--- title: "CaseFox Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of CaseFox. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if CaseFox is a good fit for you!" source_url: "https://www.softwareadvice.com/legal/casefox-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Legal Billing Software](https://www.softwareadvice.com/legal/billing-comparison/) / [CaseFox](https://www.softwareadvice.com/legal/casefox-profile/) / CaseFox Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/legal/casefox-profile/) Reviews [Alternatives](https://www.softwareadvice.com/legal/casefox-profile/alternatives/) # CaseFox User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 96 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.4/5 - Value for money: 4.5/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 70 reviews (73%) - 4 stars: 14 reviews (15%) - 3 stars: 6 reviews (6%) - 2 stars: 2 reviews (2%) - 1 star: 4 reviews (4%) ### Most mentioned pros - The cost is what I like the most and ability to track hours. - I love how organized and comprehensive the system is. - CaseFox provides all of the features I would expect in any case management/billing software, only with an amazing price structure that won't be found anywhere else. ### Most mentioned cons - The new system is trash, fonts too big, stuff is hidden, not easily accessible and overall too difficult to navigate and find things. - Document management does not work in comparison to other systems such as Worldox - Secondly the reports available that can be generated is limiting. ## CaseFox customer reviews Showing reviews 1-25 of 96 (page 1). ### Easy and Efficient to Use - Overall rating: 5/5 - Reviewer: Peter V. - Verified reviewer: Yes - Industry: Law Practice - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am a solo practitioner. Case Fox is easy to use, keeps track of everything. The mobile app is great for checking on the telephone if not near a computer. #### Cons I wish it was backed up to the cloud or another means automatically --- ### The Best Case Management / Billing software on the market (for the price), Hands Down! - Overall rating: 4/5 - Reviewer: Daro P. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered Originally when we were searching for a case management/billing software, I tried about 20 different software's. CaseFox is hands down the easiest, well organized, versatile, customizable one I tried in our price range. We only use about 75% of the features (it's a very diverse system) and it handles all of our cases with ease. My firm currently operates out of 5 states, several employees and hundreds of open cases at a time. CF's down time is virtually nonexistent. When you email support, they get back to you typically within minuets. For the price (from my research, 60-80% cheaper than most others), the quality, the easy of use, OUTSTANDING customer service, diversity and customization... It's hands down the most underrated software on the market. Your doing your company and team a disservice if you don't at least try Casefox. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are a ton of amazing things I can say about CF, but to keep it short their integration with multiple platforms is hands down handy and impressive to say the least. Makes our jobs super simple working with clients that work with multiple platforms such as Microsoft, google, Dropbox, PayPal, ect... The massive amount of features and functions this software covers all of our needs plus some. It is very diverse and with all of the features to add time and manage cases (mobile, tablet, web with 2 different UI's, text service) our teams billing's and accuracy has improved by more than 15%. Which is awesome! Super simple as well.... wanted to throw that in there. #### Cons I want to preface this by first saying that we have found ways around this and and is working great!... I wish there was more customizations to users. They have 5 settings which is great and one of them you can turn off and on functions for the user (office secretary), just for our specific use and workflow, a few more customizations would be a great resource. #### Reasons for choosing CaseFox Price, Customizations, integrations, customer service, sales teams (some of them really suck), #### Reasons for switching to CaseFox The price was too high and didn't accommodate a few of the customizations I needed for our firm. #### Vendor response Hi Daro, We really appreciate your detailed review and you taking out your time to have it all here! Also, we will surely make your suggested changes done soon, so that you have a more seamless user experience! Replied June 2021 --- ### Inexpensive but the old system was much better - Overall rating: 2/5 - Reviewer: Shawndrica S. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered I am disappointed in the new system and they should go back to the layout of the old system. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The cost is what I like the most and ability to track hours. #### Cons The new system is trash, fonts too big, stuff is hidden, not easily accessible and overall too difficult to navigate and find things. #### Reasons for choosing CaseFox Price and ease of installation of the system and uploading client information. #### Vendor response Thank you for your honest feedback, Shawndrica. We’re glad you appreciate our pricing and the ability to track hours. We apologize for any inconvenience caused by the new system layout. We value your input and are continuously working to improve the user experience. Your feedback about the font size and accessibility issues will be taken into consideration for future updates. We appreciate your long-term support and are committed to making CaseFox better for all users. Thank you for sharing your thoughts. Replied July 2024 --- ### With some tweaks, CaseFox would work better for forensic investigators and expert witnesses. - Overall rating: 5/5 - Reviewer: Daniel C. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered I have only experience one system outage in the 2+ years I have been using the software. Unfortunately, such an occurrence happens at the most inconvenient times. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The linkages within the software allow it to play well in the office tools environment. Integrations to MSOffice, Quickbooks and Dropbox are well accepted. #### Cons The tool would be much more flexible if there were two environments for the lawyer and the expert. There are a number of tasks that the forensic expert does not need to interface with but many of the tasks overlap with the legal side and it would be nice to have a way to eliminate the ones of no interest. I also find the expert is often retained by a third-party and works for the lawyer, but invoices the third-party. The software data model does not appreciate this scenario. The work arounds are kludgy. #### Reasons for choosing CaseFox I choose CaseFox over the competition because of the integration with other office tools. #### Vendor response Thank you Daniel for this helpful review, we appreciate the fact that you spared your time out to review us with such details. We would surely work on the same as mentioned by you. Replied December 2020 --- ### Lifesaver Starting a Small/Solo Firm - Overall rating: 5/5 - Reviewer: Daniel N. - Verified reviewer: Yes - Industry: Law Practice - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered CaseFox has made it possible for me to have a case management software while practicing as a part-time solo. Growing the practice is much slower than if it was my primary job/income. I would be using Word for invoices, Excel for time-keeping, and "Ctrl-F" for conflict checking if I never found CaseFox. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros CaseFox provides all of the features I would expect in any case management/billing software, only with an amazing price structure that won't be found anywhere else. This makes it possible, and practical, for a small/solo firm just starting up to use the software immediately, become acquainted with it, and allow it to grow with the practice. #### Cons Like least? This is difficult because I haven't found anything I need that is missing from CaseFox. All of the features/integrations/customization make it feel a bit overwhelming at first glance. Like any software, though, that just takes time to become familiar with it all. The ability to customize the time code list, maybe? I feel like that is probably possible, but I just haven't figured it out yet. #### Reasons for choosing CaseFox Pricing for a very small, part-time solo practice #### Vendor response Hey Daniel, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve our service for everyone. Replied July 2022 --- ### Experience with Case Fox - Overall rating: 3/5 - Reviewer: Victor M. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered More can be done. There is need to make the document management more robust. Secondly the reports available that can be generated is limiting. We need to be able to review upto 3 to 5 years of performance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Time and attendance is great. it is simple to enter time on any matter. #### Cons Document management does not work in comparison to other systems such as Worldox #### Reasons for choosing CaseFox the consideration was more around our budget requirement. CaseFox was cheaper than the competing product #### Reasons for switching to CaseFox the other product was proving to be more costly due to the number of users we wanted to put on the system #### Vendor response Thank you for your feedback, Victor. We're glad you find our time and attendance features simple to use. We appreciate your comments on document management and reporting. We're continuously working to improve and will consider your suggestions for future updates. Replied July 2024 --- ### A month I will never get back - Overall rating: 1/5 - Reviewer: R Grant C. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered The stress and frustration associated with an unsynced and unworkable calendar, while deadlines are a daily occurrence cannot be understated #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros There appeared to be at least some genuine effort to resolve the unresolved issues #### Cons Everything else - you can't work with something if you are not confident in its capabilities #### Reasons for choosing CaseFox Because I thought it would sync well with Clio and I though it lessen (not increase) procedural steps in my practice. #### Reasons for switching to CaseFox It was the lesser of two unsatisfactory practice management programs, that I at least have some familiarity with #### Vendor response Not sure what the issue was. We have been in the business since 2011 and always excelled in customer service and resolutions if we were apprised of issues. CaseFox doesn't sync with Clio, there is no reason for that. In addition to syncing with external calendars, CaseFox also provides its own calendaring including separate reminders starting from a few days prior to the appointments so no deadline is missed. Replied July 2024 --- ### Amazing, cost-effective case management and billing software - Overall rating: 5/5 - Reviewer: Jonathan B. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered We have tried out literally 4-5 different practice management software solutions over the years, and we have finally found one that is simple, straightforward, and cost-effective. We love it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros User-friendly, intuitive, easy to fix mistakes...and, of course, the price. #### Cons Occasional bugs and glitches, which aren't a big deal because I've always been able to find a work-around. #### Reasons for choosing CaseFox Easier and more intuitive product at a much better price. #### Reasons for switching to CaseFox Cost --- ### fine until you need support - Overall rating: 3/5 - Reviewer: Kris K. - Verified reviewer: Yes - Industry: Legal Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered fine but didn't need anything from a human until recently and now I'm here writing this response! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros easy to use/learn but don't expect any customer service (or any that isn't reason enough to cancel the service)..! #### Cons customer service; no one available to answer a phone call ever; emailed questions about errors in the program go ignored; if you are lucky to get a response, it will be so inciting, you'll be eager to complete a review like this to let the world know how horrible a company Casefox (and its support) is..! #### Vendor response Hi Kris, We are so sorry. We're normally known for our exceptional attention to detail, and we regret that we missed the mark. We always aim to deliver a great experience, and we are gutted when we don't meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again. Thank you for posting this review and we're sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Replied June 2021 --- ### Works well and easy to use - Overall rating: 5/5 - Reviewer: Tom K. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with CaseFox has been great, it filled a gap in my practice software needs perfectly and now makes me look 100x more professional when dealing with complex cases. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like that CaseFox contains all of the features I would need for basic case management in their free offering. This really gives you plenty of time to ensure it is the right fit for your practice before committing to the higher tiers. #### Cons Unfortunately CaseFox is undergoing a redesign, whilst this does not have a major effect if you stick to one version and use it there can be problems when changing to the new version as it doesn't have all of the same features as the old one and reformats some of the reports. #### Vendor response Thankyou Tom, for your balanced and fair review. We're happy that your experience with CaseFox went smoothly. Also your feedback helps us get better. We are looking into the issue and hope to resolve it promptly and accurately. Replied November 2020 --- ### Affordable and Easy to use - Overall rating: 5/5 - Reviewer: Racheal A. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered Professional, easy to use, easy to train, app on phone so I don’t miss billing #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I Was very intimidated by all of the software out there and I needed some thing that was gonna be easy to use for all employees. There’s even an app on my phone that makes it even easier to use if I’m out and about or at the courthouse. Love this product #### Cons Billing took some practice and having to write off some amounts because clients don’t pay, appears as income #### Reasons for choosing CaseFox I got a free trial period and the others were very complicated --- ### Good work - Overall rating: 4/5 - Reviewer: Eric (. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered Timekeeping a breeze. Invoice prints should be a breeze but the formatting isn't customisable enough for me. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Free version just as capable as paid, so moving up to the paid version was an easy choice. Thanks guys. Easy decision over my competitors! #### Cons It's a little clunky, the UI/UX needs work, I don't understand the new interface at all so have stuck with classic, integration with Google Drive could be better so I don't use that aspect. More or less, this is used this for purely timekeeping but if the other features were more user-friendly, I'd tend to use them more. --- ### We have used CaseFox for over 3 years. It improved greatly in that time. Easy to use. - Overall rating: 5/5 - Reviewer: Joe J. - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This review was submitted organically. No incentive was offered Easy way to keep track of time and bill our clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. Easy to set up. Customer support very responsive. If something does not work the way we want it to, we contact them, and they make it happen. #### Cons Does not automatically generate reminder bills in matters with no recent activity. The available reports do not provide all of the information I want it and I do not have the skill to customize the reports. --- ### CaseFox - Overall rating: 5/5 - Reviewer: Kimberly K. - Verified reviewer: Yes - Industry: Law Practice - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros It is easy to use. I like all the features from setting up a client/matter, timekeeping, invoices, ledger, historical billings. #### Cons I can't think of any issues I have with the software. --- ### Excellent service at a great price! - Overall rating: 5/5 - Reviewer: Nathan S. - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered When I first started out as a solo practitioner, CaseFox was a huge help in quickly and easily tracking my time, billing my clients and managing my accounts. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The time tracking & billing features are seamless and very intuitive to use. #### Cons It would be nice if the ledger "learned" what certain recurring payments I input are, so that they are categorized properly in the future. --- ### CaseFox is a Great Service - Overall rating: 5/5 - Reviewer: Suzanne H. - Verified reviewer: Yes - Industry: Legal Services - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered I recently had difficulty deleting files when that was necessary but received help promptly as always. Have been a satisfied customer for several years and grateful. I have received excellent service everytime that I have needed it. Each time they took my stress level down several notches by helping me deleting closed cases and getting my entries correct! I could not recommend them higher. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Professional service, professional-looking Invoices for clients, ease of use. There are many useful features built in. #### Cons Learning curve for me was a bit steep. But I don't use it often enough to know how to put all of the features into play. #### Vendor response Thank you so much Suzanne for taking out your valuable time and reviewing us! Your reviews matter a lot to us and help us improve. Replied January 2022 --- ### Amazing product and value - Overall rating: 5/5 - Reviewer: Eric C. - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered Super functional yet incredibly simple. Support is amazing and quick with responses. Developer is incredibly open to adding new functionality. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simplicity of use even though it contains the functionality of much more complex and expensive packages. The price is perfect for the solo and small firm practice #### Cons Nothing --- ### I love CaseFox, but I wanted it in Portuguese - Overall rating: 5/5 - Reviewer: Mateus M. - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2017 - Review source details: This review was submitted organically. No incentive was offered I am trying to fully use CaseFox for my firm. The only problem I am having is that this brilliant software is no translated into the Portuguese language, my county's language. I have translated the invoice text, but these settings apply only to simple PDF invoice format which is not good to be presented to clients. Simple PDF is the just very bad format. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Just a very good software. #### Cons No language options. No Portuguese language. This makes it difficult for me to use the software for invoicing as I cannot present reports or invoices in English in my country --- ### Big service for little money - Overall rating: 5/5 - Reviewer: Pablo A. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered Great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've used other software companies in other firms and I wanted to be careful with my initial expenses when I opened my own firm. I came across casefox and began using it for its price. I've been now using it and recommending it, not just for the price, but also for the service and easy platform. Thank you! #### Cons I found that the check printing feature is not very friendly. --- ### Good Affordable Billing System - Overall rating: 4/5 - Reviewer: Julie L. - Product usage: Used unspecified for unspecified - Reviewed: September 2015 - Review source details: This review was submitted organically. No incentive was offered Overall, a good and affordable solution for legal services billing. Easy to use and produces many useful reports including reports that can be imported into Quick books. Things we would change: the bills update in real time, so if you want to know what you actually sent to a client, you need to keep a hard copy. Also, you cannot search by bill number, which is frustrating. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Vendor response Thank you for your feedback. Invoices can be searched by numbers on the Dashboard. Also, more preferred way is to simply go to the matter where you will see all invoices right upfront. When an invoice is edited, yes the invoice is updated in real time. Keeping old copies of invoices would unnecessarily complicate the user interface and cause confusion and will be prone to mistakes as a user may actually send a wrong version of invoice to client. Replied September 2015 --- ### This is the greatest improvement to the operation of our practice the last five years. - Overall rating: 5/5 - Reviewer: Jim C. - Product usage: Used unspecified for unspecified - Reviewed: October 2015 - Review source details: This review was submitted organically. No incentive was offered We have twenty two consultants located around the US and Europe. We had been preparing invoices on our own spreadsheet system and missing a lot of hours. The system is so easy to access that today I am confident that all time charges are made. Invoice preparation is really simple and the product is professional and beautiful. Raj was most helpful in modifying our application since we are not a law firm. We are a tax resolution company with special needs and nomenclature. He was very responsive and the result is totally satisfactory. When I read similar evaluations of products like this I didn't always believe them. This is real. My email address is Jim.Casimir@CasimirConsulting.com Write me if I can be of any help to you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Have used Casefox for a bit now. Customer service is great. - Overall rating: 4/5 - Reviewer: Mandy L. - Product usage: Used unspecified for unspecified - Reviewed: October 2015 - Review source details: This review was submitted organically. No incentive was offered Pros: Great customer service, great price for online billing software which is a plus for a small firm, great that you can access your time and billing from a browser. The program itself is fairly easy (though some things are missing or could run more efficiently) especially once users get used to the dashboard and overall interface. Many things can work with Quickbooks environment. Cons: There are some actions that could be made easier like drop down menus for ease of client matter access, no real prebill function, at first the dashboard and figuring out some of the features and how they work seem cumbersome but once you're familiar with the program it's pretty straightforward. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 --- ### Just what we needed..!! - Overall rating: 5/5 - Reviewer: Paul D. - Product usage: Used unspecified for unspecified - Reviewed: April 2015 - Review source details: This review was submitted organically. No incentive was offered After searching all over for a platform for our business (Transport Consultants) we came across CaseFox.. Now as a small business we first thought that we would have to spend weeks populating and learning the process, but it was the complete opposite.. The process was simple and easy to use.. The staff implementation time was no time at all and now we are going to be making the best use of our time.. Concentrating on the core business.. I would recommend that you give this platform a try.. You never know you just might like it and you will be more productive as a result.. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Great software that is constantly improving - Overall rating: 5/5 - Reviewer: Clifford C. - Product usage: Used unspecified for unspecified - Reviewed: October 2015 - Review source details: This review was submitted organically. No incentive was offered I have been using CaseFox for some time now. The price is perfect for a smaller firm that needs access for more than one person. I don't have to think about the additional cost in providing a part-time employee access, because there is no cost. I have used Rocket Matter and Clio, and was not very happy with either. Due to their cost and problems I had with their functionality, I was in the process of developing my own software when someone recommended CaseFox. I am glad they did. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Perfect for our small law office - Overall rating: 5/5 - Reviewer: Peter B. - Product usage: Used unspecified for unspecified - Reviewed: March 2016 - Review source details: This review was submitted organically. No incentive was offered We absolutely love this product, which is perfect for our small law office. We tried several other billing applications before we found Casefox, and this product is heads and shoulders above all of them. We find it completely intuitive to use, and it has really cut down on the time we spend on billing. We also appreciate that it is cost effective, and accessible from anywhere. Have gotten several compliments from clients on the appearance and clarity of our invoices. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 ## More reviews [Next reviews](https://www.softwareadvice.com/legal/casefox-profile/reviews/?page=2) --- CaseFox Reviews, Pros and Cons - 2026 Software Advice