It works extremely fast and reliable. In particular, the customer support is outstanding, you get help at any time, new devices are taken over in no time by the JDisc team into the tool.

Excellent integration, full functionality, requires customization.

We don't have any time constraints and would not consider the small problems we had with setup an emergency by any means.

But that's only the first step. We use JDISC now to keep track of asset and network changes directly into i-doit CMDB.

Nice Software, nice People, nice co-customers. High volumes of items get a little expensive, so think before discover.

Fair pricing and a flexible, well skilled and fast support team made it easy to run JDisc.

The support is great though and will help you get it right. Enhancements and bugfixes are coming very quickly.

Sometimes we faced problems with the update to a new Version.

The updates were published in a very short timeframe and for that I truly appreciate their customer service and customer focus. JDisc It's easy to install and it has a powerful engine.

Easy to install and administrate. You have a quick return on invest.

Which let you do everything from JDisc without installing anything on the systems themselves. The only drawback is the time you need to configure it and the mistakes you can make.

There is no need to customize JDisc for retrieving information, we do not need at a certail stage. But we have the posibility to.

At the end of the day JDISC is a real time-saver and watchguard over your networks changes in structure and configuration. I stopped looking at workplace systems.

The user interface is well designed, intuitive and very responsive. Data that has been gathered is in good shape and correct.

Support adds unknown SNMP devices within weeks when providing snmp-walks. With the available API and reports, JDisc fills a Configuration Management Database very well.

And we want to get automatically new devices into it. This tool saves nearly 1,5 personal ressource for mantaining the cmdb.

JDisc gets really good, accurate and reliable data; generally beyond what I have seen in other tools.

We use JDisc for internal IT as well as on-premise customer systems. Our customers are always delighted when they receive such detailed and up-to-date information about their systems from us.

Environment discovery in perfect price/value relationship.

A GraphQL API offers a possibility to query data like other REST APIs. The software is continuously updated and brings beside of new features, minor fixes also more patterns for device identification.

Custom reports allow to export any information based on a rich criteria builder. Advanced users can query the underlying database directly as the database schema is available if wanted.

Beside frequently updates bringing not only bug-fixes but also a lot of support for many common and exotic hard- and software, the outstanding Support has to be mentioned.

Great solution that provides overall functionality at a great price.

I'm missing an addon for Chromebooks. With that we could get user information from Chromebooks.

The licence key being on the config.ini which also managed dns forwarders and bypass ip is difficult to manage once the product it out.

For several years, WebTitan has supported us with a reliable web filtering tool that has served us well. We're confident that it's blocking and slowing traffic as we've set it up.

Easy to implement, easy to use, it is a very intuitive solution, it records all internet requests.

Additionally, its set-up is superb easy and it can be done in just few minutes that save my time and energy as well.

We have had various issues with the product that are hard to track until you stumble on them.

Webtitan is easy to use , customer support is very helpful and the price is very good.

Easy to set up, easy to manage, easy to use, very effective and reasonable price. Tech support is the best.

Really quick and easy to implement. We've got DNS protection and web filtering running in a matter of minutes even when most of us are working from home.

Overall, easy to use solution that works off of categories, but still is easy to whitelist or blacklist given domains, etc.

Their customer server is stellar. While I'm paying more, it's worth the benefits.

The price was very competitive considering the number of features we have access to. They also had the ability to white-list which was a key feature that others I've tried struggled with.

So far I can block NSFW stuff people are looking at and also stop the possible infection due to those sites.

Excellent product that performs exactly as we require.

I am very happy to have found TitanHQ and very happy to use the product.

Pricing is competitive with other web filtering technologies we have deployed in the past. Active Directory integration is a great feature and helps you identify user behavior.

The people at WebTitan were fantastic in getting thier product up and running and making sure that it did the job it was supposed to. Follow up were great and much apprecitaed.

We had be fairly happy with our previous solution, but they kept driving up the price, forcing us to look elsewhere on our limited budget, and WebTitan was willing to work within our price range.

We would not hesitate to suggest them to other businesses. Misclassified pages are also being blocked although they shouldn't be.

It's integration features i like the most. Filtering for the content is amazing.

Seemed easy to setup as a non IT professional & eventually I succeeded.

Good in web filtering easy to use, users idl time reduced. Webtitan tec Support closure time needs to reduce.

It's user friendly, straight to the point and if there's anything you're not clear on, rely on the support team, they're willing to help.

Overall a good experience. I have found customer service to be very responsive and helpful at solving problems.

I also like the reliable support. They're quick to respond to any issues.

The reporting is not perfect but for our company, it gave plenty of information to gain insight into what our users are doing on the internet.

The entire setup process was simple and painless. AD integration is wonderful, tracking by user has been very helpful.

Euro

JDisc Discovery is an on-premise IT service management solution for midsize and large enterprises. The solution serves IT departments in industries such as education, IT consulting and logistics. Key features include audit management, configuration management, license management, IT service management and asset tracking.


JDisc Discovery allows users to create IT documentation for networks in order to provide a view of their IT infrastructure. It helps users plan their IT investments, provide customer support help desks and form disaster recovery plans. The IT documentation is also helpful for license auditing, ISO certifications and contract outsourcing.


JDisc Discovery can create IT documents that consist of hardware, software, IP networks and active directory information. It synchronizes with active directory and assigns devices to the respective active directory objects. It also identifies primary virtualization technologies.


JDisc Discovery is available via a one-time payment, a yearly subscription or a single project license. It provides on-site, phone and chat-based customer support.



LongDescription

IT Asset Management

Configuration Management

Asset Tracking

Audit Management

Supplier Management

Inventory Management

Pricing is based on the number of devices

501-1000

1000+

JDisc Discovery

In Person

Live Online

Webinars

Documentation

US Dollar

WebTitan is a cloud-based internet security solution that monitors for viruses, ransomware, malware and more. It also provides web and DNS filtering control and is suitable for large and midsize businesses across all industries.


Key features include content filtering, which includes bring your own device (BYOD) web filtering for employees’ personal mobile devices. The solution supports the implementation of different policies for different environments, which allows users to enable customized filter outcomes. Reporting, website whitelists and blacklists, configurable content filtering and support for multiple locations are also available.


WebTitan offers various deployment options, including deployments for wifi providers, a cloud-based content filter for hotspot network guests, and industry-based content filters that can be deployed in the cloud or on-premise.


Titan offers services on an annual subscription basis that includes support via phone, email and an online help desk.



Threat Intelligence

Bot Detection

Bot Mitigation

Application Security

User Management

Anti Spam

Status Tracking

Device Management

Financial Data Protection

Security Management

Privileged Account Management

Customizable Reports

Activity Tracking

JDisc Discovery vs WebTitan

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