--- title: "Reftab Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Reftab. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Reftab is a good fit for you!" source_url: "https://www.softwareadvice.com/inventory-management/reftab-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Asset Tracking Software](https://www.softwareadvice.com/cmms/asset-tracking-comparison/) / [Reftab](https://www.softwareadvice.com/cmms/reftab-profile/) / Reftab Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cmms/reftab-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cmms/reftab-profile/alternatives/) # Reftab User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 139 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.8/5 - Value for money: 4.8/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 101 reviews (73%) - 4 stars: 34 reviews (24%) - 3 stars: 4 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I also like that it can send emails on your behalf to the loanees (a feature I have only just worked out with the help of a very informative and knowledgable member of their team ([sensitive content hidden], thank you for your patience and clear instructions). - The thing i like best is that you can create QR codes to attach to items and then use the phone app for quick checkout. - The ability to check assets in and out, assign them to staff, and keep a clean history of each item has been especially helpful in keeping our inventory organized. ### Most mentioned cons - It's quite buggy, often doesn't let you check out kit reservations without a detailed explanation to why, just says "asset loaned out already" or "asset unavailable" without specifying which asset or user. - You cant check kits out if theres too many accessories as it says "accessory limit reached" which is just silly, why put accessories there if you cant use them. - User interface is a bit clunky, we seem to have to navigate across all regions of Reftab to find certain assets. ## Reftab customer reviews Showing reviews 1-25 of 139 (page 1). ### Safety and Tracking - Overall rating: 4/5 - Reviewer: Adewale Samuel A. - Industry: E-Learning - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I would say that Reftab has been great, and our teams are pleased as we do not have any form of loss with our devices. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I think Reftab has been great for the team, especially with remote working teams. I have confidence that devices are safe and trackable. Reftab also offers a great deal for the money, so I get more value for security and the financials #### Cons Not sure about international compatibilities and tracking as we are expanding our teams in the near future. I have been in contact to understand insurance as well, but would like to know how this goes in terms of tracking and cost. --- ### Reftab Review of product - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Pricing is reasonable out of the box, support is awesome, product continues to expand as our organization expands. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Support is amazing. Quick and very knowledgeable. Software is flexible and easy to navigate. The product has new features being added continuously. #### Cons All of the least like items we have, are either being addressed or on the list to address. Pricing to expand is expensive and could be more reasonable to add on as the organization grows. --- ### Reftab Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Media Production - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it's a fun easygoing experience. Intuitive easy to pick up. Keeping track of who has what is easy #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, simple. I can keep track of everyone within the system. and send out emails of overdue gear right within reftab #### Cons Whenever you click on someone in a list and back out, it takes you back to the top rather than where you were so I have to scroll back down --- ### Has Helped With Accountability of Inventory - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Have been using Reftab for since 2022. It has increased inventory accountability greatly and helps for alerting when inventory items need to be ordered. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Keeping track of inventory items with options for setting as consumable or assets. Ability to see stock quantities without having to physically count or check to see if a certain items is even part of inventory (IT peripherals). #### Cons When using the app, not able to see activity of consumable items. Sometimes, need to see if an items was checked out to someone. Using app does not show it so have to go to a PC to look the information up. --- ### Reftab - a solid asset manager. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it is the best asset management tool I have used as it tracks both the physical and virtual assets in one place. This is nice to be able to track licenses from cloud vendors all the way to physical assets like monitors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Reftab offers a clear way to manage both virtual and physical assets. It easily connects to a myriad of systems to ensure the records stay updated. #### Cons The inability to extract the cost per asset per person to excel over a standardized time period. This can be accomplished with someone savvy with Excel but it isn't out of the box. It also would be nice to have some preset images for assets. I am forced to go digging for some which has been interesting as they are not consistent across all assets. #### Vendor response Thank you for the thoughtful review! We’re glad to hear that managing both physical and virtual assets in one place has been valuable for your team. It’s great to know the integrations and system connections are helping keep your records up to date! We also appreciate the feedback about reporting and extracting cost-per-asset data over a standardized time period. That’s helpful insight for our team as we continue improving reporting capabilities. Regarding asset images, that’s great feedback as well. Preset asset images are actually on our roadmap, and we’re excited to make it easier to apply consistent visuals across common asset types without having to search for them manually. Thanks again for sharing your experience, we’re happy to hear Reftab has been the best asset management tool you’ve used! Replied March 2026 --- ### Would Recommend to anyone with a moderately large inventory they are keeping track of - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Legal Services - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. my experience is positive overall. it has greatly improved the way we manage assets as well as our ordering and asset destruction habits #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love the inventory management features that also allow us to send alerts when low on items. it's highly customizable. as someone in IT, the ability to integrate with our environment using the built in autopilot and dell integrations is also a much appreciated feature. #### Cons you can't have more than one window open at a time. very annoying especially when trying to see assets while also attempting to print asset labels for them. #### Vendor response Thank you for the great review! We’re glad to hear the inventory management tools and low-stock alerts have been helpful, and that the customization options are working well for your team. We appreciate the feedback about working with multiple windows. We understand how helpful it can be to reference assets while printing labels or completing other tasks. Fortunately, Reftab does not prevent this within the application. It sounds like this may be an outside factor preventing this. Feel free to reach out to our support team and we'd be happy to troubleshoot this a bit further for you! Thanks again for sharing your experience. We’re happy to hear Reftab has helped improve how your team manages assets, purchasing, and asset lifecycle processes! Replied March 2026 --- ### Great for keeping tabs on assets - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered RefTab have always been very helpful. The platform is easy to navigate and most of it is self explanatory. I would definitely recommend to anyone looking for a system which can create QR or bar codes for all their assets and for assigning assets either in bulk or singly, this is the app for you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been using RefTab for a few years now but haven't really used it to its full capacity. It does a lot more than I gave it credit for. I like that it keeps track of all our assets and we know exactly where they are and where they have been. I also like that it can send emails on your behalf to the loanees (a feature I have only just worked out with the help of a very informative and knowledgable member of their team ([sensitive content hidden], thank you for your patience and clear instructions). #### Cons I don't like that I couldn't schedule an email for every six weeks. But that's not too much of an issue. As of last week I didn't even know it could send any, lol. --- ### Great for inventory management! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, very good. I will continue to use, and recommend to anyone who needs a better system to track their equipment. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Reftab is easy to use. The user interface is straightforward. I was able to organize all our tech inventory in a month. The thing i like best is that you can create QR codes to attach to items and then use the phone app for quick checkout. Making equipment easy to track. #### Cons The reports could be better. I find that are difficult to manage and customize to get exactly what I need. #### Vendor response Thank you for the great review! We’re so glad to hear that you were able to organize your tech inventory so quickly and that the QR code labels and mobile checkout have made tracking equipment easier. Creating simple, efficient workflows is a big focus for us at Reftab. We also appreciate your feedback about reporting. That’s an area we’re actively improving, and we’re currently developing a major overhaul to the report builder to make reports easier to create, manage, and customize. Our team is really excited about the update, and we’re hopeful it will make getting the exact data you need much simpler. Thanks again for your thoughtful feedback and for recommending Reftab to others, we truly appreciate it! Replied March 2026 --- ### Great Software for inventory management - Overall rating: 4/5 - Reviewer: Elias J. - Industry: Construction - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Easy to check out and check in equipment. Custom device information is a large bonus. Device history is also a plus so you can see how equipment was handled prior to being lent out the latest time. #### Cons Certain user screens are difficult to navigate as they do not direct you to anywhere. An example of this is when you go to Loanees and click on a user and can see their loan history, but you cannot directly click on any item. At this point you have to copy the ID and paste it into the search to find more information. #### Vendor response Thank you for the thoughtful feedback! We’re glad to hear that checking equipment in and out has been easy and that features like custom device fields and device history have been helpful for tracking how equipment is used over time. That’s exactly the kind of visibility we aim to provide with Reftab. We also really appreciate the specific feedback about navigating loan history from the loanee profile. Currently that section functions as a data table similar to a report, which is why the items aren’t directly clickable. Your suggestion is great feedback though, and we agree that being able to jump straight into the asset from that view would make the workflow smoother. We’ll definitely be looking into ways to improve this in future updates. Thanks again for sharing your experience, feedback like this helps us continue improving the platform! Replied March 2026 --- ### Usable but needs a new update. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Higher Education - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Reftab is okay; it gets the job done, but it has a few bugs, such as a restocked kit that will not update and will remain overdue. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It's easy enough to use, but it would be helpful if a training session or a user manual were provided. #### Cons User interface is a bit clunky, we seem to have to navigate across all regions of Reftab to find certain assets. Pressing the back button doesn't take us back by one page, but to the homepage itself. This is time-consuming and frustrating. Reftab claims that the accessories are not bookable even if they have recently been cancelled or have no bookings, it will not be bookable. A Store Desk would be helpful such as what SISO offered with the barcode scanning. #### Vendor response Thank you for sharing your feedback. We’re glad to hear the platform has been helpful overall and appreciate you pointing out areas where we can improve. Reftab includes a "Store Desk" equivalent that can be accessed from the Loans page or through Settings > Kiosk, making it easy to scan items for check-in and check-out. If accessories or kits appear unavailable after being restocked, the item may still need to be checked back in or updated in the system so the platform recognizes it as available again. For training, we do post guides and manuals on our FAQ pages and work to keep them as up to date as possible. We’re also launching webinars and monthly Q&A sessions with our team to provide additional help. If you’d like assistance, click the “?” icon in the top-right corner to contact our support team. We’d be happy to walk through your workflow and help make sure everything is running smoothly. Thanks again for your feedback and for using Reftab. Replied March 2026 --- ### Excellent tool - Overall rating: 5/5 - Reviewer: Jordan S. - Industry: Information Services - Company size: 201-500 employees - Product usage: 1-3 years · weekly - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Reftab offers organized asset management. --- ### Great product backed by a very supportive team. - Overall rating: 5/5 - Reviewer: Andrew S. - Industry: Banking - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have enjoyed using it, it has a lot of quality-of-life features over our previous self-hosted option of SnipeIT. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I enjoy how well documented it is, usually anything is fixable by looking through the documentation. We also enjoy using our SSO integration to keep it as secure as possible for us. #### Cons I wish it had ticketing built in, hoping this is a feature that is road mapped. Other than this I haven't had any real big complaints besides a billing problem that was quickly fixed. #### Vendor response Thank you so much for the thoughtful and detailed review! We’re thrilled to hear that the documentation has been helpful and that your SSO integration is delivering the security and ease of access you were looking for. We also appreciate the feedback around ticketing. We understand how valuable having everything in one place can be, and insights like this help inform our roadmap planning. We have been discussing adding a ticketing system internally. While it hasn't yet been added to our roadmap, I wouldn't be surprised if you see a ticketing system in the future! We truly appreciate your support and are grateful to be part of your workflow! Replied March 2026 --- ### Great New Asset Management Tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered I'd started w/ Reftab as a cloud based asset management tool for tracking and managing electric vehicle charging stations. I've also used Device42 then Insight by Riada as competing products because had developed integrations with Jira Cloud and Jira Service Desk Cloud for our task and service ticket management. Reftab continued to develop their product and has now integrated with Jira. Nice! The cost/month is currently less than 50% of the monthly subscription cost for competing products and the functionality and customer service are truly excellent for our asset tracking and management needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great value for $ Integrates and Interacts with Atlassian Jira and Jira Service Desk (Provides link between the asset and any issues or tickets) Bulk Import of existing asset information from existing tools. Easy to setup new fields with different configurations. Good filters to find what you are looking for quickly. Mobile app/interface #### Cons The initial product did not integrate with Jira Service Desk. Reftab has since added this capability and setup was reasonably simple. --- ### Best rental software ive used but needs improvement - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Higher Education - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The interface is easy to use and the layout and look of it is well designed, it's easy to read and figure out where everything is #### Cons It's quite buggy, often doesn't let you check out kit reservations without a detailed explanation to why, just says "asset loaned out already" or "asset unavailable" without specifying which asset or user. You cant check kits out if theres too many accessories as it says "accessory limit reached" which is just silly, why put accessories there if you cant use them. You cant directly print a kit list or export PDF from a booking so we can print a physical kit list to help with our prep, instead we have to export an excel file with all the information and then delete the columns that are irrelevant, incredibly time consuming. When it shows the calendar view of booking availability it shows that its booked but you cant just click on the calendar and see the times and user, it just shows their e-mail in the booking which for us doesnt work as its just a student number. #### Vendor response Thank you for taking the time to share such detailed feedback. We’re glad to hear that the interface and overall layout have been easy to use and navigate, that’s something we put a lot of thought into at Reftab. We appreciate you highlighting the challenges you’ve run into. The “accessory limit reached” message is typically tied to loan settings that control how many items a user can have assigned at once. If a limit is enabled, it can prevent additional accessories from being checked out once that threshold is reached. Adjusting or removing that limit can often resolve situations like the one you've described. Since you’re managing large quantity kit reservations and workflows, we’d really appreciate the opportunity to schedule a call with you to review your account setup and better understand your use case. We can walk through your account and make sure everything is set up in a way that supports how your team prepares and loans out equipment. We look forward to hearing from you! Replied March 2026 --- ### Reftab review - Overall rating: 4/5 - Reviewer: Linus D. - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We use it for inventory management of our IT devices. we can check out to users and mark as lost or stolen. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros pretty good inventory management system for us. its easy to find the assets and find who checked them out. #### Cons The ready to checkout doesn't change when you check out an item. also the camera scanning system didn't work very well for us #### Vendor response Thank you for your review! We’re glad to hear that the system has been working well for your inventory management needs.. Regarding the “Ready to Checkout” status, it sounds like this may be a custom status label that was created in your account. Custom statuses don’t automatically change unless there’s an automated workflow set up to update them based on actions like check-out. We’d be happy to help you configure a workflow so that status updates happen automatically when items are checked out. Feel free to reach out to our Support Team to setup a meeting for this. As for the camera scanning, we’ve released several updates to improve performance. In many cases, scanning reliability can also come down to the quality and clarity of the printed labels themselves. We’d be happy to share best practices and review your setup to help improve the experience. Thanks again for the thoughtful feedback, we’re always here to help fine-tune your setup! Replied March 2026 --- ### Reftab is Excellent Software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Higher Education - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered It is an awesome software and I urge anyone needing inventory or asset management to use this system. It is the best for functionality and for the cost #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Ease of Use Imports assets from an excel file as a CVS. This make data enter a snap. Inventory Management Assset Mannagement Tracks not only who has assets, but the assets availability (i.e., needing repair or functional) also cost, age, maintenance and repair cost. This is great for working with inventory. Last, they have awesome support group. They respond quickly and will provide one-on-one video call to clarify issues. #### Cons Cannot print a list of items in a kit. Cannot convert template kit to kit. Cannot see kits when loan rights are through portal access. Cannot print accessories by category of accessory #### Vendor response Hi Nurney, Thank you so much for your wonderful review! We'd love to jump on a Zoom and talk further about your kit needs. If you have a moment, reach out to support and we'll work to book a meeting. Replied September 2025 --- ### Reftab in Higher Ed. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We evaluated many SaaS asset management systems and reftab was far above for our needs. The product and support are excellent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Reftab is extremely easy to setup and use. Its numerous integrations with MDMs and Entra ID make it a wonderfully accurate asset management and inventory management. The learning curve is easy and the documentation thorough. #### Cons Specifically for our college, we'd love to have a financial area where we can easily upload purchase orders and link them to assets. #### Vendor response Hi Cyrille! Thank you so much for this wonderful review! In fact, we recently released an update that allows files to be attached to assets from the bulk edit screen, making it easy to link POs to several assets at once. Next, we plan to extend the vendor feature, which currently links to software, so it can also connect to hardware too. Your input helps us keep improving, and we’re grateful to have you as part of the Reftab community. Replied October 2025 --- ### New to Reftab - Overall rating: 5/5 - Reviewer: Charles H. - Industry: Sports - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is taking us a little to setup how we need it but that is due to lack of internal resources to dedicate to it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The tool is very flexible and continues to add features and integrations often. I really like to integration capabilities, the software licencing management, the diversity in usage, and the price point is amazing. #### Cons Would like to be able to brand and design the interface for color and logo. Not a big issue but a nice to have. Also the location options seem a bit limited. Not all items are assigned to a person so we are figuring out how to assign these things to a generic loanee for consistency. #### Vendor response Hi Charles, Thanks so much for your feedback! It’s great to hear that our continuous updates with new features and functionality are being well received. We’ve got a lot more planned for 2026! Regarding changing the color and logo, you can do this by clicking Settings in the upper-right corner, then selecting Display (the option with the paintbrush icon). From there, you’ll be able to set your own color and logo. Replied October 2025 --- ### Excellent inventory management - Overall rating: 5/5 - Reviewer: Steven V. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Reftab does what we need it to do perfectly. We really like the Dell Sync with Reftab as it allows us the see purchase date and warranty expiration of our laptops and desktops #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ability to add and manage software license and hardware accessories like laptops, desktops, etc. #### Cons Haven't seen the feature to be notified multiple times when a license is expiring. Currently, we are only notified once when it reaches the 30, 45, 90, etc. days before expiration. This should be a standard in software/hardware inventory management and not a feature. #### Vendor response Hi Steven, we're happy to announce multiple notification time frames are now available for expiring licenses. Thanks for your review / suggestion! Replied May 2025 --- ### Reftab Review - Overall rating: 5/5 - Reviewer: Devin C. - Industry: Telecommunications - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Overall Reftab has been a five star product. Very easy and simple to use. If you aren't able to figure a task out they have helpful documents explaining each process step by step or customer service is very responsive and friendly to work with. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to understand and use. This software is very simple and straight forward and very customizable. #### Cons You can't change the fields in the LDAP sync to custom fields such as Screen size etc. If importing machines you can't have the asset status set to in stock automatically. Which means you have to go to each asset and change the status manually. You can make a Workflow Automation that changes the asset status automatically for any new asset added after creation. --- ### Reftab is awesome - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: 3-5 years · weekly - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I needed to find a solution to manage checkout hardware for staff and students. Anything from laptops to slide rulers. I checked into several options. Some free, some where the startup cost was over $5K. When I found Reftab, I was sold right away. It was so easy to get setup and it covered everything I needed. But then, there's the tech support and customer service aspect. Wholly cow, the Reftab team is on it!!! I've run into a few cases where I could use a feature. I submitted my use case and OMG, they developed it and implemented it. Now, if I asked for something that no one would use, mileage could vary, but they respond quickly and really seem to understand my needs as a customer. The product is great, but the support is what really sold me! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Reftab is really intuitive. I setup my first instance without needing any support and barely glancing at the documentation. I had a fully functioning demo running with assets and testing check in check out in about an hour of signing up for a demo account. The mobile app adds to that intuitive use. #### Cons I wish I could tie printing inventory labels to my Dymo labelwriter and use a label template to print more customized intentory labels right from the Dymo. OK... I haven't asked if that was possible, yet. --- ### Improvement - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Automotive - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I enjoy Reftab and would definitely recommended to anyone who's interest in an asset tracking software. The way we introduce accessories and the limitation on that area are some things i would improve but over all a good product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its customization capabilities and the easy access. Has a lot of intuitiveness and its's user friendly. #### Cons The phone app limitations. I believe there is more potential to be explore there as well as all the accessories. --- ### Reftab - a solid 4 out of 5 - Overall rating: 4/5 - Reviewer: The Tim D. - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: 3-5 years · weekly - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It really fits the way we work... volunteer crews, rotating teams, chaotic environments, lots of moving parts. It's a good fit, and it suits our team. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like Reftab because it just works. No bloat, no bull. It does exactly what I need it to do: keeps track of stuff without becoming another thing that needs managing. It’s clean, fast, and lets me know who’s got what, when it’s due back, and what condition it’s in - Reftab feels built for people who actually do things, not just manage them. #### Cons What bugs me about Reftab is that it still feels a bit rigid. It’s great for tracking assets, but the workflow side can get clunky. I can’t bend it as far as I want - no true automation, no bulk logic beyond imports, and integrations are limited unless I've not worked this out yet. The UI, while clean, can also feel dated. Some settings are buried three clicks deep, and editing lots of items at once is painful. #### Vendor response Thanks so much for the kind words! We’re really happy to hear Reftab helps you stay organized and fits the way your team works. On the automation side, our tools are pretty flexible, and we can often tailor them to match specific workflows. If you reach out to our customer success team, we’d love to help set that up for you. And, if it's something the platform can't do, we can investigate adding it in. Thanks again for your review Tim. Replied November 2025 --- ### Reftab Wonder Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Restaurants - Company size: 10000+ employees - Product usage: 3-5 years · daily - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Reftab has been very positive. The platform is straightforward to use, and setting up our asset categories, custom fields, and workflows was smooth. The ability to check assets in and out, assign them to staff, and keep a clean history of each item has been especially helpful in keeping our inventory organized. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The multi integrations Reftab added are amazing and helps us connect to other platforms to get device data. #### Cons Limited advanced reporting, while it has standard reports, highly customized or advanced analytics may require exports to Excel/BI tools. #### Vendor response Hi Shub, Thank you for the great review! We’re so glad to hear that you’re finding value in Reftab’s integrations, it’s a big focus for us to make sure everything works seamlessly with the tools you already use. Your feedback means a lot, and we’re excited to keep building even more ways to make asset management easier for you. Replied October 2025 --- ### Wes Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Public Safety - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been so great. Extremely easy to use and teach others to use. I will definitely recommend it to others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy it was to create assets, kits, and accessories. It was also very easy to import loanees into Reftab. #### Cons I honestly can’t think of anything I dislike. The product is extremely helpful especially since it has a mobile app. #### Vendor response Hi Wes, thank you so much for taking time to write such a wonderful review! We're very appreciative and glad to hear Reftab is working so well for you and you team. Keep us informed of any feedback as you continue with the platform, and let us know how we can make things even better. Replied October 2025 --- Reftab Reviews, Pros and Cons - 2026 Software Advice