--- title: "Ordoro Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Ordoro. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Ordoro is a good fit for you!" source_url: "https://www.softwareadvice.com/inventory-management/ordoro-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Order Management Software](https://www.softwareadvice.com/scm/order-management-system-comparison/) / [Ordoro](https://www.softwareadvice.com/scm/ordoro-profile/) / Ordoro Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/scm/ordoro-profile/) Reviews [Alternatives](https://www.softwareadvice.com/scm/ordoro-profile/alternatives/) # Ordoro User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 79 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 65 reviews (82%) - 4 stars: 10 reviews (13%) - 3 stars: 1 reviews (1%) - 2 stars: 1 reviews (1%) - 1 star: 2 reviews (3%) ### Most mentioned pros - The analytics and reporting features are working much better than our previous inventory management systems. - The analytics and reporting features are working much better than our previous inventory management systems. - They did a great job getting our platforms integrated and getting us set up for success. ### Most mentioned cons - do not trust this terrible company. - they are scammers!!! - Some obvious integrations are missing: Zapier/Integromat & Zapier. ## Ordoro customer reviews Showing reviews 1-25 of 79 (page 1). ### Simple Software from caring people who truly understand what you need - Overall rating: 5/5 - Reviewer: Henry W. - Verified reviewer: Yes - Industry: Higher Education - Company size: 10000+ employees - Product usage: Used unspecified for unspecified - Reviewed: January 2015 - Review source details: This review was submitted organically. No incentive was offered I was looking for a solution to support my business and the Ordoro software and have been a pleasure to work with. For their software, it was easy to implement, they have robust user manuals and videos that makes their system very simple and intuitive to use. The learning curve is short unlike other complex systems. The workflow is logical and makes a lot of sense. They try to get as closely integrated as possible to other systems and I can appreciate the great software they have built. Their customer support is stellar and hands down some of the kindest people that are truly there to help you. I've asked some pretty basic questions and I'm surprised at how patient and responsive the team is there. It's easy to see how they stand out as most SAAS solutions are to on board you and then basically forget about you. This company is different, they are essentially an extension of mine. That's how SAAS should be. #### Pros 5+ Customer Support Simple System that is truly well thought out Awesome USPS rates Super Simple #### Cons Greater drop ship support such as attaching shipping labels and warehouse location inventory levels --- ### Excellent App and Excellent Customer Service To Back It Up! - Overall rating: 5/5 - Reviewer: Tina Y. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered I spent about a month thoroughly searching for the right backend fulfillment software for my eCommerce business. I read up on numerous blogs, articles, and reviews. There were definitely some big name guys out there that I considered, but at the end of the day, I went with Ordoro and I'm so glad I did! I would highly recommend Ordoro to anyone else looking for a fulfillment app for their business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros -Easy to navigate and user friendly interface. -Technically advanced and professional level quality. -Great features(especially the deep discounts off of regular USPS rates!) -Fantastic customer service for all your technical questions. -Many features that can be added on an as-needed basis. You only pay for what you need which is great! -Affordable -Reliable technology #### Cons I honestly cannot think of any at this time. --- ### great app ! - Overall rating: 3/5 - Reviewer: bob j. - Verified reviewer: Yes - Industry: Civil Engineering - Product usage: Used unspecified for less than 12 months - Reviewed: January 2016 - Review source details: This review was submitted organically. No incentive was offered Although I am just starting to use this system I am finding the possibilities exciting and looking so forward to knowing all the ins and outs. Wish I had known about this sooner! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 #### Pros Friendly technical support and service Fast customer service Desire to add features Works as advertised #### Cons No reseller program;rarely, some easily solved glitches when upgrading software --- ### Been using Ordoro for years and couldn't be more grateful. - Overall rating: 5/5 - Reviewer: Justin A. - Verified reviewer: Yes - Industry: Political Organization - Product usage: Used unspecified for unspecified - Reviewed: March 2015 - Review source details: This review was submitted organically. No incentive was offered Ordoro handles all of our shipping. Our brand, My Magic Mud, has gone from 1 location to 270 in a 9 month period and this solution has grown with us. For the price, there's nothing out there I'd rather use. They also save us a lot on shipping with their discounted USPS rates. I have no affiliation with them nor reason to write this review other than out of gratitude for the technology they've created that allows my little startup to compete with large companies. #### Pros It's unbelievably functional for the price. Saves on shipping as well. Ship fast and in bulk in seconds. I can process and ship out a hundred orders in just a few hours. Great pricing packages for small to medium size operations. Integrates well with BigCommerce and Amazon. Good inventory tracking. Constantly updating functionality. #### Cons I'd like to see more control over saving customer profiles. When I type a customer name, it saves the data and populates fields automatically, but I'd like to save changes and have control over what it future populates for easy reorder management. Doesn't have any good system for accounting that I could find. I also think Ordoro needs to provide some solid reporting mechanisms. But none of this stuff should be a deal breaker for any startup, smaller operation. Definitely not robust enough for larger companies or major fulfillment centers, but this software was created to empower the little guy! --- ### The best all around inventory and shipping management program - Overall rating: 5/5 - Reviewer: Jason D. - Verified reviewer: Yes - Industry: Retail - Product usage: Used unspecified for unspecified - Reviewed: November 2014 - Review source details: This review was submitted organically. No incentive was offered We are a startup company that is rapidly growing. Ordoro helps us manage our inventory through several sales channels. The Chat box allows us to ask questions which the Ordoro team answers very quickly. The inventory management systems allows us to sell the same product over several different channels while keeping the inventory live and up to date on all the channels. The program automatically loads up the orders for the day, once we get in the office in the morning its just open and start, no waiting time on loading orders, just open and get to work. The packing list section provides all packing lists with ease, also providing a pick list with quantity and area of the Item. The Product Order section is very easy to work with, I use the low inventory of products section in order to see what products need a resupply, it is as simple as click order more enter a quantity and boom your PO is ready. We create several PO's over the course of the day, the program knows which items go to which PO without any mix ups. I have used programs in the past that mix up the products in PO's leaving my suppliers very confused. Overall, Ordoro is the best program out there for your growing business, it allows growth through dropshipping, inhouse shipping, it also uses a dashboard to keep track of daily sales, shipping costs, total orders, monthly sales, and the most sold item. Ordoro is also a work in progress and the staff is very open to hearing new ideas that can help with streamlining your business process. I would recommend Ordoro to every Ecommerce business out there, whether small or large Ordoro saves you and your employees time. --- ### Maybe the best customer service anywhere! - Overall rating: 5/5 - Reviewer: Jeff L. - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ordoro's customer service should be the model that more business' use. They have terrifically accomplished technical support and the team members, to whom I've spoken, are polite, helpful, and knowlegeable beyond the normal standard that I usually see. Bravo, to Ordoro! #### Cons Their advanced features, like the inventory or PO features, which come with higher priced versions are not available to the smaller users as they are a bit cost prohibitive. It makes me anxious to build my company just to have these features at my disposal. I wish they had even an Inventory and PO Light Version for the smaller users. --- ### Ordoro lives up to the hype - Overall rating: 5/5 - Reviewer: Floyd S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used unspecified for unspecified - Reviewed: May 2015 - Review source details: This review was submitted organically. No incentive was offered Ordoro Basic is exactly as promised. A comprehensive system for managing orders and shipping. Since I started using Ordoro, my orders have gone out faster, my shipping costs have gone down significantly, and fulfillment of orders takes up a much smaller portion of my day. The best part about it all is that my customers are happier and much more likely to leave favorable reviews, reorder, and try different products we order. Life was hard before Ordoro! I feel like now I can tell those old man stories like, "back in my day, we didn't have Ordoro. We had to copy and paste recipient addresses from Amazon to USPS.com through 15 miles in the snow uphill." Now orders are processed, labels are created and customers are notified in two clicks. #### Pros Great customer service Faster order processing Higher return customer rate Less time and headache #### Cons None yet. So far Ordoro has completely changed the way I do business --- ### First Rate Customer Support - Overall rating: 5/5 - Reviewer: THOR M. - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros User Friendly, Customize-able, Easy PO creation and inventory management, Great Postal Rates, Fast and consistent. Most of all - the best customer support we've ever come across after 18 years in eCommerce. #### Cons Better API communication with Bigcommerce would be a plus - but it's not a deal breaker by any means. Pitney Bowes API has been an issue - but this isn't ORDORO's fault. I'm pretty short on cons... --- ### One Step Beyond - Overall rating: 5/5 - Reviewer: Carl S. - Verified reviewer: Yes - Industry: Online Media - Product usage: Used unspecified for unspecified - Reviewed: May 2015 - Review source details: This review was submitted organically. No incentive was offered I admit it, I'm hard on vendors and I can't afford not to be. When you're sending out over 100 orders a day, sometimes more, you have to be on your game. It's customer's first, vendors last! Having a high volume of orders and working into the wee hours of the night, you're going to discover flaws and weaknesses in software that others don't and you're going to want it fixed fast. Ordoro support calms me because they have the unique ability to listen, then act, efficiently creating a solution for my business. I like doing business with Ordoro because they walk the talk. Not many can! #### Pros Ability to listen and understand my issues! Support feedback is patient. Solutions will follow. #### Cons Unable to read my mind, but then who can? --- ### Great Product, Even Better Company - Overall rating: 5/5 - Reviewer: Kevin T. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used unspecified for less than 6 months - Reviewed: February 2016 - Review source details: This review was submitted organically. No incentive was offered We started using Ordoro in November of 2015. Because of our growth, our products are growing in exponential volume. Ordoro is scalable and easy to use. It was easily adaptable to our platform. Like many businesses, shipping is tremendously important to our end customer. We require a product that is easy to use and can allow us to print and ship easily in mass. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros The only thing that is better than the product is the customer service. The product is easy to use, scalable, and the API works great with our web application. #### Cons Shipping is often unpredictable and carriers can sometimes be not so reliable. We have asked for the ability to see when packages are taking too long to be delivered so that we can get in front of any customer service issues. This requires software development to ping all of the carriers on their end. Hopefully that is coming soon. --- ### Un bon outil de gestion des commandes et des stocks - Overall rating: 4/5 - Reviewer: Raja G. - Verified reviewer: Yes - Industry: E-Learning - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros La gestion centralisée des commandes et des expéditions #### Cons L’interface peut être un peu compliquée au début #### Reasons for switching to Ordoro Je trouve que ordoro est correct coté rapport qualité prix --- ### Ordoro is for the people! - Overall rating: 5/5 - Reviewer: Tommy T. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ordoro makes your life extremely useful. Instead of using multiple different programs to try and make your business run the way it should, Orodoro makes sure it's all at the ease of your fingertips! #### Cons Sometimes it takes a bit for the orders to come through but its not always Ordoros fault! --- ### Great Customer Support and Great tool for bundling - Overall rating: 5/5 - Reviewer: Jake Y. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We loved that it allowed for easy bundling of products and tracking of the individual items in inventory. Their support has been great as well. Very very responsive. CEO seems like he really cares about making a great product not just getting more customers. #### Cons Wish it had custom reporting but CS does a great job helping with one off requests #### Vendor response Hi Jake! Thank you so much for the kind words and feedback on our reporting capabilities. We're very happy to hear we've been able to help with your kitting and inventory needs! Replied September 2021 --- ### The automation and customization has changed the way we ship!! - Overall rating: 5/5 - Reviewer: Zachary A. - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered our mail orders went from being manually written across 3 platforms to automated and updated seamlessly across our 3 sites. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We really enjoy the automation and customization. We can pull orders from multiple sales channels. We can create manual orders and mass upload data as needed. We have all of our orders in one place and once shipped Ordoro then updates those orders not just locally but also across our other platforms. The shipping rates are also extremely competitive and we are paying way less than we were with basic postal rates. #### Cons We wish some of the branding options were included in the basic plan, having said that the start plan is perfect for smaller organizations that have outgrown their current manual method and are seeking a Goldilocks automated solution --- ### Fantastic Customer Service at Ordoro - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used unspecified for unspecified - Reviewed: October 2014 - Review source details: This review was submitted organically. No incentive was offered We are just ramping up a multi-channel online sales effort and we are using Ordoro for routing all the orders. We are not live yet, but I have to say that their customer service and support are fantastic. Quick friendly email and phone call responses and openness for new features are an everyday experience. The product has worked completely as stated. #### Pros Friendly technical support and service Fast customer service Desire to add features Works as advertised #### Cons Would like to see more features (always the case, and they are responsive to these requests a PRO). --- ### Changed my life - Overall rating: 5/5 - Reviewer: Angela Murphy S. - Verified reviewer: Yes - Industry: Machinery - Company size: 2-10 employees - Product usage: Used unspecified for less than 12 months - Reviewed: February 2016 - Review source details: This review was submitted organically. No incentive was offered Without Ordoro my business would not have been able to grow the way that it has. Ordoro enables us to stay organized and provide better service to our customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros Best customer service you could ever imagine. #### Cons None. They have exceeded my expectations on many fronts. --- ### Perfect for Multi-Channel Fulfillment - Overall rating: 5/5 - Reviewer: Pete O. - Verified reviewer: Yes - Industry: Entertainment - Product usage: Used unspecified for less than 6 months - Reviewed: August 2015 - Review source details: This review was submitted organically. No incentive was offered My experience with Ordoro has been nothing but fantastic. We sell through out Magento store, eBay, and Amazon. As the company owner, I tried many different shipping utilities before settling on Ordoro. Ordoro easily aggregates all of our orders into one place for simple management. Previously, we would spend at least an hour a day inputting orders, getting shipping quotes, and printing labels. The same exact process (for more orders) now takes roughly two minutes. Additionally, the Ordoro team is has been great at providing customer service, generally responding to support emails within less than an hour, and always being super friendly and helpful. Well worth the $25 a month, and we could not be happier! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros Increase productivity Great integration of multi-channel sales Works across all platforms/computers/team members Compatible with Dymo 4XL Ability to re-print shipping labels Low shipping rates Clean interface Mobile site is handy #### Cons None that I can think of! --- ### Great Service and Customisation - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Really happy with the customization, we have a unique production flow. Ordoro was able to adapt to this and allow easy use from various different stake holders in our organisation. Couldn't find anything else quite like it on the market. #### Cons Further automation with my freight provider would be good, they are based in China so it is a bit more difficult --- ### Ordoro is moving in all the right ways... - Overall rating: 5/5 - Reviewer: Adam F. - Product usage: Used unspecified for unspecified - Reviewed: September 2014 - Review source details: This review was submitted organically. No incentive was offered I'm an online retailer with multiple shopping carts. I reluctantly chose Ordoro to link all the carts together and provide us with the shipping solutions for our complexity of orders. Not only has their support staff helped us make the transition with ease, but they are constantly enhancing their system to make our lives easier and easier. As of late, they have really moved forward with some ingenious and time saving shortcuts to cut down on our order processing time. Whether we're creating multple lables, multiple pack slips or multiple drop ships, it's all done with less and less man hours and more and more efficiently. We are not currenlty using their inventory management component, but may be in the future. The latest we are embracing is the ability to list suppliers associated with each product. We plan on growing with Ordoro for many years to come. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### The best support and service - Overall rating: 5/5 - Reviewer: Jeremy P. - Verified reviewer: Yes - Industry: Computer Hardware - Product usage: Used unspecified for unspecified - Reviewed: May 2015 - Review source details: This review was submitted organically. No incentive was offered We recently moved our e-commerce solutions to WooCommerce and were looking for a system that would allow us to enter our order information into one system. We found Ordoro. I personally installed it and had some questions about the functionality so I sent a note to customer support. Elle from their team contacted me and ran through my questions and we figured everything out. All of this was done with no sales questions or pitch. They have my business now and in the future. #### Pros Support and service. #### Cons None. They conduct business in a very professional manner. --- ### Great Product and Awesome Support - Overall rating: 5/5 - Reviewer: Syed - Product usage: Used unspecified for unspecified - Reviewed: February 2014 - Review source details: This review was submitted organically. No incentive was offered It has only been a few days, but I am impressed with the service provided so far. They have built a great product that is not only helping me keep my inventory in sync across amazon, ebay and my own web site, but also allows me to process the online orders I receive from all the above channels in one place, including branded packing slips and shipping labels. Like any other software, there are kinks here and there, but the awesome support more than makes up for it. Last time when I contacted them with suggestions regarding their interface, not only did I get a detailed response from them the same day, but the founder of the company himself took the time to write to me. This is one of the benefits of working with a small company and the reason why I chose ordoro. --- ### Wonderful system and support! - Overall rating: 5/5 - Reviewer: Dawn G. - Verified reviewer: Yes - Industry: Retail - Product usage: Used unspecified for unspecified - Reviewed: December 2014 - Review source details: This review was submitted organically. No incentive was offered Although I am just starting to use this system I am finding the possibilities exciting and looking so forward to knowing all the ins and outs. Wish I had known about this MUCH sooner! #### Pros Ace customer service and support! #### Cons None! --- ### I Recommend Ordoro - Overall rating: 5/5 - Reviewer: Colton N. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used unspecified for free trial - Reviewed: September 2015 - Review source details: This review was submitted organically. No incentive was offered I highly recommend Ordoro. Dealing with USPS on your own can be a pain. Ordoro can handle USPS, UPS, FedEx, and others, and allows you to quickly decide which shipping method will be most cost-effective. Now with their API I'm able to automatically send all our orders to Ordoro, so all I need to do is print the shipping labels. Ordoro also has a great customer service team, very communicative and happy to solve your problems. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 --- ### Great product better support. - Overall rating: 5/5 - Reviewer: Dean K. - Product usage: Used unspecified for unspecified - Reviewed: August 2014 - Review source details: This review was submitted organically. No incentive was offered The program took care of all my inventory, invoicing, and shipping needs at a reasonable price. I tried many different online inventory programs before finding Ordoro. It was customizable to fit our needs. The support staff is friendly and knowledgeable. It is quick and easy to talk to a REAL person when you have a question. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### So easy to use - Overall rating: 5/5 - Reviewer: Chana B. - Product usage: Used unspecified for unspecified - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use to Had write all of my order from each site I sold on but that quickly became difficult ordoro works with all of the sites I use and offers shipping discounts! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 ## More reviews [Next reviews](https://www.softwareadvice.com/scm/ordoro-profile/reviews/?page=2) --- Ordoro Reviews, Pros and Cons - 2026 Software Advice