# Smokeball Software Overview 2026 - Features & Pricing > Review of Smokeball Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/legal/smokeball-profile --- [Home](https://www.softwareadvice.com/) / [Law Practice Management Software](https://www.softwareadvice.com/legal/law-practice-management-comparison/) / Smokeball Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/legal/smokeball-profile/reviews/)[Alternatives](https://www.softwareadvice.com/legal/smokeball-profile/alternatives/) # Smokeball 2026: Benefits, Features & Pricing Updated May 27, 2026 Written by [Eduardo Garcia](https://www.softwareadvice.com/resources/author/eduardo-garcia/) Content Analyst Edited by [Lindsay Page](https://www.softwareadvice.com/resources/author/lindsay-page/) Editor Wondering if Smokeball is right for your practice? Our Law Practice Management Software selection experts can help you in 15 minutes or less. On this page - Our Summary - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - Key Sentiments - User Reviews - Frequently Asked Questions - Popular Comparisons ## Our Summary Smokeball 4.8 [(358)](https://www.softwareadvice.com/legal/smokeball-profile/reviews/) FrontRunner 2026 Pros: - User-friendly interface - Integrations with other software Cons: - High cost - Slow performance Pricing Starting at $49.00 per month ### What is Smokeball: Smokeball is a cloud-based legal practice management platform that streamlines workflows and improves productivity by combining document management, time tracking, and billing. It also includes client communication, email management, legal calendar, lead management, and legal reporting tools. ### Why we like Smokeball: Smokeball stands out with a high overall user rating of 4.8 out of 5 stars. Verified user reviews highlight document management, billing and invoicing, and legal case management as its top features. The software was also named the most affordable tool in our 2025 guide to the [best legal management software](https://www.softwareadvice.com/legal/). ### Who should use Smokeball: Smokeball works best for small to medium-sized law firms in Australia, the U.S., and the U.K. About two-thirds of reviewers come from firms with 2-10 employees. These reviewers mention that the software’s features are good for firms that rely on remote work and those that want to streamline billing and practice management. Wondering if Smokeball is right for your practice? Our Law Practice Management Software selection experts can help you in 15 minutes or less. ## Smokeball User Interface ## Popular Smokeball Alternatives Main Product Smokeball 4.8 [(358)](https://www.softwareadvice.com/legal/smokeball-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.54Value for money - 4.72Customer support - 4.65Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Clio](https://www.softwareadvice.com/legal/clio-legal-profile/) 4.7 [(1737)](https://www.softwareadvice.com/legal/clio-legal-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.52Value for money - 4.69Customer support - 4.48Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [8am MyCase](https://www.softwareadvice.com/legal/mycase-profile/) 4.6 [(791)](https://www.softwareadvice.com/legal/mycase-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.54Value for money - 4.59Customer support - 4.42Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [PracticePanther Legal Software](https://www.softwareadvice.com/legal/paypanther-profile/) 4.7 [(528)](https://www.softwareadvice.com/legal/paypanther-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.55Value for money - 4.60Customer support - 4.48Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [LEAP](https://www.softwareadvice.com/product/20175-LEAP/) 4.3 [(542)](https://www.softwareadvice.com/product/20175-LEAP/reviews/) Ratings Breakdown - 4.16Ease of use - 3.99Value for money - 4.19Customer support - 4.16Functionality Pricing Available upon request Get Price Alternative Product [Filevine](https://www.softwareadvice.com/enterprise-legal-management/filevine-profile/) 4.4 [(286)](https://www.softwareadvice.com/enterprise-legal-management/filevine-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.22Value for money - 4.28Customer support - 4.39Functionality Pricing Available upon request Get Price ## Smokeball Overview Smokeball is a cloud-based legal practice management solution designed to help law firms streamline workflows and boost productivity. The solution caters to a wide range of practice areas including personal injury, family law, estate planning and real estate. It includes automatic time tracking that captures billable minutes spent working in the case management software and Microsoft applications Smokeball also provides a library of various pre-built legal forms that can be populated with matter details. Additionally, it's billing and trust accounting module helps firms bi... ll appropriately while maintaining compliance. ## Smokeball Pricing and Plans Starting price: $49.00 per month Free Trial Free Version Bill $49.00 per user, per month Plan includes: - Invoicing - Time & Expense Tracking - Online Payments - Trust Accounting & Reporting - Accounting Integrations - Payment Plans - Legal Billing - Matter Management Boost $89.00 per user, per month Plan includes: - Task Management - Calendar Management - Document Management - Secure Client Portal - Customizable Dashboards - Access to Integrations - Client Management - Full Text Search Grow Pricing available upon request Plan includes: - Practice Area Templates - Practice Area Calculators - Advanced Document Automation - Automated Forms/Templates - Email Management - Word & Outlook Integration - Cloud Companion App - Access to Web App Prosper+ Pricing available upon request Plan includes: - Firm Insights Reporting - Lead Management - Enquiry Intake - Advanced Matter Intake - Custom Workflows - Workflow Templates - Staff Activity Reporting - Profitability Reporting - Automated Forms/Templates Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### Our Analysis of Smokeball's Pricing Plans We've explored Smokeball's pricing plans and outlined the key advantages and limitations of each to help you determine which option best suits your needs and budget. Smokeball offers four main pricing tiers: Bill, Boost, Grow, and Prosper+. Each plan is designed to cater to different user types and requirements, and understanding the nuances of each is essential for making the right choice for your legal practice. **Bill plan** Smokeball's... Bill plan is designed for solo practitioners who want to centralize their billing functions. Priced at $49 per user per month, this plan offers invoicing, time and expense tracking, online payments, trust accounting, and reporting. \_\_Pros:\_\_ - \_\_Pricing:\_\_ For just $49 per user per month, customers get comprehensive legal billing and trust accounting features. - \_\_Contact and matter management:\_\_ Securely store contacts, client records, and legal matter documentation in one place. - \_\_Basic reporting:\_\_ Generate reports on billable hours, outstanding debtors, and more. \_\_Cons:\_\_ - \_\_Limited features:\_\_ This plan does not include document automation, case management features, or advanced reporting. - \_\_No add-on access:\_\_ Add-ons available with higher-tier plans (intake forms, AI assistant, etc.) are unavailable with the Bill plan. \_\_Boost plan\_\_ The Boost plan is tailored for lawyers building their firms who need compliant legal billing and accounting features. Priced at $89 per user per month, this plan includes all features from the Bill plan plus client and matter management, task management, calendar management, document management, and secure client portal access. \_\_Pros:\_\_ - \_\_Email and calendar integration:\_\_ Integrates with Outlook 365 for email and Office 365 for calendar. - \_\_Free trial:\_\_ The Boost plan offers a 30-day free trial, allowing potential customers to try the service before committing. - \_\_Smart case management:\_\_ Adds features for case management, including a legal calendar, unlimited document storage, a mobile app, a client portal, and task management functionality. \_\_Cons:\_\_ - \_\_Higher cost:\_\_ The plan is more expensive, which may not be suitable for smaller firms with limited budgets. - \_\_Advanced features cost extra:\_\_ Intake forms and AI-powered matter management are only available via paid add-ons. \_\_Grow plan\_\_ The Grow plan is designed for growing law firms looking for advanced automation and customization. This plan offers custom pricing and includes all Boost plan features, plus advanced document and email management, eSignatures (fees apply), practice area templates, a web app, and more. \_\_Pros:\_\_ - \_\_Advanced document automation:\_\_ Automate document creation and management with a full suite of tools. - \_\_Web app:\_\_ Access needed information from any computer. - \_\_Communicate powered by Smokeball AI:\_\_ Use AI-powered communication tools to get message summaries and help draft correspondence. \_\_Cons:\_\_ - \_\_Nontransparent pricing:\_\_ The custom pricing can make plan comparison and budget planning difficult. - \_\_Advanced features cost extra:\_\_ As with the Boost plan, some advanced features (intake forms, automatic time tracking) are only available via add-on. \_\_Prosper+ plan\_\_ For established firms looking to optimize operations and drive performance, Smokeball offers the custom-priced Prosper+ plan. This plan includes all Grow plan features, plus intake forms, automatic time tracking, and email marketing functionality. \_\_Pros:\_\_ - \_\_Intake forms:\_\_ Only plan that includes full intake form functionality (online lead forms, intake tracking, prebuilt forms, calendar bookings) for free. - \_\_Automatic time and activity tracking:\_\_ Only plan that includes automatic tracking of time and related reporting for free. - \_\_Email marketing:\_\_ Send newsletters, campaign messages, and even simple notifications to leads or clients via the Smokeball platform. \_\_Cons:\_\_ - \_\_Nontransparent pricing:\_\_ Like the Grow plan, custom pricing can make comparing plans and evaluating return on investment harder. - \_\_AI assistant costs extra:\_\_ Even in this highest-tier plan, the AI-powered matter management assistant is only available via a paid add-on. \_\_Conclusion\_\_ Our analysis of Smokeball's pricing structure finds that the company offers a range of plans designed to cater to various legal practice needs and sizes. \_\_For solo practitioners:\_\_ The Bill plan offers essential features at a reasonable price, making it a suitable choice for those with basic requirements. \_\_For lawyers building their firms:\_\_ The Boost plan provides comprehensive management tools to enhance productivity and client management. \_\_For growing firms:\_\_ The Grow plan offers extensive automation and customization options to streamline operations. \_\_For established firms focused on optimization:\_\_ The Prosper+ plan delivers advanced reporting and workflow management to enhance performance and profitability. Ultimately, choosing the right plan involves understanding your current needs and anticipating future growth. By aligning your requirements with the appropriate Smokeball pricing plan, you can harness the power of this versatile tool to streamline your legal practice, foster collaboration, and achieve your goals. ### Compare Pricing Compare pricing across our most frequently recommended Law Practice Management products. Software options Starting price\* User rating [Clio](https://www.softwareadvice.com/legal/clio-legal-profile/) $49.00 per month 4.66[(1737 reviews)](https://www.softwareadvice.com/legal/clio-legal-profile/reviews/) **371** recommendations [PracticePanther Legal Software](https://www.softwareadvice.com/legal/paypanther-profile/) $49.00 per month 4.66[(528 reviews)](https://www.softwareadvice.com/legal/paypanther-profile/reviews/) **350** recommendations [8am MyCase](https://www.softwareadvice.com/legal/mycase-profile/) $50.00 per month 4.64[(791 reviews)](https://www.softwareadvice.com/legal/mycase-profile/reviews/) **237** recommendations [CaseCloud](https://www.softwareadvice.com/legal/advologix-profile/) $100.00 per month No reviews yet **144** recommendations [CosmoLex](https://www.softwareadvice.com/legal/cosmolex-profile/) $119.00 per month 4.63[(341 reviews)](https://www.softwareadvice.com/legal/cosmolex-profile/reviews/) **106** recommendations \*Defined as the price above any available free plan ## Smokeball Features Drawn from insights across 358 verified reviews, we've outlined Smokeball's best and worst rated features and how they stack up against the average rating. Smokeball's score Category average Smokeball's Best Rated Features Alerts/Notifications 5.0 4.33 category average Data Import/Export 4.94 4.17 category average Time & Expense Tracking 4.88 4.12 category average Smokeball's Worst Rated Features File Sharing 3.73 4.25 category average Mobile App 3.88 3.28 category average API 4.0 4.18 category average - Popular features found in Law Practice Management Calendar Management Client Portal Communication Management Contract/License Management CRM Document Generation Expense Tracking Mobile Access Reporting & Statistics Task Management Third-Party Integrations Trust Accounting - More features of Smokeball Access Controls/Permissions Accounting Accounting Integration Activity Dashboard Activity Tracking Alerts/Notifications API Archiving & Retention Audit Trail Automatic Backup Bank Reconciliation Billable Items Tracking Billable & Non-Billable Hours Billing & Invoicing Billing Rate Management Built-in Accounting Case Management Case Notes Client Management Collaboration Tools Compliance Management Compliance Tracking Conflict Management Contact Database Contact Management Credit Card Processing Customer Database Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Deadline Management Docket Management Document Automation Document Capture Document Classification Document Management Document Review Document Storage Document Templates Drag & Drop Electronic Payments Electronic Signature Email Management File Conversion File Sharing For Family Law For Lawyers For Legal Professionals Forms Management Full Text Search Invoice Management Legal Case Management Mobile App Online Payments Payment Processing QuickBooks Integration Real-Time Reporting Reminders Search/Filter Secure Data Storage SSL Security Task Progress Tracking Time & Expense Tracking Timer Time Tracking Version Control Workflow Management ## Smokeball Integrations Based on 358 verified reviews, we've identified products most frequently integrated withSmokeball. QuickBooks Online Integration rated 4.8 from 16 reviews Docusign Integration rated 4.7 from 13 reviews RingCentral Engage Voice Integration rated 4.8 from 7 reviews Zoom Workplace Integration rated 4.8 from 6 reviews LawToolBox Integration rated 3.0 from 5 reviews Intaker Integration rated 3.5 from 3 reviews See all 25 integrations ## Smokeball Key Sentiments We analyzed 358 verified reviews for Smokeball to find out what actual users really think. Most Positive Sentiments Practice management 87% Positive 7% Neutral 6% Negative Smokeball's practice management features are comprehensive and user-friendly, according to users, significantly improving case management and overall efficiency. Users appreciate the platform’s ease of use and the excellent customer support, which helps them navigate the software effectively. Reviewers also highlight the software's ability to centralize information and facilitate collaboration among colleagues. Document automation 60% Positive 35% Neutral 5% Negative Reviewers praise Smokeball's document automation for its ability to streamline the creation and updating of documents. They find the template creation feature particularly useful, allowing for quick and accurate document generation. Users also appreciate the automation of form fields, which saves time and reduces manual errors. User experience 52% Positive 26% Neutral 22% Negative User sentiment about Smokeball's user experience is mixed, although generally positive. Some users find it intuitive and easy to navigate, while others struggle with certain features. They appreciate the software's overall functionality but encounter challenges with specific aspects. Despite these mixed opinions, many users find the platform beneficial for their practice management needs. Least Positive Sentiments Performance issues 13% Positive 26% Neutral 61% Negative Users frequently experience performance issues with Smokeball, including slow loading times, freezing, and lag, especially on older computers. They find these problems frustrating, particularly in fast-paced work environments. The software's high RAM usage also poses challenges, requiring more powerful hardware to run smoothly. Billing management 38% Positive 40% Neutral 22% Negative Smokeball's time tracking and automatic billing features help users capture every billable minute and increase revenue. Reviewers also find the integration with other software useful, particularly for managing deadlines and fees. However, some users struggle with billing complexity, integration issues, and occasional billing errors, which can make the process cumbersome and confusing. Document management 50% Positive 37% Neutral 13% Negative Reviewers find Smokeball's document management capabilities highly effective, allowing them to create, store, and manage documents seamlessly. They value the time-saving features like saved templates and document search, which streamline their workflow. Users also appreciate the ability to go paperless and file documents directly through the software, enhancing overall efficiency. ## Smokeball User Reviews Overall Rating 4.8 Ratings Breakdown 5 82% 4 14% 3 2% 2 1% 1 1% Secondary Ratings Ease of Use 4.7 Value for money 4.5 Customer support 4.7 Functionality 4.6 AG Angela G. Verified reviewer Law Practice 2-10 employees Used daily for less than 2 years Review source Reviewed May 2026 Smokeball is the best program to use for a law firm 5 Previously 4 It’s made to work at the farm so much easier and it’s all in one place. All of our files are in one place. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Previously 4 Pros: We are able to integrate our client contracts and client info form as well as our billing now to make it easier Cons: There’s occasionally a glitch, but it usually gets resolved within a couple days. It is usually minor glitches and once I tell them and they do an update it’s fixed. Read More SL Sean L. Verified reviewer Law Practice 11-50 employees Used daily for less than 6 months Reviewed April 2026 New to Smokeball 5 The law firm I work at just recently switched to Smokeball, and the changeover has been as smooth as we could have hoped for. Between our onboarding specialist, and the number of other staff and trainers and resources that are available, there was always someone available to help in whatever area we needed assistance with. Whether it was the migration of our data and documents, assistance with setting up new forms and work procedures, help with the new intake system, or trainings regarding Smokeball billing and time entries, there was someone who was knowledgeable and reliable to assist us every step of the way. We are close to finishing our third month using Smokeball, and all of the staff are comfortable working with all of the main Smokeball features, or have someone to reach out to or resources to guide them when questions arise. We are all extremely pleased with our transition to Smokeball! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Reasons for switching to Smokeball Smokeball was offering a similar service at a more competitive price, and has proven to be more responsive Read More aT ashleigh T. Verified reviewer Law Practice 11-50 employees Used daily for more than 2 years Review source Reviewed August 2018 BEST PROGRAM EVER!! 5 I love all the features- especially the AI feature, it has helped our attorneys to make sure they do not complete something but forget to bill for it. All of our firm's contacts are stored in one place, making everyone's address book on point for everyone to contact anyone, even if someone else added the contact I can still find it. I also love being able to search for a document by typing anything that you remember is in the document and it will search all the documents for that phrase. Ratings Breakdown 5 Ease of use Previously 4 5 Value for money 5 Customer support 5 Functionality Previously 3 Pros: This program has made my job soo smooth. The ease of use and all the different features work together great. It has made me more organized and efficient in my job. Cons: If your internet goes out, you cannot access files. Read More VR Verified Reviewer Law Practice 2-10 employees Used daily for less than 2 years Review source Reviewed November 2025 Streamlined, Organized, and Reliable 5 As an administrator, I’ve found Smokeball to be an invaluable tool for managing workflow and accountability across our firm. It bridges the gap between attorneys and support staff, making sure nothing slips through the cracks. It’s a robust system that continues to improve with each update. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: As a firm administrator, I appreciate how intuitive Smokeball is for onboarding new staff and maintaining consistent workflows. The cloud-based system means I can access client matters securely from anywhere, and the built-in automation eliminates repetitive administrative tasks. Cons: I wish the reporting and customization options were a bit more flexible. Some features feel rigid, especially when trying to tailor workflows to fit our firm’s specific needs. Reasons for switching to Smokeball I wanted a platform that could centralize all aspects of case management — from intake and communications to document management and time tracking. Smokeball provides this unified system, whereas Lawmatics was more narrowly focused on marketing and client intake. The switch gave us better visibility, accountability, and efficiency across the firm.re features Vendor Response Thank you for detailed feedback! We’re glad to hear Smokeball has made onboarding and workflow management easier for your firm, and that the move from Lawmatics has given you the visibility and efficiency you were looking for. We also appreciate your note on reporting and customization. Feedback like this helps guide our ongoing improvements. If you ever have specific needs or ideas, we’re always here to listen and help. Replied December 2025 Read More NA Nilda A. Verified reviewer Law Practice 11-50 employees Used daily for less than 6 months Reviewed November 2025 Smokeball best value and wonderful people to guide you. 4 My overall experience with Smokeball is a 9 out of 10. 10 being the best. From the onboarding to integration team. Everyone was wonderful and helpful to work with. Any questions we had everyone we worked with was happy to help. Even in the tight turn around to get this project completed everyone was always extremely helpful and professional. Smokeball should be proud of the team they have. Thank you for always being willing to help, jump on calls to go over questions and the help to teach to use the Smokeball product. It is much appreciated. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Easy to use, support and training provided and of course the people behind the scenes helping us as we familiarize ourselves to Smokeball. \[sensitive content hidden\] helped tremendously. Great customer service and support. The onboarding was extremely helpful having someone like Jonnell navigate us through process and bringing in the proper resources to help. Everyone has been very helpful all team we worked with Project management, to help bringing the data over. Thank you for all the help during the data migration to the support and help that came afterwards. Cons: There is nothing I that I have not liked so far. Maybe more that needs to be billed out and may already been worked on. A little more automation on payments to client and to us as well. Where if a payment is made or received. An automated form can be sent from client to us and when we receive payment a paid invoice or email can be sent to client thank you for the payment that was received so there is an automatic footprint in Smokeball so there is no need to confirm or remind ourselves to go look in SB. It will automatically be in there. Reasons for switching to Smokeball AI not there. Very manual not a lot of automation. Vendor Response Thank you so much for your thoughtful and detailed feedback, Nilda! We’re thrilled to hear that your onboarding experience was smooth and that our team—especially Jonnell and our project management and data migration specialists—made the transition to Smokeball a positive one. It means a lot to know you’ve found the platform easy to use and that our support and training have helped your team feel confident and supported. We also really appreciate your suggestions about expanding automation around client and payment notifications. Feedback like this helps us continue to improve and evolve Smokeball to better serve our users. I’ve shared your ideas with our product team so they can be considered in future updates. Thank you again for your partnership and kind words. We’re so glad to have you as part of the Smokeball community! Replied November 2025 Read More JT Joseph T. Verified reviewer Legal Services 2-10 employees Used daily for less than 6 months Reviewed December 2025 Smokeball is an excellent case management system for attorneys 5 The transition was very good and it's so much of an improvement over Clio. The team at Smokeball is very good at what they do. Smokeball as a case management system is the future of case management. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: It's designed for efficiency. Every process for attorneys is designed for hyper efficiency. My favorite feature is the AI tracking of my time spent processing emails in Outlook. Cons: The accounting features aren't as good as what we had with Clio. The accounting features don't stack up against all of the thoughtful process designed for case management. It would be nice to have more options to enter future court dates within a matter. Reasons for choosing Smokeball Smokeball tracks time spent while in Outlook. It is also really, really efficient and the processes have been thought out very well. Reasons for switching to Smokeball Our firm wasn't tracking enough of our time spent on cases. Vendor Response Hi Joseph, thank you for sharing your experience with Smokeball. We’re glad to hear how much value you’re getting from the platform’s efficiency and automatic Outlook time tracking, especially in helping your firm capture more billable time. It’s great to hear the transition from Clio went smoothly and that Smokeball has been a meaningful upgrade for your firm. We also appreciate your honest feedback around accounting features, as it helps guide ongoing improvements. If you’d ever be interested in participating in a Smokeball case study to share your story, I'd love to connect. Replied December 2025 Read More AI Alita I. Verified reviewer Law Practice 2-10 employees Used daily for less than 12 months Reviewed March 2026 Smokeball for Trauma Lawyers 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Trauma Lawyers has loved using Smokeball! We are a Plaintiff's Personal Injury firm with a very busy team. Smokeball has helped keep our communication on the same page, generate templates that ease time, and keep workflows consistent so that nothing falls through the cracks on our cases. Overall, Smokeball has helped us show up stronger for our clients! Cons: Archie is still in the beginning stages of intelligence and has not fulfilled our needs as we would have hoped. Reasons for choosing Smokeball Friendlier customer support and better integration process Vendor Response Thank you so much for your 5-star review, Alita! We are thrilled to hear Smokeball is serving your PI firm in a way that is benefiting your clients. We appreciate your Archie feedback and look forward to continuously improving the tool so it can fulfill your needs and supercharge your practice. Replied March 2026 Read More DA Douglas A. Verified reviewer Law Practice 2-10 employees Used daily for less than 6 months Reviewed March 2026 Director, Solicitor 5 I'd give it 8/10. The bhack room support provided by \[sensitive content hidden\] is 2nd to none. She's a 12/10 - which gives Smokeball a final 10/10 Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 5 Functionality Pros: How fast it was to implement. Very intuitive. Archie is good value but hallucinates which is a problem with all large language models of this type. Cons: I felt the after hours support was missing.. Lawyers work everyday of the week, even if they dont want to. 24/7 Support is necessary. Reasons for choosing Smokeball Speaking with colleagues who were using Smokeball suggested I try this. Vendor Response Thank you for your review, Douglas. We're thrilled to hear Smokeball was easy to implement and adopt. We appreciate your feedback on our support team and Archie, and are working to improve these areas where we can! Replied March 2026 Read More Noeme E. Verified reviewer Law Practice Self-Employed Used weekly for more than 2 years Review source Reviewed May 2025 Not for small firms anymore 2 Satisfactory. It does what its supposed to do. Nothing extraordinary. Precedents and other standard features items are not amazing. I use smart drafter negate the precedents are simply high quality. Ratings Breakdown 4 Ease of use 1 Value for money 2 Customer support 2 Functionality Pros: Auto time and saving emails was innovative. A breath of fresh air from Action step. Good trust account management and support. Cons: AI and ask the other bells and whistles weren't worth the price. They are unable to customise to what each firm actually needs. This is no longer a good PMS software for small practice. They are getting greedy. Reasons for switching to Smokeball Action step continued to charge me while 37 urgent messages to contact me over a missing matter trust account ledger. This caused serious time lost and stress during audit time. Vendor Response We're sorry that Smokeball is no longer meeting your needs, Noeme. Many of our solo and small firms love Archie AI because it saves them tremendous time drafting email, drafting & comparing documents, and summarizing matter information. We'd love to hear how we can improve to meet your needs. Replied May 2025 Read More MB Mike B. Verified reviewer Law Practice 2-10 employees Used daily for less than 6 months Reviewed November 2025 Get on board Smokeball... 5 10/10. The staff are excellent. I have no complaints about this company, and I'm excited about the future. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The onboarding was clean, efficient and easy. The staff are responsive and knowledgeable. The interface is brilliant with a tonne of built-in features, and way we can access our files and documents is great and will make client-management a breeze. Their annual fee is competitive, and that's important for us. Cons: I am yet to discover a negative with the program nor have I had any negative experience with the company. It's perfect for a busy high-volume insurance practice. Reasons for switching to Smokeball For a better designed product that was more intuitive, which Smokeball is. Vendor Response Thank you so much for your fantastic feedback, Mike! We’re delighted to hear that your onboarding experience was seamless and that our team’s responsiveness and expertise made the transition easy. It’s wonderful to know you’re enjoying Smokeball’s intuitive interface and that it’s already making client management more efficient for your firm. We truly appreciate your 10/10 rating and your kind words about our staff. Thank you for choosing Smokeball. We’re excited to continue supporting your firm’s success! Replied November 2025 Read More Showing 1 - 10 of 358 Reviews [See All Reviews](https://www.softwareadvice.com/legal/smokeball-profile/reviews/) ## Smokeball FAQs - What is Smokeball used for? Smokeball is comprehensive legal practice management software that helps law firms organize cases, automate documents, track time, and manage billing. It automatically captures all billable work in Microsoft applications and within the platform. Law firms use Smokeball to streamline workflows, improve document accuracy, ensure compliance with trust accounting, and ultimately increase profitability by capturing more billable time. - Why is it called Smokeball? Smokeball is named after a famous British legal case from 1893, Carlill v. Carbolic Smoke Ball Company. Carbolic offered £100 to anyone who caught the flu after using its “smoke ball” remedy. The case established important contract law principles when a customer successfully sued after catching the flu. - Is Smokeball web-based? Smokeball combines cloud-based and desktop elements for optimal performance. While core data is stored in the cloud for secure access from anywhere, Smokeball includes locally installed components that integrate with Microsoft Office and provide offline capabilities. This hybrid approach offers better performance than purely web-based solutions, allowing attorneys to work even without internet access and sync changes when reconnected. - Does Smokeball work on iPad? Smokeball offers mobile functionality through its iOS app, allowing attorneys to access matters, contacts, and calendars on iPads and iPhones. While the mobile app doesn't have full desktop functionality, it lets users view documents, update matters, check calendars, and stay connected while away from the office. Users must use the desktop application for comprehensive document creation and advanced features. - Does Smokeball have a client portal? Yes, Smokeball includes a secure client portal that allows law firms to share documents, collect information, and communicate with clients electronically. The portal enables clients to complete intake forms, sign documents electronically, make payments online, and access their case information. This feature improves client communication while reducing phone calls and emails, allowing attorneys to provide better service with less administrative work. ## Smokeball Popular Comparisons [Clio vs Smokeball](https://www.softwareadvice.com/legal/clio-legal-profile/vs/smokeball/)[8am MyCase vs Smokeball](https://www.softwareadvice.com/legal/mycase-profile/vs/smokeball/)[PracticePanther Legal Software vs Smokeball](https://www.softwareadvice.com/legal/paypanther-profile/vs/smokeball/)[LEAP vs Smokeball](https://www.softwareadvice.com/compare/20175-LEAP/vs/157579-smokeball/)[Filevine vs Smokeball](https://www.softwareadvice.com/enterprise-legal-management/filevine-profile/vs/smokeball/)[CARET Legal vs Smokeball](https://www.softwareadvice.com/compare/87569-CARET-Legal/vs/157579-smokeball/)[8am CasePeer vs Smokeball](https://www.softwareadvice.com/legal/casepeer-profile/vs/smokeball/)[CosmoLex vs Smokeball](https://www.softwareadvice.com/legal/cosmolex-profile/vs/smokeball/)[Neos vs Smokeball](https://www.softwareadvice.com/legal/needles-profile/vs/smokeball/)[Litify vs Smokeball](https://www.softwareadvice.com/legal/litify-profile/vs/smokeball/)[Amberlo vs Smokeball](https://www.softwareadvice.com/legal/amberlo-profile/vs/smokeball/)[Actionstep Legal Accounting vs Smokeball](https://www.softwareadvice.com/legal/smokeball-profile/vs/soluno/)[Centerbase vs Smokeball](https://www.softwareadvice.com/legal/centerbase-profile/vs/smokeball/)[CloudLex vs Smokeball](https://www.softwareadvice.com/legal/cloudlex-profile/vs/smokeball/)[Tabs3 vs Smokeball](https://www.softwareadvice.com/legal/smokeball-profile/vs/tabs3/)[SurePoint Practice Pro vs Smokeball](https://www.softwareadvice.com/compare/121966-SurePoint-Practice-Pro/vs/157579-smokeball/)[Amicus Attorney vs Smokeball](https://www.softwareadvice.com/legal/amicus-attorney-profile/vs/smokeball/)[uLawPractice vs Smokeball](https://www.softwareadvice.com/legal/smokeball-profile/vs/ulawpractice/)[Docketwise vs Smokeball](https://www.softwareadvice.com/legal/docketwise-profile/vs/smokeball/) [Compare All Alternatives](https://www.softwareadvice.com/legal/smokeball-profile/alternatives/) Stuck Between Options? 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