About Docketwise

Docketwise is a cloud-based legal case management solution that enables immigration lawyers and law firms to streamline processes related to clients' data collection, case tracking, invoicing and more. Professionals can utilize the platform to encrypt and secure data using the Amazon Simple Storage Service (Amazon S3).

Docketwise comes with an in-built form library, which helps lawyers access family, humanitarian or business immigration forms as per individual requirements. It lets users collect client information using multilingual questionnaires, assign tasks among team members and set up due dates or reminders. Additionally, immigration lawyers can share invoices with clients and send automated payment reminders to improve collection process...


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Supported Operating System(s):

Web browser (OS agnostic)

58 Reviews of Docketwise

Average User Ratings

Overall

4.89 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(51)

51

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 58 results

December 2019

User Profile Picture

Saja from Saja Raoof, Inc.

Verified Reviewer

Company Size: 1 employee

Industry: Law Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Great interface combined with high functionality

Docketwise is the fourth immigration software I've used in my career. None come close. It's everything I'd wished for in an immigration forms software. Law offices would be well-served to at least give it a try. I've already enthusiastically recommended Docketwise to several colleagues.

Pros

The first word that came to mind, minutes into my first demo of Docketwise, was “beautiful.” Anyone who has ever used immigration forms programs will agree that they tend to have dated, clunky, visually uninviting interfaces. Docketwise has been a breath of fresh air. The intuitive user interface flows seamlessly from page to page. The next thought that came to mind during my demo was whether Docketwise’s [SENSITIVE CONTENT HIDDEN], who was showing me the software, was an immigration attorney (he is). Not only was he knowledgeable about immigration law but the software was clearly built by an immigration attorney. One cannot overstate the importance of using software designed by an immigration attorney for immigration attorneys. Docketwise also has excellent customer support. I’ve called [SENSITIVE CONTENT HIDDEN] several times with questions, which he has promptly answered. Docketwise is also receptive to customer feedback and continuously introduces exciting new features. Most recently, it added both an invoice feature, which syncs with LawPay, as well as a customized intake feature. I’d long awaited a customized intake feature in immigration software to ask clients for data that doesn’t exist on the forms, for example their source of referral. Most programs don’t offer this feature. Those that do, charge a cost-prohibitive fee. While Docketwise syncs with other case management programs, they’re not strictly necessary; after these new features were introduced Docketwise is now my all-on-one case

Cons

I can't think of any downsides for Docketwise at the moment. If any come to mind later, I'm confident Docketwise's team will address them.

August 2019

Melanie from Law Office of Melanie Shapiro, LLC

Company Size: 2-10 employees

Industry: Law Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

A huge time saver!

Pros

This software has helped me to save time and streamline my practice. By sending out the questionnaires to clients, we are able to avoid filling out the forms in person and waiting for clients to try to recall information. They are able to fill it out ahead of time and the software auto-populates the forms, saving time and avoiding errors. I like that the information integrates with Clio and saves us time entering information. The website is user friendly and the customer service is fantastic.

Cons

Spanish is not available for all of the forms, though there is a work around with customizable questionnaires for clients, and the data synching could be a bit smoother.

Reasons for Choosing Docketwise

The integration with Clio, affordability, the platform, and customer service.

July 2020

Fiona from McEntee Law Group

Company Size: 2-10 employees

Industry: Law Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2020

Good Product

Good experience overall

Pros

User friendly software, good customer support.

Cons

Would like more smart form bundles for immigration forms .

Reasons for Switching to Docketwise

Pricing

August 2021

Lemuel from Global Hearts United Immigration Law

Company Size: 2-10 employees

Industry: Law Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Game changer!

Very good experience

Pros

This has really centralized our practice and made it a more streamlined process for both our office staff and our clients.

Cons

Would love to have a photo upload on the client matter to remember the client

Reasons for Switching to Docketwise

For applicability to our immigration law practice

November 2020

Lizette from Cortez Law Group, PLLC

Company Size: 1 employee

Industry: Law Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

I love Docketwise!

Pros

I love the simplicity of Docketwise! I've used many other immigration softwares and none compare to Docketwise in any capacity (capabilities, affordability, ease, etc.).

Cons

This is a difficult question and I must nitpick to find an answer. I would say the set up for creating a form/matter/invoice is tedious. I have to go to the top right to click on "Create" to create any document when I could just click at the top of my client's contact page "invoice" to create one. I hope this makes sense.

Reasons for Choosing Docketwise

It was the easiest, most efficient, had the most integrations, and was the most affordable!