ConnectWise Automate vs ManageEngine ADManager Plus
ConnectWise Automate has 127 reviews and a rating of 4.14 / 5 stars vs ManageEngine ADManager Plus which has 53 reviews and a rating of 4.47 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Automate is feature rich and great for managing our clients desktops and servers. We love the ability to do patch management with this tool.
- The remote program is really good. Very simple and quick when a caller has called in.
Cons
- Definitely full featured, but a little too pricey to be used for stand alone in house Corporate use, really designed more for MSP's.
- Again, I suspect due to the years of bringing the tools together, Automate seemed to somewhat stall/lag on added features for awhile.
Pros
- The auditing reports are great as we can easily find out who changed something and when.
- Its alot like a few of the other software programs out there , it is fairly simple to use , delegates roles , eliminates repetitive motions , pretty basic great for small business.
Cons
- My only negative is that it can sometimes take a while to get a hold of a support person when there is an issue. I have waited a couple of days in the past (mid-week, not over a weekend).
- Doesnt allow for you to change alot, doesn't give enough characters to use to explain an issue too limited.
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