Brightspace vs Jotform

RATING:

4.3

(212)

Brightspace has 212 reviews and a rating of 4.27 / 5 stars vs Jotform which has 1896 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (212)
4.7 (1896)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 27, 2024
May 7, 2024
Pros/Cons
  • Pros

  • Even though the help desk system is not quick and easy to navigate, the technicians are professional and very helpful.
  • I like the integrations with 3rd party applications, relatively easy to use, and the fact that they're receptive to users requests.
  • Cons

  • Some of the menus are not intuitive. Ie I had trouble figuring out how to include deadline dates for assignments after which the software would no longer accept submissions.
  • The workflow to setup the class and create activities and assignments is completely illogical. Managing the grades gets worse.
Read all user reviews
  • Pros

  • Jotform is very easy to use, design your form, share the link and process the results. The most amazing is to format the answers in PDF.
  • I love love love this product. We’ve made forms that are for return requests and some that people can place orders from.
  • Cons

  • On two occasions, I have lost hours of work despite saving religiously. I haven't been able to reproduce this so I can't report ti.
  • This had me doubt this service. Regarding the software, I would say that the form blocks are a bit confusing for me.
Read all user reviews
Pricing Range
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$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos