Zoho Inventory is highly recommended, affordable and value for money software. Very useful for Micro, small & Medium Enterprises. Awesome if you use Zoho books.

Zoho Inventory is a feature loaded tool and following are the gamechanger pros of the tool: 1. Comes with multiple APIs to integrate system 2. Comes with frequent and timely updates 3. GST compliant: HSN and tax rates 4. Easy integration with Zoho Books 5. Easy order and warehouse management 6. Quick and easy dashboarding and pre designed reports

Zoho Inventory is a fabulous software to manage inventory. Inventory In and Out Manual changes can be more user friendly.

Although it's early the client has a much better grasp of their unique inventory management challenges and have been quickly adapting to a much more comprehensive solution that is ultimately easier to use

Our client, a trucking parts supplier, needed a warehouse/ inventory management system that would integrate with their new Shopify sales channel. The seamless integration and robust features of the software are what fit the bill for this particular business situation perfectly.

For the Canadian market the accounting module of Zoho has some minor shortcomings when compared with more popular accounting solutions in the region.

Poor. I ran out of room on the cons: lack of business acumen. No ability to convert or auto convert specific sales transactions from various sales channels to final invoice in zoho books. The funny thing in discussing the sales order to invoice issue, "So many people ask for the capability". Crazy idea for an ecommerce co with multiple landing pages, Social media, and various sales channels. We have attempted to work with Zoho One and Zoho Inventory because I love the concept of having all the various systems on a single platform. You would think the mitigation of risk in todays world of ecommerce might be accomplished. I think what Zoho has perfected is the proverbial "Jack of all trades and master of none". There are simply countless holes, errors, and omissions that for one reason or another Zoho's Development team have not addressed or can not get to because the list of fixes is too long.

proposed functionality and inter connectivity with CRM, campaign, books, etc... Too bad it does not work I do like the chat to support, although they rarely have answers. When attempting to chat to support tonight for the below issues the system turned it into an email. Hopefully they will get back to us over the next 2-3 days.

Does not work or function properly. example 1) ~500 transactions via amazon merchant fulfilled. Inventory was out of sync within 2 days. Orders stopped being pushed from amazon into our system as sales orders and the customer service issues ensued. Zoho had no answer and we turned off the inventory. Most if not all 3rd party consultants we have spoken to advocate back end fixes using Zoho Creator and deluge. example 2) We add a new zoho one license for a consultant yesterday. a) the new email assigned to the consutlant does not work. b) zoho inventory decides to do a reset asking the consultant and all of our employees to walk thru the start up menu. Upon enabling zoho inventory once again, all of our transactions except those for the past 4 days are accurately in zoho inventory are in the system as sales orders. Upon review of our amazon marketplace zoho inventory integration it was turned off. Upon attempting to enable the amazon marketplace integration the application immediately recognized our credentials. Just missing last 4 days sales orders. No integration with shipstation, its on their roadmap. No ability to concurrently hold and run amazon merchant fulfilled and amazon FBA inventory, not supported by zoho inventory. Its either one or another. Zoho flow integrator is limited and most 3rd party consultants laugh when you ask about using the application to resolve some of the funcationality issues between the various zoho applications.

Zoho helps me keep track of my inventory levels and valuation, is easy to use, and was incredibly easy to setup and deploy.

I wish that there were customizable fields available on the item records, and reporting could be more comprehensive and customizable.

Keeping track of sales on eBay, our website, and other platforms where we sell such as Google Shopping can be confusing but Zoho makes it very easy to keep track of all three on one database without the confusion.

Zoho is really easy to use and affordable, especially for a small business. I like that it creates your own invoices that you can send to customers. I like that you can keep track of multiple warehouses on one page. These are small features that make Zoho really great.

The software is easy to use but still has some features that I would love to see changed. We run a small eBay business and there is often difficulty in merging products. I cannot go back and fix this later on. Sometimes this will make the inventory numbers look different than what they are. This is also part of a human error, but I wish there was a feature on Zoho that would help me reconcile inventory when I make a mistake with merging products.

Cloud based, pricing tiers by customer, import/export.

Coming from a fairly old (DOS based) system, which we were used to, there is a learning curve. I was not able to easily find ways to do business the way we are used to. After much searching, Zoho has most of the main capabilities, but they were not easily found. This could be because Zoho does so much that there is a lot to search through.

Ease of use. Ability to link other Zoho Products like Zoho Books. Customer service.

Not implementing changes fast enough to make program even better or more functional!

Helped us with our inventory, quotes and sales orders. Ultimately switched to another product with more control over selling units and templates.

Ease of use, online access, cost. Simple to implement. Informative reports.

To sell as different units had to create different item code and bundle/unbundle. Would like more control over templates - the built in ones take up too many pages when numerous items. To search as typing have to know how an item is named.

Zoho inventory is backbone for google merchant store integration and other Market Place. Can Monitor everything through single window

Easy google merchant store integration Mails for automatic inventory reports Market place integrations are available

Free trial can't be used for a small lingerie shop Difficult to enter measurement

For the price, you get an amazing amount of tools for managing inventory. It has a great integration with Amazon and makes everything sync very easily.

You can't segment customers based on purchase items.

Solving all my issues in keeping a check on y stocks,in my different locations...

Cloud Based, Accurate Inventory Accounting,seamlessly works with zoho books.

That i had to pay for Zoho Inventory seperately inspite purchasing zoho books,also its a lil long to get it to check all the shipment fulfilment process,should be a lil more customized ,like a click away

Ease of use and easy integration with Zoho commerce

There is always an issue with inventory count. Whenever an item is updated in the sales order after closing, it doesn’t reflect correctly

Not too great. I’d say ‘okay’ at best. The amount of emails we had to send to their customer support team to receive a response data later, often which didn’t answer questions or were irrelevant made this software a bad choice for us.

The software itself was great! Probably one of the best! The amount you can do with it is endless and forever growing.

The customer service team is terrible. And the connection plugin from your store to the Zoho online system is very temperamental. Not exactly what you want when running a busy business.

Horrendous

I only considered Zoho Inventory because of the Inventory integration with multiple Shopify stores but It never worked on more than 1 store.

Besides having paid $250 for a product that never worked, the customer service is very slow. They say they will contact their developers and have the issue fix overnight, they ask for screenshots of everything but NEVER SOLVE ANYTHING.

I needed to have more control searching for information and understanding how purchases and sales were connected to each other. Excel had the information but it wasn't easy to search for.

Being able to connect purchase orders, sales orders, customers, and payments together. It makes it easier to search for information, generate reports, and track sales & money spent. It makes handling my administrative processes quick and easy.

I wish there are additional minor customization that could be made. Importing sales information could use more documentation and takes some testing to understand. I wish I could import old sales information from previous years without it affecting the monthly orders limit.

Our startup has small teams,some of who work in different locations. We have been comfortably managing our core ops on Zoho Books & Inventory very well. Our management team also has access to data at all times. The mobile app is an excellent add-on that comes for free. It supports bar code scanning, which is a blessing if you need to handle several SKUs and process large orders. I had initially tried Quick Books paired with a third-party inventory module, but I got tired of it quickly and had to drop it. Zoho wins over competitors hands down !

It handles most day to day business processes of any product/service business with ease. The UI is very clean and easy to use. It is very unlikely that you would come across software bugs

For its scope and target segment, I have to really try hard to say something negative about Zoho Inventory.

If you only have one warehouse, and are a wholesaler buying and selling goods with a small range of products this is fine. If you are anything else, look elsewhere. Otherwise you will have a report of 20 pages long which you have to export to excel to filter.

Zoho is easy and quick to learn and the customer support is really good.

The system has some real major flaws. 1. There is no pick list, which makes warehouse picking a real challenge 2. You can send delivery notification and invoices to separate e mails. 3. The reports are terrible and are not fit for purpose for a multifunctional warehouse system 4. They really struggle with vat, and therefore connecting to other systems is difficult. 5. The package does not fully integrate with Intuit and pushes towards Zoho Books. The try to force you to use Zoho books all the time.

So far so good, it the product that we have selected for our business and has met our needs. We tried several others but choose this one and have been happy. The product is dependable and has not had any glitches so far. We would recommend this products to other users.

We tried several products however most of them lack the function of being able to track items needed to produce your final product. Most of them are just an inventory product but lack the options needed for those of us that manufacture our own products. Once you find a product that does have these features they are pricey and difficult to use with little to no instructions. Then there is the problem of enabling them to sync with your accounting software like Quickbooks. This product has all of these features and is the reason we are using it.

The screen resolution and display may need to be adjusted. We noticed that the side bar on the left does not open all the way and is partially covered by the mainscreen. It would also be nice if someone would come up with a program that automatically generated a product SKU number instead of always having to manually create these.

If I do not have enough inventory to ship a full sales order, I am able to make partial shipments. When new inventory goes in, I can go back to see what I need to ship to complete that partial shipment

I can make shipments directly from my sales order. It integrates pitney bowes shipping software, so I can ship USPS first class and Priority without having to leave the ZOHO platform

I wish they had plans for smaller companies. We only need two users, but the plan they offer to go from one user to multiple users is 4-5x the amount we pay for 1 user. I just doesn't make economical sense to pay 5x the amount just to add one more user.

For the money, the value of this product is fantastic. It has lots of options and ways to view and track your inventory. We needed something simple and straightforward, and this covers our needs and more.

It has what we need - the ability to track inventory for our warehouse items. We don't need any fancy bells or whistles. We don't need it to be an ordering or sales system. We just want to know our current counts, and be able to make adjustments as needed. Zoho Inventory does all of that and more. And for the price, you really can't beat this inventory software system.

For our needs, it had too many additional features. I don't need purchasing or sales orders. But we just don't use those screens, so it's not a big deal.

The dashboard is simply awesome. It gives a good daily overview of the business activities and the necessary next-steps. We can easily manage sales order and transfer among the warehouses, and scale easily to more warehouses when needed. The integration with our website is just fantastic. Items and stock level from the Inventory syncs that on the website. No more repeated work. AND, the API access is just wonderful. Going forward, applications can be built on the API feature to add more value to our customers and business process.

The permission levels could be better improved. A user's access to the Customer's Contact module, for example, should be limited to the contact created by that user. Then, the accountant can have access to all contact irrespective of the who created it. A desktop application would be great. Or, an application to work offline when there's limited internet connection.

I love Zoho and all its products. When everything works together, it's amazing.

When alll Zoho app work together it's wonderful. Support is always fast and helpful.

Maybe better integration with e-commerce platform like Woocomerce and Prestashop

It invaluable if you are handling orders with multiple warehouses.

It's an easy to use product in the Zoho universe of applications. We only use Inventory, but there are many to choose from. We use it to keep track of inventory, orders and stock levels .

Can't really think of any negative things. It does what it's suppose to do.

I like Zoho inventory because on this platform everything is connected to my orders and I can manage shipments in a practical and fast way

it's perfect for me and it's all so intuitive!

I’m a big fan of all of the branches to Zoho. Same goes for the inventory application, I can easily add/delete and manage inventory items and merge them into my Zoho CRM. Capatability is amazing.

It could be a little more customizable with certain items but for the most part this is an overall great inventory management option.