All ManageEngine Mobile Device Manager Plus Reviews
1-25 of 699 Reviews
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Matthias
Transportation/Trucking/Railroad, 51 - 200 employees
Used free trial
OVERALL RATING:
5
Reviewed April 2023
Great & inexpensive cloud-service for remotely updating devices.
Ales
Verified reviewer
Computer & Network Security, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
All the usual features with an easy deployment
Has a very steep learning curve, hassle-free enrollment
PROSEasy to useRapid deploymentLocal support from a partnerPossibility to request features directly from UI
CONSSome features are somewhat "hidden" in different part of the systemSometimes the kiosk app on Android allows users to escape the kiosk mode (Android 7)Enrollment of devices can be a bit tricky when the device is stuck in "staged" mode
Reason for choosing ManageEngine Mobile Device Manager Plus
Flexibility, local support
Reasons for switching to ManageEngine Mobile Device Manager Plus
Easier deployment, fully functional out-of-the-box even with older devices
Vendor Response
Greetings from ManageEngine! Thank you for using our product! Our team is constantly working on improving the UI and we'll always strive to make your experience even better. Can you please elaborate on where you are facing issues with respect to enrollment? You can write to us at mdmcloud-support@manageengine.com
Replied September 2023
Anonymous
1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2021
Wonderful Application
Wonderful tool We have been able to get rid of two other applications doing the same thing.
PROSEase of setup. I have been setting up our MDM and it has been very easy and user friendly.
CONSLogin being able to get directly to the cloud login is a bit tricky but I believe its because I am still in the trial.
Reason for choosing ManageEngine Mobile Device Manager Plus
Other tools that were available from ManageEngine
Reasons for switching to ManageEngine Mobile Device Manager Plus
Easy setup and we are able to take advantage of ManageEngine's other tools as well.
Janet
Non-Profit Organization Management, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed June 2022
Deployment of Android Devices
We are able to track out tablets remotely.
PROSI like that the program has an easy to use web interface that allows me to geolocate all of our tablets in the wild and send out announcements to them. I like that I can remote lock the devices and change the passcodes remotely.
CONSI d not like that remote access is an add on cost on top of the crazy high price of the yearly licence this came as a shock and was not communicated when we signed the contract. I am also not a fan of their support team that seems to never understand my questions and instead of offering support keeps sending back my email with a request for unrelated information. This even happens with sales.
Sydney
Non-Profit Organization Management, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Effective but setup is complex
Overall it's been a decent experience. I'm a one person IT department for a relatively large organization with a LOT of shared devices, so having a management system is helpful, but I just haven't had enough time to sit down and really figure out how to get the most out of it. It's pretty user friendly, but not necessarily super time effective.
PROSManageEngine customer service is amazing, they're very polite, helpful and responsive. The system itself works well, it has a lot of features and is relatively easy to navigate.
CONSThe process of getting set up is somewhat complex, but I think that's true of most similar systems. I would like more base configurations, but they're not too hard to create once you've got the hang of it. There aren't a ton of options for managing Apple devices, but that's more of an Apple problem than anything else.
Reason for choosing ManageEngine Mobile Device Manager Plus
ManageEngine was the most responsive, and the most cost effective. They offered us a non-profit discount, which is a huge plus.
Vendor Response
Greetings from ManageEngine! Thanks for using the product. We are happy to know that MDM is helping you with device management in your enterprise. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.
Replied January 2024
Scott
Information Technology and Services, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed August 2023
MEMDM PLUS - Simpley Powerful
We are a custom Industrial and Commercial Android tablet provider. We support our clients who use MDMs and we recommend MDMs for clients to consider.
PROSThe system guided me quickly and seamlessly through creating creating a user, its group and associated policy straight into provisioning the device with just a few minutes. Quickest setup I've ever experienced.
CONSWe deal with a number of AOSP based non GMS supported boards running any number of Android Releases between 7-12 and working with AFW/Google Enterprise has been a challenge.
Reason for choosing ManageEngine Mobile Device Manager Plus
We have some very important clients who are using MEMDM. We want to delight them.
Vendor Response
Greetings from ManageEngine! Thank you for using our product! Regarding your concern, we support all the standard Android vendors and in the case of others, we look at integrating/partnering with them. You can share the vendor details by writing to us at mdmcloud-support@manageengine.com
Replied September 2023
Aron
Education Management, 201-500 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Quick and easy
The system is easy to setup and use. There is also great support with it helping you to find the features you want
CONSHaven't come across any cons yet in the system
Vendor Response
Greetings from ManageEngine! Thanks for using the product. We are happy that MDM is helping with device management in your enterprise. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.
Replied April 2024
Jordan
Medical Practice, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Excellent MDM Choice
Robust features and ease of use made ManageEngine MDM a pleasure to use.
CONSSo far the there is nothing that has left me with a negative experience
Vendor Response
Greetings from ManageEngine! Thanks for using the product. We are happy to know that MDM is helping with device management in your enterprise. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.
Replied April 2024
Daniel
Food & Beverages, 51-200 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
First time use MDM
What I liked the most is that it has features that are easily applied to devices.
CONSWhat I liked least is that sometimes it was necessary to apply the policies to the devices more than once.
Vendor Response
Greetings from ManageEngine! Thanks for using the product. If the policy is updated, then that policy has to be reapplied to the devices. Or are you talking about some other scenario? In case of further queries, you can write to us at mdmcloud-support@manageengine.com.
Replied October 2023
ala
Aviation & Aerospace, 51-200 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Very good platform
Apple and Android integrationintegration with Azure active directory
CONSSome issues with profiles - Fingerprint reader on some devices
Reason for choosing ManageEngine Mobile Device Manager Plus
more fun management pages
Vendor Response
Greetings from ManageEngine! Thanks for using the product. Can you please elaborate on the issues that you have faced? You can write to us at mdmcloud-support@manageengine.com.
Replied September 2023
Anonymous
201-500 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Takes configurator to the . next level through the cloud
So far, so good. I'm looking to upgrade our configurator options for upwards of 500 devices across 9 seperate sites, so it needs to work, the very first time we have it configured.
PROSThe account is nicely and simply split into the separate elements. Once you've familiarised yourself with the separate pages, you can navigate easily between the option are looking to fulfil. If ever there's a doubt, a quick email to support and they respond timely, which is a rare thing these days !!
CONSThe initial differences between configurator and mdm took a little while to work out where things were, but once understood, not too bad.
Reason for choosing ManageEngine Mobile Device Manager Plus
Meraki is just too expensive for the functionality, and the support takes forever to respond.
Chris
Transportation/Trucking/Railroad, 201-500 employees
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed February 2024
on Free Trial
Has worked well for our trial. Allows us to control android devices and put in kiosk Mode
CONSCannot change dimness of screen remotely
Vendor Response
Greetings from ManageEngine! Thanks for using the product. Please ensure you have not restricted Brightness while configuring Custom Settings in the Android Kiosk profile. This prevents you from modifying the screen brightness. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.
Replied March 2024
Alberto
Verified reviewer
Pharmaceuticals, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2018
ME MDM
With ME MDM our company was able to improve security issues avoiding install unauthorized apps, at the same time the possibility to distribute new content to devices. The Geo-tracking functionality embedded in MDM let us save money cancelling to services provided with other external solution.
PROSPlatform is very easy to use and very intuitive in comparison with other MDS, many variety of ways to complete enrollment process supporting most important operating systems, new features are added continually and support is good.
CONSSome issues in my particular case randomly some android devices request the set passcode according to the policy, but event the passcode si set MDM agent request once and once again so the devices keep blocked. It happens juts in a very few cases in group of devices with same model android OS version and MDM agent.
Vendor Response
Hello Alberto, Greetings from ManageEngine! Regarding your issue about Android passcode policy, I've opened a support ticket for the same to fix it at the earnest. In case of future queries, you can mail us at mdmcloud-support@manageengine.com
Replied November 2018
Joshua
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
Very powerful management system
We needed to manage locking down and deploying apps to multiple cell phones. This product does that and so much for more us.
PROSThe product has a plethora of features. It is compatible with both iOS and Android devices. This is something that many products don't have. Support is very responsive.
CONSThe interface is a bit confusing. You have to go "fishing" to find where various settings are because there is a quite a bit of duplication throughout the interface. Several of the tabs along the top should be combined.
Reason for choosing ManageEngine Mobile Device Manager Plus
ME MDM supports both Android and iOS, so we can manage our entire fleet of devices from one product. ManageEngine provided a free trial, as well as a free license of ALL features for up to 25 devices. We only had 10 or so devices to start, so this was a perfect fit for us.
Reasons for switching to ManageEngine Mobile Device Manager Plus
Jamf does not support Android devices. It was also expensive.
Miguel Angel
Pharmaceuticals, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Practical Product.
The tool is really good to manage mobile devices. clear password, locate a lost device, wipe data and much more to protect software and Hardware.
PROSThe tool is easy to use and deploy. it allows us to manage ios and android devices. you can manage Apps, Profiles, Security and can integrate with Apple Business and Android For Work.
CONSThe interface could be better, With iOS devices the management is good but if you want more security you should try other MDM.
Reason for choosing ManageEngine Mobile Device Manager Plus
Cost, it is really good and cheap to manage mobile devices ( Android)
Shad
Civil Engineering, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2022
An excellent MDM solution to get you up and running in no time!
Overall a great product for our business in order to have greater control of our devices. Good pricing too.
PROSVery easy to enrol devices so that was handy. Really enjoyed the ease of remote access too as it was fast. Deployment of apps silently or deploying to the store for the user to download was also very good. The location tracking too was very insightful too.
CONSI think the user interface could be a bit nicer and pleasant to look at. It could also be a bit clearer on how to manage your devices as you do have to switch from tab to tab at times. It is also a bit annoying that you have to fully reset a device and enrol in order to have full control of a device however I did find with most MDM’s I’ve tested, this is the same.
Reason for choosing ManageEngine Mobile Device Manager Plus
All in all it was easy to use and does everything we need. The price point as well matched what we were looking for.
Bruce
Education Management, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2019
Fine MDM to use
It was pretty positive when it worked and offered more than we needed.
PROSIt has a lot of features for the price. Amazing options available that you have to pay a lot more for from other vendors for example containerizing is something that was great to find on it since most do not have it. Kiosk mode, works with all major platforms, black and white list options auditing reports and asset management were all options we liked.
CONSIt did not consistently push software out to users and it was cluttered for the interface.
Reasons for switching to ManageEngine Mobile Device Manager Plus
Cost, we have a licence for Service Desk so it was natural to move to have one company of products.
Vendor Response
Hello Bruce, Greetings from ManageEngine! Could you elaborate on what issues you faced with app distribution and where exactly do you feel we can improve our UI/UX? You can write to us at mdmcloud-support@manageengine.com
Replied January 2020
Wessam
Hospital & Health Care, 201-500 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2019
Free Trial
We are trying to be compliant with GDPR and an MDM is essential. I had trialled many systems and ME so far came on the top from functions to cost and support.
PROSI signed up for the free trial before I committed myself. I really love the functions of this application it suits my organisation in everyway. The most useful function is the Fence Repository.
CONSThe difference in hours between me and support sometime it took longer to get help.
Reason for choosing ManageEngine Mobile Device Manager Plus
Basically the base functions are covered by all competitors however ME MDM stood out for ease of learning how to deploy.
Vendor Response
Hello Wessam, Greetings from ManageEngine! We'll definitely consider this feedback and try to improve our Support team. In case of future queries, you can write to us at mdmcloud-support@manageengine.com
Replied June 2019
mohamed
Education Management, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Impressive MDM Solution
Robust Features: ManageEngine offers a wide range of features, from device enrollment to app management and security policies. It covers everything you need for effective mobile device management.Reliable Security: Security is paramount when it comes to mobile devices, and ManageEngine's MDM doesn't disappoint. It provides robust security features to protect sensitive data and ensure compliance.Great Support: Whenever I've had questions or issues, the customer support team has been quick to respond and very helpful. It's reassuring to know that they have my back.Cost-Effective: The pricing is competitive, especially considering the features and support you get. It's a cost-effective solution for businesses of all sizes.
PROSUser-Friendly Interface: The user interface is intuitive and user-friendly. Setting up and managing devices has never been easier.
CONSnothing because they are improving and even they modify in their mdm for our needs
Reason for choosing ManageEngine Mobile Device Manager Plus
I've been using ManageEngine's MDM solution for a while now, and I'm thoroughly impressed. This tool has made managing mobile devices a breeze. Here are a few things I love about it.I highly recommend ManageEngine's MDM solution to anyone looking for an efficient and reliable way to manage mobile devices. It has certainly made my life easier. I'm so pleased with it that I would love the opportunity to continue using it by extending my trial. Thank you, ManageEngine, for this fantastic product!
Vendor Response
Greetings from ManageEngine! Thanks for using the product. We are happy to know that MDM is helping you with device management in your enterprise. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.
Replied October 2023
Yaroslav
Pharmaceuticals, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
MDM is the best alternative to manage multiple devices with Microsoft, iOS, Android platforms
Easily accessible interface, ease of use, I have been working with this product for more than 3 years and this means something
PROSEasy management of the device fleet, use of the application on several devices at once, the possibility of remote user support, secure work with samsung knox, quick resolution of the issue when contacting support.
CONSSometimes there are problems with installing the application with apk files (not from the Google store), the appearance of bugs in new versions when updating.
Reason for choosing ManageEngine Mobile Device Manager Plus
Due to the wide functionality, ease of learning how to work with the program, the ability to install a local version, support for multiple platforms.
Vendor Response
Greetings from ManageEngine! Thank you for using our product! Can you please elaborate on the issue you are facing with installing APK files? You can write to us at mdmcloud-support@manageengine.com
Replied September 2023
Avery
Non-Profit Organization Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Manage Engine Mobile Device Management (Cloud)
We solved issues of missing devices, compliance, security and document control on tablets.
PROSWe liked everything with the software, it's help us maintain our compliance and security on our tablet fleet across about 25 sites.
CONSThere is a medium learning curve on the product, you'll need a few days with it hands on with devices to test and learn the system with.
Reason for choosing ManageEngine Mobile Device Manager Plus
MDM ME was starter product for us, to test and see without putting a lot of money into something new for us.
Vendor Response
Greetings from ManageEngine! Thanks for using the product. Can you please elaborate where you have faced issues with the product? We also offer free training to get insights about the product. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.
Replied October 2023
Adrian
Industrial Automation, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Command Centre for IT Admins
ManageEngine Desktop Central has helped us streamline and secure our network endpoints. The software offers a wide range of features, including patch management, software deployment, remote control, and more, that have made a significant impact on our IT operations. We especially appreciate the software's automation capabilities, which save us time and reduce the risk of security breaches.Additionally, we found the software to be reasonably user-friendly. The interface is mostly intuitive and well-designed, and we were able to start using it with some training. As far as I know we did not integrate it with other systems so I cannot comment on that.
CONSThe software can be a bit overwhelming at first due to its comprehensive feature set. The software's MacOS and Linux agent deployment could be more user-friendly for end user self-install. Anyway, these do not detract from the overall effectiveness and usefulness of the software.
Brian
Pharmaceuticals, 201-500 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2019
ManageEngine makes MDM Easy
We have a large amount of tablets amongst our company with no previous way to manage them. This software is making it easier for us to help whenever and wherever we can.
PROSAndroid integration is a breeze, adding devices does not take much time at all. Creating any applying profiles can be a bit confusing but only because there is a large amount of options to go through.
CONSEnrolling older Apple devices. Apple makes everything difficult.
Reason for choosing ManageEngine Mobile Device Manager Plus
Free trial, ease of use, breadth of features, cost.
Vendor Response
Hello Brian, As you may already know, in case of Apple enrollment, MDM leverages the methods provided by Apple to enroll these devices. In case of future queries, you can write to us at mdmcloud-support@manageengine.com
Replied December 2019
Wayne
Health, Wellness and Fitness, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
ManageEngine Mobile Device Manager - Peace of mind for all you mobile devices
MDM has allowed us to keep an accurate accounting of all our mobile devices with control of and use of apps. As a health care provider, we need to ensure we follow all security and HIPAA rules. If a device gets lost we can locate it and or disable it remotely. The location feature has saved us much time and money.
PROSThere is a lot of automation to adding new equipment to your console. You can manually add or use Samsung Knox, NFC Enrollment. We track Tablets, cell phones and other devices.
CONSOther than a little faster GPS location updating and a bit quirky QRC registrations, there are literally no cons to talk about.
Reason for choosing ManageEngine Mobile Device Manager Plus
We chose ManageEngine Mobile Device Manager Plus of the other products we looked at, first for features and then for price. It is the best "Bang for the Money".
Adam
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2022
Worth the time
I really liked the tool. Overall easy deployment. Easy app distribution. I would definitely recommend the software package.
PROSThis management tool is relatively straight forward. Distributing apps and managing devices is much easier to setup and utilize over some others like Microsoft Intune.
CONSI had some issues with remote access of the devices but at least it was an option.
Reason for choosing ManageEngine Mobile Device Manager Plus
Price and functionality