Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.0 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Pros
"Easy to use, very detail oriented, CUSTOMIZABLE is a big plus!!!"
"It works. The team is great when we needed modification or technical assistance. Allows at a reasonable price abilities that hard to find."
"The concepts are simple and the staff is very helpful to implement."
Cons
"Mobile App could use a few updates, but web platform is solid"
"It does take a little getting used to but I feel like it did not take very long."
"The system needs "updated" better looking interface would be great. "
eTurns Reviews
Filter by:
February 2019

Carlos from Service America Enterprise, Inc.
Company Size: 51-200 employees
Industry: Facilities Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2019
Fast, and easy
Our company was using JD Edwards 9.1, and although this ERP did capture usage of materials, it was driven by only manual impute of consumables. With the addition of eTurns, our company was able to provide our 75 technicians with the ability to scan items in and out of our vehicles. This provided our purchasing team with real time, accurate consumption. Furthermore, this allowed us the ability to carry less items on the trucks and lowered our cost of goods carried in doing so. We reduced this average cost on truck from $20K, to $14K, while maintaining the same service levels to our customers. We also gained the ability for automate the managing of our ROP's, and ROQ's. The software managed our replenishment effectively to the point we were able to reduce out procurement staff from 8 reps to 3, moving them into other strategic roles. Our finance team also benefited from the real time reporting modules, allowing them a real time cost analysis of the consumed goods.
Pros
Light weight software, customizable, Very small learning curve, Great customer support, Detailed reporting
Cons
Some modules are only available on the website, or PDA.

Response from eTurns
Replied March 2019
Dear Carlos, thank you for your review of TrackStock and how it helped Service America to vastly reduce its cost of service. Having you call out specifically our "Great customer support" is also gratifying as we strive very hard to provide this differentiation. With regard to some modules only being available on the web or the PDA, we made the strategic decision early last year to providing all modules on both Smartphones as these devices seem to be the predominant choice for users. We look forward to your continued input on our capabilities. Thank you. eTurns management
August 2019
Renee from TTI Inc.
Company Size: 5,001-10,000 employees
Industry: Warehousing
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
4.0
August 2019
Love the Eturns Trackstock App for Apple
Pros
The Eturns Trackstock Apple App is what I use most regularly. I like the ease of use. If you are familiar with Apple IOS it is very user friendly. Icons and options available are very self explanatory within the app. Eturns online offers many different customizable options and customized reporting that has proven very beneficial for inventory management. Their support is very friendly and willing to help you every step of the way.
Cons
With our extensively large inventory it can get bogged down when searching for particular items and this can make certain tasks take a lengthy amount of time. I have been told that Eturns will be making some adjustments to servers that should help the speed in the near future.
November 2019
James from Staff Electric
Company Size: 501-1,000 employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
3.0
Functionality
3.0
November 2019
eTurns Review
Pros
The ability to track material in real time
Cons
Overall the system is slow and lags a lot which can lead to rework
April 2019
Cory from Gexpro Services
Company Size: 201-500 employees
Industry: Logistics and Supply Chain
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2019
eTurns User Review
eTurns has allowed the company to systematically standardize daily sales transactions. The automated EDI process has reduced the labor hours and transaction frequency that would normal be allocated to inventory management of programs. The reporting capabilities allow Gexpro Services to provide additional value adds to our customer by identifying trends and predicting future projects needs. eTurns has a plethora of features and solutions that Gexpro Services as an end user, has yet to fully maximize. My experience with the eTurns has been extremely positive.
Pros
Reporting capabilities Ability to manage customer owned inventory Label design feature Both the pull and order functions remove the internal manual entry process
Cons
The inability to mitigate duplicate scanning across all functions (orders/pulls/requisitions/work orders)
March 2019
Anonymous
Company Size: 10,000+ employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
March 2019
Eturns usability
We used eturns to maintain an offshore customers inventory with sight from both sides which worked flawlessly.
Pros
The software was relatively easy to use and provided a user friendly dash board.
Cons
The system needs "updated" better looking interface would be great.

Response from eTurns
Replied March 2019
Thank you for your review and input. One of eTurns TrackStock strengths is its configurability without involving developers. As such, TrackStock has a broad array of features targeted to a wide audience. Configuring TrackStock by turning off certain modules, hiding columns of information on any of the transaction grids, using UDFs (User Defined Fields) to further define items and/or transactions to suit your needs, and displaying fewer rather than more transactions all are designed to allow TrackStock to adapt to you, the user, in the most responsive and modern way. We don't believe in "one-size-fits-all" like older applications. The great news is you believe TrackStock is easy to use and has a user friendly Dashboard. Thank you. eTurns management
January 2016
Ignacio from Anixter Inc.
Industry: Logistics and Supply Chain
Time Used: More than 2 years
Ease-of-use
5.0
Customer support
5.0
Functionality
4.5
January 2016
eTurns meets our needs as a customer
Pros
Anixter is a distributor of advanced cabling and we've used eTurns/3 remote stockroom inventory software for over 15 years to help us manage the consigned inventories at our customer accounts. eTurns provides us with a solution that allows us to invoice on consumption, replenish as necessary and use one set of books to reconcile inventory. We are excited to move to eTurns/4 which is a browser-based solution. it is geared to our needs and that's another plus.
Cons
We wish they couldn't sell it to our competitors because it ends up being a good differentiator for us in sales engagements. Due to reasons beyond my control, this used to be the case prior to me joining the team
March 2019
Jimmy from Gexpro Services
Company Size: 1,001-5,000 employees
Industry: Logistics and Supply Chain
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
March 2019
eTurns
The capacity this tool has opened up for me is immeasurable. What once was a tedious and manual process is now simple scan and send.
Pros
eTurns is a great tool to streamline our inventory management. It allows for simple and accurate replenishment, optimizing our customer service offering to our customers. It's versatility and customization capabilities accommodate our complex service offering.
Cons
I've had no negative experiences. When we wanted it to do something it didn't have functionality for, the technical team re-engineered it from the back end to suffice our needs.

Response from eTurns
Replied March 2019
Dear Jimmy, thank you very much for your review of our software and how it has improved your customer service offering to your customers. Versatility and customization are very nice complements to what we have designed, all with the focus on helping you create a moat around your customers to prevent your competition from taking your business. Your additional complement on how we were responsive in providing a re-engineered solution to your needs, when our original product did not provide what was required, was another fantastic complement. Thank you. very much eTurns management
January 2018
Jeremy from The Nefco Corpration
Company Size: 201-500 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
January 2018
Professional, quick response and Ron was always available to guide through process getting started
Nefco is just starting to commercialize the product but this software should increase our business and keep our competition out through inventory management.
Pros
The ability to bill material against multiple jobs thorugh use of work orders The scan feature and bar code functions are premier and easy to setup. The platform is customizable to any user level and the ability to take out unneeded information is key
Cons
I wish a master control could be used to set the views (gears - options ) for views. When building many users to a stockroom, it takes a good amount of time to individually go in and customize views.

Response from eTurns
Replied March 2019
Dear Jeremy, thank you very much for your review and specific comment about how "premier" our "scan feature" is and how easy it is to setup. That is music to our ears as developers of inventory management at the Point-of-Use. Your follow-on comment about how beneficial it would be to have a template to use to add new customers and users with a given set of permissions and page views as you grow is a spot on request. We are currently in development of that very capability as we believe it will be widely acclaimed and used. Thank you for your support. eTurns management
March 2019
Anonymous
Company Size: 2-10 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
eTurns review
I really like how easy the app is to use. When I am stocking items it makes my job a lot easier. I don't have to write down items or mess with paperwork.
Pros
Very easy to use. The app is very user friendly and I like how quickly the order go through. It's also very easy to change the location of items.
Cons
Least favorite is the fact that some of the locations weren't listed in the right location. It may be our fault but like I said above the items were easy to fix.

Response from eTurns
Replied March 2019
Dear reviewer: Thank you for your review. We really appreciate it. If you would be willing to contact us on the Contact us page on our website to tell us more specifics on "some of the locations weren't listed in the right location, I'm sure we either can show you how to do it or fix it so it is possible for you to do it. Thank you very much. eTurns management
August 2019

Darren from Jerry's Plumbing Specialties
Company Size: 2-10 employees
Industry: Wholesale
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2019
Great Product to Help with Vendor Managed Inventory
I
Pros
I love the ability to keep track of inventory and see who is using what when.
Cons
It is a little difficult to learn but once you understand it, it works great.

Response from eTurns
Replied October 2019
Hello, Darren. Thank you for you comments and review. Your input is very helpful for the improvement of TrackStock. If you have any suggestions on how to make it easier to learn, we would appreciate it. Thank you. Rock Rockwell: CEO
March 2019
Zachary from Gexpro Services
Company Size: 5,001-10,000 employees
Industry: Airlines/Aviation
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
eTURNS
Gives great visual and control of our warehouse
Pros
The capability to breakdown data into a granular level.
Cons
Software is slow. takes a log time transitioning between pages

Response from eTurns
Replied March 2019
Dear Zach. We noticed this slowness too. It is partly driven by our growth. Consequently, we are implementing the following changes: 1) we are quadrupling the size of our database server on AWS, 2) we have switched to Windows SQL server 2017 Enterprise, which will also increase the security of your data, 3) we have moved all of the reporting workload to our Always-on database mirrored server, since all transactions have been instantaneously created there also, and finally 4) we have a Data Base Administrator continuously looking for the slower responding pages to improve response times. We appreciate your input. Please continually provide it on any topic either directly via email to us or through the Contact us page on our Web site. eTurns management
August 2019
Tim from REXEL
Company Size: 10,000+ employees
Industry: Retail
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2019
Personal Experience with Eturns
We handle Vendor managed inventory for one of our largest customers. Eturns has allowed us to provide a service to our customer by stocking inventory at their facility and keeping track of it with Eturns. This service, with Eturns capabilities, allow us to stock and sell more product for this customer. It also makes it easy to bill them weekly for material used and facilitate replenishment of material in a timely manner.
Pros
We use mobile app to scan material weekly. I love the the system will use those counts to determine how much material has been used, what needs to be replenished, and the availability of reports for usage and frequency of orders.
Cons
There is a ton of capability and it can be difficult at first to figure out the best ways to utilize Eturns for best results. Not the most intuitive, but once you learn what to use and how to navigate it is much easier to use day to day or week to week.

Response from eTurns
Replied October 2019
Hello, Tim. Thank you very much for your review and comments. They are very helpful. Do you have any suggestions to make it more intuitive or how to help new users "figure it out"? Would appreciate the input. Thanks. Rock Rockwell: CEO
September 2019
Steven from Anixter
Company Size: 5,001-10,000 employees
Industry: Electrical/Electronic Manufacturing
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
Great Product Management Program
Eturns has always been very responsive and helpful in answering any questions about the software
Pros
Easy to use, very detail oriented, CUSTOMIZABLE is a big plus!!!
Cons
Mobile App could use a few updates, but web platform is solid

Response from eTurns
Replied October 2019
Hello, Steven. Thank you for your comments and review. We constantly strive to deliver the industry leader in functionality and ease-of-use. Industry leading customer support is also a hallmark. The mobile app is constantly being updated, roughly once a month. If there are some specific features you would like in the mobile app, please let us know. Thank you. Rock Rockwell: CEO
September 2019
MARTIN from GRAYBAR ELECTRIC
Company Size: 5,001-10,000 employees
Industry: Electrical/Electronic Manufacturing
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
E Turns Success
Pros
The Software is very accurate and responsive. It has made a significant difference in our business.
Cons
The reports could be more user friendly

Response from eTurns
Replied October 2019
Dear Martin: Thank you for your review and comments. Accuracy and responsiveness are 2 key metrics we constantly monitor and work to improve. User friendly reports are also important. To that point, we have just completed our second certification of SOC II type 2 compliance for security and availability. Thank you for being a customer. Rock Rockwell: CEO
January 2018
Scott from Wolf Creek Company
Company Size: 51-200 employees
Industry: Construction
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2018
eTurns is a good program and professionally supported.
A tool that did our job. A job that brought good value to our customers.
Pros
It works. The team is great when we needed modification or technical assistance. Allows at a reasonable price abilities that hard to find.
Cons
We only needed a few of the extensive choice of functions. Added some overhead that is just in the way.

Response from eTurns
Replied March 2019
Dear Scott, thank you for your review and thank you for pointing out some of the specific features that benefited Wolf Creek. Combined with complementing our great team and a product at a reasonable price, we are glad that we can provide this kind of value add solution to distributors like you. Thank you. eTurns management
September 2019
Ryan from Gexpro Services
Company Size: 10,000+ employees
Industry: Defense & Space
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
September 2019
Great product...great company
Overall I wish I had this application for the previous warehouse I was in. The company is always looking for ways to innovate and make better an already solid and easy to use tool for my business.
Pros
Being able to easily use it on my mobile device.
Cons
There is an occasional overlapping of text after scanning a barcode.

Response from eTurns
Replied October 2019
Dear Ryan: thank you for your review and comments. They are appreciated and drive us to continuously improve TrackStock's capabilities. We are glad your company uses it to innovate. Hopefully, there is a goodly bit of productivity that comes along for the ride. Thank you. Rock Rockwell: CEO
March 2019
Sheila from Gexpro
Company Size: 10,000+ employees
Industry: Semiconductors
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
3.0
Customer support
5.0
Functionality
3.0
March 2019
E-Turns review
Overall has been good.
Pros
orders can be loaded into the system and approved automatically so it is ready to go in our ERP system
Cons
the uploading of new parts took a while. and it was not always friendly. I feel like the format changes every time I need to upload mass number of parts.

Response from eTurns
Replied March 2019
Dear Sheila: Thank you for your review. We really appreciate it. Uploading thousands of items at a time can take some time as the system must make sure it sets up each item correctly which can also trigger other transactions, making your inventory management responsibility easier and more productive. Possibly one of the reasons you believe the format changes too frequently is because we were changing it to accommodate more and more automated functionality during any of your company's massive item imports. We would enjoy and appreciate hearing if your more recent imports are now both more smooth and quicker if you would respond at your convenience to our Contact us Page on our web site. Thank you. eTurns management
September 2019
Kayla from Graybar
Company Size: 51-200 employees
Industry: Electrical/Electronic Manufacturing
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
September 2019
daily user
Pros
It is accurate and can help any company reach all inventory goals, big or small. It is also very functional from your mobile device and computer.
Cons
It often crashes daily, so I would have to reset my data before I was able to complete a work order. It may be my internet access but that would be something to improve on bad service locations.

Response from eTurns
Replied October 2019
Dear Kayla: Thank you for your review and comments. "Big and small" is exactly how i would describe our customers' customers. I have asked several people to contact you directly to discuss your "crashes" comment. We think it is related to your Wi-Fi network, but want to make sure. Please let me know the reliability has improved? Thanks. Rock Rockwell: CEO
January 2018
Armando from One Button
Company Size: 11-50 employees
Industry: Consumer Electronics
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2018
Ease of use and great support team!
Time saving project tracking and expenses, tools tracking
Pros
Serial number tracking abilities, flexibility on modules and customization on fields. Customer support is amazing.

Response from eTurns
Replied March 2019
Dear Armando. Thank you very much for your review of eTurns TrackStock, our solution, and our customer support. It is one thing to have a great product, but any great product must be accompanied by fabulous customer support. The fact that you took the time to highlight eTurns customer support is very meaningful to all of us here at eTurns. With great customer support, the product can have some issues that, working together, can be solved. This is clearly how you feel about the One Button and eTurns relationship. We greatly appreciate it. Thank you. eTurns management
March 2019
Ryan from Gexpro Services
Company Size: 1,001-5,000 employees
Industry: Aviation & Aerospace
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
March 2019
Wish i had eTurns sooner
Pros
Ease of use and the ability to use my mobile device.
Cons
I don't have a con to list here. The software delivers.

Response from eTurns
Replied March 2019
Dear Ryan, thank you very much for your input and review of TrackStock. Hearing from you that it is easy to use and that you do not have a con to list is, frankly, music to our ears. That is our design point and we delivered for you. Please do not hesitate to contact us using the Contact us form on our website if you determine you could benefit from adding an enhancement to the solution. eTurns management
December 2019
Don from Graybar
Company Size: 1,001-5,000 employees
Industry: Electrical/Electronic Manufacturing
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
December 2019
Great Inventory Software, Not without its faults Though
Overall it has been a pleasant experience with E-Turns.
Pros
It is very good at keeping track of inventory and integrating with our in house software.
Cons
The website runs very very slowly. Load times are longer than ideal.
September 2019
Jeremy from Humana
Company Size: 10,000+ employees
Industry: Information Technology and Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
September 2019
Why eTurns?
It's been great. We now have the ability to streamline our ordering, tracking, and replenishment process.
Pros
It's User-Friendly, has Easy Navigation, an Accessible Platform, is Versatile, and offers Exceptional Customer Service.
Cons
The Transfer option. I feel like it's too convoluted.

Response from eTurns
Replied October 2019
Dear Jeremy: thank you so much for your comments and review. Your list of compliments is greatly appreciated. Now, can you tell me more specifically what is "too convoluted" with the Transfer module? That would be wonderfully appreciated. rock@eturns.com Thank you. Rock Rockwell: CEO
December 2019
Jacob from Pyramid Consulting Inc.
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
5.0
December 2019
Good for Business
Pros
Easy to see what is in stock and to reorder stock. Once you are familiar with the interface the ease of use is great.The ability to use on mobile phone is great and has help us reduce unaccounted for items.
Cons
It does take a little getting used to but I feel like it did not take very long.
February 2020
Joshua from Iddings Electric
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2020
Great Software for any size Company
We are able to track and charge for all inventory used. We are also able to keep better track o stock levels.
Pros
Total Inventory Control. Total user control and lock down for other users.
Cons
There isn't anything that I have come by that e-Turns doesn't have a solution for. N/A. Lots of user control throughout.
April 2018
Gregorio from SIMNSA
Company Size: 201-500 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Customer support
5.0
Functionality
3.0
April 2018
It is a program that in a simple way allows you to take your inventory and shipments flow control.
It is a very good product that allows to adapt to the needs of the business.
Pros
Inventory control in a simple and practical way, it is simple but robust at the same time, it is a very easy program that gives great results.
Cons
The configuration part at the beginning is somewhat complex but once defined the system works very well.
January 2020
Albert from WHITLOCK
Company Size: 501-1,000 employees
Industry: Business Supplies and Equipment
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
4.0
Functionality
4.0
January 2020
eTurns Review
Pros
Being able to use "wild card" look-up...
Cons
No hard copy training manual locally, basic training only
February 2020
Wade from Gaylor Electric
Company Size: 1,001-5,000 employees
Industry: Electrical/Electronic Manufacturing
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
February 2020
eTurns Review
Overall, my experience with eTurns has been very good and I can see myself using this for years to come.
Pros
What I like most is that everything is easily tracked with eTurns and it helps keep everything on the shelves very organized.
Cons
What I like least is that at times it take a little while to load whenever you go to the "Inventory" section and then press the "Item" button.
March 2019
Maggie from GEXPRO SERVICES
Company Size: 11-50 employees
Industry: Semiconductors
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
eTurns Review
Pros
It was easy to set up parts on eTurns for my customers. It was easy to acknowledge my customers scans,
Cons
I did not like how the software would take an hour after we acknowledged their scans to be in our system.

Response from eTurns
Replied March 2019
Dear Maggie, thank you for your review of eTurns TrackStock and how it helps you easily manage your customer's material. Please let us know either thru direct email, phone, or our contact page on the website if you are still experiencing this 1 hour time between your scanning and seeing the transactions in your ERP system. This length of time is 30 to 45 minutes longer than we are currently experiencing. Of course, there are multiple systems involved between TrackStock and your ERP, so each can add to the total time required. We look forward to your input on this timing, Maggie. Thank you. eTurns management
March 2020
Jeff from Allo Communications
Company Size: 501-1,000 employees
Industry: Telecommunications
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
March 2020
Use of eTurns
When it works, it is a good ordering tool
Pros
How simple it is to use and the look and way it is layed out seems to be fine.
Cons
Every time their is an update, an error message pops up, and it will be random different errors preventing the user to complete an order. This has been happening while using an Android phone.
October 2019
Nathan from GRAYBAR
Company Size: 5,001-10,000 employees
Industry: Telecommunications
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
October 2019
Eturns Review
Inventory counts in a customer warehouse
Pros
The ease of use and the ease of training.
Cons
It is slow to load and some functions can be cumbersome
September 2019
Brandon from qual-pro
Company Size: 201-500 employees
Industry: Warehousing
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
eTurns review
Pros
it is easy to use and easy to get help with.
Cons
i do not have any thing i dislike about this.

Response from eTurns
Replied October 2019
Dear Brandon: thank you very much for your review and comments. With no suggestions for improvements, we could just sit back and rest on your comments. in fact, we are constantly making it easier and easier to use. We appreciate your business. Thanks. Rock Rockwell: CEO
February 2016
Autrie from Gexpro Services
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
February 2016
eTurns has managed our customers' stockroom inventory successfully for 10 years
Gexpro Services, a world-class distributor, is all about service. Our business model is to provide onsite VMI to our customers. eTurns provides us visibility into our customers' inventories and automates replenishment which reduces our cost-of-sales to a minimum. Because eTurns helps us optimize our customers' inventories and deliver great service levels, our customers reap the benefits of this value-added service. We have used all 4 of their tracking technologies -- iPhone, eVMI sensors, RFID, and scanners and they've all worked well for getting us real-time inventory status and managing that inventory. Their support is definitely a strong point - the team over there is VERY responsive."

Response from eTurns
Replied March 2019
Dear Autrie, thank you very much for the great review. Clearly the most important comment you made was regarding "the team over there" as being most responsive. If a supplier-partner is not responsive to their customer, the relationship falls apart and the value disappears. We enjoy supporting Gexpro Services in all of its challenging needs. eTurns management
August 2019
philip from comtechefdata
Company Size: 501-1,000 employees
Industry: Electrical/Electronic Manufacturing
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
August 2019
great and easy to use
Very easy to keep stock accurate
Pros
the simplicity of it and all the information it has for you
Cons
nothing, overall the system is user friendly and very easy to navigate around
Reasons for Switching to eTurns
The company I deal with did

Response from eTurns
Replied October 2019
Philip, thank you very much for your input. Being very easy to use is one of the highest goals we have. Rock
July 2015
Steve from Dig-Key Electronics
Industry: Electrical/Electronic Manufacturing
Time Used: More than 2 years
Ease-of-use
4.5
Customer support
4.5
Functionality
4.5
July 2015
We have used ETurns for over 5 years and it has performed well for us!
Pros
Ease of use! Ease of data setup and comprehensive reporting. Willingness to customize to fit my business.
Cons
Product is almost ready to go out of the box. Short learning curve!
January 2016
LEE from ARBELL ELECTRONICS
Industry: Electrical/Electronic Manufacturing
Time Used: More than 2 years
Ease-of-use
4.5
Customer support
5.0
Functionality
4.5
January 2016
This has greatly enhanced VMI programs at customers
Pros
Very user friendly and very easy to download info from the system
Cons
All is good. Great support from them. Easy to use product. There is nothing to dislike
January 2019
Socrates from Panos Management
Company Size: 11-50 employees
Industry: Logistics and Supply Chain
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2019
Amazing program - highly recommend for consignment based businesses
Great if you sell your products on consignment or have a random/wide variety of items.
Pros
Very easy to set-up and use from both ends. Our customers were able to learn the system quickly and all loved it. Customer service is quick and helpful.
Cons
Aside from using this with consignment customers and select others during seasonal sample sales, we don't utilize this program much.
April 2016
Dantes from Above Board Electronics
Industry: Logistics and Supply Chain
Time Used: More than 2 years
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
April 2016
Great way to monitor usage
Pros
The concepts are simple and the staff is very helpful to implement.
Cons
I would like to have seen more ways to collaborate data, an API, import/exporting methods.
August 2019
Bret from Graybar Electric
Company Size: 5,001-10,000 employees
Industry: Warehousing
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
August 2019
Great Software
My overall experience has been fantastic! Quick to learn, and there's so much to be done with it I feel like I am just getting started.
Pros
The ease of adding new products, and tracking the use of everything as well.
Cons
It's a little clunky at times, and slow moving.

Response from eTurns
Replied October 2019
Dear Bret: Thank you for your comments. If you have a moment, I would appreciate knowing both 1) where you think the software is clunky and 2) what you were/are doing that it is slow. We continuously work on both topics, so your input is valuable. Thanks. Rock Rockwell: CEO
January 2017
Brian from Newman Associates, LLC
Company Size: 11-50 employees
Industry: Logistics and Supply Chain
Time Used: Less than 6 months
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
January 2017
NEWMAN E-TURNS
The product is very good. A Little bit cumbersome at the start, but once the kinks were ironed out by the customer service representative works well.
Pros
Tracking the consignment inventory is all done electronically, which is a very nice feature.
Cons
Setting up new parts after initial set-up is a little confusing at first and you need some kind of a "cheat sheet" every time you want to add an item.
October 2017
Alexander from Pereira Electric
Company Size: 51-200 employees
Time Used: Less than 6 months
Review Source
Ease-of-use
5.0
Functionality
4.0
October 2017
Enjoyed the ease of use
Great for startups, and for businesses that are stuck doing manual inventory. I can't stress the ease of use.
Pros
Web based solution that provides access to everything that we need, when we need it. Multiple users at no cost, and the ability to control what they see or do with the software.
Cons
We haven't found any at the moment. Perhaps some minor UI adjustments, but again nothing that would be a deal breaker.
December 2019
Francis from Network Operations/DIT/UMD
Company Size: 201-500 employees
Industry: Warehousing
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
Warehouse Inventory Tracking Essential
The problems that we solve is that staff will have better options as to know what, where, and how many pieces of inventory is available. It will be a very efficient and valuable tool.
Pros
Easy to Track, Follow, distribute and return inventory
Cons
I think I need to use it more to know what I don't like, but I will send feedbace pertaining to negatives as I use it more.
February 2016
Alex from Electrical Wholesale Supply Co., Inc.
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
February 2016
eTurns - Customer RIM system
The eTurns system is mostly intuitive to use. The amount of time required for training has been minimal for our internal personnel as well as our customers, who are the end users. The ability to access the system on the web allows us and our customers nearly unlimited options to access the system, provide reports, and to trouble shoot system or user issues. The support, from the initial start-up and follow up to operational issues has been very good. The staff of eTurns have been very responsive to our needs and support of the site. They have all been engaged in their support of their system which allows us to better support our customers. There is a feeling a TEAM in our relationship.
February 2021
Jesse from Fiserv
Company Size: 10,000+ employees
Industry: Telecommunications
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
February 2021
Inconsistent
Don't like it
Pros
Not needing to use Excel anymore. Also the ability to use scan
Cons
To many windows, to many inconsistent features among window. Lack of support. Was not implemented constantly among multiple sites
September 2019
Drake from World Wide Technology
Company Size: 1,001-5,000 employees
Industry: Telecommunications
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Customer support
4.0
Functionality
3.0
September 2019
E turns works well
I feel like this is a great step forward in consumables database.
Pros
E-turns is easy to use and works well. I like the historical features
Cons
The biggest problem with eturns is that the spreadsheets it downloads are almost unusable without heavy modification
April 2012
Steve from Digi-Key Corp.
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
April 2012
Using ETurns to manage inventory in a consigned environment
We have standardized on the ETurns software to manage out consignment inventories in the field. We feel the ease of use and it flexibility provide us with the tools to satisfy our customer needs as well as balancing our internal systems and audit requirements.
Pros
The ETurns product is easy to use and adapted well to our system. It allows us to manage inventory in multiple scenarios. This flexibility fits well with the many disparate customer systems we encounter.
Cons
Like any new software, it takes a bit to understand the ins and out of using it. It was not a long period before we were up and running
December 2019
Nicholas from Ericsson
Company Size: 10,000+ employees
Industry: Wireless
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
December 2019
Overall I think this is a good product
Pros
I like how you can easily and quickly replenish your Warehouse or truck stock.
Cons
Not much I didn't like with e turns. It just didn't work out with each individual crew trying to play some receive orders when we are always traveling on the road.
February 2016
Ben from TTI
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
February 2016
eTurns/3 is solid package we've used to manage the consigned inventories at our customer accounts.
eTurns allows us to invoice on consumption, replenish as necessary and use one set of books to reconcile inventory. eTurns helps maintain control of consigned inventory. eTurns provides a very smooth way to track exactly what the customer used and needs to pay for. Without it, we would have a lot more confusion and negotiations with customers. While eTurns/3 offers diverse functionality it is client based software versus browser based. The new eTurns/4 platform (launched in 2015) is browser-based and offers users the same diversity of scanning options as well as additional functionality.
December 2019
Natalie from Henny Penny
Company Size: 501-1,000 employees
Industry: Electrical/Electronic Manufacturing
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
Functionality
4.0
December 2019
New User
Pros
Once you get used to it, it's very user-friendly.
Cons
At first it was very overwhelming because there are so many fields offered. Also, the login times out way too quick.
January 2017
Brittany from Morse Group
Company Size: 1,001-5,000 employees
Industry: Industrial Automation
Time Used: Less than 6 months
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2017
Review
It has been very easy to use! If I ever have any questions customer service is there to help me out right away!
Pros
Easy to use!
Cons
Goes down on occasion and have to redownload the software.
August 2019
Linh from Rexel
Company Size: 1,001-5,000 employees
Industry: Electrical/Electronic Manufacturing
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2019
eTurns Inventory Solutions
I think it's a great solution for inventory management but wish it was easier to use.
Pros
It is a very robust tool which is awesome if you need lots of reporting.
Cons
It's not the most user friendly but the customer service is great.
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