Revel Systems vs ShipStation

Revel Systems has 294 reviews and a rating of 3.73 / 5 vs ShipStation which has 747 reviews and a rating of 4.68 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.73 / 5 (294)

4.68 / 5 (747)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

3.5 / 5

4.5 / 5

Customer Support

3.5 / 5

4.5 / 5

Functionality

3.5 / 5

4.5 / 5

Last Review Written

October 12, 2021

October 4, 2021

Pros/Cons

  • Pros

  • I really liked its ease of use for just about anyone.

  • It is easy to use, very flexible, and meets all my needs. I like that I can program it to do what I want it to. Additionally, it has very useful and easy to find and read reports.

  • Cons

  • The only con is the monthly fee. Although pricey, the bang for your buck at the end of the month is worth it.

  • Sometimes difficult to match up specific menu changes to system, so we have to create "patches" to make work. But it does work.

  • Pros

  • I love ShipStation. It was relatively easy to set up and very easy to train shipping staff to use. There customer support is always very helpful when needed.

  • It was cloud based and is easy to use. Great tool for our team to work together.

  • Cons

  • There are USPS errors every once in a while when we go to printing labels. However, they are usually resolved quickly.

  • Setting up automation is a little difficult at first, but once you do a couple, you get the hang of it.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos