All Octopus CRM Reviews

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James

1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

Reviewed December 2021

A whole lot of bang for your buck

User Profile

Mouad

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

Got the basics done right

If you don't need A/B testing or a step by step workflow. OctopusCRM is functional and simple to use.

PROS

It's simple and fast to get setup and start using. Although there is a tiny learning curve, there is always a video tutorial or training available.

CONS

Lacks an intuitive workflow/funnel builder and A/B testing messages.

Reason for choosing Octopus CRM

Better value through targeted discount.

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Bert

Verified reviewer

Venture Capital & Private Equity, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

A must-have tool

PROS

I love how Octopus facilitates creating outreach campaigns at a massive scale without having to worry that you'd follow-up on someone who replied. It has 10X'd our sales and I highly recommend the service. This is why we also started recommending this to our portfolio startups. You can create multiple campaigns and compare the efficiency. This enables us to test fast and iterate our approach at a pace that wasn't possible before.

CONS

It would be even better if I could merge campaign lists. For example, if I run 5 different campaigns on the same target audience I don't want to reach out to the same person twice. If you reach out to someone in a different campaign, the tool doesn't recognize that that person has been contacted before.

Reason for choosing Octopus CRM

Price, Look & Feel, option to create drip campaigns, etc.

Jared

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2022

No Automation

Customer service is horrible. I was forced to upgrade because the lowest version had extremely limited features. Upon upgrading to "premium" I mistakenly clicked the annual option for the upgrade. I didn't realize for a week until the annual subscription posted on my account!! I explained what happened to customer service and they refused to adjust despite still being in the first month of an annual subscription! This shows me they have little faith in their product to keep customers coming back, I think they're right. I'm not pleased with their customer service or the application. Now I'm out nearly $300 for something I used for 2 weeks and will never use again. Stay away!

PROS

I would not recommend this product. It puts leads in buckets.

CONS

Every single actions needs to be connected to another action. You have to manually move leads from one section to another to get the application to work. This is not automation but more of manual lead sequence management. The tool requires you to have the linkedin up and running and often times takes over multiple chrome tabs. There are no features worth having at any of the levels but premium. Even with premium you spend quite a bit of time setting up the "automation".

Reason for choosing Octopus CRM

I tested Octopus only to find that it is a subpar product with probably a single person running the company.

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Ishtiaque

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

Automate your LinkedIn reach and engage with a lot!

Absolutely LOVE me my Octopus CRM - It has simplified my outreach strategies and have enabled my LinkedIn profile to have a lot more visitors leading to more credibility in the market.

PROS

The system has its own restrictions in place that does not breach LinkedIn’s engagement policies. That means whenever you are trying to send too many connection requests or messages to people, Octopus will automatically stop you from getting banned on LinkedIn! Also my prospects love personalised connection messages, they love that we are visiting them, endorsing them and then sending them follow up messages to connect with our business too! It’s a must have for any serious salesperson.

CONS

It’s sometimes a little hard to track which people you have engaged with and which you haven’t. I wish it came with its own data visualisation CRM.

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Krystian

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Octopus CRM as one of the best Lead Generation platforms for LinkedIn

In overall, I am very satisfied with the OctopusCRM and I will be using it myself and recommend to all my clients.

PROS

The platform is cloud-based, so all the data is kept on the servers. You can access the software on any computer by installing the Chrome extension. Functionalities are easy to use and user friendly.

CONS

That you need to start every action manually. It would be amazing to have some automation here, that will automatically start every day.

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Doug

Verified reviewer

Professional Training & Coaching, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed June 2020

Fits the bill perfectly for me...

I was looking for a solution to semi-automate the building of my network on LinkedIn. I wanted to be able to create scripts for how I would reach out, control who was being reached out to, and be able to automate some of the process of connecting. Since I have started, I have grown my network by about 500 connections and this in only after a few weeks of working the system. I'm very happy with it.

PROS

I like that it's pretty easy to use and mostly automates the job of building my network on LinkedIn. Was never really interested in something that was a total automation where I couldn't control who and when it was connecting, so this software was perfect for me.

CONS

Some of the features are not exactly obvious about how they work, so you have to do the trainings to learn how to use them, but once you understand how they work, they are pretty easy to use.

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Dmitriy

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

LinkedIn Supercharger

I save almost 3 hours a day on new connections, endorsing profiles, etc. Now it's fully automated. I spend around 10 minutes a day to launch activities.

PROS

Totally happy with Octopus CRM. I managed to boost my LinkedIn profile and increased the number of 1st connections from 2.5k to 5.5k in one month. I use it daily: make visits, connections, endorsements every day. From time to time I do cold messaging. I tried many other similar services but Octopus is the best for me. The almost ideal combination of features and price.

CONS

Messages automation can be better. I wish to have a total 4-5-steps messaging automation. It would be great to have something like a schedule to launch connections and other processes from time to time.

Reason for choosing Octopus CRM

Better UI, more automation

Reasons for switching to Octopus CRM

Better UI, more automation

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Marc

Verified reviewer

Computer Software, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Amazing CRM Addin for Chrome

PROS

This is super easy to use and very effective.

CONS

I feel like the pieces lacking in this software are actually limitations of the LinkedIn platform. This is a great tool. If I'm pushed, maybe something to be used outside of Chrome

Reason for choosing Octopus CRM

I was doing this work manually and this supersized my output

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José

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed June 2020

Easy way to manage LinkedIn action

Octoplus easy me the way to interact en LinkedIn , expanding possibilities in expand my network and reach them after

PROS

The help that the software provide for daily task , allowing me to increase my SSI with less effort. Very Friendly interface to work with

CONS

A good improvement to launch will be automated task

Ian

Human Resources, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

Simple product and great value for money.

Overall it is a very straightforward product and if the developers can improve the workflow it should attract a good user base, very well priced.

PROS

Works with LinkedIn to leverage your contacts and gain new leads.

CONS

The campaigns facility could do with being revamped to make it easier to use.

Reason for choosing Octopus CRM

Simple to use and great price point.

Glen

Computer Software, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Great product for making targeted connections on LinkedIn

This is helping me to build a really good database of targeted connections. Means my marketing messages i put out on LinkedIn are getting in front of significant numbers of my key targets. I have managed to add more than 2000 new connections in a very short time, and it is helping me to increase my success rate as many people see me connected to their peers. I have seen my acceptance rate hit close to 60% some days - thats another 60 connections added in a single day - AUTOMATICALY. I need to add that these are first time connection requests that are being successful - on my first time reaching out to them - 60% of peope connect. It's incredible.

PROS

It is easy to build a target list and then just chip away at it each day automatically. It also automatically stops me from doing too much and raising flags with LinkedIn. I am sending 100 connecrtions a day and having a success rate of >30%

CONS

The ability to easily manage and export to a mass mailing system. It would also be really handy if all of the contacts data fields available from LinkedIn were grabbed - Phone number etc where available.

Reason for choosing Octopus CRM

It was recommended to me by a digital marketing expert. I do not regret taking their advice at all. In terms of bang for buck - i am really happy. I know there is a lot that i could probably be using it for that i aren't - but i just haven't had time to look at the other functionality yet. I will get around to that next.

Andres

Human Resources, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

4

Reviewed June 2020

A great help

As a recruiter, it is very important for me to be able to send a large number of messages or add many specific contacts. It helped me a lot in achieving a higher volume of sent messages, which improved my candidate sourcing process. It is very easy to use, and that is very important

PROS

This tool helped me a lot in the growth of my LinkedIn network. It would be very useful to have personalization tools in message sending

CONS

it would be very useful to add search functions that LinkedIn free does not provide, as well as customization in the automation of sending messages

Reason for choosing Octopus CRM

When I did the free trial I liked it a lot, and when they offered a great discount I could take advantage of it (I'm from Argentina and the USA Dollar is a very expensive currency here)

Reasons for switching to Octopus CRM

it was very expensive, and the user support was very bad

Nicola

Insurance, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

One of the best if not the best CRM for LinkedIn

I like it a lot for a CRM especially the ease of use and automation when it comes to connected and sending messages on LinkdIn. A good part of my business comes from LinkdIn and this software cuts my time in half!

PROS

Simplicity and automation is key is what makes this software work great.

CONS

Maximum 1000 searches not a fan about that. It should be unlimited because I have over 10k followers.

Henrique

Marketing and Advertising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

Totally recommend for outbound approach

Software is great. Whoever is not using it is wasting time.

PROS

Works best when you use it with a friendly approach versus being the annoying sales person. I send 100 requests a day and get about 30 in return.

CONS

I wish there was way that the data would stay saved even after I've cleared the processed contacts. I have to delete those lists so that I can forward new contacts to other lists (without duplicating).

Miguel

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Octopus CRM Review

PROS

I loved how easy it was to import profiles and connect with people. I have not had one problem using this software nor any negative effects on my LinkedIn profile. With other softwares, I have had problems on my account. I also love being able to create campaigns that you can set up to connect, message, and follow up with people!

CONS

There wasn't anything I didn't like about using the software!

Christoph

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and o