# ManageEngine ADManager Plus vs SolarWinds Service Desk - 2026 Comparison - Software Advice

> ManageEngine ADManager Plus vs SolarWinds Service Desk - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/it-management/manageengine-admanager-plus-profile/vs/samanage

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ManageEngine ADManager Plus vs SolarWinds Service Desk

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Updated June 10, 2026

# ManageEngine ADManager Plus vs. SolarWinds Service Desk: 2026 Comparison

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Updated June 10, 2026

# ManageEngine ADManager Plus vs. SolarWinds Service Desk: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/it-management/manageengine-admanager-plus-profile/)

[ManageEngine ADManager Plus](https://www.softwareadvice.com/it-management/manageengine-admanager-plus-profile/)

4.5

[(86)](https://www.softwareadvice.com/it-management/manageengine-admanager-plus-profile/reviews/)

Starting Price

$595.00per year

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses ManageEngine ADManager Plus

Based on 86 reviews

-   Top use cases: IT Management (28%), Workflow Management (16%) and Identity Management (12%)

82% of users recommend this product

[](https://www.softwareadvice.com/crm/samanage-profile/)

[SolarWinds Service Desk](https://www.softwareadvice.com/crm/samanage-profile/)

4.6

[(577)](https://www.softwareadvice.com/crm/samanage-profile/reviews/)

Starting Price

$39.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses SolarWinds Service Desk

Based on 577 reviews

-   Most common industries: IT & Software Development (17%), Education & Learning (7%) and Health & Medicine (6%)
-   Top use cases: Help Desk (6%), IT Management (5%) and Service Desk (4%)

85% of users recommend this product

[](https://www.softwareadvice.com/it-management/manageengine-admanager-plus-profile/)

ManageEngine ADManager Plus

4.5

[(86)](https://www.softwareadvice.com/it-management/manageengine-admanager-plus-profile/reviews/)

[](https://www.softwareadvice.com/crm/samanage-profile/)

SolarWinds Service Desk

4.6

[(577)](https://www.softwareadvice.com/crm/samanage-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.5

Based on 86 reviews

Ease of use

4.5

Value for money

4.5

Customer support

4.4

Functionality

4.6

4.6

Based on 577 reviews

Ease of use

4.6

Value for money

4.5

Customer support

4.6

Functionality

4.4

## User interface

* * *

## Key features

Features selected based on 663 reviews from IT Management

* * *

Access Controls/Permissions

4.3

Activity Dashboard

N/A

Alerts/Escalation

N/A

Automated Routing

N/A

Collaboration Tools

N/A

Compliance Management

4.7

Access Controls/Permissions

4.3

Activity Dashboard

4.0

Alerts/Escalation

4.5

Automated Routing

4.0

Collaboration Tools

N/A

Compliance Management

N/A

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

BambooHRNot enough reviews

](https://www.softwareadvice.com/hr/bamboohr-profile/)[

FreshserviceNot enough reviews

](https://www.softwareadvice.com/help-desk/freshservice-profile/)[

JiraNot enough reviews

](https://www.softwareadvice.com/project-management/atlassian-jira-profile/)

[

Dropbox BusinessNot enough reviews

](https://www.softwareadvice.com/file-sharing/dropbox-profile/)[

ZapierNot enough reviews

](https://www.softwareadvice.com/cloud-management/zapier-profile/)[

LogMeIn RescueNot enough reviews

](https://www.softwareadvice.com/help-desk/rescue-profile/)

## Reviews

* * *

VR

Verified ReviewerIT Infrastructure EngineerLeisure, Travel & Tourism, 1001-5000 employees

"The centralized Active Directory management and bulk user operations save a significant amount of admin time."

May 6, 2026

VR

Verified ReviewerIT Infrastructure EngineerLeisure, Travel & Tourism, 1001-5000 employees

"The interface can feel dated and overwhelming at first, and some advanced features require careful role and permission tuning."

May 6, 2026

VR

Verified ReviewerOwner Director of Business DevelopmentInformation Technology and Services, 2-10 employees

"The dashboard made it easy to navigate and use."

Dec 10, 2025

HG

Heidi G.Support SpecialistGovernment Administration, 1001-5000 employees

"We were unable to come to a monetary agreement and went with another ITSM."

Nov 13, 2023

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[ManageEngine Endpoint Central vs ManageEngine ADManager Plus](https://www.softwareadvice.com/compare/117339-ManageEngine-Desktop-Central/vs/361323-manageengine-admanager-plus/)[ManageEngine Endpoint Central vs SolarWinds Service Desk](https://www.softwareadvice.com/compare/30413-samanage/vs/117339-ManageEngine-Desktop-Central/)[Freshservice vs SolarWinds Service Desk](https://www.softwareadvice.com/help-desk/freshservice-profile/vs/samanage/)[JIRA Service Management vs SolarWinds Service Desk](https://www.softwareadvice.com/help-desk/jira-service-management-profile/vs/samanage/)