FieldAware vs Less Paper

RATING:

3.3

(63)

FieldAware has 63 reviews and a rating of 3.31 / 5 stars vs Less Paper which has 26 reviews and a rating of 4.88 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.3 (63)
4.9 (26)
Ease-of-Use
3.5 / 5
5 / 5
Value for Money
3 / 5
5 / 5
Customer Support
3 / 5
5 / 5
Functionality
3 / 5
4.5 / 5
Last Review Written
November 17, 2022
June 27, 2024
Pros/Cons
  • Pros

  • However, we only used it to dispatch work to our mobile techs and that part worked seamless. The techs loved the simplicity of the software.
  • I use this software on a daily basis for my job. After the recent set of updates it has improved it hugely.
  • Cons

  • If you look on their website and talk to them, they will sell you the world. The invoicing is pathetic on this software.
  • Customer service is not consistent on there advise. Setting up the software to track key customer information is difficult, and report design is very limited.
Read all user reviews
  • Pros

  • Our department has been able to save time, money, and resources by using Less Paper.
  • It's fully customizable so it can be tailored exactly to the needs of the purchaser and the price point is amazing for custom designed cloud-based software.
  • Cons

  • The only negative I have ran into with this software is when the software is getting worked on, it causes issues for the users.
  • Web-based rather then app based means sometimes data is lost with a bad connection (Less Paper has added some functionality to minimize the occurrences).
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos