Zoho Inventory Software

Zoho Inventory Software

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About Zoho Inventory

Zoho Inventory is a cloud-based inventory management solution designed for small to midsize businesses. It features inventory management modules including reporting and analysis, vendor managed inventory and lot traceability. It features mobile compatible apps for Android and iOS devices. Zoho features built-in shipment estimating, tracking and delivery confirmation features that allow users to invoice, ship and track products. The solution allows users to create purchase orders, backorders and drop shipments. Users can track every item in the inventory with serial number and batch tracking feature. Zoho Inventory integrates with multiple e­-commerce sites such as eBay, Etsy and Amazon. It is priced at a monthly subscription based on the numbers of orders ...

Zoho Inventory Pricing

14 day free trial. A free version is available for up to 50 orders and 50 shipments per month. Standard: $59/organization/month billed annually. Includes 1500 orders & 1500 shipments per month. Professional: $99/organization/month billed annually. Includes 7500 orders & 7500 shipments per month. Premium: $159/organization/month billed annually. Includes 15000 orders & 15000 shipments per month. Elite: $239/organization/month billed annually. Includes unlimited orders & unlimited shipments per month. Quotes for larger subscription packages are available on request. Discounts are available for non-profit organizations.

Starting price: 

$59.00 per month

Free trial: 

Available

Free version: 

Available

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Zoho Inventory User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 346 reviews

User Profile

Ankush

Verified reviewer

Company size: 501-1,000 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Track inventory on the go!

Zoho Inventory is highly recommended, affordable and value for money software. Very useful for Micro, small & Medium Enterprises. Awesome if you use Zoho books.

Pros

Zoho Inventory is a feature loaded tool and following are the gamechanger pros of the tool: 1. Comes with multiple APIs to integrate system 2. Comes with frequent and timely updates 3. GST compliant: HSN and tax rates 4. Easy integration with Zoho Books 5. Easy order and warehouse management 6. Quick and easy dashboarding and pre designed reports

Cons

Zoho Inventory is a fabulous software to manage inventory. Inventory In and Out Manual changes can be more user friendly.

Sancharini S

Verified reviewer

Company size: 11-50 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: GetApp

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

March 2021

Practical, economical option for Inventory Management

Functional company, hands on management. Can write to them any time, it's a different thing that they don't reply, but get the ball moving through their team !

Pros

Practical features that are used by any warehouse daily, pick list, packing list, item management, batch / serial number management etc... all in all a complete package for warehouse management.

Cons

Can be more economical due to scale of zoho, they could pass some more discount to clients.

Reasons for choosing Zoho Inventory

Complete solution / package to run a business, not only inventory management.

Anonymous

Company size: 51-200 employees

Time used: Less than 6 months

Review Source: GetApp

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2021

Buena solución

Fue poca, probamos un tiempo el uso de esta herramienta pero no se adecuo a nuestras necesidades y se optó por un desarrollo propio

Pros

Me gusto, te permite administrar muy bien pedidos e inventarios sin embargo no es una aplicación que se adecuase a las necesidades que teníamos

Cons

Al momento de implementar nos resultó difícil de entender, quizá necesita mejor soporte pero fuera de eso, todo en orden

Gregory

Company size: 2-10 employees

Industry: Furniture

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Functionality

out of 5

January 2021

Shopify users, beware of Zoho!

Impossible to contact the dev team, even by email, which would have saved me two years of lost development time on my end. There is not even an effective communication channel between Customer Support and their own development team. It's one of those "I.T. doesn't talk to inferior beings" outfits. You know the type. Low integrity: If you make a mistake and misguide a paying customer, accept responsibility and issue a refund. It's the very least they could have done.

Pros

On paper, Zoho had all the flexibility and scalability we were looking for, but it turns out that it is incompatible with a Shopify store that has more than a few months of data. It won't import the data. This is not a misunderstanding and there is no workaround. Details below.

Cons

We bought it to be our CRM and Inventory Management System for our Shopify office furniture store. On installation, it would only import the last two months of transactions from Shopify. That's a disaster. For all of our regular customers, they'd have two accounts and we'd have to look in both places to find a past order, not to mention re-creating all of their account data by hand in the new system if they hadn't purchased in the last two months, and we'd have no idea what their lifetime value was. Zoho support was sure I had done something wrong. It took weeks for them to decide that Shopify was the problem. They told me Shopify was blocking the export of the data. So I called Shopify. They told me (in an hour) that they have an automatic block to prevent hacking but all Zoho had to do was to call them and they'd unblock them! Over a period of weeks, I tried to get to the right department to tell the install team or dev team about this, and no one seemed to know what I was talking about. They kept insisting it was a Shopify problem. A support rep got back to me a few months later and said the limitation had actually been built into Zoho and it would be fixed in the next version update. So, foolishly, I kept paying. I kept checking in and finally, two years later, they told they have no plans to fix this problem, and no, I couldn't have a refund even though I was waiting for them to fix what they told me they would fix, and had never used the product.

Reasons for choosing Zoho Inventory

Low entry price and scalability, with robust feature set, but never used it because it just can't work with an existing Shopify store that has more than a few months of history to import.

Al

Company size: 2-10 employees

Industry: Hospitality

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Functionality

out of 5

March 2022

Instant Inventory

Overall my experience has been good, I am going to follow up once I complete another tutorial. This is a good product, I believe that I am not using it to it's full potential.

Pros

I can appreciate the integration between all Zoho platforms and the ease of updating while sharing with my team. I tend to utilize the "Adjustments" feature to make quick updates. This has saved my team a lot of time when making small adjustments.

Cons

My team has reported redundancy in items and having issues with "Active & Inactive" items. I am looking for more automation towards placing orders and the system updating seamlessly.

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