--- title: "ContractSafe Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ContractSafe. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ContractSafe is a good fit for you!" source_url: "https://www.softwareadvice.com/legal/contractsafe-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Contract Management Software](https://www.softwareadvice.com/contract-management/) / [ContractSafe](https://www.softwareadvice.com/legal/contractsafe-profile/) / ContractSafe Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/legal/contractsafe-profile/) Reviews [Alternatives](https://www.softwareadvice.com/legal/contractsafe-profile/alternatives/) # ContractSafe User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 186 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 161 reviews (87%) - 4 stars: 21 reviews (11%) - 3 stars: 4 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The software provides a centralized and secure location for storing and tracking agreements, which has significantly improved our document management process. - Overall, ContractSafe is a reliable, cost-effective contract management solution that simplifies lease administration and provides the tools needed to stay organized and compliant. - My favorite feature in contract safe is the ability to bring up all documents through the filters when creating lists for organizational use. ### Most mentioned cons - The system frequently produces inaccurate AI results, has slow load times, and experiences recurrent freezing that disrupts workflow. - It’s also difficult to directly compare contracts within the platform, which can make side-by-side reviews or version checks more time-consuming. - I feel the electronic signatures are lacking and the Docusign integration could be better. ## ContractSafe customer reviews Showing reviews 1-25 of 186 (page 1). ### ContractSafe review - Overall rating: 5/5 - Reviewer: Demi R. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered We are very happy with ContractSafe, It's easy to use and manage, keeps a great overview of your contracts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I appreciate how well the system works, their AI tool is amazing and can detect the specifics very easily. This is overall just a great tool for saving documents and contracts. #### Cons I think the automisation of filing contracts directily into the correct folder could be better, I'd love to see a shortcut for this. --- ### CONTRACTSAFE REVIEW - Overall rating: 5/5 - Reviewer: Kevin A. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ContractSafe delivers a smooth and efficient user experience from day one. The platform eliminates the chaos of shared drives by keeping all agreements in a searchable, secure hub. Finding specific clauses or renewal dates takes seconds thanks to strong search tools. While advanced data reporting could use more flexibility, the strong core features and helpful service team make it a great tool for growing teams. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ContractSafe is an intuitive and reliable contract management software that streamlines document organization with a clean interface, robust e-signature tools, and standout customer support. Customer Support: The support team is fast, helpful, and provides excellent guidance. Onboarding: Uploading and organizing existing files takes very little time. Portal Design: Maintaining records inside the central repository is simple and navigation is easy. Highly effective: Value for the money solution for our trucking company because it directly targets the logistical headache of managing fragmented vendor agreements, driver contracts, and compliance paperwork. The platform acts as a secure, central repository that keeps transportation operations moving without the administrative drag of traditional enterprise software. #### Cons No Cons: We made the correct decision getting onboard with Contractsafe after interviewing several other similar companies. #### Reasons for choosing ContractSafe Easy to use to get started with managing our contracts --- ### User Friendly Interface - Overall rating: 3/5 - Reviewer: Audrey F. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ContractSafe has a user-friendly interface with easy and straightforward ability to customize needs for the team. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros ContractSafe options for customizing forms and fields is user friendly and intuitive. The AI feature of extracting values from certain fields is helpful. #### Cons There is room for improvement in its reporting capabilities and ability to bulk update. The AI feature can be buggy, with some "Confirm AI" choices not sticking. --- ### Great experience using ContractSafe for managing our electronic agreements. - Overall rating: 5/5 - Reviewer: Tacaria J. - Verified reviewer: Yes - Industry: Import and Export - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, ContractSafe is a reliable, cost-effective contract management solution that simplifies lease administration and provides the tools needed to stay organized and compliant. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of the greatest benefits is its flexibility and customization options, allowing us to tailor contract fields, workflows, and reporting to meet our specific organizational needs. The software provides a centralized and secure location for storing and tracking agreements, which has significantly improved our document management process. #### Cons While the platform is very user-friendly, overall, some of the more advanced customization features require a more time to learn and utilize. #### Reasons for choosing ContractSafe The pricing is competitive, especially considering the functionality and time savings it provides. In addition, their customer support team is responsive, knowledgeable, and always willing to assist with questions or implementation needs. --- ### Beginning with ContractSafe - Overall rating: 4/5 - Reviewer: Michael R. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I think the system is quite good and something our company needs. I have really just begun exploring and haven't really worked with reports yet but so far the system is doing everything I had hoped for. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. The AI tool is extremely helpful but is sometimes not so accurate and needs to be verified. #### Cons The system is quite slow. Changes are not always made quickly. I need to refresh pages in order for the changes to appear. Loading pages takes too much time especially when a folder has say 30 pages. Unless I am missing something I have to load many pages to get to Page 10 or 20. #### Reasons for choosing ContractSafe The price was much better for the functionality we wanted and the number of contracts and users. --- ### Contract Management made easy - Overall rating: 5/5 - Reviewer: Johan D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am the super user of the system and also the one who procured it for my company. From pricing to the out of the box experience and customer support I feel that everything has been spot on. Highly recommended! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros • Familiar folder‑based structure (similar to Windows Explorer) – Intuitive and logical organization – Reduces cognitive load for users • Very high user‑friendliness – Navigation feels natural from day one – Minimal learning curve • Effortless onboarding – New users can start immediately – Little to no training required • Overall effect – Feels like “using Windows for contracts” – Low adoption risk and fast time‑to‑value #### Cons • Performance variability – Occasional additional load times during US business hours – Not a major issue, but noticeable at times • AI functionality still early‑stage – Current AI features show strong potential but are not yet fully realized – Expectation that AI could automate much of this work in the near future, but it is not there yet today #### Reasons for switching to ContractSafe Legacy system was lacking development and was overpriced. It was to complicated. --- ### So easy to use, love the upload direct from email - Overall rating: 5/5 - Reviewer: Jessica V. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Its so easy to use, secure and safe, and a nice clean interface to get to what you need quickly with minimal searching. The filters and clear areas have the user in my mind. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and simplicity is excellent - so easy to access, download and upload even direct from email. Filter functions works very well and make it easy to find what you need straight away. Column filters also an excellent function to get what you want quickly. #### Cons I haven't come across any issues or cons so far in my 18mths of use. I can't even think of a suggestion for improvement...unless you could add an AI capability #### Reasons for switching to ContractSafe Needed a single and secure source of truth easy for global parties to upload quickly and securely via email --- ### BPS and ContractSafe - Overall rating: 5/5 - Reviewer: Dipak p. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great and looking forward to adding contract drafting when available. We would like to grow with ContractSafe as and when the product is enhanced and develops. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great Value for money and first class customer service. The team are really supportive and quick with responding to differing requests and requirements. #### Cons Nothing. #### Reasons for choosing ContractSafe All around functionality and the discount for charities --- ### Ocean Canyon Review - Overall rating: 5/5 - Reviewer: Mark A. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Value for money; Customer Support has been excellent; Ease of Use; and ability to customize features tailored to the company's needs #### Cons Requiring Users to have Standard or Standard No Delete authorizations in order to be included for approvals of contracts #### Reasons for choosing ContractSafe Cost, ease of use and interface, ability to add authorized users, flexibility to customize the program to meet the company's needs #### Reasons for switching to ContractSafe Expensive software, did not meet expectations related to notification of critical dates --- ### Reliable and User-Friendly Contract Management - Overall rating: 5/5 - Reviewer: Meghan D. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with ContractSafe has been very positive. It has simplified contract organization, improved accessibility, and made it easier to keep important documents in one place. The platform is user-friendly, and the support team has been responsive when we've had questions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ContractSafe is intuitive and easy to use. It keeps contracts organized in one central location, making them easy to find and manage. The interface is clean, and the implementation process was straightforward, which helped with adoption across our team. #### Cons There are a few areas where additional customization and workflow options would be helpful, particularly around templates and automated processes. However, these haven't impacted our day-to-day use. --- ### Great solution, great people - Overall rating: 5/5 - Reviewer: Lindsay R. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Has made our processes much more efficient - and we aren't yet using all the functionality. Helpful and friendly people. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great UI and highly configurable. A massive improvement on our static contract repository. The notifications and alerts are particularly helpful. #### Cons Honestly, nothing. It's a great solution. I found it easy to set up and the pre contract phase very straightforward. #### Reasons for choosing ContractSafe Contract Safe was more advanced in the AI space and more automated. --- ### The Best Solution for our Company's Needs - Overall rating: 4/5 - Reviewer: Shannon W. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered Document management and reporting to meet the specific needs for each of our stakeholders. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability for customization to meet our company needs for reporting. ContractSafe allows for easier tagging of contracts and the ability to pull exact language from individual contracts by using the OCR feature. Immediately we saw a major improvement in our reporting capabilities with ContractSafe vs. our past contract management software provider. #### Cons As we have only been using ContractSafe for a short period, we really have not experienced a feature we are missing. The only small complaint we have at the moment is the platform does run slow and this can be frustrating at times. #### Reasons for choosing ContractSafe ContractSafe was the only provider (over many we reviewed) that meets the needs of our company and the price is reasonable. #### Reasons for switching to ContractSafe A multitude of platform shortcomings: reporting, OCR searching and general management of contracts and terminology within. --- ### Great Product! - Overall rating: 5/5 - Reviewer: Alysia M. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very pleased! Not only is the customer support quick and thorough, but the help button is available for any user issues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This product is super user-friendly having all our contracts housed in one place is amazing for document review. #### Cons The only thing I dislike about ContracSafe is waiting for the signatories to sign the contracts and complete the process. --- ### Great customer service and product! - Overall rating: 5/5 - Reviewer: Tempa S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have had a good experience using the product, and with the customer service. Our rep is always available to answer any question, no matter how minute. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We love the visibility of all contracts being in one location. The tags are a great tool, so we do not have to duplicate contracts, and can still know which property the contract is referencing. #### Cons We have over 1800 contracts, so the initial setup is a bit tedious. AI helps, but could use a little more updating to help pull information. --- ### Contractsafe review 12/30 - Overall rating: 5/5 - Reviewer: Phillip V. - Verified reviewer: Yes - Industry: Media Production - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The platform is easy to use, offers a well-structured workflow, and includes effective search functionality that supports efficiency and navigation. #### Cons The system frequently produces inaccurate AI results, has slow load times, and experiences recurrent freezing that disrupts workflow. --- ### Contract safe 2026 - Overall rating: 5/5 - Reviewer: Kevin D. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use interface when it comes to navigation. AI made updating key attributes incredibly easy to implement. #### Cons While the ai was great , the new ui was a bit hard to navigate compared to the old one. The folder section we used to divide departments. --- ### Great Product - Upgrade Recommended - Overall rating: 5/5 - Reviewer: Deborah T. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are very happy that we subscribed to ContractSafe. It made the tracking of our contracts much less of a chore. Customer support is responsive and helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ContractSafe made it very easy to track our contracts which was critical to our recent fund raising diligence. #### Cons Have to upgrade to integrate DocuSign and custom fields which is very important to track important info. --- ### Phoenix Paper RAO - Overall rating: 5/5 - Reviewer: Ron O. - Verified reviewer: Yes - Industry: Paper & Forest Products - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This contract database can be anything you want it to be whether you’re a large medium or small company #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and flexibility of this database is the key to it power. Our company had struggled with finding a way to store all of our contracts and vendor agreements. ContractSafe solved it almost immediately #### Cons Nothing to share. We have yet to identify any weaknesses or shortcomings. Everyone who has access to it within the company raves about it --- ### Value For Money - Overall rating: 5/5 - Reviewer: Austin F. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Platform is very user friendly and intuitive helping stay in the know for key dates with the notification system. The customer support is also very helpful and always available. At such an affordable price, ContractSafe has been a no-brainer. #### Cons Found the AI & Automation, while still useable, was slightly inaccurate when loading contracts in, causing us to spend a lot of time sifting through the contracts to populate data. --- ### It has been a true pleasure to indulge in the exclusive experience of outstanding Contract organisation and management - Overall rating: 5/5 - Reviewer: Stephen M. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have been using ContractSafe to organise and manage our contract documents for 3 years now and we can attest that it has been a real game changer. It is impeccably simple to navigate and enable the team to quickly locate and access documents .The search function allow us to find specific documents in a split of a second, which has profoundly improved our efficiency and has simplified our contract management, saving us time and reducing stress. I highly recommend it to any organization looking for a reliable and efficient contract management solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I highly appreciate ContractSafe's straightforward interface and powerful search functionality that has simplified to organization , searching, and retrieving of documents. ContractSafe enable us to set and schedule automated reminders for key dates for contract signing or renewals which ensure that don't forget anything and this has been very instrumental for managing multiple clients and complex agreements. In addition, ContractSafe secures our client sensitive information by restricting access, downloading and printing of contract documents. It enable me to perform administrative tasks remotely by enabling me to access this documents from anywhere #### Cons The AI capabilities are abit clunky and not upto the modern standards and I think fast paced constant platform updates and innovation would better these capabilities. Also,I wish there was more adaptability in the user roles to allow users without edit rights to be able to run their own queries or reports this would empower other departments --- ### ContractSafe is user-friendly and offers a lot for your money - Overall rating: 4/5 - Reviewer: Chantal M. - Verified reviewer: Yes - Industry: Insurance - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered Our team enjoys using ContractSafe to manage our company contracts, and we have received positive feedback that users are able to quickly find documents they're looking for in the system, or in contract reports. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The product is super easy to implement and use. The two-way DocuSign integration and customizability of data, scheduled reporting, and automated reminders are invaluable features. Documents are automatically OCR'ed and the search features are also very user friendly, reliable and accurate. We also appreciate the always friendly, informed, and responsive support team, and the resources made available for troubleshooting questions. #### Cons There is a lot of manual updating and tracking involved in using ContractSafe as a full CLM tool vs. as a basic repository. There are lots of manual steps required to update contract status, add and update custom fields, capture attachments and approvals, etc. This leaves more room for human error than is ideal. We'd love to see a workflow option where some stages of contract approvals and status can be automated. --- ### A superb product with customer service to match - this is what I call excellence! - Overall rating: 5/5 - Reviewer: Paul T. - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered The benefits we receive are a centralized storage area for all of our contracts and company documents as well as customized reminders sent directly to recipients to let us know when a contract is expiring or a document may need attention. We also receive the benefit of moving away from a folder system on a shared drive in where it requires us to search into different folders in an attempt to find "just the right document." ContractSafe not only allows us to upload the contract, but we can also upload any supporting documentation and include notes - putting everything in one spot. This software platform has been a dream come true for our Company. We use this platform for contract management, HR document management, employee information management, company policy management - etc. It's been a 5 star experience for our Company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is extremely intuitive. I confess, I did not watch a single tutorial video or read any of the FAQs as I wanted to see just how user friendly this tool is. In less than 10 minutes I had my first contract uploaded, tagged and had created two custom fields in my dashboard to capture the data I needed. I thought I would really dislike not having a folder structure to organize my contracts, but this tool has Optical Character Recognition (OCR) - just like Google - which means I can search any word or phrase - or type in some of the information I created in one of my fields - and the contract(s) pop right up. WOW. The other thing I want to comment on is the fantastic customer service provided by the ContractSafe Team. They actually want feedback, and they actually want to address customer concerns - and yes, you get an actual person on the phone when you call them. We looked at 4 other platforms and each of them felt like a high-pressure sales job to get us to sign-up in that moment without any discussion about how we would be supported on the back-end. Our experience with ContractSafe has been nothing short of OUTSTANDING! If you want a great product, who cares about your user experience and customer service - look no further. --- ### ContractSafe brought us in to the "NOW" of Contract Management! - Overall rating: 5/5 - Reviewer: Holly D. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 5001-10000 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered First, the team at ContractSafe is amazing. From sales to customer support, they go above and beyond for those of us who aren't too technically savvy and make it so easy! Second, the value of the tool for the spend is excellent especially when you are making a business case to upper management and finance teams. Finally, the ability to start using the software from day ONE is an incredible ROI story! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's so extremely easy to use and set up. It gives us all that we need without having to spend hours of development and training for users. #### Cons I haven't found anything I don't like just yet! I researched to find a software that would meet our needs as we outlined them, and ContractSafe meets them all so far! --- ### Excellent Contract Storage Solution - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ContractSafe was implemented because our agreements were spread out across every part of our organization and it was near impossible to track them down in a pinch. ContractSafe has solved that problem for us and now it's extremely rare that our legal team has to resort to asking around for a contract. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been very pleased with ContractSafe and have watched it grow and improve over time. The customer service has been great and any time we encounter a bug or spot an area for potential improvement we can tell our feedback is heard. ContractSafe is clearly designed for legal teams. The fields that are mapped to metadata are exactly what legal teams want to know and track. The ability to search anywhere within a document is excellent. It integrates well with DocuSign. The permissions and reminder functions are well set up. #### Cons ContractSafe is rapidly trying to roll out an AI feature that will read your contracts for you and pull out some of the metadata reducing the need for manual entry. While a laudable goal, right now the feature is still weak. Also a con is the fact that this is not a full lifecycle contract management solution, but it never pretends to be and doesn't charge as if it is. --- ### Ease of use - Overall rating: 5/5 - Reviewer: Shawn C. - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered I am currently using it to access history on each file that we work through. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The feature that I gained the most use out of was the searchability. ContractSafe allows the user to search on name, date or keyword in order to narrow down search results. #### Cons There is nothing that I do not like about ContractSafe. #### Reasons for choosing ContractSafe Our facility began using ContractSafe before I was employed here. ## More reviews [Next reviews](https://www.softwareadvice.com/legal/contractsafe-profile/reviews/?page=2) --- ContractSafe Reviews, Pros and Cons - 2026 Software Advice