All Kioware Reviews

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User Profile

Richard

Verified reviewer

Logistics and Supply Chain, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Needed a fast, easy-to-use solution for our employee timeclock system

I was tasked with getting some tablets ready to act as the time clock kiosks for the new payroll system we were implementing. After some web searching the name KioWare kept popping up so I checked it out. The software was easy to set up, easy to manage, and has worked flawlessly. Needless to say payroll and HR were very pleased as the launch of our new system went very smoothly. I'll definitely come to KioWare again in the future if I get put on a project that requires a kiosk.

PROS

The configuration options were extremely intuitive. I didn't have to look up very much in the documentation in order to get a prototype up and running within 30 minutes. Copying configuration files across multiple devices was a snap once I had everything set up the way I wanted it, and licensing them was extremely reasonable price-wise. I've had virtually no issues from the software in nearly 6 months. The security audit feature was a nice touch, and really helped me out! I almost locked myself out of my device permanently if not for that!

CONS

I think the only thing that was a bit disappointing would be a lack of mixed-mode attract screens. It'd be nice to be able to pull up either web pages, videos, or images. But to do that you'd need to be able to set up some kind of attract screen custom list, and then the software could cycle through that custom list as opposed to just cycling through local files. Very small gripe, though.

Anonymous

1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Kiosk made simple

We use it for sign-in when guests visit our office. It presents a web form and does not allow access to any other sites, so by using our web form patrons are signed in easily with little to no intervention from us. We also use the "attract screen" feature to send an uninterruptible slideshow to a nearby monitor on the wall sharing news about our office.

PROS

Kioware offered the features I absolutely needed in kiosk software at a price that made it hard to say no. In addition to the basics I knew I was looking for it offered some advanced features and the configurability that we were also able to use it to solve the need for a rotating slideshow in our lobby and manage the assets over our network to easily swap out slides.

CONS

The setup was a bit confusing at times, mostly using terms/phrases that I wasn't familiar with (being new to kiosks in general didn't help). But after some trial and error we got it up and running in a few hours.

Vendor Response

Thank you for your feedback! If you have suggestions for how to improve the language used to describe particular settings, we would love to hear it! Email support@kioware.com with details, if you are so inclined. Thank you.

Replied October 2018

Nazar

Retail, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2019

Where do i start

PROS

I like that it is seamless after install.

CONS

Where do i start, crashes all the time, super expensive.

Vendor Response

Nazar, Thank you for your feedback. We are wondering if you have specific issues we can work to address via our top notch technical support team? We offer online chat support, phone support, and email support, which we have no record of you utilizing. We would love to help you resolve your issues given the opportunity. As for cost, our licenses are perpetual (one-time license fee) and extremely reasonably priced for the extensive features available. Best wishes with your future kiosks, The KioWare Team

Replied February 2019

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

KioWare Kiosks on our Retail Sales Floors

The support team is off-the-charts awesome. I configured and installed our three kiosks (and two users) myself. It was not easy, and complicated by the online manual. I needed to interact with their support folks about six times. In every instance, my call was handled promptly, and I got the answers I needed quickly. They were able to login to my screen when needed and see exactly what was whacked. Absolutely top notch tech support.

PROS

The functionality. It is far more useful than we expected. The KIOCALL function, in particular. has assisted our store staff to interact with other stores to help customers who are right there with them.

CONS

The setup and configuration. The online manual is tough to negotiate. Posting photos for merchandising through the "Attract Screen" process was one of our prime objectives. It works... but I wish it was easier and quicker to do.

Vendor Response

Thanks for your feedback! We are working on improving the online manual (our user guides). Email support@kioware.com with any specifics about what you find most in need of improvement or ideas for simplifying the setup experience.

Replied October 2018

Jo

Museums and Institutions, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2018

Disappointed with this system

We have several kiosks in our museum running kioware for visitors to use. The hardware is definitely a problem. I'm not sure how much the problems come from our developers or the software.

PROS

Overall functions in our museum setting.

CONS

There are videos which often doesn't play.

Vendor Response

We would love to help you determine which issues are software related! Please contact support@kioware.com with the issues you are seeing and, perhaps, send over your configuration file for us to review? Sometimes hardware can cause an issue, and if you send over the specs of the hardware, we can provide you with our thoughts on the weakest part of the system. Thank you for your feedback!

Replied October 2018

Tim

Museums and Institutions, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed April 2019

Useful for exhibits or displays

This product has solved the problem of allowing the public access to a computer terminal with out the fear that someone could change settings to the computer or navigate to harmful sites.

PROS

This software is great for museums that want to use a computer to power an exhibit but don't want guests to be able to access other functions of the computer. The set up is straightforward and can be as detailed as you want. It is also a great tool to control what websites can be visited on a public computer. For example one can set a home page of a website but restrict access to other links on the page.

CONS

The only down side to this product is the cost. There may be cases where this product is overkill and there could be other ways to come up with a free solution.

Vendor Response

Thank you so much for taking the time to submit a review. Your feedback is much appreciated!

Replied April 2019

Stephen

Higher Education, 5,001-10,000 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2022

Complete Kiosk Solution for Windows

This is an excellent solution for Kiosk creation and management on Windows.

PROS

This review is for Kioware for Windows. Using Kioware you can completely lock down a Windows system allowing access only to a browser which can be configured to load a specified web page/web application on startup. Kioware has been very well designed in that it makes use of a dedicated Windows (non-admin) account to provide kiosk access. This is a very secure approach and Kioware enables keyboard sequences and keys to be blocked (including Ctrl-Alt-Del, Alt-Tab, and the Windows key) which prevents users from exiting the Kiosk mode. It also hides all toolbars. Advanced functionality is provided in the form of logging statistics, scheduling tasks (such as Kiosk sleep, startup and shutdown), crash detection and restart, and remote monitoring.

CONS

The only nitpick that I have is that the kiosk exit sequence, which requires you to tap all four corners of the screen can inadvertently overlap with the buttons of the app running within the kiosk. This isn't an issue for kiosk users (who will not be entering the sequence) but it does require kiosk administrators to use pinpoint tapping.

Brian

Museums and Institutions, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2018

KioWare Kiosk Samsung Galaxy View Tablet

PROS

ability to link to website, and keep our visitors from leaving that website. also the rotating images to help prevent the possibility of image burn on the tablet

CONS

harder to have the application allow singular use of a file in a program. such as looking at a powerpoint slideshow but not being able to back out and use powerpoint it self.

Anonymous

501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2018

Great for a lockdown browser with enough extra features to create a full kiosk.

I used the PC software for a touch screen information kiosk based from our website. I used the android version to lockdown a tablet browser based time clock punch in solution. Both were effective, andriod did crash more than I would like.

PROS

Ease of setup on android. Pc was a little more complicated but more reliable.

CONS

Doesn't auto launch in windows 10 unless you create a scheduled task.

Edward

Computer Hardware, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2017

Hardware Partner Gives Thumbs UP!!

I have been using the KioWare product suite for well over 14 years and typically include their standard products as part of my quotes, recommended KioWare products and use KioWare server to manage and monitor our joint client deployments.

User Profile

Burak

Verified reviewer

Hospitality, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Great Product, support and bang for the buck

We use this for multiple kiosk check ins, easy setup and great support.

PROS

I like the ease of it for what we are using it for, which is a clock in/out for our staff in multiple locations. Easy to install and manage, also great support.

CONS

I can’t say anything negative. Anytime I had an issue a quick phone call had easy support

Anonymous

501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

KioWare for Kiosk-Mode across multiple users.

The goal of the project we were working on was to set up a series of tablets in a locked kiosk mode, in which the users could log in and out of them on a website with no cached or saved data between sessions, which this software did perfectly. Setting up the basic settings was straightforward, but trying to remotely deploy the software had a series of small hiccups, but it was all a series of settings we were overlooking on our part to do so.

PROS

The software, once set up, was very thorough and detailed for our purposes. It allowed for us to remotely monitor and update the devices as necessary, and only required us to physically secure our devices afterwards.

CONS

When trying to configure the kiosks to remotely deploy changes as needed, we ran into minor issues which weren't thoroughly documented, but was resolved with a few exchanges with the KioWare support team.

jose

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2018

The best in desk lock system

The best to take care of your desktop information

PROS

The best thing is that you can use it on your mobile phone using Android. Easy to operate and ideal to protect your documents and desk

CONS

I do not have any complaints I think it is an easy economic and efficient system. The best to take care of your desktop information

Vendor Response

Thank you for your feedback! Please let us know if you have suggestions or particular feature requests.

Replied July 2018

Charles

Sports, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2018

KioWare Review

My overall experience is this is top shelf software, it did exactly what I needed.

PROS

Easy to setup and configure, Customer Support is top notch!

CONS

I didn't have any cons using this software, it did exactly what I needed.

Peter

Media Production, 1 employee

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2020

Reliable and effective. Good support.

PROS

Makes an Android device into a decent kiosk - what more could you ask for? Pin access is good, and it seems to work well across different types of device. Support was forthcoming and helpful, even by phone if needed.

CONS

Some features are not immediately obvious.

Attila

Supermarkets, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2022

Don´t buy it

PROS

Not much, it would maybe have been good IF the had worked and if I had not had to switch to another KIOSK app

CONS

Tje lack of stability..white screen several times, the support solution did not work in the long run, switched to another Kiosk app

Reason for choosing Kioware

It looked more professional but switched back to Android Kiosk later

Chris

Automotive, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2018

Kioware

PROS

Ease of use and ability to add videos and slides to sleep mode

CONS

Great software so I have nothing negative to say

Anonymous

5,001-10,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

"great software"

PROS

It is a great software for this price. it helped implement HR solutions highly convenient. I recommended it at our workplace and the features it support are large. also, its setup was very user-friendly.

CONS

I found no flaws, highly recommend it to all.

Mustafa

Verified reviewer

Wireless, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Best system

Everything

PROS

Love how easy it is to use on a daily basis and how you can view everything on a Android phone or tablet .

CONS

Wish it was available on iOS , not everyone uses Android but other than that I would totally recommend it

Showing 1 - 19 of 19 Reviews