data into a granular level.

Software is slow. takes a log time transitioning between pages

We handle Vendor managed inventory for one of our largest customers. Eturns has allowed us to provide a service to our customer by stocking inventory at their facility and keeping track of it with Eturns. This service, with Eturns capabilities, allow us to stock and sell more product for this customer. It also makes it easy to bill them weekly for material used and facilitate replenishment of material in a timely manner.

We use mobile app to scan material weekly. I love the the system will use those counts to determine how much material has been used, what needs to be replenished, and the availability of reports for usage and frequency of orders.

There is a ton of capability and it can be difficult at first to figure out the best ways to utilize Eturns for best results. Not the most intuitive, but once you learn what to use and how to navigate it is much easier to use day to day or week to week.

Eturns has always been very responsive and helpful in answering any questions about the software

Easy to use, very detail oriented, CUSTOMIZABLE is a big plus!!!

Mobile App could use a few updates, but web platform is solid

The capacity this tool has opened up for me is immeasurable. What once was a tedious and manual process is now simple scan and send.

eTurns is a great tool to streamline our inventory management. It allows for simple and accurate replenishment, optimizing our customer service offering to our customers. It's versatility and customization capabilities accommodate our complex service offering.

I've had no negative experiences. When we wanted it to do something it didn't have functionality for, the technical team re-engineered it from the back end to suffice our needs.

The Software is very accurate and responsive. It has made a significant difference in our business.

The reports could be more user friendly