About Docketwise

Docketwise is a cloud-based legal case management solution that enables immigration lawyers and law firms to streamline processes related to clients' data collection, case tracking, invoicing and more. Professionals can utilize the platform to encrypt and secure data using the Amazon Simple Storage Service (Amazon S3).

Docketwise comes with an in-built form library, which helps lawyers access family, humanitarian or business immigration forms as per individual requirements. It lets users collect client information using multilingual questionnaires, assign tasks among team members and set up due dates or reminders. Additionally, immigration lawyers can share invoices with clients and send automated payment reminders to improve collection processes.

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Supported Operating System(s):

Web browser (OS agnostic)

36 Reviews of Docketwise

Average User Ratings

Overall

4.92 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(33)

33

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 36 results

December 2019

Saja from Saja Raoof, Inc.

Verified Reviewer

Company Size: 1 employee

Industry: Law Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Great interface combined with high functionality

Docketwise is the fourth immigration software I've used in my career. None come close. It's everything I'd wished for in an immigration forms software. Law offices would be well-served to at least give it a try. I've already enthusiastically recommended Docketwise to several colleagues.

Pros

The first word that came to mind, minutes into my first demo of Docketwise, was “beautiful.” Anyone who has ever used immigration forms programs will agree that they tend to have dated, clunky, visually uninviting interfaces. Docketwise has been a breath of fresh air. The intuitive user interface flows seamlessly from page to page. The next thought that came to mind during my demo was whether Docketwise’s [SENSITIVE CONTENT HIDDEN], who was showing me the software, was an immigration attorney (he is). Not only was he knowledgeable about immigration law but the software was clearly built by an immigration attorney. One cannot overstate the importance of using software designed by an immigration attorney for immigration attorneys. Docketwise also has excellent customer support. I’ve called [SENSITIVE CONTENT HIDDEN] several times with questions, which he has promptly answered. Docketwise is also receptive to customer feedback and continuously introduces exciting new features. Most recently, it added both an invoice feature, which syncs with LawPay, as well as a customized intake feature. I’d long awaited a customized intake feature in immigration software to ask clients for data that doesn’t exist on the forms, for example their source of referral. Most programs don’t offer this feature. Those that do, charge a cost-prohibitive fee. While Docketwise syncs with other case management programs, they’re not strictly necessary; after these new features were introduced Docketwise is now my all-on-one case

Cons

I can't think of any downsides for Docketwise at the moment. If any come to mind later, I'm confident Docketwise's team will address them.

August 2019

Melanie from Law Office of Melanie Shapiro, LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Law Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

A huge time saver!

Pros

This software has helped me to save time and streamline my practice. By sending out the questionnaires to clients, we are able to avoid filling out the forms in person and waiting for clients to try to recall information. They are able to fill it out ahead of time and the software auto-populates the forms, saving time and avoiding errors. I like that the information integrates with Clio and saves us time entering information. The website is user friendly and the customer service is fantastic.

Cons

Spanish is not available for all of the forms, though there is a work around with customizable questionnaires for clients, and the data synching could be a bit smoother.

Reasons for Choosing Docketwise

The integration with Clio, affordability, the platform, and customer service.

May 2019

Joel from Meyer, Unkovic & Scott LLP

Verified Reviewer

Company Size: 51-200 employees

Industry: Law Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

May 2019

Dockewise Immigration Software

I had been looking for a reasonably priced method of getting information from my clients. Docketwise came to the rescue and provided the software to do that. It is a real time saver and a great asset to my practice.

Pros

The Software is highly intuitive. It asks for the right information that is needed to completed the forms. My clients are pleased with this method of getting information to me and I am very satisfied with the product that the software produces when the client provides the information. It produces quality applications and petitions.

Cons

More user support for the software would be helpful.

February 2020

Olsi from Noble & Vrapi, P.A.

Verified Reviewer

Company Size: 11-50 employees

Industry: Law Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Best Immigration Forms system

It's a great product.

Pros

Online questionnaires which then fill out forms for us. Customer service is top notch. They take suggestions and implement them. Integration with Clio.

Cons

Nothing to complaint about at all actually.

Reasons for Choosing Docketwise

Clio integration and online questionnaires.

April 2019

David M. from Law Office of David Nguyen, PC

Verified Reviewer

Company Size: 2-10 employees

Industry: Legal Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

April 2019

Updated Review

Although my previous review listed several issues with the forms, the only issue that I still have with the platform is the autosave feature and no undo button. Other than this, I think that the program is overall effective and really helps differentiate my practice with other firms. When clients use Docketwise to enter in their information, it allows our office to use our time for more important things.

Pros

1. You can send the questionnaire over to the client. The client only has to answer the question once and the information goes across to the other forms. 2. The client makes an account and they can edit the immigration forms. Most of my clients really like this feature and it makes my business more efficient. 3. The platform has changed since I started using it about a year ago. They have more options now. 4. What I like most is the fact that I no longer have to worry about using the current edition date of the various USCIS forms. Docketwise updates the documents regularly and the information that was inputted into the old form is moved over to the new form. 5. There is a direct contact person so if you have issues you can contact them.

Cons

1. There seems to be occasional bugs. Sometimes when you send the issue over to the developers they can't replicate the issue.