--- title: "CosmoLex Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of CosmoLex. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if CosmoLex is a good fit for you!" source_url: "https://www.softwareadvice.com/legal/cosmolex-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Billing and Invoicing Software](https://www.softwareadvice.com/accounting/billing-invoicing-software-comparison/) / [CosmoLex](https://www.softwareadvice.com/legal/cosmolex-profile/) / CosmoLex Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/legal/cosmolex-profile/) Reviews [Alternatives](https://www.softwareadvice.com/legal/cosmolex-profile/alternatives/) # CosmoLex User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 349 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.7/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 260 reviews (74%) - 4 stars: 66 reviews (19%) - 3 stars: 12 reviews (3%) - 2 stars: 4 reviews (1%) - 1 star: 7 reviews (2%) ### Most mentioned pros - It streamlines invoicing and legal accounting while maintaining top-notch security and process automation. - Having legal practice management, time tracking, and built-in accounting in a single platform saves a lot of time. - It keeps billing, trust accounting, and case management in one place, which helps streamline workflows and reduce the need for multiple platforms. ### Most mentioned cons - No way to sync bank accounts or to upload data, the options for expense items is far too limited. - The subscription cost may also be high for very small firms that do not use the full range of features. - This tool does not detail the billing queries as I thought would happen. ## CosmoLex customer reviews Showing reviews 1-25 of 349 (page 1). ### Complete Practice Management Solution - Overall rating: 5/5 - Reviewer: Kelly A. D. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Cosmolex has been a game-changer for my firm. It has made us more efficient, kept us organized and on-task, and has greatly assisted with accounting and record-keeping. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cosmolex is a one-stop, complete practice management program for law practice. It handles file and task management, billing, and accounting. Monthly bank reconciliations and client invoicing are a breeze. There is an option for an integrated payment service to accept credit card payments. Customer support is excellent, and I don't feel like I need to be a tech wizard or an accountant to use the program. I can stick to what my job is - lawyering. I feel like Cosmolex provides good value for money. #### Cons There is not much to dislike. Occasionally, it goes down but this is infrequent and limited to perhaps twice a year or so for a few hours at a time. #### Reasons for choosing CosmoLex I felt like Cosmolex would actually provide the promised product support. #### Reasons for switching to CosmoLex I hated PCLaw - with a passion!!! They had terrible product support. #### Vendor response Thank you Kelly so much for taking the time to share your experience! We're thrilled to hear that CosmoLex has been valuable for your practice. Feedback like yours means a lot to our team. If you ever have questions or need support, we're always here to help. Replied August 2026 --- ### Fantastic service - Overall rating: 5/5 - Reviewer: Alex L. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very happy. Customer service is great, they are helpful with any questions and offer tutorials/webinars #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. It is helpful to have the help features to easily find a solution to any problem you may come across #### Cons Next Gen doesn't look as clean as the original. Some sections are hard to find what it is your looking for. #### Reasons for switching to CosmoLex price, ease of use and what we would use it for, #### Vendor response Thank you Alex, so much for taking the time to share your experience! We're thrilled to hear that CosmoLex has been valuable for your practice. Feedback like yours means a lot to our team. If you ever have questions or need support, we're always here to help. Replied September 2026 --- ### I am glad I found CosmoLex, I could not get through a day without it. - Overall rating: 5/5 - Reviewer: Pete W. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used unspecified for more than 2 years - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to use, intuitive, and the customer support is outstanding. I've occasionally contacted them with feature suggestions and they usually end up incorporating those suggestions - or they might show me how I missed something that accomplishes the same thing. The product works as advertised and I have no regrets. #### Cons It had a little bit of a learning curve but I had nothing to compare it to. I now find it intuitive, so it's hard to say. Customer support is awesome, though, and they also have videos you can watch that explain most of the problems and issues I experienced along the way. #### Reasons for choosing CosmoLex It seemed more professional and I was able to get customer support on the phone during the trial period. #### Reasons for switching to CosmoLex As my office grew, I realized that I needed REAL software that was made for lawyers instead of trying to customize software that was off-the-shelf. #### Vendor response Thank you so much for taking the time to share your experience! We're thrilled to hear that CosmoLex has been valuable for your practice. Feedback like yours means a lot to our team. If you ever have questions or need support, we're always here to help. Replied April 2026 --- ### Solid All-in-One Legal Management System with Room for Improvement - Overall rating: 4/5 - Reviewer: Dmytro H. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, CosmoLex is a good, dependable platform for managing a law firm’s operations and trust accounting. It covers most of the essentials well and keeps things organized, but it could benefit from additional functionality and performance improvements. Still, it remains a strong choice for small and mid-sized firms. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros CosmoLex provides a solid all-in-one solution for legal accounting and practice management. It keeps billing, trust accounting, and case management in one place, which helps streamline workflows and reduce the need for multiple platforms. Overall, it’s reliable and user-friendly once you get used to it. #### Cons Some functions are missing or could be improved. There’s no automatic stop for work when a client’s trust balance reaches zero, which would be very useful. The system can also be a bit slow at times. Support is generally helpful, but they haven’t implemented a few feature requests we’ve submitted. #### Reasons for choosing CosmoLex Our accountant was not happy about it's accounting functions. #### Reasons for switching to CosmoLex PcLaw didn't meet our needs and the support was subpar. #### Vendor response Thank you so much for taking the time to share your experience! We're thrilled to hear that CosmoLex has been valuable for your practice. Feedback like yours means a lot to our team. If you ever have questions or need support, we're always here to help. Replied April 2026 --- ### Comprehensive Legal Accounting, Secure Invoicing, and Excellent Automation - Overall rating: 5/5 - Reviewer: Matteo V. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with CosmoLex has been fantastic. It streamlines invoicing and legal accounting while maintaining top-notch security and process automation. Having billing, bank reconciliation, and document management under one roof saves considerable time, and the reliable customer support makes it well worth the investment for any modern practice. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros CosmoLex delivers incredible value for money by combining practice management, legal accounting, and invoicing into one secure cloud platform. The built-in bank reconciliation and process automation features make tracking trust accounts and automating client billing effortless. Additionally, their customer support team is always prompt, knowledgeable, and ready to assist whenever questions arise. #### Cons The built-in accounting system has a slight learning curve if you are used to traditional general software, and initial setup for bank reconciliation rules requires careful attention to detail. However, once configured, it runs smoothly without major issues. #### Vendor response Thank you Matteo, so much for taking the time to share your experience! We're thrilled to hear that CosmoLex has been valuable for your practice. Feedback like yours means a lot to our team. If you ever have questions or need support, we're always here to help. Replied September 2026 --- ### READ THIS FIRST! HORRIBLE EXPERIENCES! - Overall rating: 1/5 - Reviewer: DAN K. - Verified reviewer: Yes - Industry: Law Practice - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Horrendous. I keep getting emails from employees, telling me I'm not using their billing services that they keep charging me for - which I am not, because of what I wrote above - AND ASKING THEM TO CANCEL my services and issue me a refund and guess what? I've received nothing except, they still gladly fail to respond and a different employee emails me the following month and they keep charging me for it! What's worse? #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Cons The merchant services billing system doesn't work as well as LawPay. The CRM I also pay for doesn't work. The credit card services option takes longer than my current provider to get the money deposited into my bank account! Want to know what's even worse? This must be a FTC violation.....but, I've written probably 20 different emails to Cosmolex employees trying to cancel these services for more than a year, maybe more than 2, and I'm still getting billed for it! Absolutely ridiculous! It also takes a forever to open a new file - way too many web-clicks, loading, ancillary pages to fill out it is my least favorite things to do, period! #### Reasons for choosing CosmoLex The price, at the time, which is no longer working in my favor due to Cosmolex's ineptitudes. --- ### Liars-Go Elsewhere - Overall rating: 2/5 - Reviewer: Deborah G. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Frustrating. The salesman told us that clients could upload documents into a client portal. NOPE! Not a live function yet. We paid to have assistance with moving from prior system. WASTE of money. We did all the work, and what they did for us had to be redone. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The OLD version. NextGen is not ready to be deployed. It is very glitchy. ONE example, timesheets "clear out" already entered data. Known issue for over 6 months. No fix. Makes time entry annoying because you often have to double enter information before it "takes". #### Cons Live Support Chat--HA! Hasn't been available "live" in months. To get assistance, you ask for live support, they email you DAYS later to schedule an appointment. Often, the "trainer" has no idea what you need or how to accomplish the task. One example: we needed to print an invoice for our contingency fee clients to use as evidence in court on our fee petition. #### Reasons for switching to CosmoLex PCLaw stopped printing invoices when client's last name started with N-Z. --- ### 2 Years Wasted - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Cosmolex ended up being a major disappointment. Too many of the supposedly great features turned out to be practically useless. Clients can only upload one document at a time and then only if the name is 64 or less characters. Clients can only download one document at a time. The API is closed so automation is much more difficult and expensive. Email communications cannot be shared through the portal. The platform whereby custom invoices are created/modified is archaic and difficult to use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 1/5 #### Pros Document Integration with OneDrive and integrated billing #### Cons The most important components of the software were rendered useless due to lack of most obvious features. #### Reasons for choosing CosmoLex The internal accounting #### Reasons for switching to CosmoLex The switch was made to for cloud access, internal accounting, to better serve clients and to facilitate process automation. The only benefit was the cloud access which was stifled by the poor design. #### Vendor response Thank you so much for taking the time to share your experience! We're thrilled to hear that CosmoLex has been valuable for your practice. Feedback like yours means a lot to our team. If you ever have questions or need support, we're always here to help. Replied April 2026 --- ### Powerful All-in-One Platform with a Learning Curve - Overall rating: 4/5 - Reviewer: Félix D. - Verified reviewer: Yes - Industry: Automotive - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been positive. CosmoLex offers strong financial management tools specifically designed for legal practices. It improves invoicing and reconciliation processes while reducing the need for separate accounting software. Customer support is generally helpful, although more immediate assistance would improve the experience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I liked most was having invoicing, accounting, bank reconciliation, and practice management in one place. It saves time, reduces duplicate data entry, and makes financial information easier to track. The automation features are useful for recurring processes, and the platform offers a good level of security for sensitive client data. #### Cons CosmoLex can feel overwhelming at first because it includes many features and settings. The user experience could be more intuitive in certain areas, and some reports or accounting processes may require additional training. The subscription cost may also be high for very small firms that do not use the full range of features. #### Vendor response Thank you Felix,so much for taking the time to share your experience! We're thrilled to hear that CosmoLex has been valuable for your practice. Feedback like yours means a lot to our team. If you ever have questions or need support, we're always here to help. Replied September 2026 --- ### Love the user face - Overall rating: 4/5 - Reviewer: Gary A W. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The trust accounting module is exceptional. Built-in three-way reconciliation and strict compliance features give peace of mind that IOLTA/trust accounts are handled correctly, preventing costly accounting errors while streamlining monthly reporting. #### Cons The user interface can feel somewhat cluttered and dated compared to newer, cloud-first competitors like Clio or MyCase. Navigating between matter management, complex billing, and full general ledger accounting often requires clicking through several layers of sub-menus. #### Vendor response Thank you Gary so much for taking the time to share your experience! We're thrilled to hear that CosmoLex has been valuable for your practice. Feedback like yours means a lot to our team as we finding ways to improve and will consider this feedback. If you ever have questions or need support, we're always here to help. Replied August 2026 --- ### Stay away.... Terrible customer service - Overall rating: 1/5 - Reviewer: Romesh H. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Been with Cosmolex since 2017/2018.... While for years I raved about the product, its been going downhill since 2021. All they do is increase prices without generating more value to consumer. Final straw for me was when they locked me out for alleged billing errors, even though from my end they were collecting money from me every month. They refused to address the issue until I paid first. Stay away from them and their unethical practices. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros used to be good for a whole host of things. One of the few software for both legal practice and financial managemetn. #### Cons Been with Cosmolex since 2017/2018.... While for years I raved about the product, its been going downhill since 2021 where now all they do is increase prices without generating more value to consumer. --- ### Duped by Cosmolex - Only Cost-Efficient if Solo - Overall rating: 1/5 - Reviewer: Samantha E. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered I initially recommended CosmoLex because even with the lack of integrations, I found it user friendly. And I still would recommend it to solos who know they will never expand because of ease of use. But if you are a solo who aspires to add staff, a larger or growing law firm, or someone who uses an outside accounting firm, I would say to just use Quickbooks. Transferring after a year because CosmoLex decided to jack up the price considerably is such a hassle, and we want to continue to grow without continuing to worry that we'll outgrow CosmoLex's functionality or that the price will continue to unexpectedly go up. Additionally, our accountant struggled with it, and urged the switch to Quickbooks. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros I actually liked this software for the most part in my first year of use. There were a lot of bugs. For instance, the email linking doesn't actually do anything, you have to manually sort and link emails. This is disappointing because it was basically sold to me as something that you could customize by adding rules like emails from x email address should be sorted to x client. But I otherwise found it fairly easy to use and I liked the functionality of invoicing, etc. #### Cons I am giving this a poor review for the following reasons: (1) Cosmolex is really only price-efficient if you are a solo attorney. When I added a staff member and tried to add another timekeeper, I was told my price was going to effectively double!! As a result I am now trying to switch programs which is a huge headache, but the added costs made Quickbooks actually cheaper and Quickbooks has way more integrations and a payroll feature. (Plus you can find email archiving for FREE if you are a small business that takes care of that functionality for Cosmolex.) (2) They were not upfront about the pricing issues. I was told that the reason it cost money to add this timekeeper was because my previous timekeeper had been "grandfathered in" and that I should have learned about this pretty drastic change in an "update section." First, why wouldn't I have received this in an email? Changing the price and price structure of a product should require actual notice! Second, when I chatted someone to find this "update" they could not find it or direct me to it. (3) The lack of integrations (and the integrations they are getting) is really problematic. For instance, they now integrate with Net Documents, which is pretty expensive. For a product that must be targeted almost exclusively to solos as a result of the pricing structure, that doesn't make sense. Why not integrate with Box or Dropbox? And to not have a payroll integration or to work with existing payroll companies is difficult. #### Reasons for choosing CosmoLex Price (at the time cheaper than Quickbooks but not now) and we liked the email archiving (which we have since found through another company for free) and the ease of use (still easy to use but the customer service has gone down considerably). #### Vendor response Hi Samantha, We're sorry to hear that your experience with CosmoLex was poor, but we appreciate your feedback. Please let us know if we can be of any help during your transition process. We regret that our support and training teams were unable to show you our long-standing integrations with Box, DropBox, OneDrive, etc. In regard to our pricing, our customer base ranges from solos to 50-lawyer firms. We respect your opinion and will pass your comments for improvements on to our Client Communications department. We wish you the best. Replied September 2019 --- ### CosmoLex is a one-stop shop - Overall rating: 5/5 - Reviewer: Tiffany M. - Verified reviewer: Yes - Industry: Law Practice - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered My overall experience with CosmoLex has been positive. I like that it is one product for Law Practice Management and Accounting with one price for all features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The accounting software in CosmoLex helps me reconcile my trust account, operating account, and credit cards. The accounting software also helps me provide proper reports for tax purposes. CosmoLex makes case management easy and integrates well with Microsoft Office 365. #### Cons It takes a bit of effort to create document templates and intake forms. The creation of the intake forms has limitations on the amount of characters you may use as a name for a text box. Also, when creating intake forms, certain blocks on the forms will move to different places and have to be manually adjusted to get them to the right place. #### Reasons for choosing CosmoLex I chose CosmoLex over Clio because of the Accounting Software feature in CosmoLex. #### Vendor response Thank you so much for taking the time to share your experience! We're thrilled to hear that CosmoLex has been valuable for your practice. Feedback like yours means a lot to our team. If you ever have questions or need support, we're always here to help. Replied April 2026 --- ### Billing is great! Case management, not so much. - Overall rating: 3/5 - Reviewer: Morgan S. - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered We are a two attorney firm with one paralegal. We chose Cosmolex for the trust accounting feature. We were looking for a program that could do it all - keep the books and manage the cases. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I love the billing and trust accounting features. Cosmolex really shines with maintaining the operating and trust accounts separately as well as generating invoices for our billable work. #### Cons The software is cumbersome, taking several clicks to get to information. The features I need most on the case management side are contacts and notes. The contacts drive me nuts! If I'm in Bob Jones' case, I want to see a list of all the other people involved such as other attorneys, witnesses, or other relevant parties. With Cosmolex, one has to go to a separate contacts page and link them rather than entering the information directly into the matter. The note taking feature is improving now that more characters are allowed, but it still leaves much to be desired for those who are answering client calls and wanting to log the information right away. It seems like it would be fine for a transactional practice but it's less than ideal for litigation. #### Vendor response Hi Morgan, I am sorry to hear that while you love the billing & accounting functions of CosmoLex, you are not as thrilled with our case management functions. Specifically, it seems like a lot of your suggestions have to do with our contact management functions . If possible, we'd love to take few minutes of your time offline to go over your specific observations and improvement ideas. Also, we can update you on many of the new features and improvements which are currently in the works. At CosmoLex, our sole focus is to provide our clients with a better product each month and your assistance would be greatly appreciated. Erica Birstler, Manager, Client Services Dept. Replied July 2016 --- ### 2 year Cosmolex User - Overall rating: 4/5 - Reviewer: Peter C. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered Having a cloud based system during Covid and into the future allows our firm to be flexible and current. Although pricey, the value is still there and we enjoy using this software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Cosmolex integrates the accounting software and features we needed with the management of our law practice. Support takes care of any issues that arise quickly and efficiently. #### Cons Some parts of customization are not intuitive and assistance from customer support is sometimes required. Luckily, customer support is quick and easy to access. #### Reasons for switching to CosmoLex Initially issues with previous software and the lack of integration of accounting (cheque writing) and law firm managment was problematic. --- ### It is very clunky to use. - Overall rating: 3/5 - Reviewer: Roxann H. - Verified reviewer: Yes - Industry: Legal Services - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered I just plain don't like it. I also use Soluno, it is a far better software. You can easily make changes from the screen you are on. The visuals are far simpler as well. Plus it is very Canadian, and outstanding chat service. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros It is better than PC Law was. Other than that, I would rather not use it. #### Cons you can't easily correct or edit entries. There is no clicking on when you are on a journal, you need to leave the screen and go somewhere else. Very time consuming. I also don't like that you can't just "view" reports, everything has to be downloaded and it takes time. When I contacted support as to why there were lines running through my view report, I was told it was a glitch...like really!! I don't find it at all intitutive . The downloading of bank statements for reconciliations is very painful, and quite frankly doesn't work. #### Reasons for switching to CosmoLex PC Law outdated and useless #### Vendor response Thank you so much for taking the time to share your experience! We're thrilled to hear that CosmoLex has been valuable for your practice. Feedback like yours means a lot to our team. If you ever have questions or need support, we're always here to help. Replied April 2026 --- ### This is a time and money saver for any firm. - Overall rating: 4/5 - Reviewer: Marc C. - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered I was looking for a complete solution to my practice management and accounting needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I tried various other platforms including PCLaw and Clio, but they lacked in usability or functionality compared to CosmoLex. PCLaw is outdated, slow and not cloud based, while Clio lacks firm accounting functionality and though they advertise quickbooks syncing, there are major issues with the syncing that requires a great deal of work by the end user. CosmoLex is able to do virtually everything Clio can do with respect to practice management and even has a few unique features. However, where CosmoLex really shines is with its built in accounting system. As a Canadian Lawyer we require certain functionality that our American counterparts do not and CosmoLex has done a great job of meeting our needs. CosmoLex can properly deal with our HST/GST/PST issues and payments as well as offer us accrual based accounting as we are required to use by law. There is NO other cloud based platform with an all-in-one solution for Canadian Lawyers. This is a time and money saver for any firm. #### Cons I would like to see document generation (of all sorts), multiple clients per matter, the ability to generate Client I.D. Forms from the contact information. Also helpful would be the ability to attach scanned receipts, cheques, and bills to accounting entries similar to the functionality in QuickBooks. Some minor efficiency changes like being able to select certain options when creating an entry rather than having to re-open it afterwards. --- ### We chose Cosmolex because of the accounting feature - Overall rating: 5/5 - Reviewer: Kristal K. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros We chose Cosmolex because of the accounting feature along with the other case management features as well as its interplay with Lawpay. #### Cons I would like to be able to search the calendar for a particular name. For example, if I am trying to determine when I met with a potential client, I would like to be able to search their name. To add to this, I would like to be able to add the potential client to the calendar entry when I add a consult so I can search the PC and determine when I met with them. As to the documents, I would like a way to search all the documents in the system. For example, I would like to be able to search for "Motion for Guardian ad Litem" and have all documents with that title, regardless of whose matter it is connected to. I would like to be able to pull matter balances from the app. #### Vendor response Thanks for your feedback, Kristal! We're thrilled to hear that you're enjoying the advantages of an integrated accounting and practice management system. We're always looking to optimize our solution, so please feel free to make a feature request on our support site. Thank you! Replied August 2019 --- ### CosmoLex - Overall rating: 5/5 - Reviewer: Heather G. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered It saves me time each month on billing and invoicing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros CosmoLex made going out on my own much easier. I particularly like that I don't need additional software on the accounting side of things. #### Cons I would like an easier method of doing conflict checks. I wish there was a stand alone tab for adding consultations in for conflict check purposes only. --- ### CosmoLex staff know law and also know accounting. - Overall rating: 5/5 - Reviewer: Nicholas W. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros We simply have not found anything else that integrates true accounting with timekeeping and related legal process workflow. Everything else we've used (I could make a list) fell short in terms of features or else required integration among multiple platforms (at a higher cost). #### Cons There is a bug in the reporting of accounts receivable that is causing us problems. We are eager to see that fixed. CosmoLex does not seem to have an internationally focused law practice in mind. We work with clients in 70 countries, in multiple currencies. We struggle a bit to make that work well--there are some hiccups. Most other issues arise because our knowledge of accounting is poor, so we want to do things that should not be done (from an accounting perspective) or we don't know how to do them. Response time on our requests for help is sometimes slow. Our requests for additional features have not happened. --- ### Accounting is more precise and up to date. - Overall rating: 5/5 - Reviewer: Carlo L. - Verified reviewer: Yes - Industry: Law Practice - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I chose CosmoLex primarily because it is both a client management system and accounting system in one solution. Additionally, CosmoLex pays my monthly LawPay access fee. All of this really helped my small, but growing practice save some money, while getting all the tools I need. #### Cons I had to take down my website credit card payment link, but CosmoLex "prefers," and everything is recorded easier when, you process credit card transactions through their portal. There should be a way for me to accept credit cards on my website, like through native LawPay, or on the app. #### Vendor response Thank you for your feedback, Carlo! It's great to hear that you're enjoying all of our practice management and accounting features, as well as taking advantage of our LawPay offering. We really appreciate you taking the time to leave a review; understanding the pros and cons of our solution from a user's perspective is invaluable in our efforts to constantly improve. Replied July 2019 --- ### Cosmolex has reduced the time for billing clients... - Overall rating: 5/5 - Reviewer: Alyssa L. - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered Cosmolex has reduced the time for billing clients down from 2-3 days to 2-3 hours. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability to add charges on the go is a huge plus for the attorney. He can bill his time while in court. #### Cons Old client invoices, there needs to be a way to unlock invoices to allow payment on outstanding debt. I've contacted customer service and we had a backdoor way of doing it but the newest update to CL has erased that ability. So now old clients who have no active charges are inconvenienced and must come into the office to pay. Would love to see more functions for old accounts! #### Vendor response Hi Alyssa. Thank you for your feedback. I am not sure I understand the issue you are having. Bills become locked for edits once a payment is received (which can be lifted), but future payments can still be applied, as long as there is a balance. You can resend old, open invoices which have a balance and then apply a payment to those whether by retainer, check or credit card. It does not matter how old they are. If there is something I am missing, or you have additional information which can assist, please email support@cosmolex.com and we will be happy to look into this further. Replied November 2017 --- ### I love using Cosmolex - Overall rating: 5/5 - Reviewer: Onosen M. - Verified reviewer: Yes - Industry: Law Practice - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love using Cosmolex, I find it easy to use and everything I need is easily accessible. --- ### Overall I am very satisfied. - Overall rating: 5/5 - Reviewer: Danny H. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is Easy to use and has logical organization. #### Cons Certain features are very difficult to correct mistakes in, and the existing videos and articles are not helpful to me in resolving. --- ### Love it! - Overall rating: 5/5 - Reviewer: Jordan S. - Verified reviewer: Yes - Industry: Legal Services - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I didn't have LMP software before although I did have QuickBooks for awhile. Thus, there is nothing to compare to but it fills the bill for what I need. I think it was thoughtfully designed, and I find it straightforward and easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have enjoyed the ease of learning and using this software. I like the Dashboard that tells you many useful things at a glance. Customer service is also very good. I like that it integrates with several other applications, such as LawPay and Casemaker (although I no longer use Casemaker). I also found a CL knowledgeable accountant through the site, which was very useful for getting set up my first year. #### Cons I really don't have cons. They did go up in price by $10/month without warning (one time in 18 months) but I still think it is a fair value. #### Reasons for choosing CosmoLex I like that accounting is integrated and that it was built for a law practice. Many systems integrate with QuickBooks but I didn't like QB for my practice - too many "make fits." When shopping and comparing, it seemed like a good value and I have not been disappointed. ## More reviews [Next reviews](https://www.softwareadvice.com/legal/cosmolex-profile/reviews/?page=2) --- CosmoLex Reviews, Pros and Cons - 2026 Software Advice