Casebook vs CARET Legal

RATING:

4.1

(67)

Casebook has 67 reviews and a rating of 4.06 / 5 stars vs CARET Legal which has 129 reviews and a rating of 4.53 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (67)
4.5 (129)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
June 9, 2023
January 10, 2024
Pros/Cons
  • Pros

  • I like to drop down boxes for ease of use when searching for clients.
  • This software is very easy to maneuver through. It allows access to various case files at your fingertips.
  • Cons

  • The software is very disjointed. They do not allow you to look around in the demo.
  • The limited customization options and features.
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  • Pros

  • I tested out the demo, I really like the native email client. Seems like a big improvement over outlook plug ins other services use.
  • The integrated accounting solution is excellent, including the ability to write checks directly from Zola.
  • Cons

  • There isn't much to say in terms of negative content that I personally have experienced.
  • The problem is severe - I cannot have emails piling up in my Inbox forever - and forces me to get rid of the program even though I prepaid for three annual licenses.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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40 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos