Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Pros
"Nice looking and easy-to-use user interface, extensive databases of legal decisions, nice filters to narrow them, and properly named files when we download. "
"Accessing the documents and that they come with the email saves time and resources!"
"The extensive coverage and querying options, the access via api."
Cons
"I wish the alerts for new case filings could come faster. At the moment I use Dinger Alerts, which appear to be among the fastest in the industry."
"nothing at this time it works well for what I use it for"
"It's an additional cost to set up alerts for your cases."
Docket Alarm Reviews
Filter by:
May 2020
Armin from Hunton Andrews Kurth LLP
Company Size: 1,001-5,000 employees
Industry: Law Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Innovative user-interface for legal research
Generally positive experience.
Pros
Nice looking and easy-to-use user interface, extensive databases of legal decisions, nice filters to narrow them, and properly named files when we download.
Cons
I wish the alerts for new case filings could come faster. At the moment I use Dinger Alerts, which appear to be among the fastest in the industry.
Reasons for Switching to Docket Alarm
Free searches are something that Westlaw does not offer. Often times, I need to look up simple legal points, I conducting a research on Westlaw will charge the client.
May 2020
Scott from Paralegal Consulting Services
Company Size: 2-10 employees
Industry: Legal Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
May 2020
Docket Alarm - Great for Research
Docket Alarm has been beneficial in searching for specific types of cases for clients. It has streamlined the process and delivered better results. The search and alert functionality has been a good way to stay current on cases and topics.
Pros
Docket Alarm has provided good coverage of federal cases. It's limited state coverage has proven to be good where available. The feature I like most is the expanded search ability which allows you to narrow down cases or find the exact documents you are looking for with ease. It is a time saver when searching for specific types of cases.
Cons
There were a few hiccups with downloading information but Docket Alarm's customer service was fast and responsive. They updated me on progress and solved the issue in a timely manner. I couldn't ask for better customer service.
Reasons for Choosing Docket Alarm
Cost was a deciding factor.
May 2020
Anonymous
Company Size: 11-50 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Functionality
4.0
May 2020
Docket Alarm is Okay
Pros
Easy to use and there are a broad range of cases available
Cons
Some legal documents have a paywall; I wish that there was some way to inform the user of that before the user clicked on it
May 2020
Idan from Intelligo
Company Size: 11-50 employees
Industry: Financial Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
May 2020
Avid users of the api to find legal data about individuals
It helps us extend our legal coverage and provides a very useful api access.
Pros
The extensive coverage and querying options, the access via api.
Cons
1. More county courts coverage - especially NY and Massachusetts 2. The ability to filter by dates in the api query - in both pacer and docket alarm. 3. More details in the initial query, so I don't have to get the full case just to find it's not about the person I was looking for. Mainly in Docket Alarm end point.
May 2020
colleen from Paul Hastings
Company Size: 5,001-10,000 employees
Industry: Legislative Office
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Docket Alarm
Pros
Accessing the documents and that they come with the email saves time and resources!
Cons
nothing at this time it works well for what I use it for
August 2015
Carlos from Banner & Witcoff, Ltd.
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
August 2015
Easy Litigation Alerts for the PTAB and Other Courts
I am a paralegal at Banner Witcoff and have used Docket Alarm for almost a year. My specialty is in the Patent Trial and Appeal Board, a relatively new court set up in Washington D.C. that focuses on inter partes reviews and Covered Business Method reviews. Some of my main responsibilities at work are to keep the attorneys notified of new cases, as well as distribute updates to the team whenever anything occurs in an active case. Before Docket Alarm, the only way to track a case was to go to the Patent Office's website manually, every day, and see if anything new posted to the docket. This was very time consuming and laborious. The patent office's website can be difficult to navigate, and if you need to get updates for a dozen court cases, it could take an hour or more to check each one, download any documents, and distribute them to a team. Docket Alarm makes this process really easy. I just sign up for alerts, and they send me email alerts whenever anything new posts to the docket. The new documents are attached to the email alert, so I do not even need to log in to download anything, I just save the attachment into the team folder. Docket Alarm probably saves me several hours a week of monotonous work, so I can focus on higher level research and trial assistance.
May 2020
Neil from Pedersen & Sons Surety Bond Agency, Inc.
Company Size: 2-10 employees
Industry: Insurance
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Review by Neil
Pros
The software is user friendly. It has helped my office become more efficient
Cons
The data does not always appear in an easily processable format. Its fine most of the time.
May 2020
Krassen from KDI
Company Size: 2-10 employees
Industry: Electrical/Electronic Manufacturing
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
2.0
Customer support
2.0
Functionality
3.0
May 2020
Good case retrieval option, but beware of double charges.
Mostly very good, with the exception of the double-charging, which is unfortunately a deal-breaker.
Pros
For a non-frequent user, the per-document fee option is quite useful.
Cons
I get double-charged for the same document ALL THE TIME. Don’t want to make big fuss about it, as it is possible that I have retrieved the documents twice. But this is extremely unattractive, so I stopped using the service. I will feel more confident to use it if the system remembers what I have retrieved and does not charge me again for the same document. Or any other solution to the problem would be welcome. For now, I am done with it.
May 2020
Brady from Paul Hastings
Company Size: 1,001-5,000 employees
Industry: Law Practice
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
May 2020
Very User Friendly
Pros
Far more user-friendly than PACER; ability to keyword search dockets is a game-changer; very much like how i can tailor/personalize docket email alerts
Cons
Occasionally takes a long time for PDFs filings to load
May 2020
Sean from Microassist
Company Size: 11-50 employees
Industry: Writing and Editing
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
May 2020
Easy Research
I would recommend Docket Alarm to anyone in the legal field.
Pros
Docket Alarm makes my job of researching the latest ADA cases extremely easy. The layout is easy to use and there are so many court documents for each case making my job of writing a concise legal commentary faster and less stressful!
Cons
The only problem I had with the software at first was finding certain cases that were older, but there is a date filter that fixes that problem. There is a slight learning curve but in the end the product is incredibly user friendly!
May 2020
Peter from Celtic Research Ltd
Company Size: 2-10 employees
Industry: Research
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
Functionality
3.0
May 2020
Keeping in Touch
It saves me work. When there is something I need to know it tells me.
Pros
I don't have to do anything but just wait for notifications.
Cons
Sometimes it's unstable. I have to manually reload.
May 2020
Jing from Everchron
Company Size: 11-50 employees
Industry: Legal Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
May 2020
Easy to Use
I am tracking the filings for cases and it's very easy to just press the update icon to see all the new filings and download what I need.
Pros
I like that it's very easy to use, it's simple to search for your case and be updated on the filings.
Cons
It's an additional cost to set up alerts for your cases.
May 2020
Mike from Chubb Ltd.
Company Size: 10,000+ employees
Industry: Insurance
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
May 2020
Okay value for the price
Pros
The breadth of information available is impressive.
Cons
Very easy to get caught up pulling a bunch of information and can be quite costly on a per document basis.