ManageEngine ADManager Plus vs ConnectWise SIEM
ManageEngine ADManager Plus has 54 reviews and a rating of 4.48 / 5 stars vs ConnectWise SIEM which has 44 reviews and a rating of 4.61 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- The auditing reports are great as we can easily find out who changed something and when.
- Its alot like a few of the other software programs out there , it is fairly simple to use , delegates roles , eliminates repetitive motions , pretty basic great for small business.
Cons
- My only negative is that it can sometimes take a while to get a hold of a support person when there is an issue. I have waited a couple of days in the past (mid-week, not over a weekend).
- Doesnt allow for you to change alot, doesn't give enough characters to use to explain an issue too limited.
Pros
- The integration with a lot of the core services we use made this a clear winner when reviewing. The ongoing communication from the team allows us to be confident in how the product is working.
- Perch is a perfect compliment to our services as it provides the SOC portion to security and their team then works with ours to get our customers taken care of.
Cons
- Alerting when things stop working. When things flatline, there's nothing configured out of the box that will notify you.
- Sometimes links don't take you to the correct alert, which can cause confusion. Physical sensors can go offline which is troublesome given the remote nature of all employees.
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