Flowtrac Software

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31

Recommendations

FrontRunners 2017

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About Flowtrac

Flowtrac is a cloud-based and on-premise warehouse management solution that helps companies manage their Inventory, Assets, Warehouse, Work In Process, and other specialty tracking requirements. The solution is suitable and deployed in Commercial, Government, Higher Education, and Humanitarian organizations all over the world. Users can access the system via desktops, tablets, or mobile devices. Key features include stand-alone inventory tracking by Quantity, Lot and Quantity as well as unique Serial-Tag tracking. Product additional features include Kitting, Bill of Materials, Bill of Labor, Interchanges, Multi-U.O.M., Multi-Lingual, Multi-Location, Min-Max. User defined "Flex" fields provide the ability to add other fields of information to a Product or Transaction. D...

Flowtrac Pricing

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Starting price: 

$100.00 per month

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Flowtrac User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

4.5

Customer support

5

Functionality

5

Showing 1 - 5 of 31 reviews

Kelly

Company size: 201-500 employees

Industry: Hospital & Health Care

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

Syracuse Community Health Center

I am extremely pleased with Flowtrac. I highly recommend allowing the Flowtrac team to install the system and work with your organization. Doing so will ensure you are going to utilize the product to it's greatest capacity to meet your needs. The team who came to install our system were beyond professional and knowledgeable; not only about Flowtrac, but how inventory should be managed to optimize workflow efficiencies. The team was exceptional in providing recommendations for the vision we had for our warehouse space. They used their experience and expertise to create a functional warehouse space that surpassed our expectations.

Pros

The features I found the most valuable is the user friendly capabilities of both the software and the scanning equipment. The product has been successfully installed and useable within a few short days. Also, the customization, based on our industry is beyond our expectations.

Cons

There were no features I found unappealing .

Reasons for choosing Flowtrac

I was impressed with the initial communications with the vendor representative and how receptive he was to addressing my needs. I needed a warehouse solution that was outside the specifications of a traditional inventory management system (our inventory is records, not parts, etc.). The demo he provided confirmed that Flowtrac could provide what I needed to meet the expectation; a way to store records and allow for easy retrieval. Then he indicated that they can have a team come install the product; I was sold! The other vendors would customize the software, but would simply ship the product to us to install and figure out how to use. The installation component is an invaluable service provided by Flowtrac. The installers sent for our job,[SENSITIVE CONTENT] and [SENSITIVE CONTENT], were outstanding and couldn't thank them more for all their assistance getting our warehouse up and running!

Response from Flowtrac

Thank you for the review Kelly!

Replied April 2022

Nicole

Company size: 2-10 employees

Industry: Farming

Time used: Less than 6 months

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2020

Cloud based business operations in your pocket!

Our experience with the Flowtrac Team has been incredible! From our first meeting with [SENSITIVE CONTENT HIDDEN] to our final interactions with the programmers and project manager helping us "go-live". They were patient & understanding of the technical challenges of our inventory system and provided creative solutions to help resolve those challenges. The Flowtrac Team takes customer service to higher standard that more businesses should try to achieve!

Pros

Flowtrac is a fully functional business operations software. You can utilize the entire program to run your business; or you can select to utilize only certain sections of their program- making them a customizable solution to your business challenge(s). The ability to house the program in a cloud setting brings a whole new ease of use for those who may not be on site or for companies with multiple locations.

Cons

There are really not any Con's to the Flowtrac software. So much of the Flowtrac program is customizable to your businesses needs that what may appear to be a challenge within the program can be worked through with the programmers to help them understand how to fit the program to your needs.

Switched From

IntelliTrack

Reasons for switching to Flowtrac

The program was clunky and outdated ( think Windows 3.1), NOT user friendly, limited ability to customize, and horrible customer service.

Lance

Company size: 2-10 employees

Industry: Automotive

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

January 2022

bROK Product review

[SENSITIVE CONTENT] and the support team are very helpful and I appreciate their time and help throught this process.

Pros

it is user friendly once you understand how navigate in it.

Cons

I would have like a template that provided alternative menaings to terminology. for example LPN - the uniques barcode the user will generate for each pallet. There is not always a chat person available to assist. You are on Chicago time and I am in Ohio and start work at 6:30am. There have been many time I have had to wait to get answers to questions.

Reasons for choosing Flowtrac

It felt like a good fit for our start up system.

Response from Flowtrac

Thank you for the review Lance!

Replied April 2022

Rick

Company size: 11-50 employees

Industry: Renewables & Environment

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

January 2022

Entry-level or Advanced, this software will work.

My experience has been wonderful. Flowtrac definitely demonstrates their willingness to work with their clients to achieve the best results.

Pros

Ease of product set-up & having all pertinent fields available right from the product screen really makes this software accessible for any user be it novice or expert.

Cons

Not too many dislikes with this software. The ability to create options in bills-of materials would be a plus.

Reasons for choosing Flowtrac

The biggest deciding factor was client reviews about their commitment to helping. The customer service is top notch and easily available to help.

Response from Flowtrac

Thank you for the review Rick!

Replied April 2022

Tyler

Company size: 201-500 employees

Industry: Utilities

Time used: Less than 6 months

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2020

Customized Exactly to Our Liking

Pros

This software is capable of being self taught, but the training is excellent. They know their product and can help with anything. Customer Service is like no other! If they don't have it, they can create it. Implementation was as easy as it could be without having anyone come do it for us.

Cons

Importing can only be done through templates that are downloaded from within the software, so you have to alter your documents or copy and paste to make it all match, otherwise the software won't accept it. This is a work-in-progress though, and will not be a Con in the future.

Reasons for choosing Flowtrac

We were strictly looking for Warehouse Management. FlowTrac was the only inventory software capable of giving us everything we needed, and if they didn't already have it they could create it. Other options only gave us specific functionality, with no options of modification or development to give us the missing functions we needed, or the it was additional costs to get "packages" that would give us other functionalities, but yet still didn't have everything we needed.

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