All inFlow Inventory Reviews

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Mina

11 - 50 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed November 2023

inFlow Inventory Is Prestige

User Profile

Alex

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

InFlow is an easy to use software perfect for our small business!

It has helped us work professionally immediately from start-up.

PROS

We're a small medical distribution company with 2000 and we have been using InFlow for 7 years. Customer service is very helpful and reasonably quick. The software is easy to use. Does what it says on the tin.

CONS

There is a 5 hour time difference from the UK to Toronto and Cust Service opens at 10AM. This can lead to frustrating delays in response times.

Angela

Verified reviewer

Automotive, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed July 2018

I have used Inflow for almost 4 years and have not found a reason to change inventory systems yet.

The reporting offered by inFlow is very detailed and well laid out.

PROS

Inflow has a lot of characteristics and functionality that other inventory systems do not. With the easy access to view numerous pages at the same time is one of my favorite features.

CONS

The only thing that we have had trouble with Inflow Inventory is the fact that they do not offer an open API. The company that I work directly through a CRM and it would be wonderful to be able to connect orders directly to a customer. Currently we are having to manually share orders, which adds unneeded time spent.

Maxwell

Information Technology and Services, 201-500 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed February 2019

First day of product

Overall, don't color me impressed. It has a pretty interface and great functionality in theory. However the design elements are no better than that of an average student at a community college. It crashes and the server stability will leave you waiting to perform inventory.

PROS

In theory this works great. Limited to growth with a company with no API support. Which is unfortunate that they chose this route considering their pricing is on tier with medium size businesses in mind.

CONS

If the servers are down so frequently, the app will automatically opt for you to uninstall if it wasn't able to grab update information. You will also not be able to actively get to your inventory. If users are paying for a cloud service... you might want to get some server stability first. Yes... it's all secure, however this is risk management that should be addressed prior to charging for a product. My investors would have my head if I attempted to charge for such a beast.

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Steven

Verified reviewer

Business Supplies and Equipment, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Does what we need it to..

PROS

We switched from the desktop version of inflow. We use MacOS/IOS as a company and were growing concerned that we would have to switch platforms completely to allow our team "cloud" access to our inventory and invoicing. The new interface makes the transition very simply and gives us the full functionality we need on our operating systems.

CONS

We would like to see the continued development of the web app

User Profile

Shiva

Verified reviewer

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

Inflow is effective, easy to learn and robust. But when it's not, the team at inFlow is phenomenal!

Inventory Mastery

PROS

I like the team of people that built it. I like that they genuinely care about my issues. And the quality of the software reflects the solid engineering behind it.

CONS

The security options and access control is very limited and not specific enough. I'd like to setup my users to have very specific access.

Danish Azmat

Logistics and Supply Chain, 201-500 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2022

A Tool of Efficient Inventory Management.

It is an effective inventory management system that covers inflows, tracking, sales & reporting That is what a business needs to get overall inventory insights for better decision making & customer service. It is indeed a value for money.

PROS

It is not very expensive & simple to use which helps you organize your inventory systematically. Customer service is also very helpful & responsive. The interface runs smoothly without hanging & meets its functionality without hassle.

CONS

The system is great for a small business run but some flexibility in customization options really help to overcome limitations & make it more compact & robust.

Reason for choosing inFlow Inventory

It is easy to operate & its ability in inventory management is great.

Anonymous

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

I am very much enjoying the program

PROS

I like how easy it is to use. I find is very trackable the information I need. I am looking forward to using all the new plugs in with Woo and Amazon.

CONS

I'd like a few more features when it comes to duel warehousing. I like to know how to add more fields. I'd like a undo button or back button without going out of the current workload. I'd like more mini turtorials

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

easy to use

PROS

great inventory management system. can do invoices aswell. cloud based version is great. companion app is good for quick stock updates while running around

CONS

no way to mass upload images for items.

User Profile

Julie

Verified reviewer

Automotive, 51-200 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Good Inventory Management

Good reporting and accurate information.

PROS

As a marketing team, we rely on accurate inventory numbers for promotional items and print materials. This helps us to accurately forecast numbers and provide detailed reporting. Inflow helps our marketing and shipping teams do this effectively.

CONS

This software does not have an API option, which is something our company would greatly benefit from. If we were to switch, this would be the reason why.

Sue

Verified reviewer

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Great Support

We have had a very easy transition to the inFlow Inventory software by the great support team they have!

PROS

We have received great support in getting the software set up.

CONS

Does not contain a scheduling feature that would be very beneficial to our operations.

Bas

Hospital & Health Care, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2022

the one that does it all

Now that we have it working and implemented, it is so much more fun to work with. there is an overview for al you can think of...... all reports you want, but also clear and up to date data

PROS

The programm covers almost everything in 1 program. from buying, receiving, selling through the web-site build in or external, to delivering and invoicing. There are a lot of other programs, but only a few with all these functionalyties in 1 programm

CONS

in the beginning we had problems, by picking the goods they forgot to also ship the goods.... in my inventory reports the goods only left after i shipped the orders. I would love it if there would be a link in the programm to a tutorial page.... if you have questions or doubts...that you can look it up easely. I think there are to low limits on orders per month and users...the programm will be expensive for us! ( we are not selling, the orders are to deliver what the doctors are in need of..... so no revenue will come out)

Reason for choosing inFlow Inventory

most products you need to combine.... 1 for buying, 1 for inventory and most likely also seperate webshop We didn't want integration in our bookkeeping programm as that would give possible access to financial details and the bookkeeping is external.

harry

Wholesale, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed April 2022

Great Program For Startup to Well Established Companies

They were great to work with when we put the program to use. Beats many of the "higher" end companies out there with their product features and simple to use.

PROS

InFlow has been one of the easiest inventory programs to work with. Not only is it easy to use, it is always updating with features from skus management, multiple locations inventory control, ordering and third party features and intergration.

CONS

We were an early adopter of InFlow before they had all the bugs worked out and we paid for a full program years ago but since then that program is no longer available for free, we really liked the afforable aspect back when we purchased it as a total package. Not necessarily a con but more or less just times changing and technology changing and us being early on, not ready to pay for another upgrade so to speak.

Lance

Chemicals, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2018

Great software but needs work in a few key areas

Simple inventory management.

PROS

The software is great for managing our inventory it has images, adds bar codes, manufacturers SKU and the showroom is a great start. InFlow has allowed us to become more compliant in managing Hazardous Goods.

CONS

The showroom needs to have more customisation options, the labels only print on Dymo printers however we have a Toshiba Tec industrial label printer a common printer that we use bartender software with. Why cant Inflow integrate with Bartender to support all label printers? We are using InFlow to manage a chemical store, this means chemicals and consumables used in a laboratory environment. Inflow could do with the ability to upload a PDF to an item in the extras field so you can attach a MSDS to the products if they are hazardous materials.

Vendor Response

Hi Lance, Thank you for the great review! We've just added a new barcode label designer tool into inFlow that can support more label printers now. We haven't tested it with the Toshiba Tec, but have no reason to believe that it wouldn't work. You can check out more about that here: https://www.inflowinventory.com/support/cloud/print-product-labels-in-inflow/ Cheers, Cassandra

Replied January 2023

Mark

Wholesale, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Inflow Makes doing business Seamless

We run a very simple, in/out business. Inflow facilitates our business activities extremely well.

PROS

The integration was seamless and the ability to customize client stores is amazing!

CONS

There are some features that would be great to have but are only available in the larger packages. As a fledgling, small business we would not be able afford those features at this time. #Goals

Reason for choosing inFlow Inventory

Inflow was scalable to my small business.

Reasons for switching to inFlow Inventory

The platform was obsoleted.

Vendor Response

Thanks for the review Mark! We recently added more options into our pricing, so it might be possible to get some of the features you were looking for on a smaller plan. Your Customer Success person will reach out to learn more about what you were looking for and will review your options with you. Cheers, Cassandra

Replied January 2023

Kennita

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2016

Great program but could use some added feature to help make business run more efficient.

So far I have no complaints. Except for one. Wish it has easy axcess to a tablet or mobile device for example. So when you away from the computer and want to do like a quick inventory count or something. Even look up something up for a customer to see if we have it in stock/more detail info without running back to a desktop everytime. You can just axcess right from the handheld device to make any changes right there as your in the stock room doing some work. Instead of have to print out like a count sheet every time and then go back and make adjustments. Which takes more time and waste paper in the long run. Even if it's just app to the program so can least make adjustments on frieght or look up info for a customer from a a tablet/mobile device.

PROS

Easy to use and not hard to learn out to navigate your way around.

CONS

Can only axcess yo it to the desktop or lab top computer you have it installed to.

Ryan

Plastics, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

A+ For Manufacturing

We have tied inFlow into our whole order workflow. Data entered into sales orders is pulled into custom reports and with on-site data access, we are also able to use it to make very customized labels with heavy automation from the data already in inFlow.

PROS

Searching is great and user interface is easy to use. Very easy to find what I am looking for quickly.

CONS

inFlow Premise feature updates seem to be on hold. Would love to use new features from inFlow Cloud but our data policy requires us to keep data under our control.

Andy

Sporting Goods, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Great for my small business

I have a small business with several products. I find the inventory control easy and useful. The input of data is simple, so I have all my customer information. The reporting is excellent, so I can find out stock, costs, sales etc at the touch of a button.

PROS

The system is very user friendly. I am not much good at technical stuff, but I find inflow easy to use.

CONS

There is nothing that springs to mind that I would change.

Vendor Response

Thank you for taking the time to leave a review, Andy. We really appreciate it!

Replied April 2020

Ben

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING: