--- title: "inFlow Inventory Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of inFlow Inventory. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if inFlow Inventory is a good fit for you!" source_url: "https://www.softwareadvice.com/inventory-management/inflow-inventory-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Inventory Management Software](https://www.softwareadvice.com/inventory-management/) / [inFlow Inventory](https://www.softwareadvice.com/scm/inflow-inventory-profile/) / inFlow Inventory Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/scm/inflow-inventory-profile/) Reviews [Alternatives](https://www.softwareadvice.com/scm/inflow-inventory-profile/alternatives/) # inFlow Inventory User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 504 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.6/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 321 reviews (64%) - 4 stars: 158 reviews (31%) - 3 stars: 21 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 4 reviews (1%) ### Most mentioned pros - The reports are also handy for cost and stock level reporting - The Reporting is amazing and the ability to customize fields is key to our ability to utilize INFLOW in the most efficient way for our Company. - Inflow boasts unique features like the Showroom app, allowing you to create a visually appealing online storefront, and customizable reports providing valuable insights into your business. ### Most mentioned cons - This might be a problem with QuickBooks more than Inflow, but the integration between the two is hopeless. - The format for invoices is not helpful in the that the total amount sometimes the the last digit gets wrapped to the next row. - I cannot figure out how to make an inventory report that excludes items with zero inventory on hand. ## inFlow Inventory customer reviews Showing reviews 1-25 of 504 (page 1). ### No longer for the small business - Overall rating: 1/5 - Reviewer: harry m. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros InFlow was a great program originally for smaller companies and was a great way to manage inventory and create a professional looking Inventory Management System. #### Cons No support even though purchased the program at full price when they were small. They have left the little guy behind unfortunately and now it is too expensive and only for big guys. --- ### Review from Eastside Exterminators - Overall rating: 5/5 - Reviewer: louis m. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered Overall it has been an awesome experience. I was sold from the beginning. [sensitive content hidden] to get our inventory imported and get our custom fields setup, it was clear that the support was awesome. We have been with inflow since 2018 and I have recommended inflow to some of our sister companies across the country. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Technical support is quick to respond and communicates clearly. User interface on the desktop version is very clear and easy to use. Showroom access helps efficiency. #### Cons Having to pay for increments of 5 user subscriptions at a time. Meaning that one person needing to be added will cost you adding 5, leaving 4 licenses unused. Showroom needs an "add to cart" button. Currently, you just increase the quantity, which works fine, it just confuses people new to the process until they get the hang of it. It also leads to people adding things to their cart that they did not mean to add. #### Reasons for switching to inFlow Inventory WASP was not able to record our job numbers to transaction and still be able reports by that field. #### Vendor response Thanks, Louis! It's great to hear the details of which parts of inFlow you're finding useful, and we've shared the Showroom feedback with our product team. And you're right that our plans come with a minimum number of users—like 2 or 5. We don't currently offer plans with fewer users than that, but there are options to add one extra user at a time. ^TW Replied March 2024 --- ### Almost amazing, but still very solid - Overall rating: 5/5 - Reviewer: Melissa C. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very happy with the product, since we are in the food industry lot code tracking is a huge priority. The way we work around not having this feature built in is that we have lot based inventory. So instead of setting it up as 'Widget A', 'Widget B' and 'Widget C' it's setup so that there are 10 lot numbers associated with A, 15 with B, etc. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use Accurate tracking Can setup multiple warehouse locations Customer service is top notch A lot of reports, can build customer reports if needed #### Cons No built in lot code tracking - there are work arounds for this but they aren't perfect and have their own issues which wouldn't be an issue if there was built in lot code tracking. --- ### An inventory system for those that do not want to spend unnecessary time doing inventory - Overall rating: 5/5 - Reviewer: Yahu P. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Amazing in every single way. A clear software that allows you to work from everywhere and keep an eye on inventory. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything! this is a system that takes way all unnecessary embellishing things and is clear, and organized and to the point. #### Cons the only thing I would like to see is that it syncs to my crm. but to be honest, i have learned how to work around that. #### Reasons for choosing inFlow Inventory after a careful consideration of all other softwares, we believed that Inflow was the best option and we were not wrong. I has been super smooth since we implemented it and we love it. #### Reasons for switching to inFlow Inventory It was way too expensive and too complicate for no reason. --- ### Inflow Review - Overall rating: 5/5 - Reviewer: Vanessa W. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered Inflow offers a solid and reliable inventory management solution with a good balance of features and ease of use. For my small business it works incredibly well. I will recommend this program to any of my friends who are looking for a switch or are setting up new companies. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I found the program to be user friendly. I have multiple ways of tracking my inventory. I like that it is cloud based and I am not stuck to one computer to use the program. And the customer support has been quick to assist me when I have had questions. #### Cons I did not like that the one feature I do not have access to has an additional charge. I want to be able to search based on serial number but I do not want additional charges to my account. #### Reasons for choosing inFlow Inventory The customer service received during the free trial made it an easy decision. #### Reasons for switching to inFlow Inventory I switched from Quickbooks to Inflow as i found quick books to be very limiting in its functionality. It was getting increasingly harder to get the system to work in the manner I wanted/ needed it to work. #### Vendor response Thank you very much for this detailed review, Vanessa. We'll share this feedback with our team! Replied July 2024 --- ### The Juice is Worth the Squeeze - Overall rating: 5/5 - Reviewer: Scott R. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered As my company grew, the previous IMS we were using was clearly not fitting our needs and I began a 3 month search of mid to high level IMS platforms. I think I demoed almost ten platforms. They all had their strengths and weaknesses. inFlow provided a robust and scalable platform that suited my needs and covered those for further company expansion. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Hands down, my favorite part of inFlow has been the customer service from their team. From onboarding all the way to small questions later down the road, they have been nothing short of exemplary. My business has a fairly complex special case use for inventory management and they helped me find creative solutions. #### Cons To be fair, this is a typical issue when it comes to any third party integrations or API, but the crosstalk between inFlow and QBO could be better. The linking to charts of accounts, etc could be improved. #### Reasons for choosing inFlow Inventory Features, scalability, ease of integration vs cost #### Reasons for switching to inFlow Inventory As my company expanded, needs changed for our inventory management and tracking. Current RMS was not fitting our needs and inFlow became our choice going forward. #### Vendor response Thanks for this detailed review, Scott. We're so glad that you've found a good fit with inFlow. We'll also share the feedback about QuickBooks Online with our product team. Take care! Replied July 2024 --- ### 10/10 would recommend - Overall rating: 5/5 - Reviewer: Kelyn C. - Verified reviewer: Yes - Industry: Furniture - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered I've worked with a number of POS systems and I love inflow. The staff is also SUPER lovely when I have any questions or concerns. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Its super easy to use, set up to work with other programs and the inventory system is GREAT #### Cons I wish there was an easier way to link Sales Orders and Purchase Orders within those screens #### Reasons for choosing inFlow Inventory We had used the non cloud version and during covid lock down I had looked at other options. But for ease of use, price point and customer service we stayed with inflow. #### Vendor response Hi Kelyn, thanks for choosing inFlow through the On-Premise times and now in the cloud. We'll pass on your feedback about linking SO and POs! Replied July 2024 --- ### Love the Inflow iCloud Product - Overall rating: 5/5 - Reviewer: Kelly S. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, this software has been a great help in my business, managing all aspects to help production run smoothly & CRM management through to managing my vendors... I would highly recommend this product to others without hesitation #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is user friendly to use & learn, training materials are easily accessible all the time. #### Cons The iCloud product doesn't have some features as per the desktop version. #### Reasons for choosing inFlow Inventory I was already familiar with the Premiere version #### Reasons for switching to inFlow Inventory I made the switch, as I needed an internet-based software to manage my inventory whilst out of the office. I also wanted a user-friendly interface --- ### InFlow makes my life easier! - Overall rating: 5/5 - Reviewer: Jeff B. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Super smooth, and very amazing for counting inventory! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. Keeps everything organized. And you can customize it further if needed. We use sublocation as a place to name batches, and it's very useful. #### Cons It cannot use a product to create another product in the work orders. We normally have to use the same product to create more of this by creating a sort of circular reference, but this is not allowed. #### Reasons for switching to inFlow Inventory Excel too time consuming and have to put in formulas --- ### Inflow is a very good ERP system, but lacks mrp. - Overall rating: 4/5 - Reviewer: James O. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered Used it for several years. Extensively use the Inventory module. Probably the best customer support I've ever enjoyed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Functionality, customer support, cloud-based, reporting, exporting, value #### Cons Not quite mrp, i.e., there is not a time-phased "Make/Buy Report" that materials professionals look for. #### Reasons for switching to inFlow Inventory Excel was inadequate for our needs. We outgrew it. #### Vendor response Hi James, thanks for the honest feedback on what we're doing well and what we could improve on. We've released a few new features for manufacturers in the past year, like a full web manufacturing module with routing and prioritization, and we'll continue to look into making things easier for manufacturers in inFlow. Thanks for the review! Replied July 2024 --- ### Certasun Solar - Overall rating: 5/5 - Reviewer: Ary O. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered My experience has been extremely positive. The tech support team has consistently provided the information I need in a helpful and timely manner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use the generated reports for my quarterly cycle counts to reduce shrinkage and better control of inventory movement. Tracking purchase and sales orders has helped our team minimize material shortages in the field, resulting in a positive customer experience. #### Cons Some reports lack the complete information I need, requiring me to compile multiple reports into a single Excel file to get a comprehensive view. --- ### Try inFlow - you'll be glad you did. - Overall rating: 4/5 - Reviewer: Mark R. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered We have fluctuated between 3 and 17 employees since signing on with inFlow. inFlow has met our purchasing, order processing, and inventory management needs in the good times and in the not so good times. We have been able to increase and decrease team members, modify add-ons, and make other administrative adjustments to our profile without any issues. We have received the same prompt and friendly service whether we are at 17 team members or 3 team members. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Value - Inventory, Order Processing, and Purchasing. All 3 provide bang for the buck. Import and export features for all modules. #### Cons To me, the custom reporting features are limited. By exporting csv files and merging information using vlookup, we have been able to satisfy our needs. #### Reasons for choosing inFlow Inventory Ease of set up. Ease of use. And easy to train new users. --- ### Review from a SMALL company - Overall rating: 4/5 - Reviewer: Gerhard K. - Verified reviewer: Yes - Industry: Maritime - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Good to great. I have no other inventory system to compare with, but feel it is a useful tool. I have no comment on how expensive it is for a small company as I do not handle accounts. It is just a hunch that for a small company that many not need all of the applications, it is expensive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is comprehensive in terms of data retention of all inputs, with a wide variety of inputs. Re-order levels is good and tracking history and ability to transfer directly to accounting is great. #### Cons The fact that it is not easy to adjust the invoice look and the Excel transfer sheet for evaluation. The format for invoices is not helpful in the that the total amount sometimes the the last digit gets wrapped to the next row. I have to transfer to Excel to make a correction. Annoying. Excel export format the columns all need adjusting to capture the data in the columns. Also very annoying. --- ### Q36.5 Pro Cycling Team Review - Overall rating: 4/5 - Reviewer: Kayla d. - Verified reviewer: Yes - Industry: Sports - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros A highly functional platform that assists us in tracking both incoming and outgoing stock. #### Cons The mobile app requires further development. A couple of notable issues include difficulties with barcode scanning and instances where the application crashes or fails to allow user sign-in. #### Vendor response Thanks for taking the time to write this review, Kayla. We're sorry to hear about the mobile issues you've had. If you haven't already, could you reach out to us support@inflowinventory.com so we can help you look into those? Replied July 2024 --- ### Worth the money - Overall rating: 5/5 - Reviewer: Aiden A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It works well, I had some issues with my data being synchronized across devices however. #### Cons It works well no major complaints, it can feel bloated at times however. --- ### InFlow Is Essential to our Operations - Overall rating: 5/5 - Reviewer: Mary A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered We've been very happy with InFlow and it is an essential part of our day-to-day operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the ease of use and the ability to run a variety of reports. #### Cons Inventory Item input can be confusing and difficult to change. #### Reasons for choosing inFlow Inventory We liked the ease of use, the large variety of reporting options and the discount given to us as a non-profit. --- ### The Simplest and Most Efficient Stock Management System available - Overall rating: 5/5 - Reviewer: Chris I. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered We spent a lot of time trying 5 or 6 cloud-based software looking for the easiest system on the market. We really enjoy using it for over 5 years. Menus are intuitive. You can use it without training or tutorials. Great to setup reordering points & quantities; Customer statements, credit notes, returns, Online Catalogue for customers, etc #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simplicity to use. Great customer support. Very comprehensive capabilities. #### Cons That it is not completely cloud based, i.e. it takes a few seconds to load up or update --- ### Great Software - Overall rating: 5/5 - Reviewer: John S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, it's one of the better inventory systems I've used. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's very easy to use! When I first started at the company I work at, no one really knew how to use it. A few months after I started and watching a lot of the helpful YouTube videos, I had inFlow up and running and created a Showroom for employees to use to request items they need at their site. #### Cons I wish we could change an item from stocked to non-stocked without having to create a whole new part. #### Vendor response Glad to hear you're finding our YouTube videos helpful, John! In case it helps: you could export product details, change the ProductName and ItemType, and re-import the file. This would help you create a new non-stocked version of that product, without having to copy all of the descriptions or other details. You could then deactivate the stocked product. If you have any questions about this, just reach out to us at support@inflowinventory.com. Replied July 2024 --- ### InFlow Inventory is highly intuitive - Overall rating: 5/5 - Reviewer: Cajetan Emeka O. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Inflow Inventory is highly intuitive. I didn't have to scratch my head on how to navigate from point A to B on the app. #### Cons I can't really think of any as it met all my requirements. --- ### Made a world of difference for our warehouse team - Overall rating: 4/5 - Reviewer: Joe H. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive overall experience. I wouldn't recommend it for a large corporate entity but we are a small company with thousands of items and it works great. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy data import via CSV UOM conversions Multiple Location/Sub-Locations - track specific quantities by specific buildings/shelves Material pricing tiers Easily track orders Mobile App! Now we know what needs to be ordered for upcoming projects before the project starts depleting our inventory! Online Storefront! #### Cons The windows app works fine but is a bit sluggish. You don't get that polished/refined feel when using it. Fragmentation between mobile apps and windows app. Only one item photo can be uploaded/viewed on windows app, while multiple pics can be uploaded/seen on mobile app. Online storefront a bit confusing because of not having an "Add to cart" button. Simple selecting a quantity puts that quantity in your cart. Only integrates with Dymo label printers. #### Reasons for choosing inFlow Inventory Mainly the storefront option. #### Reasons for switching to inFlow Inventory Current ERP software works for accounting but fails when using it for inventory management. #### Vendor response Thanks for this detailed review, Joe! Since our feature set is always improving, I wanted to take a moment to update some points: For the online storefront (Online Showroom) we now offer an option for private showrooms with carts and even online payment. And we've recently improved our labels support. We now have a built-in label designer and expanded support for printers (we've tested Zebra, brother, and Dymo thus far). We're always working to improve performance in inFlow so we hope your experience has been better since you left this review. If you (or anyone else) is experiencing any slowness, please reach out to us at support@inflowinventory.com and we'll be in touch! - Thomas Replied January 2023 --- ### Inventory management software- Inflow - Overall rating: 5/5 - Reviewer: Alhaji Alpha Hassan K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered It has been great and exceptional. It makes inventory management very accurate and successful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Creating of Purchase order Stock transfer sales order Creating of Report #### Cons Very slow to access through the internet #### Reasons for switching to inFlow Inventory It is not as accurate compared to inflow #### Vendor response Hello Alhaji Alpha Hassan, thanks for leaving us a review, and we're glad to hear that you're finding inFlow easier and faster to use than your spreadsheets. Replied July 2024 --- ### Inflow is a great stock management program! - Overall rating: 5/5 - Reviewer: Daniel S. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Used it for 13 years and very happy. Strongly recommend it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and simple. Love the app on windows, hope that stays forever! #### Cons Don't like how different the cloud version is compared to the app. The app is so much more user friendly. --- ### Inflow upgrade - Overall rating: 4/5 - Reviewer: Eleanor T. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Everything was great until I switched devices it made my day a little easier though regardless of the platform sync #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tracking order progress and paperless inventory have been a game changer for my business. #### Cons Platform sync didn't always update across all of my devices --- ### Improvement the system - Overall rating: 4/5 - Reviewer: Mai L. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered when changing inflow premise to inflow cloud, some function is not same, difficult for work #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros inflow cloud, more convenience, faster, no need to thru main computer #### Cons not using frequently so not known, just admin #### Vendor response Hi Mai, thanks for supporting inFlow through On-Premise and now our cloud app. If you have any questions as you use our web, Windows, or mobile apps, please don't hesitate to reach out to support@inflowinventory.com. Our team is happy to help! ^TW Replied March 2024 --- ### It's the most comprehensive small business software I've come across with excellent customer service - Overall rating: 5/5 - Reviewer: Mark C. - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered Better tracking if purchases, inventory and sales, pretty much important in running a business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that it has all the features from purchase to sales and the inventory functionalities are comprehensive. It captures almost all of our business scenarios. It is really comprehensive vs all other software that we evaluated. I would say that this is the top inventory software in its class, before the big ERPs. Also, their recent strategy to move to cloud with integration to popular platforms has made the software more relevant, and made our business easier to operate. Finally, the customer service is really great. They do interact with all users closely and they listen to product improvement suggestions. #### Cons 1) it would really really be a big productivity boost to be able to create sales order, review customer receivables/orders, and stock transfers in the mobile app or at least in the web app #### Vendor response Hey Mark, Thanks for the great review! Just wanted to let you know that it is now possible to do all the things you mentioned: create and review Sales Orders/ Purchase Orders, and Stock transfers in both the mobile app and also in the web app. Cheers, Cassandra Replied January 2023 ## More reviews [Next reviews](https://www.softwareadvice.com/scm/inflow-inventory-profile/reviews/?page=2) --- inFlow Inventory Reviews, Pros and Cons - 2026 Software Advice