Revel Systems
About Revel Systems
Awards and Recognition
Revel Systems Pricing
Starting price:
$99.00 per month
Free trial:
Available
Free version:
Not Available
Other Top Recommended Inventory Management Software
Most Helpful Reviews for Revel Systems
1 - 5 of 322 Reviews
Anonymous
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed July 2018
I own a restaurant and we use Revel as our POS.
I like the view of the menu the most. It allows you to easily select products and add additional items, if you need to.
CONSThe customer service is horrible. If you have any issues with the system, good luck to you and block off at least an hour.
Debra
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2023
Revel POS system
Same system used for different areas of our business where we had different POS systems in past. Easier for administration, bookeeping, etc.
PROSOffers both retail and restaurant versions of software that works for our company, which includes a retail operation (winery & brewery) as well as a separate cafe operation.
CONS"CRM" customer management is lacking on the management side; purchase reporting only available for periods of 12 months rather than entire history for customer. Reports auto load prior to dates being entered; spend a lot of time waiting for a report to load to then enter actual period wanted for report.Features removed during updates (no longer have receipt option when comping items; for winery/brewery operations we comp out bottles used for tastings on a daily basis and used these receipts routinely, only to have the feature disappear with an update).Quite expensive for our seasonal business; we need several stations during busy months but have to pay quite a bit even when several are not used during slow months.
Reasons for switching to Revel Systems
Outdated products; ability to use same system in place of 2
PHIL
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2024
Run for your life
Disgusted by the absolute stupidity abd stubbornness of the software... hopeless
PROSNothing, overpriced clunky software with zero customer service.
CONSAbsolute shute software with no service. Rude non responsive no Australian service .. look.elswhere
Julie
Museums and Institutions, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2023
Revel System as Inventory Management
Overall experience is good as we are familiar with the system. Revel support is generally helpful when issues require additional assistance/experience to navigate.
PROSPOS interface is intuitive and easy to use and easy to train staff to use in everyday sales operations.
CONSRevel backend is confusing until one is familiar with abilities. POS interface can prove confusing for processing returns and exchanges of Merchandise. The sales interface can be clunky for processing larger orders.
Reason for choosing Revel Systems
User Interface and Pricing for the foundation's small business needs.
Sam
Retail, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2023
QSR User
Good. Poor experience with ordering replacement equipment.
PROSReporting is very convenient. Real time updates. Flexibility with making menu modifications.
CONSTroubleshooting software issues. The most recent glitch is with trying to order replacement card reader.Going on 3 months and equipment has yet to be delivered.