---
title: "CaseFox Software Reviews, Demo & Pricing - 2026"
description: "Review of CaseFox Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/legal/casefox-profile/"
page_type: "product"
language: "en"
---

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CaseFox

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Overview

[Reviews](https://www.softwareadvice.com/legal/casefox-profile/reviews/)[Alternatives](https://www.softwareadvice.com/legal/casefox-profile/alternatives/)

# CaseFox Review

From $39-$79/month Free version 3 plans

Wondering if CaseFox is right for your practice?

Our Legal Billing Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

CaseFox

4.5

[(96)](https://www.softwareadvice.com/legal/casefox-profile/reviews/)

Pricing

Starting at $39.00 per user per month

### About CaseFox

CaseFox is a cloud-based billing and practice management solution for attorneys, CPAs, consultants, investigators, and other legal professionals. It is best suited for solo to large-sized firms that are looking to streamline time tracking, invoice generation, and case management. This solution provides time-saving features to efficiently manage all client data and documents from one centralized platform. A CaseFox mobile app is available for iOS and Android devices.

The platform includes tools to simplify timekeeping and expense tracking for billable and non-billable hours, including a desktop timer and a quick time entry feature. Legal teams can categorize time entries by attaching UTBMS codes and track tasks using LEDES invoicing. Time entry notes can be exported as PDF and Excel files. CaseFox also supports custom field creation that can be utilized to securely store and encrypt case and client data as needed. Other features include AI document generation & analysis, event/task calendar, hourly rate management, one-click invoicing and payment receipts, a client portal, an analytics dashboard, plus more.

Support is available via phone, email, a support portal, and other online...

resources. \*Please contact for the "Enterprise Plan", there is customized pricing for it.

Wondering if CaseFox is right for your practice?

Our Legal Billing Software selection experts can help you in 15 minutes or less.

## CaseFox User Interface

## Popular CaseFox Alternatives

Main Product

CaseFox

4.5

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Ratings Breakdown

-   4.42Ease of use
-   4.45Value for money
-   4.37Customer support
-   4.19Functionality

Pricing

Starting at $39.00 per month

Get Price

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Ratings Breakdown

-   4.16Ease of use
-   3.99Value for money
-   4.18Customer support
-   4.15Functionality

Pricing

Available upon request

Get Price

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Ratings Breakdown

-   4.60Ease of use
-   4.52Value for money
-   4.68Customer support
-   4.47Functionality

Pricing

Starting at $49.00 per month

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Ratings Breakdown

-   4.70Ease of use
-   4.53Value for money
-   4.72Customer support
-   4.64Functionality

Pricing

Starting at $49.00 per month

Get Price

## CaseFox Pricing and Plans

Starting price: $39.00 per month

Free Trial

Free Version

SOLO

$0.00

flat rate, per month

Plan includes:

-   Case Management
-   Document Management
-   Billing
-   Timekeeping and Expense Tracking
-   Client Portal
-   Client Intake
-   Productivity Reports

PRO

$39.00

per user, per month

Plan includes:

-   10GB Storage
-   SMS Timekeeping
-   Premium Features
-   Integrations Included
-   Two-Factor Authentication
-   Custom Fields
-   LEDES Billing
-   Multilingual Bills
-   Conflict Check
-   Integrations

Read More

ENTERPRISE

$79.00

per user, per month

Plan includes:

-   Everything in Pro Plan
-   Standardize online legal client intake
-   Branding with our white labeling option
-   Priority support
-   One complimentary website for your firm
-   Custom data migration
-   Membership to CaseFox Consultants
-   Custom development

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## CaseFox Features

-   Popular features found in Legal Billing
    
    Accounting
    
    Automatic Billing
    
    Billing Rate Management
    
    Calendar Management
    
    Client Management
    
    Client Portal
    
    Document Management
    
    Electronic Payments
    
    Expense Tracking
    
-   More features of CaseFox
    
    Access Controls/Permissions
    
    Accounting Integration
    
    Accrual Accounting
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Automatic Backup
    
    Billable Items Tracking
    
    Billing & Invoicing
    
    Case Management
    
    Case Notes
    
    Client Database
    
    Collaboration Tools
    
    Communication Management
    
    Conflict Management
    
    Conflict Tracking
    
    Contract/License Management
    
    Customer Database
    
    Customizable Fields
    
    Data Import/Export
    
    Docket Management
    
    Document Automation
    
    Document Capture
    
    Document Generation
    
    Document Storage
    
    Document Templates
    
    Email Management
    
    File Sharing
    
    For Legal Professionals
    
    Full Text Search
    
    General Ledger
    
    Indexing
    
    Invoice Management
    
    Invoice Processing
    
    Legal Case Management
    
    Matter Management
    
    Mobile Access
    
    Mobile App
    
    Online Payments
    
    Phonetic Search
    
    Real-Time Data
    
    Relationship Tracking
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Risk Management
    
    Search/Filter
    
    Secure Data Storage
    
    Self Service Portal
    
    Spend Management
    
    SSL Security
    
    Task Management
    
    Task Progress Tracking
    
    Task Scheduling
    
    Third-Party Integrations
    
    Time & Expense Tracking
    
    Time Tracking
    
    Trust Accounting
    
    Two-Factor Authentication
    
    Version Control
    
    Workflow Automation
    
    Workflow Management
    

## CaseFox Integrations

QuickBooks Online

Integration rated undefined from -1 review

Microsoft 365

Integration rated undefined from -1 review

Xero

Integration rated undefined from -1 review

Google Docs

Integration rated undefined from -1 review

8am LawPay

Integration rated undefined from -1 review

QuickBooks Online Advanced

Integration rated undefined from -1 review

See all 13 integrations

## CaseFox User Reviews

## CaseFox customer ratings

- Overall rating: 4.5/5
- Total reviews: 96

### Rating distribution

- 5 stars: 70 reviews (73%)
- 4 stars: 14 reviews (15%)
- 3 stars: 6 reviews (6%)
- 2 stars: 2 reviews (2%)
- 1 star: 4 reviews (4%)

### Secondary ratings

- Ease of use: 4.4/5
- Value for money: 4.5/5
- Customer support: 4.4/5
- Functionality: 4.2/5

---

### Easy and Efficient to Use

- Overall rating: 5/5
- Reviewer: Peter V.
- Verified reviewer: Yes
- Industry: Law Practice
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: May 2021
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I am a solo practitioner. Case Fox is easy to use, keeps track of everything. The mobile app is great for checking on the telephone if not near a computer.

#### Cons

I wish it was backed up to the cloud or another means automatically

---

### The Best Case Management / Billing software on the market (for the price), Hands Down!

- Overall rating: 4/5
- Reviewer: Daro P.
- Verified reviewer: Yes
- Industry: Security and Investigations
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: May 2021
- Review source details: This review was submitted organically. No incentive was offered

Originally when we were searching for a case management/billing software, I tried about 20 different software's. CaseFox is hands down the easiest, well organized, versatile, customizable one I tried in our price range. We only use about 75% of the features (it's a very diverse system) and it handles all of our cases with ease. My firm currently operates out of 5 states, several employees and hundreds of open cases at a time. CF's down time is virtually nonexistent. When you email support, they get back to you typically within minuets. For the price (from my research, 60-80% cheaper than most others), the quality, the easy of use, OUTSTANDING customer service, diversity and customization... It's hands down the most underrated software on the market. Your doing your company and team a disservice if you don't at least try Casefox.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

There are a ton of amazing things I can say about CF, but to keep it short their integration with multiple platforms is hands down handy and impressive to say the least. Makes our jobs super simple working with clients that work with multiple platforms such as Microsoft, google, Dropbox, PayPal, ect... The massive amount of features and functions this software covers all of our needs plus some. It is very diverse and with all of the features to add time and manage cases (mobile, tablet, web with 2 different UI's, text service) our teams billing's and accuracy has improved by more than 15%. Which is awesome! Super simple as well.... wanted to throw that in there.

#### Cons

I want to preface this by first saying that we have found ways around this and and is working great!... I wish there was more customizations to users. They have 5 settings which is great and one of them you can turn off and on functions for the user (office secretary), just for our specific use and workflow, a few more customizations would be a great resource.

#### Reasons for choosing CaseFox

Price, Customizations, integrations, customer service, sales teams (some of them really suck),

#### Reasons for switching to CaseFox

The price was too high and didn't accommodate a few of the customizations I needed for our firm.

#### Vendor response

Hi Daro, We really appreciate your detailed review and you taking out your time to have it all here! Also, we will surely make your suggested changes done soon, so that you have a more seamless user experience!

Replied June 2021

---

### Inexpensive but the old system was much better

- Overall rating: 2/5
- Reviewer: Shawndrica S.
- Verified reviewer: Yes
- Industry: Law Practice
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2024
- Review source details: This review was submitted organically. No incentive was offered

I am disappointed in the new system and they should go back to the layout of the old system.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 3/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

The cost is what I like the most and ability to track hours.

#### Cons

The new system is trash, fonts too big, stuff is hidden, not easily accessible and overall too difficult to navigate and find things.

#### Reasons for choosing CaseFox

Price and ease of installation of the system and uploading client information.

#### Vendor response

Thank you for your honest feedback, Shawndrica. We’re glad you appreciate our pricing and the ability to track hours. We apologize for any inconvenience caused by the new system layout. We value your input and are continuously working to improve the user experience. Your feedback about the font size and accessibility issues will be taken into consideration for future updates. We appreciate your long-term support and are committed to making CaseFox better for all users. Thank you for sharing your thoughts.

Replied July 2024

---

### With some tweaks, CaseFox would work better for forensic investigators and expert witnesses.

- Overall rating: 5/5
- Reviewer: Daniel C.
- Verified reviewer: Yes
- Industry: Mechanical or Industrial Engineering
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: December 2020
- Review source details: This review was submitted organically. No incentive was offered

I have only experience one system outage in the 2+ years I have been using the software. Unfortunately, such an occurrence happens at the most inconvenient times.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

The linkages within the software allow it to play well in the office tools environment. Integrations to MSOffice, Quickbooks and Dropbox are well accepted.

#### Cons

The tool would be much more flexible if there were two environments for the lawyer and the expert. There are a number of tasks that the forensic expert does not need to interface with but many of the tasks overlap with the legal side and it would be nice to have a way to eliminate the ones of no interest. I also find the expert is often retained by a third-party and works for the lawyer, but invoices the third-party. The software data model does not appreciate this scenario. The work arounds are kludgy.

#### Reasons for choosing CaseFox

I choose CaseFox over the competition because of the integration with other office tools.

#### Vendor response

Thank you Daniel for this helpful review, we appreciate the fact that you spared your time out to review us with such details. We would surely work on the same as mentioned by you.

Replied December 2020

---

### Lifesaver Starting a Small/Solo Firm

- Overall rating: 5/5
- Reviewer: Daniel N.
- Verified reviewer: Yes
- Industry: Law Practice
- Company size: Self-Employed
- Product usage: Used weekly for less than 12 months
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

CaseFox has made it possible for me to have a case management software while practicing as a part-time solo. Growing the practice is much slower than if it was my primary job/income. I would be using Word for invoices, Excel for time-keeping, and "Ctrl-F" for conflict checking if I never found CaseFox.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

CaseFox provides all of the features I would expect in any case management/billing software, only with an amazing price structure that won't be found anywhere else. This makes it possible, and practical, for a small/solo firm just starting up to use the software immediately, become acquainted with it, and allow it to grow with the practice.

#### Cons

Like least? This is difficult because I haven't found anything I need that is missing from CaseFox. All of the features/integrations/customization make it feel a bit overwhelming at first glance. Like any software, though, that just takes time to become familiar with it all. The ability to customize the time code list, maybe? I feel like that is probably possible, but I just haven't figured it out yet.

#### Reasons for choosing CaseFox

Pricing for a very small, part-time solo practice

#### Vendor response

Hey Daniel, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve our service for everyone.

Replied July 2022

---

### Experience with Case Fox

- Overall rating: 3/5
- Reviewer: Victor M.
- Verified reviewer: Yes
- Industry: Law Practice
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2023
- Review source details: This review was submitted organically. No incentive was offered

More can be done. There is need to make the document management more robust. Secondly the reports available that can be generated is limiting. We need to be able to review upto 3 to 5 years of performance.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Time and attendance is great. it is simple to enter time on any matter.

#### Cons

Document management does not work in comparison to other systems such as Worldox

#### Reasons for choosing CaseFox

the consideration was more around our budget requirement. CaseFox was cheaper than the competing product

#### Reasons for switching to CaseFox

the other product was proving to be more costly due to the number of users we wanted to put on the system

#### Vendor response

Thank you for your feedback, Victor. We're glad you find our time and attendance features simple to use. We appreciate your comments on document management and reporting. We're continuously working to improve and will consider your suggestions for future updates.

Replied July 2024

---

### A month I will never get back

- Overall rating: 1/5
- Reviewer: R Grant C.
- Verified reviewer: Yes
- Industry: Law Practice
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: March 2024
- Review source details: This review was submitted organically. No incentive was offered

The stress and frustration associated with an unsynced and unworkable calendar, while deadlines are a daily occurrence cannot be understated

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 3/5
- Functionality: 1/5

#### Pros

There appeared to be at least some genuine effort to resolve the unresolved issues

#### Cons

Everything else - you can't work with something if you are not confident in its capabilities

#### Reasons for choosing CaseFox

Because I thought it would sync well with Clio and I though it lessen (not increase) procedural steps in my practice.

#### Reasons for switching to CaseFox

It was the lesser of two unsatisfactory practice management programs, that I at least have some familiarity with

#### Vendor response

Not sure what the issue was. We have been in the business since 2011 and always excelled in customer service and resolutions if we were apprised of issues. CaseFox doesn't sync with Clio, there is no reason for that. In addition to syncing with external calendars, CaseFox also provides its own calendaring including separate reminders starting from a few days prior to the appointments so no deadline is missed.

Replied July 2024

---

### Amazing, cost-effective case management and billing software

- Overall rating: 5/5
- Reviewer: Jonathan B.
- Verified reviewer: Yes
- Industry: Law Practice
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2020
- Review source details: This review was submitted organically. No incentive was offered

We have tried out literally 4-5 different practice management software solutions over the years, and we have finally found one that is simple, straightforward, and cost-effective. We love it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

User-friendly, intuitive, easy to fix mistakes...and, of course, the price.

#### Cons

Occasional bugs and glitches, which aren't a big deal because I've always been able to find a work-around.

#### Reasons for choosing CaseFox

Easier and more intuitive product at a much better price.

#### Reasons for switching to CaseFox

Cost

---

### fine until you need support

- Overall rating: 3/5
- Reviewer: Kris K.
- Verified reviewer: Yes
- Industry: Legal Services
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: June 2021
- Review source details: This review was submitted organically. No incentive was offered

fine but didn't need anything from a human until recently and now I'm here writing this response!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

easy to use/learn but don't expect any customer service (or any that isn't reason enough to cancel the service)..!

#### Cons

customer service; no one available to answer a phone call ever; emailed questions about errors in the program go ignored; if you are lucky to get a response, it will be so inciting, you'll be eager to complete a review like this to let the world know how horrible a company Casefox (and its support) is..!

#### Vendor response

Hi Kris, We are so sorry. We're normally known for our exceptional attention to detail, and we regret that we missed the mark. We always aim to deliver a great experience, and we are gutted when we don't meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again. Thank you for posting this review and we're sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further.

Replied June 2021

---

### Works well and easy to use

- Overall rating: 5/5
- Reviewer: Tom K.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: October 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with CaseFox has been great, it filled a gap in my practice software needs perfectly and now makes me look 100x more professional when dealing with complex cases.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

I like that CaseFox contains all of the features I would need for basic case management in their free offering. This really gives you plenty of time to ensure it is the right fit for your practice before committing to the higher tiers.

#### Cons

Unfortunately CaseFox is undergoing a redesign, whilst this does not have a major effect if you stick to one version and use it there can be problems when changing to the new version as it doesn't have all of the same features as the old one and reformats some of the reports.

#### Vendor response

Thankyou Tom, for your balanced and fair review. We're happy that your experience with CaseFox went smoothly. Also your feedback helps us get better. We are looking into the issue and hope to resolve it promptly and accurately.

Replied November 2020

---

Showing 1 - 10 of 96 Reviews

[See All Reviews](https://www.softwareadvice.com/legal/casefox-profile/reviews/)

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