Syracuse Community Health Center

I am extremely pleased with Flowtrac. I highly recommend allowing the Flowtrac team to install the system and work with your organization. Doing so will ensure you are going to utilize the product to it's greatest capacity to meet your needs. The team who came to install our system were beyond professional and knowledgeable; not only about Flowtrac, but how inventory should be managed to optimize workflow efficiencies. The team was exceptional in providing recommendations for the vision we had for our warehouse space. They used their experience and expertise to create a functional warehouse space that surpassed our expectations.

Pros

The features I found the most valuable is the user friendly capabilities of both the software and the scanning equipment. The product has been successfully installed and useable within a few short days. Also, the customization, based on our industry is beyond our expectations.

Cons

There were no features I found unappealing .

Cloud based business operations in your pocket!

Our experience with the Flowtrac Team has been incredible! From our first meeting with [SENSITIVE CONTENT HIDDEN] to our final interactions with the programmers and project manager helping us "go-live". They were patient & understanding of the technical challenges of our inventory system and provided creative solutions to help resolve those challenges. The Flowtrac Team takes customer service to higher standard that more businesses should try to achieve!

Pros

Flowtrac is a fully functional business operations software. You can utilize the entire program to run your business; or you can select to utilize only certain sections of their program- making them a customizable solution to your business challenge(s). The ability to house the program in a cloud setting brings a whole new ease of use for those who may not be on site or for companies with multiple locations.

Cons

There are really not any Con's to the Flowtrac software. So much of the Flowtrac program is customizable to your businesses needs that what may appear to be a challenge within the program can be worked through with the programmers to help them understand how to fit the program to your needs.

bROK Product review

[SENSITIVE CONTENT] and the support team are very helpful and I appreciate their time and help throught this process.

Pros

it is user friendly once you understand how navigate in it.

Cons

I would have like a template that provided alternative menaings to terminology. for example LPN - the uniques barcode the user will generate for each pallet. There is not always a chat person available to assist. You are on Chicago time and I am in Ohio and start work at 6:30am. There have been many time I have had to wait to get answers to questions.

Entry-level or Advanced, this software will work.

My experience has been wonderful. Flowtrac definitely demonstrates their willingness to work with their clients to achieve the best results.

Pros

Ease of product set-up & having all pertinent fields available right from the product screen really makes this software accessible for any user be it novice or expert.

Cons

Not too many dislikes with this software. The ability to create options in bills-of materials would be a plus.

Customized Exactly to Our Liking

Pros

This software is capable of being self taught, but the training is excellent. They know their product and can help with anything. Customer Service is like no other! If they don't have it, they can create it. Implementation was as easy as it could be without having anyone come do it for us.

Cons

Importing can only be done through templates that are downloaded from within the software, so you have to alter your documents or copy and paste to make it all match, otherwise the software won't accept it. This is a work-in-progress though, and will not be a Con in the future.