All Knowliah Reviews

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User Profile

Angelina

Verified reviewer

Staffing and Recruiting, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Highly effective contract management software

Managing high profile and confidential enterprise contracts has ever been easy without this application. It has primary e-signature tools that enhance trust and transparency before binding into agreement. This is the real deal for detecting security breaches in contract forms.

PROS

It has secure database that keeps contract documents under safe custody. Knowliah can import data faster and keep tasks in well classified clusters. Signing contracts with our business partners and third parties has been simple and more transparent with this tool.

CONS

We have not lost control of any contract that we have signed after deploying this platform. There is no mess that has occurred in the contract authentication process.

Andreas

Chemicals, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2021

review of Knowliah by Allnex

We are using Knowliah as our contract and corporate database. We do not only use it as our filing repository but also to find actively for corporate management and contract (and other legal matter) management.

PROS

The powerful search engine and the automatic filing function. The reporting features which allow to extract csv files that can be filtered in excel.

CONS

The corporate management section could improve the org chart function.

Reason for choosing Knowliah

Because Knwoliah seemed to offer the solution with the best AI and highest efficiency gains.

Reasons for switching to Knowliah

Previous solution was outdated, inefficient and user-unfriendly.

Vendor Response

Thank you Mr. Mestel for sharing your valuable feedback. We are glad to read that you and your team are satisfied with our solutions. You have mentioned that Knowliah's corporate management section could be improved. Well, we're thrilled to announce that our Corporate Entity Management module has evolved significantly, including for example flexible organisation charts. Your account manager will contact you to introduce some exciting new features that are part of our roadmap. Looking forward speaking to you soon.

Replied June 2021

Julia

Transportation/Trucking/Railroad, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2021

System ok but better alternatives available

System is ok but better alternatives are available on the market.

PROS

The possibility to archive and view contracts

CONS

It works too slowly. A lot of time is needed to load all the files.

Vendor Response

Thank you very much for your review. Besides the pros you've mentioned, we're sorry to hear that your experience is not up to standards at the moment. We are looking into the mentioned issues and will resolve them promptly and accurately. Thank you for bringing this to our attention, as we continuously strive to do better.

Replied February 2021

User Profile

Gerald

Verified reviewer

Computer Software, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2023

Flexible contract management system

It provides real-time insights from the workflow infrastructure that enables the organization to keep projects in track. The signed contract with our partners have been running efficiently with positive ROI.

PROS

Knowliah has been managing tasks effectively from cloud environment. It has established stable contract management database for team members across the organization. It has powerful data security protocol that prevents information from cyber attacks.

CONS

The features are flexible and the performance has been good.

Vendor Response

Thank you for your positive review! We greatly appreciate your kind words and feedback. It's always rewarding to hear that we've been able to meet your expectations and provide a positive experience. We're committed to delivering excellent products/services and your review is a testament to our efforts. Your satisfaction is our top priority, and we're thrilled to have achieved that with you. Thank you for choosing Knowliah and for your generous review. We look forward to serving you even better in the future and exceeding your expectations even further.

Replied August 2023

Emmylou

Telecommunications, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Comprehensive way to manage your knowledge assets

PROS

Knowliah help us capture, classify, and store information in a central repository and easily find and share information across all different teams and department seamlessly making collaboration effectively. Through its machine learning algorithms, it helped us classify and tag information making it easy to find and retrieve relevant information asap.

CONS

Haven't encountered anything that would break my confidence with this software.

Vendor Response

Thank you for your positive review! We greatly appreciate your kind words and feedback. It's always rewarding to hear that we've been able to meet your expectations and provide a positive experience. We're committed to delivering excellent products/services and your review is a testament to our efforts. Your satisfaction is our top priority, and we're thrilled to have achieved that with you. Thank you for choosing Knowliah and for your generous review. We look forward to serving you even better in the future and exceeding your expectations even further.

Replied May 2023

Emna

Biotechnology, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Great tool for contract management

PROS

Search tool, documents repository and contract expiry notifications

CONS

It takes some time to be acquitted with some tools

Vendor Response

Thank you Emna for sharing your valuable feedback. We're delighted to hear about your recent experience with Knowliah, and we're so pleased that you recommend our software. To become even more familiar with our platform, we encourage you to check out the Knowliah Academy. There you will find some useful tutorials. Moreover, our support team is always eager to help you with any questions or comments.

Replied February 2023

Cris John

Marketing and Advertising, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

Comprehensive knowledge management platform

PROS

This enabled us to record, categorize, and store information in a centralized repository, allowing us to conveniently access and exchange information across all different teams and departments, resulting in productive collaboration. Knowliah's various adjustable features and fields appeal to me. It's incredibly adaptable and user-friendly.

CONS

Its extensive features and customization options may require some time and effort for you to properly utilize

Vendor Response

Thank you for your positive review! We greatly appreciate your kind words and feedback. It's always rewarding to hear that we've been able to meet your expectations and provide a positive experience. We're committed to delivering excellent products/services and your review is a testament to our efforts. Your satisfaction is our top priority, and we're thrilled to have achieved that with you. Thank you for choosing Knowliah and for your generous review. We look forward to serving you even better in the future and exceeding your expectations even further.

Replied August 2023

Jonas

Chemicals, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2023

A critical view on legal software

PROS

the way it can be adapted to the own needs

CONS

the difficulty to make changes once the set-up in final / the cost for changes

Reason for choosing Knowliah

Knowliah was already used by the company and by other departments

Vendor Response

Thank you Jonas for sharing your valuable feedback. We're delighted to hear about your recent experience with Knowliah and we're so pleased that you recommend our software. Please check with your administrator which changes can be easily made, without extra costs. If you have questions or other comments, please do not hesitate to contact our Customer Support team. Our colleagues will be happy to help you further.

Replied February 2023

Anonymous

501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2023

Safe and Secure Legal Management Tool

Majorly I have simplified our legal operations with the help of Knowliah Document Management and Administrative Level Access Controls to make our day to day tasks very simple.

PROS

The Robust and Powerful Features like Cloud Based Design, Access Control Mechanisms etc., functionality of the Legal Cases and Management becomes very easy for legal solutions and also for CRM Integrations. Simply Knowliah is the Digital Source for our Legal Needs.

CONS

Everything is good, but the UI needs update.

User Profile

Emma

Verified reviewer

Computer Software, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed June 2023

Stay organized and productive with Knowliah!

PROS

I'm so happy I found Knowliah. It's the perfect platform to store and manage all my critical information. The automated contextualization engine is a huge plus, as it helps me find what I need quickly and easily.

CONS

The system is functioning well, but we encounter occasional slow loading of files.

Vendor Response

Thank you for your positive review! We greatly appreciate your kind words and feedback. It's always rewarding to hear that we've been able to meet your expectations and provide a positive experience. Your satisfaction is our top priority, and we will investigate your comment about loading files. Thank you for choosing Knowliah and for your generous review. We look forward to serving you even better in the future and exceeding your expectations even further.

Replied August 2023

Adriana

Railroad Manufacture, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

1

Reviewed February 2021

Funktionalität ist etwas schwierig

Aktuell sehe ich keine Vorteile, alles funktioniert nur äußerst langsam, und widerwillig. D.h. häufig muss man Dokumente doppelt hochladen und speichern, bevor das System dies akzeptiert und hinterlegt. Das ist sehr anstrengend.

PROS

Die ursprüngliche Version, die eine einmal eingestellte Landesssprache bei jedem Login wiedererkennt, man kann Daten zum jeweiligen Vertrag einpflegen und monitoren.

CONS

Aktuell sind seit vielen Monaten (!!) in meinem Account viele Funktionen nicht mehr nutzbar: Ich kann z.B. keine Counterparty mehr eingeben, da Feld ist ausgegraut und funktioniert schlichtweg nicht, ebenso dauert ein Upload und ein Öffnen von Dokumenten ewig, wenn bereits mehrere Dokumente im System archiviert sind. Aktuell ist alles sehr langsam, und schwerfällig, da macht die Nutzung keinen Spaß und ich habe diese leider auf ein absolutes Minimum reduziert. Schade, denn ursprünglich war es ein wirklich gutes Programm.

Vendor Response

Thank you very much for your review. Besides the pros you've mentioned, we're sorry to hear that your experience is not up to standards at the moment. We are looking into the mentioned issues and will resolve them promptly and accurately. Thank you for bringing this to our attention, as we continuously strive to do better.

Replied February 2021

Séphora

Judiciary, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed January 2023

Mon expérience avec Knowliah: avis sur la gestion de documents juridiques

PROS

Je suis impressionnée par l'interface intuitive de Knowliah pour classer et accéder rapidement aux documents juridiques. La fonction de recherche avancée est vraiment utile pour trouver facilement les informations nécessaires. En outre, je peux personnaliser le logiciel pour répondre à mes besoins spécifiques.

CONS

Je trouve certaines fonctionnalités avancées un peu difficiles à utiliser pour les utilisateurs peu expérimentés. Parfois, la performance du logiciel peut également être lente en cas de grande quantité de données.

Vendor Response

Thank you for sharing your valuable feedback with us! We're delighted to hear about your recent experience with Knowliah and we're so pleased that you recommend our software. We continuously strive to improve our platform and become a high-valued partner for our customers. And we will investigate the remarks you've mentioned.

Replied April 2023

willy

Accounting, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2024

knoliah mon avis

c'est une application très simple qui intègre la fonctionnalité de classification et qui intègre un certain nombre de vérification de conformité.

PROS

j'aime la fluidité d'utilisation de cette plateforme elle conserve la qualité des documents et me permet ainsi de travailler en toute tranquillité. et aussi elle prend en compte plusieurs langue

CONS

particulièrement je l'ai utilisé sans aucun problème et j'ai appris à l'utiliser sans l'aide de personne.

Tatiana

Hospital & Health Care, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

3

EASE OF USE

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2023

juridische dienst AZ Delta

PROS

- De mogelijkheid om meldingen te zetten bij het vervallen van contracten. - De mogelijkheid om te synchroniseren vanuit Outlook.

CONS

- De software is nog niet voldoende aangepast aan onze noden. We zijn dit aan het opvolgen met Justine.

Vendor Response

Thank you Tatiana for sharing your valuable feedback with us! We're delighted to hear about your recent experience with Knowliah and we're so pleased that you recommend our software. Great to hear that you are in direct contact with one of our Customer Support colleagues to ensure that the software will be better adapted to your specific needs. If other questions or comments show up, please do not hesitate to inform us about it.

Replied February 2023

Rebecca

Human Resources, 5,001-10,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Comprehensive matter management

I have been very impressed with the level of technical support, training, and customer support.

PROS

I like all the different customizable features and fields Knowliah offers. It's very flexible and intuitive.

CONS

The integration of Knowliah with Outlook took a bit of adjustment but is now functional.

Vendor Response

Thank you Rebecca for sharing your valuable feedback with us! We're delighted to hear about your recent experience with Knowliah and we're so pleased that you recommend our software. We continuously strive to improve our platform and become a high-valued partner for our customers.

Replied February 2023

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